Golden Gate University                         Qualitative Assessment: GGU Fall Survey Findings   10.08.12
GGU Student Survey Responses                                                                                              ...
GGU Faculty Survey Responses                                                                                              ...
GGU Adjunct Faculty Survey Responses                                                                                      ...
GGU Staff Survey Responses                                                                                                ...
Qualitative Assessment                                                                                                    ...
Student Services
Frequency of Use: GGU Student Survey Responses                                 How often do you use student services, excl...
Frequency of Use: GGU Student Survey Responses                   How often do you use the Bechtel Student Commons (1st + 2...
Frequency of Use: GGU Student Survey Responses                               How often do you use the Herbst Student Loung...
Frequency of Use: GGU Student Survey Responses                           How often do you use the Student Government Assoc...
Frequency of Use: GGU Student Survey Responses                                             How often do you use the Studen...
Anticipated Use: GGU Student Survey Responses     If GGU had an “interactive hub” what services and/or amenities would be ...
Anticipated Use: GGU Student Survey Responses               If you could have 3 GGU student services located near one anot...
Anticipated Use: GGU Student Survey Responses              If you could have 3 GGU student services located near one anoth...
University Library
GGU Student Survey Responses                                                                                           Whi...
Access: GGU Student Survey Responses                 What time(s) of day and day(s) of the week do you typically use the U...
Access: GGU Student Survey Responses               Do the University Library hours of operation currently accommodate your...
Access: GGU Student Survey Responses     If the University Library offered “extended access”, how often would you use it (...
Optimal Learning Environment: GGU Student Survey Responses       What activities do you engage in most while in the Univer...
Optimal Learning Environment: GGU Student Survey Responses              How often would you use a “totally quiet” study zo...
Optimal Learning Environment: GGU Student Survey Responses                                 How important is it for you to ...
Optimal Learning Environment: GGU Student Survey Responses              If you could make any change(s) to the University ...
Group Work: GGU Student Survey Responses            If the University Library had study spaces dedicated for small group w...
Group Work: GGU Faculty + Adjunct Faculty Survey Responses                         On average, how many times a semester d...
Group Work: GGU Faculty + Adjunct Faculty Survey Responses                            How many students do you typically h...
Group Work: GGU Faculty + Adjunct Faculty Survey Responses                                                                ...
Special Events Space
Frequency: GGU Faculty + Adjunct Faculty Survey Responses                                                        How often...
Magnitude: GGU Faculty + Adjunct Faculty Survey Responses                                                             What...
Magnitude: GGU Faculty + Adjunct Faculty Survey Responses          How often do you have a need for event space that will ...
Magnitude: GGU Faculty + Adjunct Faculty Survey Responses                       If you have a need for event space that ho...
Attributes: GGU Faculty + Adjunct Faculty Survey Responses                           What attributes are most important in...
Classrooms
Attributes: GGU Faculty + Adjunct Faculty Survey Responses            What attributes are most important to you in a class...
Spatial Configurations: GGU Faculty + Adjunct Faculty Survey Responses                    What general classroom spatial co...
Spatial Configurations: GGU Faculty + Adjunct Faculty Survey Responses                   What general classroom spatial con...
Spatial Configurations: GGU Faculty + Adjunct Faculty Survey Responses                   What general classroom spatial con...
Offices
Privacy: GGU Faculty + Adjunct Faculty Survey Responses                   What percentage of your day do you meet with (e....
Privacy: GGU Staff Survey Responses                   What percentage of your day do you meet with (e.g., advise, counsel,...
Privacy: GGU Faculty Survey Responses                                                  To what extent is “privacy” importa...
Privacy: GGU Staff Survey Responses                                                  To what extent is “privacy” important...
Privacy: GGU Faculty Survey Responses               Indicate the reasons why “privacy” is central to your job function (se...
Privacy: GGU Staff Survey Responses               Indicate the reasons why “privacy” is central to your job function (sele...
Privacy: GGU Student Survey Responses                  How often do you meet one-on-one, in person, with a student service...
Privacy: GGU Student Survey Responses                          How often do you meet one-on-one, in person, with a faculty...
Privacy: GGU Faculty Survey Responses                    Would the option to have a shared office (i.e., with another facul...
Use Patterns: GGU Faculty + Adjunct Faculty Survey Responses         When you meet with colleagues/students in a one-on-on...
Use Patterns: GGU Staff Survey Responses         When you meet with colleagues/students in a one-on-one or small group mee...
