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COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                       Principles of Enterprise
                                             2008/2009
                                    Marketing Graduation – 3º Year
                                    Educational: Ma.M. Citkowski


                                 Executive summary
Name of Project: MovieNow

Idea: My idea of business is a video club. Work of 3 different ways:

1ª Rent Movies
 The rental of movies can be done at the shop (DVD and digital format) or the Internet (digital
only) through the creation of a customer account.

2ª Restaurant / Cinema
A room with a projector for high-quality, where people can enjoy refreshments eber or a drink and
see the movie on opening hours previously established.
The food will be buffet type and the room for 75 people.

3ª Rooms Breeding
10 rooms with different manning (maximum 12 people). Watch the movie, television and sound
quality, environment friendly and comfortable.
Requests the restaurant will be made by telephone and delivered to the room.
The price will be the relation of time consumption. The film will be for free.

Location: Une shop in Bialystok. Among the area of greatest concentration of students and the
city center, good access, parking, good vizibilidade(Approximately 500m2). This location would
be ideal because it would be a journey that many people do every day.

Financial terms: The investment will be 50% equity and 50% of capital from outside through
bank loan. The total investment is approximately 600 thousand zlotys, which are included all the
equipment, product improvement, marketing and promotion, all operations in the first months and
working capital.

This concept is only because people might rent the movies in a legal manner, and have access to
the them in a relaxed atmosphere and customized. The main points of differentiation would be
the provision of product / service that is unique, which fits in the new market trends and marketing
digital formats in which it handled the quality of the product in a way quickly.
The form of organization will be proprietorship, Date set for opening in about 2 years and return
on investment to complete in 10 years. Employees get 3 and the target market is mainly
university students (a corset age of 20 to 35 years). Our goal is attracting 30% of this market.
The period of implementation can find some legal constraints.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                       LOMZA




                            Principles of Enterprise
                                   2008/2009
                       Marketing Graduation – 3º Year
                        Educational: Ma. M. Citkowski




Developing a Business Plan
Objective
Throughout the process of creating a plan, you need to keep in mind the
objective of the plan. Why are you writing the plan? Is it to manage the
business? Or is it to raise money?

Annual plans are used to manage a business. Business plans are used to
attract capital. But there are exceptions, and often the difference between
annual plans and business plans becomes muddled. Banks and other lenders
or investors may require a copy of each year’s annual plan. And management
may use the start-up business plan as a basis for operating the business.

Keeping a clear distinction between annual plans and business plans is not
important. What is important is keeping the primary objective of and the primary
audience for the plan clear. As a rule of thumb, if the plan will be used to attract
investors or lenders, this is the primary objective and outsiders are the primary
audience. If the plan will help manage the business, this is the primary objective
and insiders are the primary audience.

Some or all of the following elements should be a part of your plan, depending
upon your objective.




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COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                        LOMZA




Summary
Summaries should be short and concise—one page is ideal. It should cover the
following points:

• Strategy overview. Start with a brief overview of your business strategy. If your
business will be based, at least initially, on a particular product or service,
describe it in the introductory paragraph.

• Strategy logic. In the the next paragraph or two ex- plain why your strategy
makes sense or why your product or service has promise. Are you entering a
fast- growing market or providing a unique product or service that distinguishes
your business from existing businesses?

• Business development. Next, you should describe the stage your business is
in.

       Is it already generating sales?
       Have you done test marketing?
       Is a prototype developed?
       Has market research been performed?

• Business development. Name the key people in your organization and
describe, briefly, what special talents, expertise, or connections they will bring to
the business.

• Financial objectives. If your plan is being developed to raise capital, be clear
about the amount of capital you are seeking and how you plan to use investor
or lender funding.

• Business organization. Describe the form of business organization you will
take and where the company will be located.

Remember to keep your summary short and easy to understand. Avoid
technical jargon and details. Don’t try to summarize all of the different major
elements of your plan. Just focus on the key elements that you think will be of
most interest to your audience. Skip the pie-in-the-sky profit projections and
outlook generalizations.




                                         2
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                       LOMZA




Concept
The concept is a clear explanation of your business strategy. It is not a
definition of the business or a summary of its markets but, instead, a quick
summary of the one or two key factors that set your business apart from the
competition.

• Product description. New business strategies are often closely tied to a
particular product or service. If this is your situation, include a clear and
substantive description of your principal product or service. Follow this with a
focused discussion of what will make your product or service stand out from any
similar offerings in the marketplace. Focus, in depth, on just a few of the most
competitive attributes of your product or service.

• Impact factors. You should also describe any other aspect of your business
that is fundamental to your strategy. Areas that might have significant impact on
your strategy are marketing, research and development, or strategic alliances
with other firms. For example, if everyone else in your industry is selling their
product through retail channels but you feel that you can develop a strong
competitive advantage by selling via direct mail, then you should discuss this in
the concept section.

Market conditions and the competition should be included as points of reference
only when necessary. An in-depth analysis of these factors will be included later
in the plan.




Current situation
This section is most appropriate for plans being used to seek financing. Within
this section you will describe what stage of development your company is in and
what the sought-after financing will be used for.

There are three basic reasons for seeking outside financing: start-up financing,
expansion financing, and work-out financing.

• Start-up financing. If you are seeking start-up financing, you will need to list
specific milestones that have been achieved and emphasize all positive
developments without being misleading. You should anticipate the questions
your lenders or investors may ask.

      Has the market research been done?
      Has a prototype product been developed?

                                        3
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                       LOMZA




       Have facilities been leased?
       Is the management team in place?
       Has manufacturing been contracted?
       Are marketing plans finalized?

Whether or not you receive financing and the terms of that financing will depend
upon the stage of development your company is in. The more fully developed
your company is, the better your financial arrangements will be.

• Expansion financing. If your business is already up and running and you are
seeking expansion financing, you need to give clear evidence that you are not,
in reality, seeking financing as a way to solve existing problems, or to cover
losses or extraordinary expenses such as might be experienced during a start-
up.

• Work-out financing. Many investors and lenders do not like to offer work-out
financing. Those who are willing to consider it will want to see a plan that clearly
identifies the reasons for current or previous problems and provides a strong
plan for corrective action.

No matter what type of financing you are seeking, financiers like to be apprised
of the source and amount of any capital that has already been secured. They
will expect key executives to have made substantial personal equity
investments in the business. They will feel even more comfortable if they
recognize any other investors who may have participated in earlier stages of the
financing process.




The market
Later in this book, you will learn how to develop and write a marketing plan. You
may want to refer to that section now. Aspects of that plan need to be
addressed in your business plan.

   •   How large is the potential market?
   •   How many people or businesses are currently using a competitor’s
       product that is the same or similar to the one you are offering or plan to
       offer?
   •    How many prospects potentially have any possible use for the product?
   •   Is the market growing, flattening, or shrinking?




                                         4
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                        LOMZA




Market segmentation
Almost every market has some major and distinctive segments. Even if it is not
currently segmented, the probability that it could or will be is great. This is
particularly true if the marketplace for your product or service is multi-regional or
national. If this is the case, segmentation is almost necessary, especially for a
small firm, if you hope to be competitive.

You will need to discuss segmentation within your business category and how
you intend to cope with any positive or negative affects it may have on your
particular business. Almost all markets are segmented by price and quality
issues. Generally, however, price and quality do not provide the most clear or
definitive market segmentation. Much stronger segmentation can usually be
found through an evaluation of product or service uses and importance to
various consumers.




Consumer analysis
In your business plan you will need to evaluate the typical consumers within the
market segments you are targeting. There are countless variables to consider
when analyzing consumer behavior. Try to focus on those behavioral
possibilities that best determine how viable your product will be in your target
markets. Look at

   •   Which features will most appeal to consumers?
   •   How are choices made between competing products?
   •   Which marketing promotions or media avenues seem to offer the best
       vehicles for reaching the consumer base?

And ask the following questions:

   •   How much disposable income do target consumers have to spend on
       this product?
   •   How do your target consumers reach purchasing

decisions?

   •   Are consumers presold on a particular brand before they visit a store or
       do they buy on impulse?
   •   What characteristics influence the purchase of one product or service
       over a competing one?


                                         5
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                       LOMZA




Competition
Include an overview of those firms and their products and/or services that you
will be in direct competition with. Identify the market leader and define what
makes it

successful. Emphasize those characteristics of the firm or offerings that are
different than yours.

