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Integrated Management System
                    IMS
                            ICT Certification Solutions for
         ...
MASIT Certification Working Group
  • Established in 2009
  • Reason : Institutions on market started to ask
    for diffe...
MASIT Certification Working Group
  • Certifications has to include all processes in
    ICT institutions, not only one
  ...
MASIT Certification Working Group
  • ISRM TC 34 – Information and communication
    technologies
  • ISRM TC 2 – Electron...
Certifications interested for ICT
  •    ISO 9001:2008
  •    ISO/IEC 27001:2005
  •    ISO/IEC 20000-1:2005, ISO/IEC 2000...
MKC EN ISO 9001:2009
  • Identical to ISO 9001:2008

  • Quality Management System

  • Widely spread and accepted




8th...
MKC EN ISO/IEC 27001:2010
  • Identical to ISO/IEC 27001:2005
  • Designed to ensure security controls that
    protect in...
MKC ISO/IEC 20000-1:2010
  • Identical to ISO/IEC 20000-1:2005

  • The first standard for IT Service management




8th S...
MKC EN ISO 14001:2006
  • Identical to ISO 14001:2004
  • Environmental management system
    (standard)
  • Assist to com...
Integrated Management System
                  (IMS)
  • An Integrated Management System IMS is a
    management system wh...
Why should IMS be integrated?
  •    Improve internal and external communication
  •    Avoid duplication and gain cost sa...
Public Available Specification (PAS) 99
  • Prepared by British Standards Institution (BSI)
  • No international standards...
PAS 99 – 6 common reqirements
  •    Policy
  •    Planning
  •    Implementation and Operation
  •    Performance Assessm...
Typically integrated standards
  •    ISO 9001
  •    ISO 14001
  •    ISO/IEC 27001
  •    ISO 22000 (Food Safety)
  •   ...
Conclusions
  • Integration of management systems is an
    organizationally specific proposal
  • Necessary to achieve un...
Thank you for your attention

                                                 Q&A




8th SEEITA – 7th SEE ICT Forum Meet...
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Integrated Management System

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Presentation held by Mr.Milan Davidovic as a part of the Certification Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

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Transcript of " Integrated Management System"

  1. 1. Integrated Management System IMS ICT Certification Solutions for ISO/IEC Standards Presenter: Milan Davidovic, NEOCOM 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  2. 2. MASIT Certification Working Group • Established in 2009 • Reason : Institutions on market started to ask for different standards • Some of standards were not accepted by Standardization Institute of The Republic of Macedonia • Knowledge about certifications was not very expansibility 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  3. 3. MASIT Certification Working Group • Certifications has to include all processes in ICT institutions, not only one • The cost of certifications are very great for the most number of ICT companies • Multiple certifications – more documents, multiple audits, several control visits – COST ! • Once certified – certified forever – WRONG !!! • Annual control visit for each certification 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  4. 4. MASIT Certification Working Group • ISRM TC 34 – Information and communication technologies • ISRM TC 2 – Electronic communications 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  5. 5. Certifications interested for ICT • ISO 9001:2008 • ISO/IEC 27001:2005 • ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 • ISO 14001:2004 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  6. 6. MKC EN ISO 9001:2009 • Identical to ISO 9001:2008 • Quality Management System • Widely spread and accepted 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  7. 7. MKC EN ISO/IEC 27001:2010 • Identical to ISO/IEC 27001:2005 • Designed to ensure security controls that protect information assets • Information Security Management System (ISMS) • Specifies management system that is intended to bring information security under explicit management control 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  8. 8. MKC ISO/IEC 20000-1:2010 • Identical to ISO/IEC 20000-1:2005 • The first standard for IT Service management 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  9. 9. MKC EN ISO 14001:2006 • Identical to ISO 14001:2004 • Environmental management system (standard) • Assist to companies in continually improving their environmental performance complying with legislation 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  10. 10. Integrated Management System (IMS) • An Integrated Management System IMS is a management system which integrates all components of a business into one coherent system so as to enable the achievement of its purpose • It means putting all the internal management practices into one system but not as separate components 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  11. 11. Why should IMS be integrated? • Improve internal and external communication • Avoid duplication and gain cost savings • Reduce risks • Focus organization onto business goals • Create a formalization of informal systems • Harmonize and optimize practices • Expose conflicting objectives 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  12. 12. Public Available Specification (PAS) 99 • Prepared by British Standards Institution (BSI) • No international standards for IMS • Organizations using PAS should use as input , the specific requirements of management system standards or specifications • Help to integrate two or more standards in IMS 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  13. 13. PAS 99 – 6 common reqirements • Policy • Planning • Implementation and Operation • Performance Assessment • Improvement • Management Review 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  14. 14. Typically integrated standards • ISO 9001 • ISO 14001 • ISO/IEC 27001 • ISO 22000 (Food Safety) • ISO/IEC 20000 • OHSAS 18001 (Occupational Health & Safety) 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  15. 15. Conclusions • Integration of management systems is an organizationally specific proposal • Necessary to achieve understanding of key business process • Benefits of using one IMS, not separate management systems 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  16. 16. Thank you for your attention Q&A 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
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