Work Anywhere: GGU Staff Survey Responses                                                                        How often...
Work Anywhere: GGU Faculty + Adjunct Faculty Survey Responses                            When you do come to GGU, how many...
Work Anywhere: GGU Staff Survey Responses                            When you do come to GGU, how many hours do you stay o...
Work Anywhere: GGU Faculty Survey Responses                            When you are on campus, how much time do you spend ...
Work Anywhere: GGU Staff Survey Responses              When you are on campus, how much time do you spend in your assigned...
Attributes: GGU Faculty Survey Responses                                   What aspects of your office do you value most? (...
Attributes: GGU Staff Survey Responses          What aspects of a workspace (e.g., office, cubicle) do you value most? (che...
Work Anywhere: GGU Faculty Survey Responses                    Do you prefer to work remotely (e.g., from home, elsewhere)...
Work Anywhere: GGU Faculty Survey Responses                                                                            Do ...
Work Anywhere: GGU Faculty Survey Responses                                                          Please explain your r...
Community + Collaboration: GGU Faculty Survey Responses                                                Would the addition ...
Community + Collaboration: GGU Faculty Survey Responses                                                           For what...
Community + Collaboration: GGU Faculty Survey Responses                                                             Which ...
Community + Collaboration: GGU Faculty Survey Responses                                                          Please ex...
Maximizing Adjuncts’ Productivity: GGU Adjunct Faculty Survey Responses                What elements are most important fo...
Maximizing Adjuncts’ Productivity: GGU Adjunct Faculty Survey Responses                      Do the current work stations ...
Key Insights +Potential Applications
10/8/12 GGU Steering Committee: Survey 2
10/8/12 GGU Steering Committee: Survey 2
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10/8/12 GGU Steering Committee: Survey 2

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  • 10/8/12 GGU Steering Committee: Survey 2

    1. 1. Golden Gate University Qualitative Assessment: GGU Fall Survey Findings 10.08.12
    2. 2. GGU Student Survey Responses Demographics OverviewSchool/Department Affiliation International/Domestic In Person/Online Program School of Business 5% Online Other 2% 1% International Student Combination of online and in person program Undergraduate Programs 5% 4% 3% School of Taxation 1% School of Law Domestic Student In Person 90% 95% 94% Full-time/Part-time Undergraduate/Graduate Undergraduate Part-time 6% 21% Full-time GGU Fall Survey 79% Graduate N = 170 94% (9/17/12-9/28/12) proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 2
    3. 3. GGU Faculty Survey Responses Demographics Overview School/Department Affiliation Undergraduate Programs 8% Ageno School of Business PLUS 25% 8% Bruce Braden School of Taxation 4% School of Accounting 4% School of Law 51% GGU Fall Survey N = 49 (9/17/12-9/28/12) proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 3
    4. 4. GGU Adjunct Faculty Survey Responses Demographics Overview School/Department Affiliation Length of Affiliation Primary Mode of Instruction Less than a year Online Undergraduate Programs 11% 15 years or more 14% 11% 19% Combination of online and on campus classes 27% PLUS 14% Ageno School of Business 41% 10 – 14 years 1 – 4 years 14% 32% Bruce Braden School of Taxation 5% School of Law 27% 5 – 9 years On campus 24% 59% School of Accounting 3% GGU Fall Survey N = 37 (9/17/12-9/28/12) proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 4
    5. 5. GGU Staff Survey Responses Demographics Overview Primary Affiliation School/Department Affiliation Ageno School of Business Part-Time Staff 7% 5% School of Law 16% Enterprise Technology Services 7% Golden Gate University Library 6% Full-Time Staff 95% Other 64% *Response rates from other departments had an equal distribution of 0.5%-6.6% GGU Fall Survey N = 137 (9/17/12-9/28/12) proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 5
    6. 6. Qualitative Assessment Primary Themes • Frequency of Use Student Services • Anticipated Use • Access University Library • Optimal Learning Environment • Small Group Work • Frequency Special Events Space • Magnitude • Attributes • Attributes Classrooms • Spatial Configurations • Privacy • Community + Collaboration Offices • Work Anywhere • Maximizing Adjuncts’ Productivity • Attributes proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 6
    7. 7. Student Services