Don’t dismiss this section just because you don’t have

any current competition. If there isn’t a product or service similar to yours on the
market, identity those firms that provide products or services that perform
essentially the same function. You should also make an attempt to identify any
firms that are likely to enter the market or are in the process of developing
products or services that will be competitive with those you are offering.

Product features and benefits

You briefly described the key features of your product or service in the concept
section of the plan. In this section you should explore features and benefits in
depth. It is essential to be clear not only about the distinguishing features of
your product or service but also to delineate any strong consumer benefits.
What makes your product or service significantly better than competitive
offerings?




Competitive analysis
In this section you need to do an in-depth analysis of the competitive
advantages and weaknesses of your firm. When exploring weaknesses you
should include information that will help allay any concerns that may arise as to
their ability to significantly hinder your success.

This section is important, especially if your company is a start-up, because you
will, typically, be competing with established companies that have inherent
advantages such as financial strength, name recognition, and established
distribution channels.




                                         6
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                       LOMZA




Positioning
Positioning can be thought of as a marketing strategy for your product or
service. Positioning defines how you are going to portray your product to your
targeted marketplace.

Your first step is deciding who your target market will be. It will consist of those
potential customers toward whom you will direct most of your marketing efforts.
Often this group will not be the sole or even the largest market

for your product, but it will be the market that, based on competitive factors and
product benefits, you feel you can most effectively reach.

Start-ups are more likely to be successful if they focus on a highly specific, very
narrow target market. General markets are usually dominated by large, well-
established firms.

Once you have determined who your target market is, you need to decide how
you want consumers to perceive your product.

   •   Is it the premium quality leader?
   •   Is it a low-cost substitute?
   •   Is it a full-service alternative?

If you have a one-product or service company, your marketing strategy may
coincide with your overall business strategy. This doesn’t necessarily have to be
the case, however, but, it is extremely important, in all cases, that your product
strategy be in sync with your overall business strategy.




Advertising and promotion
Use this section to provide an overview of your general promotional plan. Give a
break-out of what methods and media you intend to use and why. If you have
developed an advertising slogan or unique selling proposition you may mention
it, but it isn’t strictly necessary. (A detailed explanation of unique selling
propositions and their purpose can be found in Chapter 2, “Marketing”.)

You should outline the proposed mix of your advertising media, use of publicity,
and/or other promotional programs.

• Explain how your choice of marketing vehicles will allow you to reach your
target market.
                                           7
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                       LOMZA




• Explain how they will enable you to best convey your product features and
benefits.

Be sure that your advertising, publicity, and promotional programs sound
realistic, based upon your proposed marketing budget. Effective advertising,
generally, relies on message repetition in order to motivate consumers to make
a purchase. If you are on a limited budget, it is better to reach fewer, more likely
prospects, more often, than too many people occasionally.




Sales
Your sales strategy needs to be in harmony with your business strategy,
marketing strategy, and your company’s strengths and weaknesses. For
example, if your start-up company is planning on selling products to other
businesses in a highly competitive marketplace, your market entry will be easier
if you rely on wholesalers or commissioned sales representatives who already
have an established presence and reputation in the marketplace. If your
business will be selling high-tech products with a range of customized options,
your sales force needs to be extremely knowledgeable and personable.




Research and development
A discussion of research and development is, obviously, not germane to all
companies. If it applies, though, financiers are going to want to know that
research and development projects are aimed at specific, realistic objectives.
And they will want to be assured that an undue portion of the company’s
resources is not plowed into this area. Remember that banks generally lend
money to businesses on a short-term basis, and venture capitalists and other
first-round investors generally want to cash out in just a few years.




                                         8
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                       LOMZA




Operations
Operations is a catch-all term used to describe any important aspects of the
business not described elsewhere. If the start-up is a manufacturing concern,
discuss critical elements of the manufacturing process. For retail businesses,
discuss store operations. Wholesalers should discuss warehouse operations.

In addition to discussing areas that are critical to operations, briefly summarize
how major business functions will be carried out, and how certain functions may
run more effectively than those of your competitors. But, don’t get into long
descriptions of any business or operation practices that will not sell your
business plan to financiers.




People
The focus here is key people and positions. Primary attention should be on key
people who have already committed to joining the firm. Elaborate on their
relevant past experience and successes and explain what areas of
responsibility they will have in the new company. Resumes should be included
here as part of an appendix or exhibits inclusion at the end of the plan.

If there are any important positions that have not been filled, describe position
responsibilities and the type of employment/experience background necessary
to the position.

If there is a board of directors, present each member, and summarize that
person’s background. If they will have an active role in running their business,
elaborate that role here.

If consultants have been engaged for key responsibilities, include a description
of their backgrounds and functions.

Fill as many of your key positions as possible before you seek funding. Many
financiers reject plans if the management team is incomplete.

Payback and exit plan

Both debt and equity lenders will want to know how they can expect to receive
their investment back and realize interest or profit from the company.

Most private investors and venture capitalists will want to be able to exercise a
cash-out option within five years. They will be concerned that, even if the

                                        9
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN
                                        LOMZA




company becomes highly profitable, it may be difficult for them to sell out their
share at an attractive price. This concern is particularly true in the case of
minority stake holders. This is why you must provide an exit strategy for
investors.

Ideally, investors hope a firm will be so successful that it will be able to go public
within five years and their shares will become highly liquid investments, trading
at a hefty multiple of earnings. But, often, a more realistic goal is to make the
company large and successful enough to sell to a larger firm. State what your
exit plan is and be sure it appears realistic.

Financials
In this section you need to show projected, or “pro forma,” income statements,
balance sheets, and cash flow. Existing businesses should also show historical
financial statements. While how far into the future you need to project and the
number of possible scenarios you can anticipate depends upon the complexity
of the business, three to five years for financial projections and three scenarios
are average.

Scenarios should be based on the most likely course your business will take, a
weak scenario with sales coming in well under expectation, and a good
scenario with projected sales well over expectation.

Pro-forma income statements should show sales, cost of operation, and profits
on both a monthly and annual basis for each plan year. For all but the largest
businesses, annual pro-forma balance sheets are all that are necessary. Cash
flow pro formas should be presented in both monthly and annual form. And, if
your business is already established, past annual balance sheets and income
statements should also be included.

Include information that will assist potential lenders in understanding your
projections. Lenders will give as much credence to the assumptions your
projections are based on as they do the numbers themselves.




                                         10
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                       Principles of Enterprise
                                             2008/2009
                                    Marketing Graduation – 3º Year
                                    Educational: Ma.M. Citkowski




                                       Marketing Mix
                                              4 “ps”


   • Price

       Penetration pricing
                       Product:           1 movie is 7 złotych;

                                          1 room for 12 persons is 60 zl;
                                          1 room for 8 persons is 50 zl;
                                          1 room for 6 persons is 45 zl;
                                          1 room for 4 persons is 40 zl;
                                          1 room for 2 persons is 30 zl;
              Additional product:
                                       1 menu in buffet is approximately 15 zl ;
                                       1 Popcorn big is 10 zl;
                                       1 Popcorn medium 8 zl;
                                       1 Popcorn small 5 zl;
                                       Drinks, chocolate, chips ... the same price as the
                                competition.



Product Bundle Pricing
Combines products in packages according to the personal tastes of customers.

Promotional Pricing
For example if a person coming 10 movies a week, has a 50% discount on 10 films over the next
week.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                  Principles of Enterprise
                                        2008/2009
                               Marketing Graduation – 3º Year
                               Educational: Ma.M. Citkowski




   • Place
The purchase of our services can be made through the Internet or the physical
location of the firm, where people could enjoy it too. Takeaway service in the
MovieNow give pen drives with the logo of the brand.
I am not aware of what elements of the distribution chain are parts of the process to
ensure the product to the ultimate consumer. Assuming our role as retailers.


   • Promotion

  Slogan: "your movie here & now"

          Outdoor advertising ear of the schools;
          Print advertising_ Fliers;
          Public relations_ developing positive relationships with the organization of
          students;
          Sales Promotions;
          Make one movie and show in the street;
          Simulate one of the rooms in a public space and invite people to come.



