Dutch multi utility smart metering with direct in home feedback

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  • 1. Direct in-home feedback with Dutch Multi-Utility Smart Metering Consumers get direct feedback in a Multi-Utility concept using existing Dutch Smart Metering architecture - technical and business considerations - Gerrit Rentier / Machiel Joosse October 17th 2013 Amsterdam RAI #EUW13
  • 2. Preface: Energy/Water nexus in the home >60% domestic water use will be heated 2 PoC Dutch Multi-Utility Smart Metering – October 17th 2013 Personal example Family situation: parents + 3 children <7 year Relation between energy bill and heating of water: Gas 30% € 210 Electricity 35-40% € 246
  • 3. Breakdown domestic drinking water usage * Application Bath Shower Washbasin Toilet flush Manual washing Dish washing Manual washing Washing machine Food preparation Drinking coffee, tea & water Other Total Heated Liters Total % Heated % Y Y 2,8 48,6 5 33,7 1,1 14,3 3,1 3 1,4 1,8 5,3 120,1 2% 40% 4% 28% 1% 12% 3% 2% 1% 1% 4% 100% 2% 40% Y Y Y Y Y * VEWIN report “Dutch drinking water statistics”: http://bit.ly/137NW3i 3 PoC Dutch Multi-Utility Smart Metering – October 17th 2013 1% 12% 3% 2% 1% 62%
  • 4. Agenda  Introduction/ DELTA Network group  Smart metering in the Netherlands Dutch Smart Meter Requirements and the standardized consumer port named: “P1-port”.  Smart meters & Multi-Utility; The consumer and sustainability point of view; enhanced energy saving, targeted advice.      4 Effect of Multi-Utility approach on business case Technical overview Added value Lessons learned Next steps… PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 5. Introduction: DELTA Network Group • DELTA Network Group is part of DELTA N.V., the locally owned multi-utility company; shareholders: the Province of Zeeland & local municipalities. • Maintenance of infrastructure for water, gas, electricity & cable, incorporating a DSO (“DNWB”) • Metering and utility services (nationally) • Added value to stakeholders through synergy, embodied in our multi-utility strategy • As a municipal multi-utility it is in the nature of DELTA to focus on added stakeholder value including sustainability, in a multi-utility approach • We are looking for cost efficiency, innovation, consumer empowerment & energy efficiency through integrated offerings 5 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 6. Smart Metering in the Netherlands Dutch Distribution System Operators:  Government mandate for roll out smart meters for Electricity and Gas; Dutch Smart Meter Requirements (“DSMR”) developed by national organization of DSO’s, “Netbeheer Nederland”  There is no government mandate for roll out of smart Water meters or smart Heat meters.  However, regulations as well as the DSMR allow explicitly for smart meters for “Water” or “Heat” to be added as „slave‟ meters  It is straightforward for DELTA the Multi-Utility company to investigate the added value of Smart Water Metering  The solution also applies to Heat, which can be valuable in City Heating projects & areas 6 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 7. Dutch Smart Meter architecture & P1 port* P0 ODA’s P4 P3 P1 “P1- device” (Energy management display, APP, tablet etc) GSM network P2 G-meter Heat meter W-meter • P0= Maintenance port • P1= IEC 62056-21 (RJ-11 connector, serial protocol); • P2= Wired/ wireless M-Bus • P3= GPRS connection; DLMS CoSEM protocol; • P4= market interface for ESCO’s, Suppliers, Water companies… * (see Appendix A ) 7 Central system PoC Dutch Multi-Utility Smart Metering – October 17th 2013 Energy suppliers Water companies
  • 8. Value Proposition for the Consumer • Benefits for a smart meter roll out are supposed to include energy efficiency savings • Targets on energy efficiency must be met (“2020”) • Savings will only materialize if customers actually engage and change their every day behavior • Direct feedback allows for better energy savings; “on average an In Home Display is 50% more effective than an informative bill at reducing overall electricity consumption” (© “Empower Demand” study 2011, VaasaETT/ESMIG) • Behavioral change comes about by “experiential learning”: learning by doing & direct feedback on your actions 8 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 9. Direct In Home Feedback for E, G & W • we can distinguish volumes for gas attributed to heating from volumes for gas attributed to baths and showers if peaks correlated • we can distinguish electricity used for washers & dish washers from other uses of electricity if peaks correlated • Consumers can draw their own conclusions based on near real time information and act • Our Proof of Concept enables this in basic format 9 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 10. Bonus value: data for Benchmarking & Targeted Advice Algorithms on combined smart meter data history E, G & W could (off scope in PoC) generate targeted advice by comparing data to relevant benchmarks  Advice for home equipment; heating, tap water heaters, bathroom use (shower) and (dish) washers;  Advice on insulation measures w.r.t. the home  Services can be based on secured smart meter data from the national data hub, market interface “P4”  Services can be offered to consumers by ESCO’s, Water companies or Energy Suppliers