Network documentation for the digital age

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Presentation held by Mr.Diarmuid Kelly as a part of The road to better Broadband Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

Presentation held by Mr.Diarmuid Kelly as a part of The road to better Broadband Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

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  • 1. 8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference Network Design & Documentation in the Digital Age Presented by: Diarmuid Kelly, Director Sales International AND Solution GmbH Network Design & Documentation in the Digital Age October 2010
  • 2. Contents 1 Business fundamentals 2 Documentation approaches 3 Back bone of network operation & maintenance Network Design & Documentation in the Digital Age
  • 3. Network design & documentation A solid basis for a solid business Quality Design OPEX CAPEX Fundamental Requirements Quality Quality Maintenance Build Network Design & Documentation in the Digital Age
  • 4. Get it right first time  Plan correctly − Know what you want to build − Know the components required − Know the effort & resources required  Build to plan − Bin the trial & error approach − Cut out unnecessary site visits, a.k.a. “truck rolls” − You get what you expect Result:  Improved productivity & efficiency  Reduced expenditure, increased profits Network Design & Documentation in the Digital Age
  • 5. And what is the key? A network design documentation software solution for the complete network life cycle  Network design & build  Operations  Maintenance Network Design & Documentation in the Digital Age
  • 6. What’s it going to cost? There are two costs to consider: 1. Investment costs How much will the software put you back? 2. Operational costs What will the software cost to actually use? Network Design & Documentation in the Digital Age
  • 7. Investment costs  Software licenses  Software maintenance  Is the software a bolt-on? − Platform costs & updates?  Customization − How many consultants? − Time to deliver?  IT environment − Hardware, operating system & database  Integration with business/operation systems − Standard interfaces available (SOAP, WMS, etc.)? Network Design & Documentation in the Digital Age
  • 8. Operational costs  How efficient is the software for network design? − Is it the right tool for the job? − Single solution or various modules? − In-house network design included? − Integrated engineering or do you need external solutions  How efficient is the software for amending & updating?  How much training will be required? − Days? Weeks?  How intuitive? − Does the software require specialist users? − Is the software worker bee friendly? Network Design & Documentation in the Digital Age
  • 9. Contents 1 Business fundamentals 2 Documentation approaches 3 Back bone of network operation & maintenance Network Design & Documentation in the Digital Age
  • 10. Design & documentation Traditional approach  Design network section with spreadsheet application e.g. Excel, Lode Data  Using design results sketch network on paper  Draft network via CAD tool e.g. AutoCAD, Visio  After build completion redraw in separate GIS (documentation) Network Design & Documentation in the Digital Age
  • 11. Design & documentation The traditional way Further yes network changes? Excel / Lode Data Bill of material BillBil of DTH Network Fibre Engineering Coax Network Update calculations GIS Build Network network AutoCAD draft Network Design & Documentation in the Digital Age
  • 12. Traditional design & documentation The drawbacks  Redundant tasks − Wasted manpower − Unnecessary costs  Redundant data − Data divergence risks − Liable to transcription errors − Version management issues  Inefficient workflow − Sequential activities − Difficult to encourage inter-communication  Lack of integration − Island solutions Network Design & Documentation in the Digital Age
  • 13. Traditional design & documentation What are the consequences?  Bloated manpower  Possible issues regarding network performance & reliability  Profit affected by unnecessary expenditure − CAPEX − OPEX  Negative influence on − Time to market − ROI Network Design & Documentation in the Digital Age
  • 14. What are today’s requirements? Solution for the complete network life cycle  Design (according to standards)  Verification & approval  Generate BOM  Construction support  Verification & acceptance  Design Documentation Applies to:  New builds  Upgrades  Extensions  Repairs & maintenance Network Design & Documentation in the Digital Age
  • 15. Supporting operation & maintenance  Network operation − Interface to monitoring systems & visualization of alarms − Interface to business systems, e.g. CRM − Interface to map and address management systems  Network maintenance − Detailed information when on-site (components, addresses, customers) − Interfaces to test equipment − Red lining facilities Network Design & Documentation in the Digital Age
  • 16. Design & documentation ... the modern approach Further network changes ? Network yes Documentatio n Design network changes CRM Verify design Generate BOM Build / modify NMS Verify build network Merge to documentation Network Design & Documentation in the Digital Age
  • 17. Your documentation system Your dynamic knowledge base  Company-wide visibility − Easy access to data encourages participation  Empowers staff with relevant information  Enables staff to reach strategic decisions  Self-policing − Prioritization − Synchronization − Work discipline  Well defined roles for all Network Design & Documentation in the Digital Age
  • 18. Contents 1 Business fundamentals 2 Documentation approaches 3 Back bone of network operation & maintenance Network Design & Documentation in the Digital Age
  • 19. Modelling the network  Accurate network simulation − COAX - Signal levels for complete spectrum - Powering - Distortions − Fibre - Optical budgets  Single network approach − End-to-end HFC, RFoG, FTTx networks − Allows signal tracing through network Network Design & Documentation in the Digital Age
  • 20. Measurement and simulation Trust is good, control is better  Simulation is what you expect  Measurement is what you have  Compare simulation with measurements − Verify builds, upgrades & modifications before deployment − Maintenance support: locate problems through mismatches Network Design & Documentation in the Digital Age
  • 21. Network monitoring benefits  Reduce maintenance costs − Detect faults ASAP − Resolve network faults ASAP  Maintaining reliable multimedia networks − Comparison with incumbent telcos − Keeping customers online, keeping customers Network Design & Documentation in the Digital Age
  • 22. Documentation & monitoring  Interface to network monitoring systems (NMS) − Common cause failure trace − Transponder monitoring − Statistical analysis monitoring − Others  Visualise alarms in network documentation − Alarms generated by NMS − Alarms manually generated by CRM  Alarm hotspots − Geographical overview of current alarms Network Design & Documentation in the Digital Age
  • 23. Electronic red lining  Main goals − Cut-out “paper traffic” − Improve efficiency − Reduce operational costs  Report and audit functions − Components − Cable and trench routes  Easy-to-learn, easy-to-use − Applications for smartphones, PDAs & notebooks − 15 minutes learning curve Network Design & Documentation in the Digital Age
  • 24. Workflow for Documenter  Hotspot overview of e-notes  Single click to process − Technician name & contact details − E-note data  Double click − Opens network documentation  Update documentation Network Design & Documentation in the Digital Age
  • 25. Thank you for your attention Diarmuid Kelly AND Solution GmbH www.and-solution.com Network Design & Documentation in the Digital Age
  • 26. Do you want the perfect solution? Talk to me ! Diarmuid Kelly dkelly@and-solution.com Tel. +49 (89) 743533-901 Mobile: + 49 172 6070200 Network Design & Documentation in the Digital Age