   • Product
As we are providing a service is more difficult to make it tangible
what we will do is create a logo and distinct, with great visual impact that is both
easy identification and recognition of the brand and play it in all kinds of products of
merchandising, for example, uniforms, cups, buckets of popcorn, pen drives , pens,
notebook, bags, etc.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                          Principles of Enterprise
                                                2008/2009
                                       Marketing Graduation – 3º Year
                                       Educational: Ma.M. Citkowski




                               Researching the Market


Bialystok is the largest city in northeastern Poland, in 2006 its population was 294,830 inhabitants.
Within this population we have more than 40 thousand students in Bialystok. And

Potential customers
The MovieNow be directed to a young audience, between the ages of 18 and 35 years, mostly
students, assets, without much purchasing power.
Many of them live in academies and in rented accommodation.
Your average income is 1 thousand zlotys. They buy in cash and and do not have much money to
spend. The average per person and per month would be 40 zloty, once a week.
can rent the movie and watch at home or watch in our rooms,
the more people are in the room, is more cheaper. So we are targeting groups of people and not
only for an individual.

Consumers would buy our product and service because it became cheaper than the traditional
cinema, has more privacy and still have quality. May reserve the rooms for hours or simply want
to see a movie for free while eating.

The service through the Internet became attractive because it is not infringing the law, quickly and
with the assurance that the original film is reducing the number of downloads from Internet
monthly invoice. And you can choose the subtitle.

Competitors
Our direct competitors will be the traditional cinemas (Forum; Pokój; Syrena; Ton) and all video
clubs in the area. Indirect all areas of laser that customers can enjoy your free time.

Is a very strong competition and dominate the entire market.
But our products / Services are truly different we want to work only with a share of the market and
our videos will be no party but the preference of each customer.

This business has potential to grow because if customers join the company do not have
infrastructure to meet the entire segment, and must be enlarged.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                             Principles of Enterprise
                                   2008/2009
                          Marketing Graduation – 3º Year
                          Educational: Ma.M. Citkowski




                        SWOT Analysis

• Strengths
  Location;
  Customization;
  Only novelty;
  Films in digital;
  Variety;
   Comfort;
  Flexibility of schedules;
  Cheaper for groups and students.

• Weaknesses
  Weak Economy;
  Reduced space for the entire segment.

• Opportunities
  A market in development, example, rent inthe Internet;
  Mergers, joint ventures or alliance between strategies;
  Moving to new areas of the market, which offer better profit;
  A new International Market;
  A surge in the market caused by the inefficiency of the competition.


• Threats
  The entry of new competitors in its business area;
  A price war with competitors;
  A competitor has an innovative new product or service;
  The competition is well structured access to distribution channels;
  Fees are introduced to your product or service.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                    Principles of Enterprise
                                          2008/2009
                                 Marketing Graduation – 3º Year
                                 Educational: Ma.M. Citkowski



                                         Annexes
Where are the consumers?




   •   Białystok Technical University (Politechnika Białostocka)
   •   Medical University of Białystok (Akademia Medyczna w Białymstoku)
   •   Białystok School of Public Administration (Wyższa Szkoła Administracji Publicznej)
   •   Białystok Institute of Cosmetology (Wyższa Szkoła Kosmetologii w Białymstoku)
   •   Academy of Economics in Białystok (Wyższa Szkoła Ekonomiczna w Białymstoku)
   •   Academy of Finance and Management in Białystok (Wyższa Szkoła Finansów i
       Zarządzania w Białymstoku)
   •   Musical Academy in Białystok (Akademia Muzyczna w Białymstoku)
   •   Akademia Teatralna
   •   Archidiecezjalne wyższe Seminarium Duchowne
   •   Instytut Nauk Politycznych (Filia w Białymstoku)
   •   Wyższa Szkoła Matematyki i Informatyki Użytkowej
   •   Nauczycielskie Kolegium Rewalidacji i Resocjalizacji
   •   Niepaństwowa Wyższa Szkoła Pedagogiczna
   •   Wyższa Szkoła Gospodarowania Nieruchomościami (Filia w Białymstoku)
   •   Papieski Wydział Teologiczny (Studium Teologii)
   •   Wyższa Szkoła Menedżerska
   •   Niepubliczne Nauczycielskie Kolegium Języków Obcych
   •   Nauczycielskie Kolegium Języków Obcych "Inter - Lingua"
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                            Principles of Enterprise
                                  2008/2009
                         Marketing Graduation – 3º Year
                         Educational: Ma.M. Citkowski




    Who are the main competitors? And where are they?




•   Forum kino
•   Pokój kino
•   Syrena kino
•   Ton Kino
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                                                Principles of Enterprise
                                                                      2008/2009
                                                             Marketing Graduation – 3º Year
                                                             Educational: Ma.M. Citkowski




                                                  Developing a Financial Plan


       Estimate Sales Revenue per Day
       *Code                       Designation                            Price per Unit         Number of Sales         Total (zlotych)
                                                                                   (zlotych)
       P1           Movie                                                            7                200                           1400
       P2           Room for 12 persons                                              60                2                             120
       P3           Room for 8 persons                                               50                2                             100
       P4           Room for 6 persons                                               45                2                              90
       P5           Room for 4 persons                                               40                4                             160
       P6           Room for 2 persons                                               30                8                             240
       P7           Buffet Menu                                                      15               100                           1500
       P8           Popcorn big                                                      10                20                            200
       P9           Popcorn medium                                                   8                 20                            160
       P10          Popcorn small                                                    5                 20                            100
       P11          Drinks                                                           3                 60                            180
       P12          Chocolate                                                        3                 20                             60
       P13          Chips                                                            3                 30                             90
                                                                                                          Total:                    4400



       Estimate Sales Revenue per Month
       4400 thousand zlotych x 30 Days = 132.000 thousand zlotych



       Estimate Purchase Price of the Products



Code                        P1       P2        P3        P4         P5        P6           P7   P8   P9     P10    P11      P12       13
Average Costs               2        0         0         0          0         0            7    2    1      0,5    0,6      0,6       0,6
each (zlottych)



       *This code, attributed to each product, is just to simplify the exposure.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                  Principles of Enterprise
                                        2008/2009
                               Marketing Graduation – 3º Year
                               Educational: Ma.M. Citkowski




                            Sales Reveneu Forecast
                            Year 1: September 1 to August 31



            Month                                                    Revenue (zlotych)
Month 1:        September     20% below average due just opening        105.600
Month 2:       October        10% below average due just opening        118.800
Month 3:       November          20% above average because of           158.400
                               cumulative effects of grand opening
Month 4:       December                An average month                 132.000
Month 5:       January        20% above average because due to          158.400
                                         back to school
Month 6:       February          10% above average because is           145.200
                                     season of exams
Month 7:         March          40% above average because is a          184.800
                                        new semester
Month 8:         April            30% above average because             171.600
                                     little to study
Month 9:          May         10% above average because to              145.200
                              study more

Month 10:         June                An average month                  132.000
Month 11:         July           20% below average because is           105.600
                                     season of exams
Month 12:        August        40% below average because the             79.200
                                     summer holidays
                                                 Year One Total:       1.630.800
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                                                             Principles of Enterprise
                                                                                   2008/2009
                                                                          Marketing Graduation – 3º Year
                                                                          Educational: Ma.M. Citkowski


                                                                   Gross Profit Calculation


                              P1          P2      P3     P4       P5          P6            P7          P8         P9           P10      P11      P12      P13        Total
Average Costs                   2          0       0      0        0            0            7           2           1           0,5      0,6      0,6      0,6       N/A
each
Average Total                   2          -       -      -        -            -            7           2           1           0,5      0,6      0,6      0,6       13.3
cost
Average Selling                 7          60     50      45      40           30           15          10           8            5        3        3        3        279
Price
Gross Profit                    5          60     50      45      40           30            8           8           7           4,5      2,4      2,4      2,4       N/A
(selling Price
less Total Cost)
Gross Profit %              71.4%         100%   100%   100%     100%        100%         53.3%        80%        87.5%          90%      80%      80%      80%       N/A
(Gross Profit
divided by
Selling Price)
Total Annual*              504.000 43.200 36.000        32.400   57.600     86.400       540.000      72.000      57.600        36.000   64.800   21.600   32.400   1.584.000
Sales (zlotych)
Total Annual               359.856 43.200 36.000        32.400   57.600     86.400       287.820      57.600      50.400        32.400   51.840   17.280   25.920   1.138.716
Gross Profit
(zlotych)




AVARAGE GROSS PROFIT PERCENTAGE = 71, 8%                                            (TOTAL ANNUAL SALES / TOTAL GROSS PROFIT)



*Price x Quantity X 30 days X 12 months
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                        Principles of Enterprise
                                              2008/2009
                                     Marketing Graduation – 3º Year
                                     Educational: Ma.M. Citkowski




                     Break-even sales Revenue Forescast
               A                                B                                    C
                                       Average gross profit
                                                                        Break-even sales revenue
     Fixed costs per year           percentage expressed as a
                                                                            ( A divided by B)
                                             decimal
       885.852 zl                             O,718                          1.233.777

 Total Annual Gross Profit - 1.138.716          < 1.233.777 - Break-even Sales Revenue
Knowing that the break-even point is a zero, starting from which we started to take profit, if our
total annual Gross Profit this below the break-even to say that I have prejudice. In this case the
damage would be 95.061 zl.


