Gift Card, Reward And Loyalty Solutions


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MBL Inspired is a network company to MBL Solutions that provides tailored Gift Card and Voucher solutions. Specialists in supplying employee rewards, flexible benefits, customer loyalty and membership schemes.

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Gift Card, Reward And Loyalty Solutions

  1. 1. Introduction to MBL Inspired (part of the MBL Solutions Network)
  2. 2. For Customers, for Staff, for Business
  3. 3. 10 years in the industry <ul><li>MBL Inspired is the specialist side of MBL Solutions which provides the end to end management of Gift Card, Voucher and Reward schemes. </li></ul><ul><li>MBL Solutions Ltd was originally formed on the back of an Online Software Application Development company formed through £ Multi Million investment by 3i. </li></ul><ul><li>Based in Newcastle Upon Tyne we have been involved in the industry for almost 10 years and have 27 staff. </li></ul><ul><li>We specialise in B2B scheme development, because there are so few companies who really understand this sector, but do also provide consumer services. </li></ul><ul><li>During that time we have worked with clients such as Sainsburys, New Look, FoodLocalFood, RBS and NatWest B2B and customer programmes. </li></ul><ul><li>Projects have included setting up Card schemes from scratch and developing existing schemes. We can manage all or part of a process as required. </li></ul><ul><li>We can manage Loyalty, Reward, Membership and Incentive schemes. </li></ul>
  4. 4. End to end management <ul><li>MBL Inspired can provide a complete outsource and management service. What we can’t do in house, we source and manage ourselves providing you with thorough management and sales reports </li></ul>
  5. 5. Systems and Integration <ul><li>Our systems are designed specifically for B2B account and SOP management and integrate, where required, with 3 rd party websites, manufacturing or fulfilment processes </li></ul>
  6. 6. <ul><li>Background </li></ul><ul><li>New Look Business Solutions launched in 2007, supplying gift cards and vouchers to the B2B market.  We worked with the New Look team prior to the launch to agree marketing, choose suppliers and develop robust and secure ordering and delivery processes.  </li></ul><ul><li>The Results </li></ul><ul><li>By managing business development and marketing MBL contributed to the 28% year on year growth of the business in 2009. </li></ul>New Look Business Solutions
  7. 7. Products <ul><li>We can manage schemes utilising a range of different product types including: </li></ul><ul><ul><li>Gift cards </li></ul></ul><ul><ul><li>Vouchers </li></ul></ul><ul><ul><li>e-Vouchers </li></ul></ul><ul><ul><li>e-Coupon and Promotion Codes </li></ul></ul>e-Voucher Case Study: Food Local Food are a specialist online food retailer. They required online e-Vouchers and promotional codes to be provided for their major corporate client membership based. MBL Inspired built a highly effective e-code and e-voucher ordering system, which provides codes to be redeemed on their main website and is the foundation of their new business.
  8. 8. Account Management / SOP / Customer Services <ul><li>Success in Business 2 Business depends on providing excellent customer service and management. This is where we excel and have won awards to prove it. </li></ul><ul><ul><li>Account Management </li></ul></ul><ul><ul><ul><li>Promotions </li></ul></ul></ul><ul><ul><ul><li>Client liaison and support </li></ul></ul></ul><ul><ul><li>Sales Order Processing </li></ul></ul><ul><ul><ul><li>Same day processing </li></ul></ul></ul><ul><ul><ul><li>Accuracy assured </li></ul></ul></ul><ul><ul><ul><li>Professional staff </li></ul></ul></ul><ul><ul><li>Customer Services </li></ul></ul><ul><ul><ul><li>Responsiveness </li></ul></ul></ul><ul><ul><ul><li>Expertise </li></ul></ul></ul><ul><ul><ul><li>Consideration </li></ul></ul></ul>
  9. 9. Production and Fulfilment <ul><li>We can manage your entire production and fulfilment process from the off, either in house, or by selecting and managing third party resources. </li></ul><ul><ul><li>Sourcing of suppliers </li></ul></ul><ul><ul><li>Specifying of materials and processes </li></ul></ul><ul><ul><li>Design </li></ul></ul><ul><ul><li>Production management </li></ul></ul><ul><ul><li>Stock management and control </li></ul></ul>
  10. 10. Why MBL Inspired? Do we meet your specific needs? Yes . We’re unique! End to End Outsource and Management of Card, Vouchers and e-codes. Yes . In house or selection and management of third parties Fulfilment Yes . Experienced award winning teams. Account Management / Customer Services Yes . Sainsbury’s, New look, FoodLocalFood, RBS, NatWest, Scottish Enterprise, MyBusiness Client History Yes . We provide robust systems to banks and retailers for end to end B2B process management. Robust, secure systems and technology Yes . We specialise in B2B sales and creative channel marketing B2B Sales and Marketing Yes . We provide e-Vouchers and codes for retail and software licensing E-Vouchers/Codes Yes . We have around 10 years experience in the industry. Experienced
  11. 11. 0191 250 4195 Oliver Stephens: Managing Director Steve Winfield: Operations Director Katherine Vinal: Business Development Manager We’d love to work with you. We’re specialists in B2B voucher reward and promotion management. Why not leave the hard work to us?