    8. 8. Frequency of Use: GGU Student Survey Responses How often do you use student services, excluding tutoring services? Daily 4% 1% At least once a week 21% 2% About once per month 32% 2% Only at the beginning and/or end of the semester 25% 5% Never 8% 1% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 8
    9. 9. Frequency of Use: GGU Student Survey Responses How often do you use the Bechtel Student Commons (1st + 2nd floor of 40 Jessie)? Daily 21% 2% At least once a week 25% 3% About once per month 16% 2% Never 28% 3% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 9
    10. 10. Frequency of Use: GGU Student Survey Responses How often do you use the Herbst Student Lounge (on the 6th floor)? Daily 12% 1% At least once a week 24% 2% About once per month 18% 2% Never 37% 5% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 10
    11. 11. Frequency of Use: GGU Student Survey Responses How often do you use the Student Government Association Lounge? Daily 4% 1% At least once a week 0% 6% About once per month 15% 1% Never 65% 8% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 11
    12. 12. Frequency of Use: GGU Student Survey Responses How often do you use the Student Bar Association Lounge? Daily 0% 12% At least once a week 20% 1% About once per month 0% 22% Never 35% 9% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 12
    13. 13. Anticipated Use: GGU Student Survey Responses If GGU had an “interactive hub” what services and/or amenities would be useful for you if they were located in this space? (select all that apply) Academic Advising 25% 4% Book Store 33% 4% Career Services 21% 4% Disability Services 3% 1% Enrollment & Registration 17% 3% Student Accounts 16% 2% Financial Aid 22% 3% Healthy Food Options 60% 6% Affordable Food Options 63% 6% Individual Study Spaces (informal with ambient noise) 39% 4% Small Group Study Spaces (informal with ambient noise) 50% 5% International Student Services 5%1% Academic Support / Tutoring 20% 2% Lockers 33% 3% Fitness Center 68% 6% Relaxation + Meditation Space 45% 5% Student Lounges (e.g. SBA/Law SGA) 48% 4% Wellness Resources (formerly Counseling Services) 19% 2% Other (please describe) 7% 2% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 13
    14. 14. Anticipated Use: GGU Student Survey Responses If you could have 3 GGU student services located near one another (i.e., in the same location), what would they be? Academic Advising 21% 1% Book Store 5%1% Career Services 12% 1% Disability Services 1% 0% Enrollment & Registration 0% 14% Student Accounts 0% 5% Financial Aid 14% 1% Healthy Food Options 29% 3% Affordable Food Options 24% 4% Extended Cafe Hours 17% 2% Individual Study Spaces (informal with ambient noise) 14% 2% Small Group Study Spaces (informal with ambient noise) 16% 3% International Student Services 2% 0% Academic Support / Tutoring 10% 1% Lockers 14% 1% Fitness Center 35% 4% Relaxation + Meditation Space 16% 2% Student Lounges (e.g. SBA/Law SGA) 14% 2% Wellness Resources (formerly Counseling Services) 5%1% Other (please describe) 5%1% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 14
    15. 15. Anticipated Use: GGU Student Survey Responses If you could have 3 GGU student services located near one another (i.e., in the same location), what would they be? Major Themes Fitness Center “Definitely need a fitness center with showers/yoga studio - Id be willing to pay $25/mth for it” Healthy Food Options ”We dont need a fitness center. Thats what gym memberships are for. We definitely need more healthy food options. The vending machines provide plenty of unhealthy food options.” Affordable Food Options ”Cafeteria or Food Court on campus” GGU Fall Survey (9/17/12-9/28/12) N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 15
    16. 16. University Library
    17. 17. GGU Student Survey Responses Which library do you use most? Law Library 89% University Library 11% 0% 18% 36% 54% 72% 90% The following responses are from students who reported that they mostly use the University Library GGU Fall Survey (9/17/12-9/28/12) N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 17
    18. 18. Access: GGU Student Survey Responses What time(s) of day and day(s) of the week do you typically use the University Library? Response 10am-12pm 12-4pm 4-7pm 7-10pm N/A Count Monday 0 6 3 2 2 13 Tuesday 0 8 2 2 2 14 Wednesday 0 6 3 2 2 13 Thursday 0 5 2 2 2 11 Friday 0 5 1 3 4 13 Saturday 0 2 2 1 3 8 Sunday 0 2 1 1 3 7 GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 18
    19. 19. Access: GGU Student Survey Responses Do the University Library hours of operation currently accommodate your needs? Yes the Library is open during the hours that work best for me 68% No I wish the Library was open later in the evening 21% No I would like the Library to be open earlier 0%No I would like the Library to be open more hours on the weekend 11% 0% 15% 30% 45% 60% 75% Quoted Responses: “Friday 5-10pm” “12 midnight” “10 am - 10 pm” GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidential Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 19
