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Presentation held by Mr. Goran Sazdov as a part of the Certification Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

Presentation held by Mr. Goran Sazdov as a part of the Certification Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

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  • 1. Finding Cost Effective Models for Certification and Implementation of the International Standards in Small and Medium Sized Enterprises in Macedonia Goran Sazdov President of Chamber of Consultants and Trainers of Republic of Macedonia 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  • 2. SWOT Analysis Strengths Weaknesses Self-confidence Increased competitiveness Resistance to change Organizational learning Leadership not involved Creativity & Innovation Entrepreneurship Lack of motivation Opportunities Joint MASIT & CCTRM Threats Certification Body accredited by Macedonian Accreditation Unknown competition Body Uncertified SMEs – not (http://www.iarm.gov.mk/ ) competitive nationally and MASIT & CCTRM mutual regionally trust and synergy for regional success Bigger regional market share 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  • 3. Different International Standards ISO 9001:2008 Quality Management System ISO 14001:2005 Environmental Management System BSI ISO 18001:2004 Occupational and Safety Management System ISO 20000-1:2005 Information Service Management System ISO 27001:2005 Information Security Management System ISO 26001:2011 Social Responsibility Management System 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  • 4. Three Different Processes for the ICT Companies Implementation of the Management System Certification and Surveillance of the Management System Maintenance of the Management System 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  • 5. Implementation of the Management System • Initial Review To-Do • Consulting activity • GAP Analyses during the • To Do List development and • Detailed Project Plan implementation of the Management System Consulting GAP Activities Certification Audit Pre-certification Audit Management Review Corrective Measures Internal Audit 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  • 6. Certification and Surveillance of the Management System Surveillance of the Management System 6 months 9 months Certification 12 months Corrective Re-certification Measures on 36 months 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org
  • 7. Maintenance of the Management System PDCA Methodology for Continual Improvement Performance Sustainability Plan Do Act Check Assurance=Management System Time 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org

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