Revision 1:
Reduce Fixed Costs by 10%
                                                                                                   Zl
Annual Sales                                                                               1.584.000
Annual fixed costs                                                                         797.270≅
(885.852 zl – 10%)
Gross profit                                                                                   0.718
Break-even sales                                                                           1.110.404
(797.270 / 0.718)
Sales over break-even                                                                        473.596
(1.584.000 - 1.110.404)
Profit                                                                                       340.042
(473.596 x 0.718)


If I reduce 15% of Fixed Costs my Break-even Sales Revenue is below the Total Annual Gross
profit. The difference between the break-even and gross profit reflects the sales (in zlotych) in the
beginning that profit (473.596 zl). To calculate the profit without the cost, simply multiply the Sales
over break-even and multiply by Gross Profit.

Total Annual Gross Profit - 1.138.716          < 1.110.404 - Break-even Sales Revenue
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                      Principles of Enterprise
                                            2008/2009
                                   Marketing Graduation – 3º Year
                                   Educational: Ma.M. Citkowski




Reduce Fixed Costs by 15%
Item                                                                               Amount (zlotych)
Arend Space                                                                             20.000
Credit                                                                                    3.321
Employees Salary (4.000)                                                                16.000
Telephone (-50)                                                                              150
Internet (-50)                                                                               250
Supplies (-1.000)                                                                         9.000
Insurance (-1.000)                                                                        4.000
Energy, water, gás ( -1.000)                                                              9.000
Advertising (-1.000)                                                                      4.000
                                         Total:                                        65.721≅



To reduce fixed costs opted for a policy of expenditure containment:

    Employees: reducing the number of employees, increase the work of part-time; reduce the
    salary and increase the benefits (for example, flexi-time our free movies ) and yet the salary
    had been above the national minimum, given that we have 10 employees. Knowing that the
    national minimum wage is 1 and the average of salary in MovieNow is 1400.
    Advertising: find creative solutions more cheaper.
    Insurance: a less comprehensive plan.
    Energy, water, gas: Policy and corporate social contribution. Seek to enhance environmental
    awareness and reduce unnecessary expenses.
    Supplies: Make plan to reduce logistics costs: buy more supply and less in each times a
    year.
    Telephone and internet: Opting for a payment plan for cheaper and with fewer benefits. Ban
    the private calls and downloads from employees.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                       Principles of Enterprise
                                             2008/2009
                                    Marketing Graduation – 3º Year
                                    Educational: Ma.M. Citkowski


                                     Break Even Point
As I have several different products and prices, I calculate the price, considering the unit a set of
all products (PP=P1+P2+P3…).
The variable cost of each unit of production will expense the value that I produce PP, that is, the
cost to produce once the 13 different products.
So,
Fixed cost: 65.721 zl
Average per unit cost: 13.3 zl
Avarege per unit revenue: 279 zl
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                      Principles of Enterprise
                                            2008/2009
                                   Marketing Graduation – 3º Year
                                   Educational: Ma.M. Citkowski


                                          Annexes
Simulation of credit in the bank Millennium bcp:
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                                                Principles of Enterprise
                                                                      2008/2009
                                                             Marketing Graduation – 3º Year
                                                             Educational: Ma.M. Citkowski




                                                  Developing a Financial Plan


       Estimate Sales Revenue per Day
       *Code                       Designation                            Price per Unit         Number of Sales         Total (zlotych)
                                                                                   (zlotych)
       P1           Movie                                                            7                200                           1400
       P2           Room for 12 persons                                              60                2                             120
       P3           Room for 8 persons                                               50                2                             100
       P4           Room for 6 persons                                               45                2                              90
       P5           Room for 4 persons                                               40                4                             160
       P6           Room for 2 persons                                               30                8                             240
       P7           Buffet Menu                                                      15               100                           1500
       P8           Popcorn big                                                      10                20                            200
       P9           Popcorn medium                                                   8                 20                            160
       P10          Popcorn small                                                    5                 20                            100
       P11          Drinks                                                           3                 60                            180
       P12          Chocolate                                                        3                 20                             60
       P13          Chips                                                            3                 30                             90
                                                                                                          Total:                    4400



       Estimate Sales Revenue per Month
       4400 thousand zlotych x 30 Days = 132.000 thousand zlotych



       Estimate Purchase Price of the Products



Code                        P1       P2        P3        P4         P5        P6           P7   P8   P9     P10    P11      P12       13
Average Costs               2        0         0         0          0         0            7    2    1      0,5    0,6      0,6       0,6
each (zlottych)



       *This code, attributed to each product, is just to simplify the exposure.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                  Principles of Enterprise
                                        2008/2009
                               Marketing Graduation – 3º Year
                               Educational: Ma.M. Citkowski




                            Sales Reveneu Forecast
                            Year 1: September 1 to August 31



            Month                                                    Revenue (zlotych)
Month 1:        September     20% below average due just opening        105.600
Month 2:       October        10% below average due just opening        118.800
Month 3:       November          20% above average because of           158.400
                               cumulative effects of grand opening
Month 4:       December                An average month                 132.000
Month 5:       January        20% above average because due to          158.400
                                         back to school
Month 6:       February          10% above average because is           145.200
                                     season of exams
Month 7:         March          40% above average because is a          184.800
                                        new semester
Month 8:         April            30% above average because             171.600
                                     little to study
Month 9:          May         10% above average because to              145.200
                              study more

Month 10:         June                An average month                  132.000
Month 11:         July           20% below average because is           105.600
                                     season of exams
Month 12:        August        40% below average because the             79.200
                                     summer holidays
                                                 Year One Total:       1.630.800
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                       Principles of Enterprise
                                             2008/2009
                                    Marketing Graduation – 3º Year
                                    Educational: Ma.M. Citkowski




                               Human Resources
    1. Employee Plan

Number of     Job title                  Functions                     Qualifications
workers
    1         Owner/Marketing and        Company management,
              business manager           sales management,
                                         promotion and market
                                         development, bookkeeping,
                                         cost accounting, billing,
                                         coordinating and developing
                                         business plan
     1        Sub-manager/Worker         Supervision of cultural and   Preferably with qualifications
                                         harvest practices; shipping   in the area of management
                                         and handling; general         Experience in class
                                         maintenance                   Good capacity for leadership
                                                                       Good presentation
                                                                       Communicator

     2        Cook worker                Cook and manage the           Training to cook
                                         kitchen (weekly inventory)    Experience Minimum of 2
                                                                       years

     4        Restoration Workers        Ensure the attendance at      Good presentation
                                         the buffet and rooms          Experience in Restoration

     3        Worker                     reception and assistance in   Good presentation
                                         the rooms                     Good communicator
                                                                       Good knowledge of
                                                                       informatics at user's

     -        Casual part-time labour Reception and assistance                        _


The working hours of full-time employees will be of 48 hours per week, 8 hours a day, a day off.
The opening hours will be discussed by shifts into account the preferences of employees. With
some flexibility for changes to improve the quality of life of employees.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                               Principles of Enterprise
                                     2008/2009
                            Marketing Graduation – 3º Year
                            Educational: Ma.M. Citkowski




    2. Organization Chart



                                       Owner


                                  Sub-manager


                       Restoration
 Cook worker                                         Worker         Part-time
                          Worker



    3. Compensation and Benefits
Position                                   Salary and benefits
Owner                                      Profits
Sub-manager                                2100 + 10% profits
Cook Worker                                1700 zl (x2 employees)
Restoration worker                         1500 zl (x 4employees)
Worker                                     1500 zl (x3 employees)
Part-time                                  12 zl/ hr



   • Fringe Benefits:
          Medical insurance;
          Pension plan and Social Security;
          Paid vacations, holidays and personal days.
          Free movies for rent
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                      Principles of Enterprise
                                            2008/2009
                                   Marketing Graduation – 3º Year
                                   Educational: Ma.M. Citkowski




    4. Labour and Training Goals

The plan to promote and maintain good labour relations, strong morale, and high quality, high
output per worker.