    20. 20. Access: GGU Student Survey Responses If the University Library offered “extended access”, how often would you use it (i.e., before or after the current opening and closing hours)? Almost every day 16% About once or twice a week 21% About once or twice a month 5% A few times throughout the semester 32% Only during finals 26% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 20
    21. 21. Optimal Learning Environment: GGU Student Survey Responses What activities do you engage in most while in the UniversityLibrary? (select all that apply) Individual studying 84% Small group studying/projects 21% Learning Support Services (Math and English tutoring) 0% Relaxing 21% Librarian assistance (e.g. help with research references) 16% Computer work using computer provided by Library 21% Other (please describe) 21% 0% 18% 36% 54% 72% 90% Quoted Responses: “Online research” “Work using my own computer laptop, extra power outlets would be nice” GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 21
    22. 22. Optimal Learning Environment: GGU Student Survey Responses How often would you use a “totally quiet” study zone in the University Library? Almost every day 37% About once or twice a week 21% About once or twice a month 11% A few times throughout the semester 11% Only during finals 21% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 22
    23. 23. Optimal Learning Environment: GGU Student Survey Responses How important is it for you to be able to eat in the University Library? Very important 26% Somewhat important 26% Not important 32% I don’t think eating should be allowed 16% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 23
    24. 24. Optimal Learning Environment: GGU Student Survey Responses If you could make any change(s) to the University Library, what would they be? “Have librarian chat access on weekends even if only for 3 hours” “Digitize all materials in the library” “Areas designated for study groups so that those wishing to study alone are not distracted.” “Sound proof the entire library. Smart- card entry into library. More space for study and group study - more tables. More space/carrels (sound proof) for video viewing” “add couches” “Installing a bathroom.” GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 24
    25. 25. Group Work: GGU Student Survey Responses If the University Library had study spaces dedicated for small group work, what would be important to you? (select all that apply) White Board 21% Large Table 42% Comfortable seating 47% Projector 26% Ability to eat (i.e. to bring your own food) 37% Other (please describe) 47% 0% 15% 30% 45% 60% 75% Quoted Responses: “more outlets for laptops EVERYWHERE” “windows with fresh air” “Internet access” GGU Fall Survey (9/17/12-9/28/12) N = 19 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 25
    26. 26. Group Work: GGU Faculty + Adjunct Faculty Survey Responses On average, how many times a semester do you assign group projects? Never 12% 9% 1% 5% 1-2 times a semester 0% 11% 14% 2% 3-5 times a semester 10% 11% 5% 2% 6-8 times a semester 0% 4% 2% 8-10 times a semester 0%4% 1% 1% 10+ times a semester 0%4% 1% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 81 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 26
    27. 27. Group Work: GGU Faculty + Adjunct Faculty Survey Responses How many students do you typically have working together in a group? 2-3 20% 6% 7% 1% 4-6 10% 21% 2%1% 7+ 0% N/A 14% 11% 1% 5% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 81 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 27
    28. 28. Group Work: GGU Faculty + Adjunct Faculty Survey Responses How long do group projects typically last? 1 week 0% 12% 4% 2-4 weeks 7% 10% 6% 1% More than 1 month 0% 1% 12% 1% N/A 14% 11% 1% 5% Other (please describe) 0% 9% 4% 4% 0% 15% 30% 45% 60% 75% Quoted Responses: “Group projects are always conducted in class and last about 20 - 40 minutes each.” GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 81 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 28
    29. 29. Special Events Space
    30. 30. Frequency: GGU Faculty + Adjunct Faculty Survey Responses How often do you have a need for special event space? On a weekly basis 0% 6% 6% 11% On a monthly basis 0% 7% 5% 4% Three or four times a semester 0% 7% 2%1% 14% Once or twice a semester 0% 14% 7% 1% 13% 0% 15% 30% 45% 60% 75% 45% of total respondents GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate Operations N = 84 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 30
    31. 31. Magnitude: GGU Faculty + Adjunct Faculty Survey Responses What is the typical number of people at your events? Fewer than 10 people 0% 2% 2% 8% 10 - 15 people 0% 5% 2% 13% 15 - 25 people 0% 7% 6% 1% 8% 25 - 50 people 0% 11% 1% 11% 50 - 75 people 0% 7% 7% 1% 1% 75 - 100 people 0% 1% 100 or more people 0% 1% 1% 1% 0% 15% 30% 45% 60% 75% 45% of total respondents GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate Operations N = 84 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 31
