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Webinar: Restyle your Notes Applications
 

Webinar: Restyle your Notes Applications

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A webinar on Best practices of User Experience and how you use XPages to incorporate them in Lotus Applications. Presented by Gayathri Viswanathan of Maarga Systems and Durgaprasad of Peepal Design

A webinar on Best practices of User Experience and how you use XPages to incorporate them in Lotus Applications. Presented by Gayathri Viswanathan of Maarga Systems and Durgaprasad of Peepal Design

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  • I am GayathriViswanathan, COO, Maarga Systems. Have been working on Lotus Domino for the past 15 years.
  • with enterprise applications is a leading reason enterprise software fails to deliver the desired business results for organizations
  • Any product that answer the following questions in the affirmative
  • Gaay – can you tell me how some of these key drivers are used in Lotus Applications
  • DP, Can you tell us what are some of the best practices we can follow when designing an enterprise application.
  • Visibility of system status – Remember the agents that used to run with the hourglass staring at you! Not good.And the ctrl+Break to close it. Not knowing where you are with the system? Xpages help in many different ways to ensure that your users know what they can expect from the system. Since Xpages have AJAX built in (Partial Refresh), you can choose to split a long action into smaller ones giving visibility to users. Another area where this is important is for the user to know where they are in the workflow process. Its easy to build a visual tool to show the status.
  • User control and freedom – edit specific area , undo – In memory document, cache to allow undo. Being able to edit a specific area of the document, not the entire document provides more control to the user.
  • Consistency – Themes, Standard icons, behaviour
  • Tooltips, date formats, number formats – expect different user behaviour
  • Recognition rather than Recall – Tag Cloud, Recent Docs,
  • Collaborationtoday.infoOneUIBootstrap
  • Error recovery – Handle errors gracefully. 500 errors?
  • Who are they? What do they do?What is their context?Visibility of system status – Remember the agents that used to run with the hourglass staring at you! Not good.And the ctrl+Break to close it. Not knowing where you are with the system? Match – Edit Timesheet / New Project Vs Create Project User control and freedom – edit specific area , undo – In memory document, cache to allow undo Consistency – Themes, Standard icons, behaviourTooltips, date formats, number formats – expect different user behaviourRecognition rather than Recall – Tag Cloud, Recent Docs, Accelerators / shortcuts
  • OpenNTF

Webinar: Restyle your Notes Applications Webinar: Restyle your Notes Applications Presentation Transcript

  • Why user experience design is more important than ever
  • DURGAPRASAD (DP) GAYATHRI (GAAY) 2
  •  The importance of User Experience design Key drivers of UX in the enterprise space User Experience and Lotus notes Applications How to adopt the best practices of User Experience in Domino World through XPages?
  •  Poor user engagement  Badly defined requirements  Poor communication between stakeholders  Politics Hard to use software has been estimated tocost the US economy $30 billion in lost worker productivity 4
  • Engaging Is it useful? Does it provide value to the Easy of Use user? Is it easy to use? Is it pleasant & Useful engaging?
  • Core Value: Getting from point A to Point B Go Anywhere Go Fast Go together as Rugged, Fun, Thrills a family Outdoorsy
  • If you are designing a car it is important to know, Who are you designing for?What do they consider as value?
  • Today Future9
  • I prefer:  Hotkeys to mouse actions  Lots of jelly bean buttons  Floating tool palettes  Tiny typefaces  The color greenThings your users may notwant or need... 10
  • “The User is” Novice needs guidance Expert needs all in one place Google like search Advanced search Every conceivable feature! 11
  • Winchester Mystery House 12
  • Organizational Reduce training costs Reduce full lifecycle development costs Employee engagement Increase customer satisfaction Quicker adoption of technologyUser Save Time Increased Increase User Better Customer Customer Productivity Service Satisfaction Reduce Errors Save Cost Higher Revenue & Profits
  • Enterprises typically focus on productivity(Utility & Usability) 1. Changing demographics ▪ Changing expectation of Millennial generation (Expectations on design and usability carried over from their use of the consumer web/ applications) ▪ Everything is Social 2. Complexity of business processes 3. Size
  • Technology Great ProductsBusiness User
  •  Served their purpose Were usually RAD Focused on functionality and workflow than usability You could create usable apps – but mostly didn’t.
  • Hypothetical - not real peopleArchetypal - not “average” users, but representative of usage patterns identified inthe course of qualitative field researchSpecific - name, picture, social history
  • Inter-relationshipsbetween peopleFocuses onobjects, tools,documents, usedPain points
  •  Start with the User Visibility of System Status User control and freedom Consistency and Standards Error Prevention Recognition rather than Recall Aesthetic and minimalistic design Help users recover from errors
  • User Centred Approach to the design &development of an ERP system led to,300% Worker productivity55% Training time company’s upsell and cross-sell21% activities. © Deloitte Insight
  • What % of your project effort do you think should be invested in UX design  < 10%  10 - 15 %  15 - 30 %  > 30%
  • 38
  • Consistency (Internal) Spatial arrangement of UI elements Structure Functions/ Behaviour Terminology IconsUI Patterns User Interface Design patterns are recurring solutions that solve common design problems
  •  Master Detail Table Filter Tag Cloud Steps left to completion Activity Streams
  • Credit:myWebGateSocial Softwareby Richie Schmidfrom OpenNTF
  •  Open NTF - http://www.openntf.org/ UI Patterns - http://ui-patterns.com Interface Matters - http://www.interfacematters.com/ www.useit.com (jakob nielsens website) http://designinginterfaces.com/patterns/ (jennifer tidwells pattern library)