Natcon Presentation


Published on

Published in: Business, Technology
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Natcon Presentation

  1. 1. Enhancing Leadership Skills Through Emotional Intelligence Assessment <ul><ul><li>Copyright © 2005 Multi-Health Systems Inc. All rights reserved. </li></ul></ul>Peter Papadogiannis, Ph.D.
  2. 2. Assessment of Leadership Effectiveness <ul><ul><li>Researchers have rigorously attempted to uncover the factors that lead to effective leadership </li></ul></ul><ul><ul><li>The majority of research has been dominated by a cognitive orientation – i.e., problem solving, analytical thinking, tactics </li></ul></ul><ul><ul><li>Individuals with high IQs will generally perform well in a leadership roles – but some will struggle and other will fail </li></ul></ul><ul><ul><li>It appears that cognitive intelligence is not the only predictor of effective leadership. </li></ul></ul>
  3. 3. &quot;…individuals with identical IQ's may differ very markedly in regard to their effective ability to cope with their environment…It is not possible to account for more than 50% to 70% of the intertest correlational variance after all recognizable intellectual factors are eliminated. This leaves any where from 30% to 50% of the total factorial variance unaccounted for. It is suggested that this residual variance is largely contributed by such factors as drive, energy, impulsiveness , etc.&quot; - Wechsler What is Emotionally Intelligent Behaviour? Non-Ability Factors’ Role:
  4. 4. Is There Multiple Intelligence? <ul><li>Social Intelligence </li></ul><ul><ul><li>the know-how in v olved in comprehending social situations and managing oneself successfully </li></ul></ul><ul><li>Emotional Intelligence </li></ul><ul><ul><li>ability to perceive, express, understand, and regulate emotions </li></ul></ul>
  5. 5. <ul><li>Emotional intelligence involves the “abilities to perceive, appraise, and express emotion; to access and/or generate feelings when they facilitate thought; to understand emotion and emotional knowledge; and to regulate emotions to promote emotional and intellectual growth” </li></ul><ul><li>- Mayer & Salovey (1997) </li></ul>What Is Emotional Intelligence?
  6. 6. How Do Emotions Effect Leadership? <ul><li>Emotions can influence judgments & decisions </li></ul><ul><li>Emotions can help generate enthusiasm & optimism in an organization </li></ul><ul><li>Regulating emotions effectively contributes to the ability to solve problems with minimal stress </li></ul><ul><li>Emotionally intelligent leaders are more flexible, consider alternative scenarios, and avoid rigidity in their decision making. </li></ul>
  7. 7. “ No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader” - Jack Welch Wall Street Journal, January 23, 2004.
  8. 8. <ul><li>Goleman Model </li></ul><ul><li>ECI - Self Report Measure </li></ul><ul><li>360 measure </li></ul><ul><li>Mayer-Salovey Model </li></ul><ul><li>MSCEIT </li></ul><ul><li>Performance or ability measure </li></ul><ul><li>Bar-On Model </li></ul><ul><li>EQ-i </li></ul><ul><li>Self-report measure </li></ul>Models of Emotional Intelligence
  9. 9. Why Was the BarOn EQ-i Developed? <ul><li>To help answer a basic question: </li></ul>Why do some people with high IQ fail in Leadership, while others with moderate IQ succeed?
  10. 10. Steps in the Development of BarOn EQ-i  <ul><li>Identified key determinants of success </li></ul><ul><li>Operationally defined the factors </li></ul><ul><li>Constructed the EQ-i  </li></ul><ul><li>Examined the factor structure, reliability, & validity </li></ul><ul><li>Validated the EQ-i  across cultures </li></ul><ul><li>Extensively normed (>40,000) </li></ul>
  11. 11. How Does the EQ-i Work? <ul><li>133 brief items answered on a 5-point scale from “Not True of Me” to “True of Me” </li></ul><ul><li>30 minutes to complete </li></ul><ul><li>Standard scores based on “100” as the average, Standard Deviation of 15 </li></ul><ul><li>Emotional intelligence increases over time </li></ul><ul><li>Includes the following scales: </li></ul><ul><ul><li>Total EQ </li></ul></ul><ul><ul><li>5 EQ Composite Scales </li></ul></ul><ul><ul><li>15 EQ Content Scales </li></ul></ul>
  12. 12. BarOn/EQ-i  Factors <ul><li>Intra-Personal </li></ul><ul><ul><li>Emotional Self-Awareness </li></ul></ul><ul><ul><li>Assertiveness </li></ul></ul><ul><ul><li>Self-Regard </li></ul></ul><ul><ul><li>Self-Actualization </li></ul></ul><ul><ul><li>Independence </li></ul></ul><ul><li>Inter-Personal </li></ul><ul><ul><li>Interpersonal Relationship </li></ul></ul><ul><ul><li>Empathy </li></ul></ul><ul><ul><li>Social Responsibility </li></ul></ul><ul><li>Adaptability </li></ul><ul><ul><li>Problem Solving </li></ul></ul><ul><ul><li>Flexibility </li></ul></ul><ul><ul><li>Reality Testing </li></ul></ul><ul><li>Stress Management </li></ul><ul><ul><li>Stress Tolerance </li></ul></ul><ul><ul><li>Impulse Control </li></ul></ul><ul><li>General Mood </li></ul><ul><ul><li>Optimism </li></ul></ul><ul><ul><li>Happiness </li></ul></ul>