    32. 32. Magnitude: GGU Faculty + Adjunct Faculty Survey Responses How often do you have a need for event space that will hold 50 people or more? On a weekly basis 0% 5% 1% On a monthly basis 0%4% 1% Three or four times a semester 0%4% 2% 4% 1% Once or twice a semester 0% 17% 6% 18% N/A 0% 11% 6% 1% 18% 0% 15% 30% 45% 60% 75% 45% of total respondents GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate Operations N = 84 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 32
    33. 33. Magnitude: GGU Faculty + Adjunct Faculty Survey Responses If you have a need for event space that holds 100 people or more, please explain what events you hold and the frequency of such events Academic Conference Information Sessions Annual Fulbright Symposium Orientation Annual meeting for professional association International Education Week Benefits Enrollment Conference Career Fair Open House Coffee Time Outside groups Commencement Ceremony Panel discussions Community Events (i.e. cultural fair, Receptions Oktoberfest) School of Law Awards Ceremony Environmental Law Symposium Swearing In Ceremony for bar passers Faculty/Staff Assembly Weekly lecture series Graduation Fair Guest speakers 45% of total respondents GGU Fall Survey (9/17/12-9/28/12) N = 84 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 33
    34. 34. Attributes: GGU Faculty + Adjunct Faculty Survey Responses What attributes are most important in an event space? (select all that apply) Aesthetically pleasing design 0% 26% 14% 33%Visual representation of our department /school in the environment 0% 13% 7% 14% Access to a kitchen/food preparation area 0% 13% 6% 1% 23% Reconfigurable furniture 0% 26% 13% 1% 32% Proximity to (please describe) 0% 6% 5% 5% 0% 15% 30% 45% 60% 75% Quoted Responses: “my department and computer access” “restrooms!” “reception area” 45% of total respondents GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate Operations N = 84 proprietary and confidential Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 34
    35. 35. Classrooms
    36. 36. Attributes: GGU Faculty + Adjunct Faculty Survey Responses What attributes are most important to you in a classroom? (select all that apply) Storage closet 0% 1% 1% Moveable wall 0% Moveable furniture 14% 10% 6% 2% Outlets 10% 10% 2%2% White board 30% 27% 6% 6% Projector & screen 33% 31% 10% 4% Computers 26% 28% 9% 4% TV 0% 1% 1% 1% DVD player 10% 12% 2% 1% PA System 5% 1%1% 1% Network connection/WiFi 14% 20% 7% 4% Shutters or blinds 0% 5% 1% Variable lighting control 19% 15% 2% 5% Ability to hear and be heard (good acoustics) 35% 28% 9% 5% Other (please describe) 12% 5% 7% 2% 0% 16% 32% 48% 64% 80% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 81 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 36
    37. 37. Spatial Configurations: GGU Faculty + Adjunct Faculty Survey Responses What general classroom spatial configuration is most supportive of your pedagogical approach when teaching a small sized class (under 20 students)? Rows of desks and chairs 0% 5% 9% 2% U-shaped conference table 23% 19% 7% 2% A few (moveable) small tables and chairs 7% 7% 4% 2% Individual desks / work stations 0%2% 1% Lounge chairs and couches 0% 1% 1% N/A 0% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 81 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 37
    38. 38. Spatial Configurations: GGU Faculty + Adjunct Faculty Survey Responses What general classroom spatial configuration is most supportive of your pedagogical approach when teaching a medium sized class (20 - 40 students)? Rows of desks and chairs 22% 16% 2%2% U-shaped conference table 1% 12% 2%2% A few (moveable) small tables and chairs 0% 10% 6% 1% Individual desks / work stations 0% 1% 1% Lounge chairs and couches 0% N/A 0% 5% 1% 6% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 81 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 38
    39. 39. Spatial Configurations: GGU Faculty + Adjunct Faculty Survey Responses What general classroom spatial configuration is most supportive of your pedagogical approach when teaching a large sized class (40 or more students)? Rows of desks and chairs 21% 19% 5% 6% U-shaped conference table 0% 6% A few (moveable) small tables and chairs 0% 4% 1% Individual desks / work stations 0% 2% Lounge chairs and couches 0% N/A 15% 9% 6% 1% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 81 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 39
    40. 40. Offices
    41. 41. Privacy: GGU Faculty + Adjunct Faculty Survey Responses What percentage of your day do you meet with (e.g., advise, counsel, assist) students and/or colleagues in a one-on-one setting? 100% 0% 75% or more 0% 2% 2% 1% 50 - 75% 0% 12% 1% 1% 25 - 50% 10% 7% 4% 1% 25% or less 17% 27% 7% 6% 0% 0% 1% 0% 15% 30% 45% 60% 75% Includes all Faculty and Adjunct Faculty that teach in-person courses GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 84 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 41