In order to keep employees motivated, we work for goals to take an active role in the company:
Each employee will be responsible for an area of activity for a month, on a rotating schedule.
Might submit proposals and running them, if approved by the management, with view to reduce
costs, simplify the process of customer service, increase the number of sales, increasing the
value of the product to the customer, improve the quality of service, promotion campaign sales.
How to benefit if the proposal add value to our product be given a prize for work: As an example,
a free day in salary or bonus.

If possible, and the employees will need training in the area in which they work, the company
paid.

For the future, perspective and an expansion of the company's current employees will have an
opportunity for promotion.
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                                2008/2009
                                       Marketing Graduation – 3º Year
                                       Educational: Ma.M. Citkowski




                                          Legal Plan

     Company Founded in Poland:

1.    Submission of an application for entry in the records of a business in the office responsible
      for your place of residence. The proposal will get at the office of the municipality.

             Request contains personal data, and the contact details of my business, the business
             and the date of its beginning.
             Specify the business more broadly by mentioning a number of items loosely
             associated with the main activities. The business must be described according to the
             Polish Classification of Activities (PKD).
             Start date, type of activity later, will take several weeks to obtain licenses, numbers,
             etc.
             Local-I will go use the premises, which is not my property I will must have a signed
             lease agreement for example.


2.    To request a number REGON the Statistical Office of the Division within 14 days of starting a
      business (with a personal submission of the application number is assigned on the spot).

            To attach REGON request for a list / extract from the register of business records
            attesting to the emergence company.


3.    Convincing the stamp needed for I sign for an account in the bank.

               Stamp should include my company name (first name and last name), address,
               contact numbers of companies, the numbers REGON and VAT.


4.    The establishment of a bank account.

               To sign me up a business account, I must have documents attesting to start a
               business, including entry in the record business.
              Selecting offer banks look for the fixed costs of accounts and fees for transfers and
               the conditions for granting loans and foreign accounts
COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA
                                            2008/2009
                                   Marketing Graduation – 3º Year
                                   Educational: Ma.M. Citkowski




5.   The 1w-Authority VAT tax (VAT-1 form available at the Office tax).



          Selection of taxation (progressive tax (the rate of 19%, 30%, 40%), linear tax (rate
          19%), a flat rate, tax card)
          select the accounting records (the accounts in order to determine the taxable income
          taxes for the progressive and linear), accounting in a simplified form, ie, keeping the
          Book of Tax and Revenue Uses ") intended for small businesses, records, record
          keeping revenues).


6.   Making the application for insurance in the Department of Social Security within 7 days of
     the start of economic activity.

         Where APhD form reporting company
         ZUA form when reporting themselves and their employees to be covered by insurance
         ZFA ZUA and prints are available in Social Security.

