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Integrated Management System

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Presentation held by Mr.Milan Davidovic as a part of the Certification Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

Presentation held by Mr.Milan Davidovic as a part of the Certification Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

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      Integrated Management System Integrated Management System Presentation Transcript

    • Integrated Management System IMS ICT Certification Solutions for ISO/IEC Standards Presenter: Milan Davidovic, NEOCOM 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • MASIT Certification Working Group • Established in 2009 • Reason : Institutions on market started to ask for different standards • Some of standards were not accepted by Standardization Institute of The Republic of Macedonia • Knowledge about certifications was not very expansibility 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • MASIT Certification Working Group • Certifications has to include all processes in ICT institutions, not only one • The cost of certifications are very great for the most number of ICT companies • Multiple certifications – more documents, multiple audits, several control visits – COST ! • Once certified – certified forever – WRONG !!! • Annual control visit for each certification 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • MASIT Certification Working Group • ISRM TC 34 – Information and communication technologies • ISRM TC 2 – Electronic communications 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • Certifications interested for ICT • ISO 9001:2008 • ISO/IEC 27001:2005 • ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 • ISO 14001:2004 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • MKC EN ISO 9001:2009 • Identical to ISO 9001:2008 • Quality Management System • Widely spread and accepted 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • MKC EN ISO/IEC 27001:2010 • Identical to ISO/IEC 27001:2005 • Designed to ensure security controls that protect information assets • Information Security Management System (ISMS) • Specifies management system that is intended to bring information security under explicit management control 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • MKC ISO/IEC 20000-1:2010 • Identical to ISO/IEC 20000-1:2005 • The first standard for IT Service management 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • MKC EN ISO 14001:2006 • Identical to ISO 14001:2004 • Environmental management system (standard) • Assist to companies in continually improving their environmental performance complying with legislation 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • Integrated Management System (IMS) • An Integrated Management System IMS is a management system which integrates all components of a business into one coherent system so as to enable the achievement of its purpose • It means putting all the internal management practices into one system but not as separate components 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • Why should IMS be integrated? • Improve internal and external communication • Avoid duplication and gain cost savings • Reduce risks • Focus organization onto business goals • Create a formalization of informal systems • Harmonize and optimize practices • Expose conflicting objectives 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • Public Available Specification (PAS) 99 • Prepared by British Standards Institution (BSI) • No international standards for IMS • Organizations using PAS should use as input , the specific requirements of management system standards or specifications • Help to integrate two or more standards in IMS 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • PAS 99 – 6 common reqirements • Policy • Planning • Implementation and Operation • Performance Assessment • Improvement • Management Review 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • Typically integrated standards • ISO 9001 • ISO 14001 • ISO/IEC 27001 • ISO 22000 (Food Safety) • ISO/IEC 20000 • OHSAS 18001 (Occupational Health & Safety) 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • Conclusions • Integration of management systems is an organizationally specific proposal • Necessary to achieve understanding of key business process • Benefits of using one IMS, not separate management systems 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
    • Thank you for your attention Q&A 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org