    42. 42. Privacy: GGU Staff Survey Responses What percentage of your day do you meet with (e.g., advise, counsel, assist) students and/or colleagues in a one-on-one setting? 100%1% 75% or more 8% 50 - 75% 18% 25 - 50% 35% 25% or less 37% 0% 2% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 137 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 42
    43. 43. Privacy: GGU Faculty Survey Responses To what extent is “privacy” important to your job function? Very important 41% 16% 2% 6% Important 4% 6% 4% 2% Somewhat important 0%4% 8% 2% Not important 0% 2% 2% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 43
    44. 44. Privacy: GGU Staff Survey Responses To what extent is “privacy” important to your job function? Very important 52% Important 26% Somewhat important 20% Not important 3% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 137 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 44
    45. 45. Privacy: GGU Faculty Survey Responses Indicate the reasons why “privacy” is central to your job function (select all that apply) Confidential student meetings 49% 19% 6% 9% Confidential colleague meetings 40% 17% 6% 9% Confidential phone calls (related to GGU business) 30% 19% 2% 9% Confidential materials 36% 15% 2% 6% Improves my ability to concentrate on my work 36% 23% 6% 9% Other (please describe) 0% 2% 2% 2% 0% 17% 34% 51% 68% 85% 96% of total respondents GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 47 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 45
    46. 46. Privacy: GGU Staff Survey Responses Indicate the reasons why “privacy” is central to your job function (select all that apply) Confidential student meetings 48% Confidential colleague meetings 65% Confidential phone calls (related to GGU business) 64% Confidential materials 64% Improves my ability to concentrate on my work 67% Other (please describe) 7% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 126 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 46
    47. 47. Privacy: GGU Student Survey Responses How often do you meet one-on-one, in person, with a student services staff member (excluding tutoring services)? Never 19% 3% 1-3 times a semester 46% 5% 1-3 times a month 18% 1% Once a week 5%1% A few times a week 1% Daily 1% 0% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 47
    48. 48. Privacy: GGU Student Survey Responses How often do you meet one-on-one, in person, with a faculty member? Never 12% 2% 1-3 times a semester 25% 3% 0% 1-3 times a month 27% Once a week 15% 3% A few times a week 9% 2% Daily 2% 0% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Accounting/PLUS/Undergraduate N = 170 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 48
    49. 49. Privacy: GGU Faculty Survey Responses Would the option to have a shared office (i.e., with another faculty member) be of interest to you? Yes I would be interested in sharing an office with one of my colleagues 0% 6%No I would not be interested in sharing an office with one of my colleagues 51% 27% 8% 8% 0% 19% 38% 57% 76% 95% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 49 proprietary and confidential Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 49
    50. 50. Use Patterns: GGU Faculty + Adjunct Faculty Survey Responses When you meet with colleagues/students in a one-on-one or small group meeting, what is your preferred location? Dedicated space for Adjunct Faculty 4% 8% 1% 1% Classroom 0% My office 26% 12% 5% 2% Conference room 0%4% 5% 2% Bechtel Student Commons (40 Jessie Café) 1% 4% 1% 1% Common areas (e.g. elevator lobbies) 0% 1% Outside 1% 5% 1%2% Other (please describe) 0%4% 2% 0% 15% 30% 45% 60% 75% Quoted Responses: “Library or 6th floor cafeteria.” “Try to find an empty classroom” Includes all Faculty and Adjunct Faculty that teach in-person courses GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 84 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 50
    51. 51. Use Patterns: GGU Staff Survey Responses When you meet with colleagues/students in a one-on-one or small group meeting, what is your preferred location? My office 40% My cubicle 7% Conference room 30% Bechtel Student Commons (40 Jessie Café) 0% Common areas (e.g. elevator lobbies) 3% Outside1% Other (please describe) 19% 0% 15% 30% 45% 60% 75% Quoted Responses: “Small Appointment Rooms” “40 Jessie cafe” GGU Fall Survey (9/17/12-9/28/12) N = 137 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 51
    52. 52. Work Anywhere: GGU Staff Survey Responses How often do you come to the GGU campus? Daily 93% About twice a week 4% About once a week 2% About twice a month1% About once a month1% A couple times each semester 0% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 137 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 52