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Business Plan

  • 1. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Executive summary Name of Project: MovieNow Idea: My idea of business is a video club. Work of 3 different ways: 1ª Rent Movies The rental of movies can be done at the shop (DVD and digital format) or the Internet (digital only) through the creation of a customer account. 2ª Restaurant / Cinema A room with a projector for high-quality, where people can enjoy refreshments eber or a drink and see the movie on opening hours previously established. The food will be buffet type and the room for 75 people. 3ª Rooms Breeding 10 rooms with different manning (maximum 12 people). Watch the movie, television and sound quality, environment friendly and comfortable. Requests the restaurant will be made by telephone and delivered to the room. The price will be the relation of time consumption. The film will be for free. Location: Une shop in Bialystok. Among the area of greatest concentration of students and the city center, good access, parking, good vizibilidade(Approximately 500m2). This location would be ideal because it would be a journey that many people do every day. Financial terms: The investment will be 50% equity and 50% of capital from outside through bank loan. The total investment is approximately 600 thousand zlotys, which are included all the equipment, product improvement, marketing and promotion, all operations in the first months and working capital. This concept is only because people might rent the movies in a legal manner, and have access to the them in a relaxed atmosphere and customized. The main points of differentiation would be the provision of product / service that is unique, which fits in the new market trends and marketing digital formats in which it handled the quality of the product in a way quickly. The form of organization will be proprietorship, Date set for opening in about 2 years and return on investment to complete in 10 years. Employees get 3 and the target market is mainly university students (a corset age of 20 to 35 years). Our goal is attracting 30% of this market. The period of implementation can find some legal constraints.
  • 2. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma. M. Citkowski Developing a Business Plan Objective Throughout the process of creating a plan, you need to keep in mind the objective of the plan. Why are you writing the plan? Is it to manage the business? Or is it to raise money? Annual plans are used to manage a business. Business plans are used to attract capital. But there are exceptions, and often the difference between annual plans and business plans becomes muddled. Banks and other lenders or investors may require a copy of each year’s annual plan. And management may use the start-up business plan as a basis for operating the business. Keeping a clear distinction between annual plans and business plans is not important. What is important is keeping the primary objective of and the primary audience for the plan clear. As a rule of thumb, if the plan will be used to attract investors or lenders, this is the primary objective and outsiders are the primary audience. If the plan will help manage the business, this is the primary objective and insiders are the primary audience. Some or all of the following elements should be a part of your plan, depending upon your objective. 1
  • 3. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Summary Summaries should be short and concise—one page is ideal. It should cover the following points: • Strategy overview. Start with a brief overview of your business strategy. If your business will be based, at least initially, on a particular product or service, describe it in the introductory paragraph. • Strategy logic. In the the next paragraph or two ex- plain why your strategy makes sense or why your product or service has promise. Are you entering a fast- growing market or providing a unique product or service that distinguishes your business from existing businesses? • Business development. Next, you should describe the stage your business is in. Is it already generating sales? Have you done test marketing? Is a prototype developed? Has market research been performed? • Business development. Name the key people in your organization and describe, briefly, what special talents, expertise, or connections they will bring to the business. • Financial objectives. If your plan is being developed to raise capital, be clear about the amount of capital you are seeking and how you plan to use investor or lender funding. • Business organization. Describe the form of business organization you will take and where the company will be located. Remember to keep your summary short and easy to understand. Avoid technical jargon and details. Don’t try to summarize all of the different major elements of your plan. Just focus on the key elements that you think will be of most interest to your audience. Skip the pie-in-the-sky profit projections and outlook generalizations. 2
  • 4. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Concept The concept is a clear explanation of your business strategy. It is not a definition of the business or a summary of its markets but, instead, a quick summary of the one or two key factors that set your business apart from the competition. • Product description. New business strategies are often closely tied to a particular product or service. If this is your situation, include a clear and substantive description of your principal product or service. Follow this with a focused discussion of what will make your product or service stand out from any similar offerings in the marketplace. Focus, in depth, on just a few of the most competitive attributes of your product or service. • Impact factors. You should also describe any other aspect of your business that is fundamental to your strategy. Areas that might have significant impact on your strategy are marketing, research and development, or strategic alliances with other firms. For example, if everyone else in your industry is selling their product through retail channels but you feel that you can develop a strong competitive advantage by selling via direct mail, then you should discuss this in the concept section. Market conditions and the competition should be included as points of reference only when necessary. An in-depth analysis of these factors will be included later in the plan. Current situation This section is most appropriate for plans being used to seek financing. Within this section you will describe what stage of development your company is in and what the sought-after financing will be used for. There are three basic reasons for seeking outside financing: start-up financing, expansion financing, and work-out financing. • Start-up financing. If you are seeking start-up financing, you will need to list specific milestones that have been achieved and emphasize all positive developments without being misleading. You should anticipate the questions your lenders or investors may ask. Has the market research been done? Has a prototype product been developed? 3
  • 5. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Have facilities been leased? Is the management team in place? Has manufacturing been contracted? Are marketing plans finalized? Whether or not you receive financing and the terms of that financing will depend upon the stage of development your company is in. The more fully developed your company is, the better your financial arrangements will be. • Expansion financing. If your business is already up and running and you are seeking expansion financing, you need to give clear evidence that you are not, in reality, seeking financing as a way to solve existing problems, or to cover losses or extraordinary expenses such as might be experienced during a start- up. • Work-out financing. Many investors and lenders do not like to offer work-out financing. Those who are willing to consider it will want to see a plan that clearly identifies the reasons for current or previous problems and provides a strong plan for corrective action. No matter what type of financing you are seeking, financiers like to be apprised of the source and amount of any capital that has already been secured. They will expect key executives to have made substantial personal equity investments in the business. They will feel even more comfortable if they recognize any other investors who may have participated in earlier stages of the financing process. The market Later in this book, you will learn how to develop and write a marketing plan. You may want to refer to that section now. Aspects of that plan need to be addressed in your business plan. • How large is the potential market? • How many people or businesses are currently using a competitor’s product that is the same or similar to the one you are offering or plan to offer? • How many prospects potentially have any possible use for the product? • Is the market growing, flattening, or shrinking? 4
  • 6. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Market segmentation Almost every market has some major and distinctive segments. Even if it is not currently segmented, the probability that it could or will be is great. This is particularly true if the marketplace for your product or service is multi-regional or national. If this is the case, segmentation is almost necessary, especially for a small firm, if you hope to be competitive. You will need to discuss segmentation within your business category and how you intend to cope with any positive or negative affects it may have on your particular business. Almost all markets are segmented by price and quality issues. Generally, however, price and quality do not provide the most clear or definitive market segmentation. Much stronger segmentation can usually be found through an evaluation of product or service uses and importance to various consumers. Consumer analysis In your business plan you will need to evaluate the typical consumers within the market segments you are targeting. There are countless variables to consider when analyzing consumer behavior. Try to focus on those behavioral possibilities that best determine how viable your product will be in your target markets. Look at • Which features will most appeal to consumers? • How are choices made between competing products? • Which marketing promotions or media avenues seem to offer the best vehicles for reaching the consumer base? And ask the following questions: • How much disposable income do target consumers have to spend on this product? • How do your target consumers reach purchasing decisions? • Are consumers presold on a particular brand before they visit a store or do they buy on impulse? • What characteristics influence the purchase of one product or service over a competing one? 5
  • 7. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Competition Include an overview of those firms and their products and/or services that you will be in direct competition with. Identify the market leader and define what makes it successful. Emphasize those characteristics of the firm or offerings that are different than yours. Don’t dismiss this section just because you don’t have any current competition. If there isn’t a product or service similar to yours on the market, identity those firms that provide products or services that perform essentially the same function. You should also make an attempt to identify any firms that are likely to enter the market or are in the process of developing products or services that will be competitive with those you are offering. Product features and benefits You briefly described the key features of your product or service in the concept section of the plan. In this section you should explore features and benefits in depth. It is essential to be clear not only about the distinguishing features of your product or service but also to delineate any strong consumer benefits. What makes your product or service significantly better than competitive offerings? Competitive analysis In this section you need to do an in-depth analysis of the competitive advantages and weaknesses of your firm. When exploring weaknesses you should include information that will help allay any concerns that may arise as to their ability to significantly hinder your success. This section is important, especially if your company is a start-up, because you will, typically, be competing with established companies that have inherent advantages such as financial strength, name recognition, and established distribution channels. 6