  13. 14. EQ-i Leadership Report <ul><li>Center for Creative Leadership </li></ul><ul><li>Evaluated 236 senior managers and leaders </li></ul><ul><li>Benchmarks ® </li></ul><ul><ul><li>360-degree ratings from superiors, peers, and direct reports </li></ul></ul><ul><li>BarOn EQ-i ® </li></ul>
  14. 15. The EQ-i Accounts for up to 28% of leadership performance
  15. 16. The EQ-i influences 7 Factors of Leadership: Leadership Orientations Behavioural Pillars People Oriented Process Oriented Organization Oriented Participative Leadership Centered and Grounded Leadership Action Taking Tough Mindedness
  16. 17. People Oriented Leadership <ul><li>The ability to handle interactions with people </li></ul><ul><li>Able to resolve personal conflict effectively </li></ul><ul><li>Ability to maximize others’ performance </li></ul><ul><li>Ability to motivate others </li></ul>
  17. 18. People Oriented Leadership: EI Skills <ul><li>Empathy </li></ul><ul><li>Social Responsibility </li></ul><ul><li>Stress Tolerance </li></ul><ul><li>Impulse Control </li></ul><ul><li>Happiness </li></ul>
  18. 19. Process Oriented Leadership <ul><ul><li>The ability to realize tasks,projects, and goals efficiently and on time </li></ul></ul><ul><ul><li>EI Skills </li></ul></ul><ul><ul><li>Assertiveness </li></ul></ul><ul><ul><li>Independence </li></ul></ul><ul><ul><li>Self-Actualization </li></ul></ul><ul><ul><li>Stress Tolerance </li></ul></ul><ul><ul><li>Optimism </li></ul></ul>
  19. 20. Organization Oriented Leadership <ul><ul><li>The ability to understand and make use of an organization’s structure to achieve goals, including accessing physical resources and forming alliances with others </li></ul></ul><ul><ul><li>EI Skills </li></ul></ul><ul><ul><li>Interpersonal Relationship </li></ul></ul><ul><ul><li>Reality Testing </li></ul></ul><ul><ul><li>Self-Actualization </li></ul></ul><ul><ul><li>Impulse Control </li></ul></ul><ul><ul><li>Happiness </li></ul></ul>
  20. 21. Participative Leadership <ul><li>Getting buy-in from others </li></ul><ul><li>Engaging others through listening and communicating </li></ul><ul><li>Building consensus </li></ul><ul><li>Putting people at ease </li></ul>
  21. 22. <ul><li>Social Responsibility </li></ul><ul><li>Happiness </li></ul><ul><li>Interpersonal Relationship </li></ul><ul><li>Impulse Control </li></ul><ul><li>Empathy </li></ul>Participative Leadership: EI Skills
  22. 23. Centered and Grounded Leadership <ul><li>In control of themselves </li></ul><ul><li>Know their strengths and weaknesses </li></ul><ul><li>Balance between personal and work lives </li></ul><ul><li>Straightforward and self-aware </li></ul><ul><li>Composed under pressure </li></ul>
  23. 24. Centered and Grounded: EI Skills <ul><li>Impulse Control </li></ul><ul><li>Stress Tolerance </li></ul><ul><li>Social Responsibility </li></ul><ul><li>Optimism </li></ul>
  24. 25. Action Taking <ul><li>Decisiveness </li></ul><ul><li>Independent yet takes into account advice of others </li></ul><ul><li>Makes good decisions </li></ul><ul><li>Perseveres in the face of obstacles </li></ul><ul><li>EI Skills </li></ul><ul><li>Independence </li></ul><ul><li>Assertiveness </li></ul><ul><li>Optimism </li></ul>
  25. 26. Tough Minded <ul><li>Showing Resiliency </li></ul><ul><li>Perseverance to overcome challenges </li></ul><ul><li>Ability to handle pressure </li></ul><ul><li>Remain resolved in convictions, tasks, & goals </li></ul><ul><li>EI Skills </li></ul><ul><li>Self-Regard </li></ul><ul><li>Stress Tolerance </li></ul><ul><li>Impulse Control </li></ul>
  26. 27. Leadership Development with the EQ-i Leadership Report <ul><li>Identifying Potential Areas for Improvement i.e., blind spots </li></ul><ul><li>Training Programs </li></ul><ul><li>Coaching </li></ul><ul><li>Additional Assessment – i.e., 360 degree multi-rater feedback Selection </li></ul><ul><li>Selection/Placement </li></ul>
  27. 28. Summary of EI and Leadership <ul><li>“ IQ” “EI” </li></ul>LOW “EI” LEADERSHIP ADVANCEMENT LEADERSHIP DERAILMENT <ul><li>EI is a single factor in determining leadership effectiveness </li></ul><ul><li>EI has the potential to contribute to leadership effectiveness - EQ-i predicts 28% leadership effectiveness </li></ul><ul><li>EQ-i predicts 7 factors of leadership behaviour </li></ul>
  28. 29. Contact Information <ul><ul><li>Peter Papadogiannis, Ph.D. </li></ul></ul><ul><ul><li>In Canada: 3770 Victoria Park Ave., Toronto, ON M2H 3M6; </li></ul></ul><ul><ul><li>(800) 268-6011 X 327 </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>In U.S.: P.O. Box 950, North Tonawanda, NY 14120-0950; </li></ul></ul><ul><ul><li>(800) 456-3003 X 327 </li></ul></ul><ul><ul><li>Fax: +416-492-3343; Toll Free in Canada and the U.S. </li></ul></ul><ul><ul><li>(888) 540-4484 </li></ul></ul><ul><ul><li> </li></ul></ul>