    53. 53. Work Anywhere: GGU Faculty + Adjunct Faculty Survey Responses When you do come to GGU, how many hours do you stay on campus? All day (e.g. 8 + hours) 15% 6% 6% 1% 6 – 8 hours 13% 10% 5% 2% 4 – 6 hours 0%6% 12% 2% 2 – 4 hours 0%7% 10% 2% Less than 2 hours 0% 1% 1% 0% 0% 15% 30% 45% 60% 75% Includes all Faculty and Adjunct Faculty that teach in-person courses GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 84 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 53
    54. 54. Work Anywhere: GGU Staff Survey Responses When you do come to GGU, how many hours do you stay on campus? All day (e.g. 8 + hours) 71% 6 – 8 hours 26% 4 – 6 hours 4% 2 – 4 hours 0% Less than 2 hours 0% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 137 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 54
    55. 55. Work Anywhere: GGU Faculty Survey Responses When you are on campus, how much time do you spend in your office? All day (e.g. 8 + hours) 0% 10% 4% 6 – 8 hours 12% 10% 4% 4% 4 – 6 hours 24% 10% 4% 4% 2 – 4 hours 0% 2% Less than 2 hours 0% 2% I do not have an office 0% 2% 6% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 55
    56. 56. Work Anywhere: GGU Staff Survey Responses When you are on campus, how much time do you spend in your assigned work space (e.g., office, cubicle)? All day (e.g. 8 + hours) 26% 6 – 8 hours 52% 4 – 6 hours 18% 2 – 4 hours 2% Less than 2 hours 0% I do not have a dedicated work space 2% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) N = 137 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 56
    57. 57. Attributes: GGU Faculty Survey Responses What aspects of your office do you value most? (check all that apply) Dedicated personal phone line 0% 29% 18% 4% Ability to close the door 39% 22% 8% 8% Opportunity to add my personal décor (e.g. photos art style) 29% 16% 2% 6% Ability to play music of my choice while working 0% 8% 8% 4% Opportunity to meet with colleagues 33% 22% 4% 4% Opportunity to meet with students 49% 24% 8% 8% Other (please describe) 24% 14% 2%2% 0% 18% 36% 54% 72% 90% Quoted Responses: “Storage for files and personal library” “Windows/natural light. Ability to drown out noise from others offices.” “sufficient bookshelf space and window” GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 57
    58. 58. Attributes: GGU Staff Survey Responses What aspects of a workspace (e.g., office, cubicle) do you value most? (check all that apply) Dedicated personal phone line 61% Ability to close the door 75%Opportunity to add my personal décor (e.g. photos art style) 49% Ability to play music of my choice while working 47% Opportunity to meet with colleagues 62% Opportunity to meet with students 45% Other (please describe) 29% 0% 15% 30% 45% 60% 75% Quoted Responses: “Quiet; no distractions” “Confidentiality; minimal noise” “Window”; “Natural light” GGU Fall Survey (9/17/12-9/28/12) N = 137 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 58
    59. 59. Work Anywhere: GGU Faculty Survey Responses Do you prefer to work remotely (e.g., from home, elsewhere) or on campus? I prefer to work remotely 10% 22% 2%2% I prefer to work on campus 41% 10% 6% 6% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 59
    60. 60. Work Anywhere: GGU Faculty Survey Responses Do you feel you need an office on campus? Yes I feel I need an office on campus 49% 29% 8% 8% No I do not feel I need an office on campus 0% 2% 2% I am not sure if I need an office on campus 0% 2% 0% 19% 38% 57% 76% 95% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 60
    61. 61. Work Anywhere: GGU Faculty Survey Responses Please explain your response to the previous question Major Themes Productivity “I do all my work in my office. Sharing with another person would be extremely distracting. It would also preclude confidential conversations with colleagues and students.” “For years I worked remotely, but have found that having a private office gives me the space and time to dedicate myself to my work.” Privacy ”I need private work space, confidential meeting space and a secure place to store confidential documents.” “The need for student privacy and confidential conversations with faculty and students. Having the option to work from home and in the office is a major plus for efficiency and comfort” Storage ”My campus office is where most of books are stored. The office provides me with very good working conditions because the tools I need like photocopier, duplicating machines etc are easily within my reach. More over, I have a very quiet atmosphere to work.” GGU Fall Survey (9/17/12-9/28/12) N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 61
    62. 62. Community + Collaboration: GGU Faculty Survey Responses Would the addition of a Faculty Lounge be of value to you? Yes 31% 18% 4% 8% No 0% 14% 6% 4% Not sure 0% 6% 8% 0% 19% 38% 57% 76% 95% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 62