  • 8. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Positioning Positioning can be thought of as a marketing strategy for your product or service. Positioning defines how you are going to portray your product to your targeted marketplace. Your first step is deciding who your target market will be. It will consist of those potential customers toward whom you will direct most of your marketing efforts. Often this group will not be the sole or even the largest market for your product, but it will be the market that, based on competitive factors and product benefits, you feel you can most effectively reach. Start-ups are more likely to be successful if they focus on a highly specific, very narrow target market. General markets are usually dominated by large, well- established firms. Once you have determined who your target market is, you need to decide how you want consumers to perceive your product. • Is it the premium quality leader? • Is it a low-cost substitute? • Is it a full-service alternative? If you have a one-product or service company, your marketing strategy may coincide with your overall business strategy. This doesn’t necessarily have to be the case, however, but, it is extremely important, in all cases, that your product strategy be in sync with your overall business strategy. Advertising and promotion Use this section to provide an overview of your general promotional plan. Give a break-out of what methods and media you intend to use and why. If you have developed an advertising slogan or unique selling proposition you may mention it, but it isn’t strictly necessary. (A detailed explanation of unique selling propositions and their purpose can be found in Chapter 2, “Marketing”.) You should outline the proposed mix of your advertising media, use of publicity, and/or other promotional programs. • Explain how your choice of marketing vehicles will allow you to reach your target market. 7
  • 9. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA • Explain how they will enable you to best convey your product features and benefits. Be sure that your advertising, publicity, and promotional programs sound realistic, based upon your proposed marketing budget. Effective advertising, generally, relies on message repetition in order to motivate consumers to make a purchase. If you are on a limited budget, it is better to reach fewer, more likely prospects, more often, than too many people occasionally. Sales Your sales strategy needs to be in harmony with your business strategy, marketing strategy, and your company’s strengths and weaknesses. For example, if your start-up company is planning on selling products to other businesses in a highly competitive marketplace, your market entry will be easier if you rely on wholesalers or commissioned sales representatives who already have an established presence and reputation in the marketplace. If your business will be selling high-tech products with a range of customized options, your sales force needs to be extremely knowledgeable and personable. Research and development A discussion of research and development is, obviously, not germane to all companies. If it applies, though, financiers are going to want to know that research and development projects are aimed at specific, realistic objectives. And they will want to be assured that an undue portion of the company’s resources is not plowed into this area. Remember that banks generally lend money to businesses on a short-term basis, and venture capitalists and other first-round investors generally want to cash out in just a few years. 8
  • 10. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Operations Operations is a catch-all term used to describe any important aspects of the business not described elsewhere. If the start-up is a manufacturing concern, discuss critical elements of the manufacturing process. For retail businesses, discuss store operations. Wholesalers should discuss warehouse operations. In addition to discussing areas that are critical to operations, briefly summarize how major business functions will be carried out, and how certain functions may run more effectively than those of your competitors. But, don’t get into long descriptions of any business or operation practices that will not sell your business plan to financiers. People The focus here is key people and positions. Primary attention should be on key people who have already committed to joining the firm. Elaborate on their relevant past experience and successes and explain what areas of responsibility they will have in the new company. Resumes should be included here as part of an appendix or exhibits inclusion at the end of the plan. If there are any important positions that have not been filled, describe position responsibilities and the type of employment/experience background necessary to the position. If there is a board of directors, present each member, and summarize that person’s background. If they will have an active role in running their business, elaborate that role here. If consultants have been engaged for key responsibilities, include a description of their backgrounds and functions. Fill as many of your key positions as possible before you seek funding. Many financiers reject plans if the management team is incomplete. Payback and exit plan Both debt and equity lenders will want to know how they can expect to receive their investment back and realize interest or profit from the company. Most private investors and venture capitalists will want to be able to exercise a cash-out option within five years. They will be concerned that, even if the 9
  • 11. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA company becomes highly profitable, it may be difficult for them to sell out their share at an attractive price. This concern is particularly true in the case of minority stake holders. This is why you must provide an exit strategy for investors. Ideally, investors hope a firm will be so successful that it will be able to go public within five years and their shares will become highly liquid investments, trading at a hefty multiple of earnings. But, often, a more realistic goal is to make the company large and successful enough to sell to a larger firm. State what your exit plan is and be sure it appears realistic. Financials In this section you need to show projected, or “pro forma,” income statements, balance sheets, and cash flow. Existing businesses should also show historical financial statements. While how far into the future you need to project and the number of possible scenarios you can anticipate depends upon the complexity of the business, three to five years for financial projections and three scenarios are average. Scenarios should be based on the most likely course your business will take, a weak scenario with sales coming in well under expectation, and a good scenario with projected sales well over expectation. Pro-forma income statements should show sales, cost of operation, and profits on both a monthly and annual basis for each plan year. For all but the largest businesses, annual pro-forma balance sheets are all that are necessary. Cash flow pro formas should be presented in both monthly and annual form. And, if your business is already established, past annual balance sheets and income statements should also be included. Include information that will assist potential lenders in understanding your projections. Lenders will give as much credence to the assumptions your projections are based on as they do the numbers themselves. 10
  • 12. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Marketing Mix 4 “ps” • Price Penetration pricing Product: 1 movie is 7 złotych; 1 room for 12 persons is 60 zl; 1 room for 8 persons is 50 zl; 1 room for 6 persons is 45 zl; 1 room for 4 persons is 40 zl; 1 room for 2 persons is 30 zl; Additional product: 1 menu in buffet is approximately 15 zl ; 1 Popcorn big is 10 zl; 1 Popcorn medium 8 zl; 1 Popcorn small 5 zl; Drinks, chocolate, chips ... the same price as the competition. Product Bundle Pricing Combines products in packages according to the personal tastes of customers. Promotional Pricing For example if a person coming 10 movies a week, has a 50% discount on 10 films over the next week.
  • 13. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski • Place The purchase of our services can be made through the Internet or the physical location of the firm, where people could enjoy it too. Takeaway service in the MovieNow give pen drives with the logo of the brand. I am not aware of what elements of the distribution chain are parts of the process to ensure the product to the ultimate consumer. Assuming our role as retailers. • Promotion Slogan: "your movie here & now" Outdoor advertising ear of the schools; Print advertising_ Fliers; Public relations_ developing positive relationships with the organization of students; Sales Promotions; Make one movie and show in the street; Simulate one of the rooms in a public space and invite people to come. • Product As we are providing a service is more difficult to make it tangible what we will do is create a logo and distinct, with great visual impact that is both easy identification and recognition of the brand and play it in all kinds of products of merchandising, for example, uniforms, cups, buckets of popcorn, pen drives , pens, notebook, bags, etc.
  • 14. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Researching the Market Bialystok is the largest city in northeastern Poland, in 2006 its population was 294,830 inhabitants. Within this population we have more than 40 thousand students in Bialystok. And Potential customers The MovieNow be directed to a young audience, between the ages of 18 and 35 years, mostly students, assets, without much purchasing power. Many of them live in academies and in rented accommodation. Your average income is 1 thousand zlotys. They buy in cash and and do not have much money to spend. The average per person and per month would be 40 zloty, once a week. can rent the movie and watch at home or watch in our rooms, the more people are in the room, is more cheaper. So we are targeting groups of people and not only for an individual. Consumers would buy our product and service because it became cheaper than the traditional cinema, has more privacy and still have quality. May reserve the rooms for hours or simply want to see a movie for free while eating. The service through the Internet became attractive because it is not infringing the law, quickly and with the assurance that the original film is reducing the number of downloads from Internet monthly invoice. And you can choose the subtitle. Competitors Our direct competitors will be the traditional cinemas (Forum; Pokój; Syrena; Ton) and all video clubs in the area. Indirect all areas of laser that customers can enjoy your free time. Is a very strong competition and dominate the entire market. But our products / Services are truly different we want to work only with a share of the market and our videos will be no party but the preference of each customer. This business has potential to grow because if customers join the company do not have infrastructure to meet the entire segment, and must be enlarged.
  • 15. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski SWOT Analysis • Strengths Location; Customization; Only novelty; Films in digital; Variety; Comfort; Flexibility of schedules; Cheaper for groups and students. • Weaknesses Weak Economy; Reduced space for the entire segment. • Opportunities A market in development, example, rent inthe Internet; Mergers, joint ventures or alliance between strategies; Moving to new areas of the market, which offer better profit; A new International Market; A surge in the market caused by the inefficiency of the competition. • Threats The entry of new competitors in its business area; A price war with competitors; A competitor has an innovative new product or service; The competition is well structured access to distribution channels; Fees are introduced to your product or service.
  • 16. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Annexes Where are the consumers? • Białystok Technical University (Politechnika Białostocka) • Medical University of Białystok (Akademia Medyczna w Białymstoku) • Białystok School of Public Administration (Wyższa Szkoła Administracji Publicznej) • Białystok Institute of Cosmetology (Wyższa Szkoła Kosmetologii w Białymstoku) • Academy of Economics in Białystok (Wyższa Szkoła Ekonomiczna w Białymstoku) • Academy of Finance and Management in Białystok (Wyższa Szkoła Finansów i Zarządzania w Białymstoku) • Musical Academy in Białystok (Akademia Muzyczna w Białymstoku) • Akademia Teatralna • Archidiecezjalne wyższe Seminarium Duchowne • Instytut Nauk Politycznych (Filia w Białymstoku) • Wyższa Szkoła Matematyki i Informatyki Użytkowej • Nauczycielskie Kolegium Rewalidacji i Resocjalizacji • Niepaństwowa Wyższa Szkoła Pedagogiczna • Wyższa Szkoła Gospodarowania Nieruchomościami (Filia w Białymstoku) • Papieski Wydział Teologiczny (Studium Teologii) • Wyższa Szkoła Menedżerska • Niepubliczne Nauczycielskie Kolegium Języków Obcych • Nauczycielskie Kolegium Języków Obcych "Inter - Lingua"
