Managing Change With Resilience

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Managing Change With Resilience

  1. 1. Mark KellyRaleigh Consulting Group Order from amazon.com
  2. 2. A World of Constant Change! The amount,!the magnitude, ! the pace, &!the complexity! of change! all continue ! to accelerate.!
  3. 3. You have a ! need for!Direct! CONTROL Indirect!
  4. 4. Understand that ! loss of control ! is at the!heart of change.!
  5. 5. Adapting to Change means recovering froma significant disruption in expectations.
  6. 6. Resilience is the ability to absorb high levels of disruptive change while displaying minimal dysfunctional behavior.
  7. 7. Understand !the importance ! of ! resilience ! in adapting ! to change. !
  8. 8. Your Change Quota!Imagine that you have! 100 change points ! each year.! Every change, ! big or small, ! positive or negative, ! requires that you use! some of your points.!
  9. 9. Your Change Quota! Your change quota ! is like a sponge. ! Too much change ! & you become ! saturated. !
  10. 10. Your Expectations Drive You!Expectations may be!positive or negative.! Anticipating whatʼs!coming helps give you! a sense of control.!
  11. 11. Surprise Destabilizes!Being surprised! disrupts your! equilibrium &! sense of! control. !
  12. 12. Expect the Unexpected! Expect ! the unexpected ! so that you are! rarely surprised! that you are! surprised.!
  13. 13. Why You Resist Change! •  Fear of the unknown.! •  Perceived loss of power.! •  Fear of looking incompetent.! •  Donʼt see whatʼs in it for me.! •  Low risk-taking disposition.!
  14. 14. How You Show Resistance! •  Disagree with the plan.! •  Criticize the plan to others.! •  Donʼt implement.! •  Argue with others.! •  Shut down & withdraw.!
  15. 15. Be ready ! for resistance,! whether you view! change as!positive or negative. !
  16. 16. Crisis! Danger! &! Opportunity !
  17. 17. Danger Orientation! View change as a! potential threat.!Slow to acknowledge !the need to change.!Become defensive.!
  18. 18. Opportunity Orientation!Accept change as a! part of life.!Recognize disruption!as a signal to adapt.!Respond positively.!
  19. 19. Are You Type-D or Type-O?! O! Change! Opportunity! Oriented!
  20. 20. Know your!orientation!to change: ! danger! or!opportunity.!
  21. 21. Resilience! RESILIENCECharacteristics! POSITIVE! POSITIVE FOCUSED FLEXIBLE ORGANIZED A cluster! PROACTIVE of traits!
  22. 22. Resilience Trait Resilience Traits!POSITIVE: THE WORLD! See the world ! as complex ! but filled with ! opportunity.!
  23. 23. Resilience Trait Resilience Traits! POSITIVE: SELF !Have self-confidence ! to succeed!in difficult situations.!
  24. 24. Resilience Trait Resilience Traits! FOCUS ! Have a clear vision ! of what! you want to achieve.!
  25. 25. Resilience Trait Resilience Traits! FLEXIBLE: THOUGHTS ! Entertain multiple! points of view! for dealing with! ambiguous situations. !
  26. 26. Resilience Trait Resilience Traits! FLEXIBLE: SOCIAL ! Draw on! the resources! of others! during change.!
  27. 27. Resilience Trait Resilience Traits! ORGANIZED ! Develop! structured approaches ! to! managing ambiguity.!
  28. 28. Resilience Trait Resilience Traits! PROACTIVE ! Engage change ! instead of ! resisting it.!
  29. 29. Resilience!Characteristics! RESILIENCE POSITIVE! POSITIVE FOCUSEDFLEXIBLE ORGANIZED A! PROACTIVE balanced basket! is best.!
  30. 30. Become More Resilient! To Do!• Increase awareness.!• Get input from others.!• Use a coach.!• Experiment.!• Focus on 1-2 traits.!
  31. 31. Create a! Resilience !Development ! Plan.!
  32. 32. Resilient Teams!Characteristics ! • Positive ! • Focused! • Flexible! • Organized! • Proactive!
  33. 33. Team Synergy!Building & combining ! the strengths of ! team members ! so that the whole ! is greater than !the sum of the parts. !
  34. 34. Nimble Organizations!Implement changes ! better than! their competitors! with speed,! grace, dexterity,!& resourcefulness.!
  35. 35. Nimble Organizations! Characteristics !• Full of agile people !• Perform with ambiguity!• Use creative tension!• Self-organizing units!• Conscious competence!
  36. 36. Adapting to change is a core life skill.
  37. 37. EngageChange!
  38. 38. Mark Kelly Raleigh Consulting Group OOrder from amazon.com

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