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Negotiation: The Art
of Win-Win
Lynn Hazan
Lynn Hazan & Associates
Association of Women Journalists Chicago
June 22, 2014
Intro – Theme – Negotiation
Definition
Basic means of getting what you want from others. It is back-and-
forth communicati...
Intro – Theme – Negotiation
Definition
Anytime two or more people exchanging information with
the intent of changing the r...
Negotiation is
Attitude
A game
Discipline
Practiced skill
Continuous learning
4 Key Negotiation Concepts
Target point
Find out what the other party desires from the negotiation and
focus in on it like...
6 Tips for Success Negotiation
1. Build empathy- Understand the other side
2. Common ground- Re-state present problem and ...
6 Tools for Negotiation
2
3
4
1 Confidence
Relationship
Build Trust
Disciplined Preparation
5
6
Be Present
Come to closure
13 Tips for Disciplined Preparation for Negotiation
1. Begin with the end in mind
2. Know what you want
3. Know your issue...
3 Ways to Enlarge the Pie
A B
Add elements to the negotiation
Add what creates more value to customer
Don't subtract
If yo...
3 Simple Tricks for Negotiation
People are more likely to accept an offer that includes small gains than a
single gain.
Ch...
Resources
- Fisher R, Getting to Yes: Negotiating Agreement
Without Giving In. New York: Penguin Group, 1991.
Print.
- Eng...
Twitter: lynnhazan
LinkedIn: Lynn Hazan
Facebook: Lynn Hazan
SlideShare: Lynn Hazan
EzineArticles: Lynn Hazan
79 W Monroe,...
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Negotiation:The Art of Win-Win- Lynn Hazan & Associates- AWJ

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Lynn Hazan shares tips for successful job negotiation. Learn the definitions of negotiation and how to make them work for you. Leverage your disciplined preparation and practice, practice, practice.

Published in: Career, Technology, Business
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Transcript of "Negotiation:The Art of Win-Win- Lynn Hazan & Associates- AWJ"

  1. 1. Negotiation: The Art of Win-Win Lynn Hazan Lynn Hazan & Associates Association of Women Journalists Chicago June 22, 2014
  2. 2. Intro – Theme – Negotiation Definition Basic means of getting what you want from others. It is back-and- forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed. - Roger Fisher and William Ury “ “
  3. 3. Intro – Theme – Negotiation Definition Anytime two or more people exchanging information with the intent of changing the relationship they are negotiating. -Jack Kaine “ “
  4. 4. Negotiation is Attitude A game Discipline Practiced skill Continuous learning
  5. 5. 4 Key Negotiation Concepts Target point Find out what the other party desires from the negotiation and focus in on it like a laser beam. BATNA (Best Alternative to a negotiated agreement) Clarify your outcome from your negotiation. Reservation point What’s your bottom line? Bargaining zone When you make a concession, ask other parties to trade something in return.
  6. 6. 6 Tips for Success Negotiation 1. Build empathy- Understand the other side 2. Common ground- Re-state present problem and share the same vision 3. Build trust and rapport 4. Work together- Creates bonding 5. Face to face: Pick up cues- body language, intonation and language 6. Re-commit yourself
  7. 7. 6 Tools for Negotiation 2 3 4 1 Confidence Relationship Build Trust Disciplined Preparation 5 6 Be Present Come to closure
  8. 8. 13 Tips for Disciplined Preparation for Negotiation 1. Begin with the end in mind 2. Know what you want 3. Know your issues 4. Strategy 5. Prepare your points 6. Know your counterpoints and how you will respond 7. Involves intellectual rigor 8. Be the most prepared in the room. 9. Know your audience. Know their strengths & weaknesses 10. Physical appearance 11. Understand cultural differences 12. Tone of voice 13. How you present yourself
  9. 9. 3 Ways to Enlarge the Pie A B Add elements to the negotiation Add what creates more value to customer Don't subtract If you cut price, it says I’m not worth it (not unilateral)
  10. 10. 3 Simple Tricks for Negotiation People are more likely to accept an offer that includes small gains than a single gain. Change the tone when negotiating a proposal. Instead of saying they’ll gain by agreeing, try saying what they’ll lose by not agreeing. What is your must-have? What is your nice-to-have? Give in parts, take once Show them what they’ve got to lose, not what they’ve got to gain Ask yourself
  11. 11. Resources - Fisher R, Getting to Yes: Negotiating Agreement Without Giving In. New York: Penguin Group, 1991. Print. - Engelman R, 2005. That Was Zen, This Is Wow: 232 Ideas for Transforming Your Life from Ordinary to Extraordinary. Eyecatcher Press, 2005. Print. - Jack Kaine: http://www.wcspeakers.com/speaker.cfm?ID=6706 – - Win-win negotiation preparation sheet: http://www.mindtools.com/CommSkll/ NegotiationSkills.htm
  12. 12. Twitter: lynnhazan LinkedIn: Lynn Hazan Facebook: Lynn Hazan SlideShare: Lynn Hazan EzineArticles: Lynn Hazan 79 W Monroe, Ste 1308 Chicago, IL 60603 lynn@lhazan.com www.lhazan.com Find Lynn Hazan & Associates on:
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