  • 17. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Who are the main competitors? And where are they? • Forum kino • Pokój kino • Syrena kino • Ton Kino
  • 18. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Developing a Financial Plan Estimate Sales Revenue per Day *Code Designation Price per Unit Number of Sales Total (zlotych) (zlotych) P1 Movie 7 200 1400 P2 Room for 12 persons 60 2 120 P3 Room for 8 persons 50 2 100 P4 Room for 6 persons 45 2 90 P5 Room for 4 persons 40 4 160 P6 Room for 2 persons 30 8 240 P7 Buffet Menu 15 100 1500 P8 Popcorn big 10 20 200 P9 Popcorn medium 8 20 160 P10 Popcorn small 5 20 100 P11 Drinks 3 60 180 P12 Chocolate 3 20 60 P13 Chips 3 30 90 Total: 4400 Estimate Sales Revenue per Month 4400 thousand zlotych x 30 Days = 132.000 thousand zlotych Estimate Purchase Price of the Products Code P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 13 Average Costs 2 0 0 0 0 0 7 2 1 0,5 0,6 0,6 0,6 each (zlottych) *This code, attributed to each product, is just to simplify the exposure.
  • 19. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Sales Reveneu Forecast Year 1: September 1 to August 31 Month Revenue (zlotych) Month 1: September 20% below average due just opening 105.600 Month 2: October 10% below average due just opening 118.800 Month 3: November 20% above average because of 158.400 cumulative effects of grand opening Month 4: December An average month 132.000 Month 5: January 20% above average because due to 158.400 back to school Month 6: February 10% above average because is 145.200 season of exams Month 7: March 40% above average because is a 184.800 new semester Month 8: April 30% above average because 171.600 little to study Month 9: May 10% above average because to 145.200 study more Month 10: June An average month 132.000 Month 11: July 20% below average because is 105.600 season of exams Month 12: August 40% below average because the 79.200 summer holidays Year One Total: 1.630.800
  • 20. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Gross Profit Calculation P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 Total Average Costs 2 0 0 0 0 0 7 2 1 0,5 0,6 0,6 0,6 N/A each Average Total 2 - - - - - 7 2 1 0,5 0,6 0,6 0,6 13.3 cost Average Selling 7 60 50 45 40 30 15 10 8 5 3 3 3 279 Price Gross Profit 5 60 50 45 40 30 8 8 7 4,5 2,4 2,4 2,4 N/A (selling Price less Total Cost) Gross Profit % 71.4% 100% 100% 100% 100% 100% 53.3% 80% 87.5% 90% 80% 80% 80% N/A (Gross Profit divided by Selling Price) Total Annual* 504.000 43.200 36.000 32.400 57.600 86.400 540.000 72.000 57.600 36.000 64.800 21.600 32.400 1.584.000 Sales (zlotych) Total Annual 359.856 43.200 36.000 32.400 57.600 86.400 287.820 57.600 50.400 32.400 51.840 17.280 25.920 1.138.716 Gross Profit (zlotych) AVARAGE GROSS PROFIT PERCENTAGE = 71, 8% (TOTAL ANNUAL SALES / TOTAL GROSS PROFIT) *Price x Quantity X 30 days X 12 months
  • 21. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Break-even sales Revenue Forescast A B C Average gross profit Break-even sales revenue Fixed costs per year percentage expressed as a ( A divided by B) decimal 885.852 zl O,718 1.233.777 Total Annual Gross Profit - 1.138.716 < 1.233.777 - Break-even Sales Revenue Knowing that the break-even point is a zero, starting from which we started to take profit, if our total annual Gross Profit this below the break-even to say that I have prejudice. In this case the damage would be 95.061 zl. Revision 1: Reduce Fixed Costs by 10% Zl Annual Sales 1.584.000 Annual fixed costs 797.270≅ (885.852 zl – 10%) Gross profit 0.718 Break-even sales 1.110.404 (797.270 / 0.718) Sales over break-even 473.596 (1.584.000 - 1.110.404) Profit 340.042 (473.596 x 0.718) If I reduce 15% of Fixed Costs my Break-even Sales Revenue is below the Total Annual Gross profit. The difference between the break-even and gross profit reflects the sales (in zlotych) in the beginning that profit (473.596 zl). To calculate the profit without the cost, simply multiply the Sales over break-even and multiply by Gross Profit. Total Annual Gross Profit - 1.138.716 < 1.110.404 - Break-even Sales Revenue
  • 22. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Reduce Fixed Costs by 15% Item Amount (zlotych) Arend Space 20.000 Credit 3.321 Employees Salary (4.000) 16.000 Telephone (-50) 150 Internet (-50) 250 Supplies (-1.000) 9.000 Insurance (-1.000) 4.000 Energy, water, gás ( -1.000) 9.000 Advertising (-1.000) 4.000 Total: 65.721≅ To reduce fixed costs opted for a policy of expenditure containment: Employees: reducing the number of employees, increase the work of part-time; reduce the salary and increase the benefits (for example, flexi-time our free movies ) and yet the salary had been above the national minimum, given that we have 10 employees. Knowing that the national minimum wage is 1 and the average of salary in MovieNow is 1400. Advertising: find creative solutions more cheaper. Insurance: a less comprehensive plan. Energy, water, gas: Policy and corporate social contribution. Seek to enhance environmental awareness and reduce unnecessary expenses. Supplies: Make plan to reduce logistics costs: buy more supply and less in each times a year. Telephone and internet: Opting for a payment plan for cheaper and with fewer benefits. Ban the private calls and downloads from employees.
  • 23. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Break Even Point As I have several different products and prices, I calculate the price, considering the unit a set of all products (PP=P1+P2+P3…). The variable cost of each unit of production will expense the value that I produce PP, that is, the cost to produce once the 13 different products. So, Fixed cost: 65.721 zl Average per unit cost: 13.3 zl Avarege per unit revenue: 279 zl
  • 24. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Annexes Simulation of credit in the bank Millennium bcp:
  • 25. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Developing a Financial Plan Estimate Sales Revenue per Day *Code Designation Price per Unit Number of Sales Total (zlotych) (zlotych) P1 Movie 7 200 1400 P2 Room for 12 persons 60 2 120 P3 Room for 8 persons 50 2 100 P4 Room for 6 persons 45 2 90 P5 Room for 4 persons 40 4 160 P6 Room for 2 persons 30 8 240 P7 Buffet Menu 15 100 1500 P8 Popcorn big 10 20 200 P9 Popcorn medium 8 20 160 P10 Popcorn small 5 20 100 P11 Drinks 3 60 180 P12 Chocolate 3 20 60 P13 Chips 3 30 90 Total: 4400 Estimate Sales Revenue per Month 4400 thousand zlotych x 30 Days = 132.000 thousand zlotych Estimate Purchase Price of the Products Code P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 13 Average Costs 2 0 0 0 0 0 7 2 1 0,5 0,6 0,6 0,6 each (zlottych) *This code, attributed to each product, is just to simplify the exposure.
  • 26. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Sales Reveneu Forecast Year 1: September 1 to August 31 Month Revenue (zlotych) Month 1: September 20% below average due just opening 105.600 Month 2: October 10% below average due just opening 118.800 Month 3: November 20% above average because of 158.400 cumulative effects of grand opening Month 4: December An average month 132.000 Month 5: January 20% above average because due to 158.400 back to school Month 6: February 10% above average because is 145.200 season of exams Month 7: March 40% above average because is a 184.800 new semester Month 8: April 30% above average because 171.600 little to study Month 9: May 10% above average because to 145.200 study more Month 10: June An average month 132.000 Month 11: July 20% below average because is 105.600 season of exams Month 12: August 40% below average because the 79.200 summer holidays Year One Total: 1.630.800
  • 27. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Human Resources 1. Employee Plan Number of Job title Functions Qualifications workers 1 Owner/Marketing and Company management, business manager sales management, promotion and market development, bookkeeping, cost accounting, billing, coordinating and developing business plan 1 Sub-manager/Worker Supervision of cultural and Preferably with qualifications harvest practices; shipping in the area of management and handling; general Experience in class maintenance Good capacity for leadership Good presentation Communicator 2 Cook worker Cook and manage the Training to cook kitchen (weekly inventory) Experience Minimum of 2 years 4 Restoration Workers Ensure the attendance at Good presentation the buffet and rooms Experience in Restoration 3 Worker reception and assistance in Good presentation the rooms Good communicator Good knowledge of informatics at user's - Casual part-time labour Reception and assistance _ The working hours of full-time employees will be of 48 hours per week, 8 hours a day, a day off. The opening hours will be discussed by shifts into account the preferences of employees. With some flexibility for changes to improve the quality of life of employees.
  • 28. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski 2. Organization Chart Owner Sub-manager Restoration Cook worker Worker Part-time Worker 3. Compensation and Benefits Position Salary and benefits Owner Profits Sub-manager 2100 + 10% profits Cook Worker 1700 zl (x2 employees) Restoration worker 1500 zl (x 4employees) Worker 1500 zl (x3 employees) Part-time 12 zl/ hr • Fringe Benefits: Medical insurance; Pension plan and Social Security; Paid vacations, holidays and personal days. Free movies for rent
  • 29. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA Principles of Enterprise 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski 4. Labour and Training Goals The plan to promote and maintain good labour relations, strong morale, and high quality, high output per worker. In order to keep employees motivated, we work for goals to take an active role in the company: Each employee will be responsible for an area of activity for a month, on a rotating schedule. Might submit proposals and running them, if approved by the management, with view to reduce costs, simplify the process of customer service, increase the number of sales, increasing the value of the product to the customer, improve the quality of service, promotion campaign sales. How to benefit if the proposal add value to our product be given a prize for work: As an example, a free day in salary or bonus. If possible, and the employees will need training in the area in which they work, the company paid. For the future, perspective and an expansion of the company's current employees will have an opportunity for promotion.
  • 30. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski Legal Plan Company Founded in Poland: 1. Submission of an application for entry in the records of a business in the office responsible for your place of residence. The proposal will get at the office of the municipality. Request contains personal data, and the contact details of my business, the business and the date of its beginning. Specify the business more broadly by mentioning a number of items loosely associated with the main activities. The business must be described according to the Polish Classification of Activities (PKD). Start date, type of activity later, will take several weeks to obtain licenses, numbers, etc. Local-I will go use the premises, which is not my property I will must have a signed lease agreement for example. 2. To request a number REGON the Statistical Office of the Division within 14 days of starting a business (with a personal submission of the application number is assigned on the spot). To attach REGON request for a list / extract from the register of business records attesting to the emergence company. 3. Convincing the stamp needed for I sign for an account in the bank. Stamp should include my company name (first name and last name), address, contact numbers of companies, the numbers REGON and VAT. 4. The establishment of a bank account. To sign me up a business account, I must have documents attesting to start a business, including entry in the record business. Selecting offer banks look for the fixed costs of accounts and fees for transfers and the conditions for granting loans and foreign accounts
  • 31. COLLEGE OF COMPUTER SCIENCE AND BUSINESS ADMINISTRATION IN LOMZA 2008/2009 Marketing Graduation – 3º Year Educational: Ma.M. Citkowski 5. The 1w-Authority VAT tax (VAT-1 form available at the Office tax). Selection of taxation (progressive tax (the rate of 19%, 30%, 40%), linear tax (rate 19%), a flat rate, tax card) select the accounting records (the accounts in order to determine the taxable income taxes for the progressive and linear), accounting in a simplified form, ie, keeping the Book of Tax and Revenue Uses ") intended for small businesses, records, record keeping revenues). 6. Making the application for insurance in the Department of Social Security within 7 days of the start of economic activity. Where APhD form reporting company ZUA form when reporting themselves and their employees to be covered by insurance ZFA ZUA and prints are available in Social Security.