introduction to management

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introduction to management

  1. 1. Introduction to Management
  2. 2. Learning Objectives Challenges in modern organizations Definition of Management Functions Roles Basic skills Environmental forces affecting Management Principles of Management 2
  3. 3. Challenges in Organizations  Globalisation  New age -Informatics  Quality of services 3
  4. 4. Organization social setting, created by a group of people, who work together for Some purpose (Effectivity) Survival Efficiency Management 4
  5. 5. DEFINITION OF MANAGEMENT “The process undertaken by one or more individuals to coordinate activities of others to achieve results not achievable by one individual acting alone.” “Planning, Organizing, Leading and Controlling the human, technological, financial and information resources in order to achieve organizational goals.” 5
  6. 6. Functions of Management Leading Feed back Planning Organizing Controlling 6
  7. 7. Roles of Managers Interpersonal roles Figurehead Liaison Leader Informational roles Monitor Disseminator Spokesperson Decisional roles Entrepreneur Disturbance handler Resource allocator Negotiator 7
  8. 8. Sources of Power  Reward  Coerciveness  Legitimate power  Knowledge (informal)  Reference power or Charisma (informal) 8
  9. 9. Basic skills of managers Ability to see the overall organization and integrate the parts of the system Conceptual skills Technical skills Ability to use specific knowledge, techniques, and resources Human skills Ability to work with, communicate with, and understand other people 9
  10. 10. Levels of Management  Top level (Strategic level)  Middle level (Technical level)  First level (Operations level) 10
  11. 11. Core skills and their use in the different levels Managerial levels Lower Middle Top Conceptual skills Human skills Technical skills 11
  12. 12. External environment Indirect Environment Direct Environment Management and Organization 12
  13. 13. Direct Forces of the Environment Competitors (intratype and extratype) Suppliers Org. Customers Human resources 13
  14. 14. Indirect Forces of the Environment  Legal and regulatory forces  Political forces  Economic forces  Technological Forces  Cultural and social forces  International forces 14
  15. 15. Major tasks of Managers Planning, organising and controlling Work and organization Motivation, Leadeship, Groupbehaviour, Communication, Org. development People Production and Operation Managing PO, Decisionsupport systems, Quality Management, Toolkit in POM 15
  16. 16. The Principles of management (guidelines)  Division of labor –specialization  Parity of responsibility and authority  Discipline  Unity of command  Unity of direction  Subordination of individual to general interest  Fair remunaration  Centralization  Scalar chain of command  Clear order  Equity  Stability of personal  Initiative  Unity of effort 16

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