MSUG Non-credit  Enterprise Center NCRS Advisory Board Meeting December 5, 2008 Presented by: Jerry Rhead Joni Epps
MSUG Non-credit Enterprise Center Market Perspective
MSUG Non-credit Enterprise Center Internal Metrics
MSUG Non-credit Enterprise Center Service Levels
MSUG Non-Credit Enterprise Center Service Levels
MSUG Non-Credit Enterprise Center Service Levels
MSUG Non-Credit Enterprise Center Service Levels
MSUG Non-Credit Enterprise Center and NCRS
MSUG Non-Credit Enterprise Center and NCRS Role/Function MSUG NCEC NCRS Advocacy - Develop opportunities  - “Sell” NCRS To...
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MSUglobal Non-Credit Enterprise Center

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MSUglobal Non-Credit Enterprise Center

  1. 1. MSUG Non-credit Enterprise Center NCRS Advisory Board Meeting December 5, 2008 Presented by: Jerry Rhead Joni Epps
  2. 2. MSUG Non-credit Enterprise Center Market Perspective
  3. 3. MSUG Non-credit Enterprise Center Internal Metrics
  4. 4. MSUG Non-credit Enterprise Center Service Levels
  5. 5. MSUG Non-Credit Enterprise Center Service Levels
  6. 6. MSUG Non-Credit Enterprise Center Service Levels
  7. 7. MSUG Non-Credit Enterprise Center Service Levels
  8. 8. MSUG Non-Credit Enterprise Center and NCRS
  9. 9. MSUG Non-Credit Enterprise Center and NCRS Role/Function MSUG NCEC NCRS Advocacy - Develop opportunities - “Sell” NCRS Tool Management - Models to grow non-credit activity and revenues - System implementation oversight & growth Support - Self-help resources and consulting - Training & Implementation Support Reporting - Tracking University level growth - Tracking Unit level activity and growth Process Improvement - Standardize models and procedures for efficiency at unit and university level - Overall system and process improvement

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