Consumers relate to comparisons with other consumers (peer pressure)  behavioral change  energy savings & customer satisfaction 10 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 11. Adding Smart Water Meters & Business Case • Costs: Saving money through synergy  Synergy during smart meter roll out the logistics costs can be shared if a planned and executed visit in the field leads to smart meters for 3-4 utility services instead of 1 or 2  Synergy during operation; if the costs for telecommunication and maintenance are shared for 3-4 utility services instead of 1 or 2 • Increased customer benefits through synergy  Customers have a higher potential in saving money and energy because of added insight  Room for new innovative information services (“big data”) and in home direct feedback products 11 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 12. Technical overview of the concept n sti i ex g in ist ex g in ist ex DSMR 2.2+ Wired M-Bus 868 MHz 1 on pti O GPRS P2 P3 OMS Wireless M-Bus 868 MHz 2 on pti O OMS Wireless M-Bus 868 MHz 12 PoC Dutch Multi-Utility Smart Metering – October 17th 2013 P1 g
  • 13. Conceptual overview of the future solution DSMR 4 Wireless M-Bus 868 MHz DSMR 4 Wireless M-Bus 868 MHz GPRS 1 on pti O P3 DSMR 4 Wireless M-Bus 868 MHz 2 on pti O DSMR 4 Wireless M-Bus 868 MHz 13 PoC Dutch Multi-Utility Smart Metering – October 17th 2013 P1
  • 14. How it works… DEMO video: 1. installation, 2. Architecture & P1-port 3. Consumer feedback http://youtu.be/QQkunky5b2c 14 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 15. Status R&D activity “Proof of concept MUSM &EMS” Corporate level acknowledgement of the value of this concept “MUSM & EMS” in December 2012  Assignment: “develop a technical solution with partners”  Together with suppliers of components & smart meters we have created a working solution March 2013  With business partners we have organized working ICT solutions and work arounds (e.g. with Alliander)  Deployed amongst our colleagues May/June 2013 The most critical consumers around (they have your phone number )  These consumers are using the solution  Evaluation is planned by December 2013 15 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 16. Added Value • Encrypted digital interfaces for Smart meter data for Water or Heat as well as for Gas & Electricity • The encrypted data in our solution is suitable for billing  no manual meter reads or audits required  added value for (utility) companies & customers • Cheaper meter readings  innovative billing models • Platform for useful innovative solutions that integrate data from smart meters for E, G & W • The concept further empowers customers to take steps in saving money and the environment • It enables sustainability benefits of reduced water use and improved sustainability benefits for energy 16 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 17. Lessons Learned PoC; Roll Out & Asset Management • Commissioning and installation process; replication of processes and instructions for “gas” to also cover “water” (or “heat”) is relatively easy • ICT; replication of data structures & interfaces for “gas” to cover “water” (or “heat”); relatively easy • The roll out field tool we have used (“SmarAPP”) supports “Water” in the same way as it supports “Gas” without any significant modifications • Asset Management poses a challenge; DSO rolls out E and G and as owner of those smart meters has all asset management processes and information available; but the Water-meters have no natural place in the DSO‟s ICT architecture 17 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 18. Next Steps • Research and development • Technical research & development; follow up project to investigate if it is feasible to enhance the refreshment rate (hourly  5 minutes) at the “P2interface” (MBUS) between slave meters & the Electricity-meter • Evaluate consumer appreciation; customer value and savings (energy efficiency) are input for the social business case (municipal stakeholders) • Stakeholder alignment and follow up • We will address questions concerning [1] architecture, [2] costs and benefits, based on the lessons learned • We will update the business case • We will inform stakeholders 18 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 19. Conclusion Water, Energy & Nature are valuable resources we as a society should approach with respect .. and in conjunction! 19 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 20. Questions? 20 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
  • 21. Appendix A DSMR E-meter “P1-port” • In the Dutch concept ("DSMR") the Smart Electricity meter acts as the data hub for locally connected Smart Gas, Heat or Water meters • Combined data from slave meters available for the consumer in a Home Area Network ("HAN") via consumer port; the Dutch standardized P1 port • Interface specifications for “P1” are public domain  The DSO facilitates a level playing field for the market players, no “lock in” for consumers  Any party can provide customers with a device suitable for P1 to disclose multi-utility smart meter data to consumers in a value proposition for the home; either wireless (HAN) or wired, based on a device, with a display or device independent App. 21 PoC Dutch Multi-Utility Smart Metering – October 17th 2013