    63. 63. Community + Collaboration: GGU Faculty Survey Responses For what purposes would you use a Faculty Lounge? Major Themes Relaxation, Community, and Breaks “Relax, share ideas in a relaxed atmosphere, a place to get coffee that does not detract from the business-like atmosphere that should exist in front of the deans office!” “To meet informally with my colleagues, to eat meals someplace other than at my desk, to take visitors (guest lecturers)” “Share pedagogical techniques. Develop a greater sense of community and collective purpose.” “It would be helpful as a means of getting together informally with colleagues in other disciplines to discuss teaching practices and course content items or to exchange information and knowledge. I also think that the institution of a regular faculty tea (daily or weekly for an hour at a time) would allow for greater interdisciplinary cross-pollination among faculty and provide opportunities for students to interact more informally with faculty.” “To have lunch or coffee away from my desk and to be able to interact informally with other faculty members. This would help foster collegiality.” “Might meet with people there. It would be nice to mingle with faculty from the different schools as we are segregated by suite or floor now. Some of my colleagues offices are so crowded with stuff I cant meet with them in their space so this would be an alternative to my office-- especially if coffee is available!” GGU Fall Survey (9/17/12-9/28/12) N = 49 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 63
    64. 64. Community + Collaboration: GGU Faculty Survey Responses Which approach to a Faculty Lounge would you prefer? A GGU Faculty Lounge - for all faculty 20% 29% 6% 9% Multiple Faculty Lounges - according to school 0% 31% 11% 3% 0% 19% 38% 57% 76% 95% 71% of total respondents GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 35 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 64
    65. 65. Community + Collaboration: GGU Faculty Survey Responses Please explain your response to the previous question GGU Faculty Lounge - for all faculty “GGU Lounge for all faculty promotes the concept of teamwork, collaboration and exchange of best practice ideas” “The more diversity and intermingling the better!” “I would love to get to know faculty from the other schools, particularly the business program. We could take an interdisciplinary approach to learning.” Multiple Faculty Lounges - according to school “I see the highest benefit of a lounge as promoting collegiality and productivity among colleagues with whom one works. While it would also be nice to have a mixed lounge to meet faculty from other schools, that would serve as more of a social function, which is not as critical in my opinion--nice, but not as effective as having a place to discuss ongoing efforts and issues with work colleagues.” “Its important for colleagues from the same school to get to know each other and feel free to discuss issues about their school. It wont be the same if other schools are there as well.” GGU Fall Survey (9/17/12-9/28/12) N = 35 proprietary and confidentialGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 65
    66. 66. Maximizing Adjuncts’ Productivity: GGU Adjunct Faculty Survey Responses What elements are most important for you to have access to when you come to campus? (check all that apply) Private space for one-on-one meetings 23% 26% 11% 6% Private space for phone calls 14% 6% 3% 9% Dedicated location to plug in my laptop/do work 0% 23% 17% 9% Space to meet with students and/or colleagues in small groups 11% 23% 11% 9% Health + wellness center 0% 3% 3% Workroom items (copier stapler shredder other office supplies) 14% 26% 6% 6% Faculty/Staff lounge 17% 17% 6% 9% Healthy food options 9% 14% 9% 3% Affordable food options 0% 9% 6% 6%Extended hours at the Bechtel Student Commons (40 Jessie Café) 0% 9% 9% 3% Personal storage space (e.g. locker) 11% 20% 6% 3% Relaxation + meditation space 0% 3% 3% 3% Other (please describe) 0% 9% 11% 3% 0% 20% 40% 60% 80% 100% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 35 proprietary and confidential Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 66
    67. 67. Maximizing Adjuncts’ Productivity: GGU Adjunct Faculty Survey Responses Do the current work stations provided for adjunct professors meet your needs? (note: not all departments currently provide space for adjunct professors) Yes 0% 6% 11% 9% No 0% 11% 11% 6%N/A (my dept. does not currently have dedicated space for adj. professors) 0% 11% 23% 11% 0% 15% 30% 45% 60% 75% GGU Fall Survey (9/17/12-9/28/12) Key: Law Business/Tax/Acct. PLUS Undergraduate N = 35 proprietary and confidential Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming MKTHINK 67
    68. 68. Key Insights +Potential Applications
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