E-municipality

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Presentation held by Mr. Zoran Aleksov as a part of the Specific e-Government solutions for better business environment Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

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E-municipality

  1. 1. E-municipality The problem, the vision and the road ahead
  2. 2. The Problem – Municipal level Existence of sub-optimal processes Non-standardized procedures for receipt and handling of requests/queries from the citizens. No standardized forms for all types of requests and queries Very limited level of electronic services No interoperability and exchange of data with other institutions (CRM, Tax Authority, Cadastre) Non existence of a mechanism for tracking the processing status of individual cases
  3. 3. The Problem – Association of Municipalities Non existence of structured exchange of information between the municipalities Disparate implementations of various stand alone solutions Lack of top level strategic coordination of the development of ITC solutions Lack of interoperability with the central government institutions
  4. 4. Current condition
  5. 5. Initiatives and Strategic vision The need for comprehensive integrated solution for establishment of functional e-Municipality has prompted the Municipality of Stip to prepare a Strategy for integrated IT development The Strategic vision is to create a fully functioning e-Municipality through a wide range of electronic services to businesses and citizens, optimization of the business processes and increase of the efficiency and service provision to the public AoM has in parallel initiated a development of an inter-municipal strategy for ICT development The first step is the creation of a centralized repository of all the separate ICT solutions which are in operation in all the municipalities.
  6. 6. Next Steps Definition of the implementation requirements Definition of the possible sources of financing (multilateral/bilateral donors, self participation, public-private partnership)

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