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Jim D'Amico - The Candidate Experience As A Competitive Advantage

Jim D'Amico - The Candidate Experience As A Competitive Advantage






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    Jim D'Amico - The Candidate Experience As A Competitive Advantage Jim D'Amico - The Candidate Experience As A Competitive Advantage Presentation Transcript

    • JIM D’AMICO The Candidate Experience As A Competitive Advantage
    • Notes On Research
      • 5 Months
      • Over 250 Applications to unique companies
      • Over 40 unique interview series
    • Initial Findings
      • Less than 3% of the companies offered an engaging candidate experience
    • Initial Findings
      • The vast majority of companies have, in no uncertain terms, a craptastic candidate experience
    • Initial Findings
      • 99% of companies have instant auto-reply to resume submission/application
      • Average time from application to first “live” contact from company is 21 days
      • Approx. 70% of companies provide any form of closure
    • Why Is Candidate Experience Important
      • Employee engagement begins in the recruiting process. How well someone is treated as a candidate teaches them what they can expect as an employee
      • Your employment brand is only as strong as your candidate experience
      • Candidates are possibly current or potentially future customers
    • Improving Candidate Experience
      • Look at each step of the process*
        • Career page
        • Application
        • Phone interview
        • On-site interview
        • Rejection
        • Offer
    • The Career Page Get Started or Get Lost
      • How small is the invite to visit the career site?
      • How many clicks does it take a candidate to begin the application process?
      • Are the instructions clear?
      • Is there any insight into the recruiting process?
    • The Application Sweet Dreams or Total Nightmare
      • How long does it take to complete?
      • Do you let candidates know how much information they need to have handy to complete the application?
      • Do you use a “one size fits all” application model?
      • What’s the point of your auto-reply?
    • The Auto-Reply
      • Thanks from a human
      • Honest time line expectations
      • Invite to become a customer
    • The Phone Interview The First Impression
      • Is your phone interview even necessary?
      • Is it a 2 way street?
      • What is your candidate value proposition?
    • The Onsite Interview Worthwhile or Worthless
      • How many interviews? Really?
      • Be on time, be prepared
      • Show the value proposition in action
      • Make travel easy
      • Treat them like your best customer
    • Rejection The Art of the Break Up
      • Sooner is better than later
      • Letter/email or call?
      • Treat them like a customer
    • The Offer
      • Timely
      • In person or on phone only
      • Best offer up front
    • Where To Find Jim
      • Twitter: @jmdcomedy
      • Linkedin: www.linkedin.com/in/jimdamico
      • Email: [email_address]
      • Phone: 216-570-5014