The Power of Convergence The world is at your fingertips

Agenda LumiNET Overview ShoreTel IP Telephony Advantage ShoreTel Demonstration Questions & Answers

LumiNET Overview

ShoreTel IP Telephony Advantage

ShoreTel Demonstration

Questions & Answers

Our Mission LumiNET shall provide measureable return on investment to our customers through strategic implementation of proven and reliable, “best in class” business communications software solutions, which improve our customers cost of operations, service delivery and profitability.

LumiNET shall provide measureable return on investment to our customers through strategic implementation of proven and reliable, “best in class” business communications software solutions, which improve our customers cost of operations, service delivery and profitability.

History Founded in 2002 Headquartered in Indianapolis, IN Installations across the U.S. Specific expertise in Converged Applications 1st Indiana ShoreTel Business Partner 1st national reseller for Time Warner Telecom Avaya Business Partner since 1995 (Lucent) Integrated peripherals solutions Consulting services

Founded in 2002

Headquartered in Indianapolis, IN

Installations across the U.S.

Specific expertise in Converged Applications

1st Indiana ShoreTel Business Partner

1st national reseller for Time Warner Telecom

Avaya Business Partner since 1995 (Lucent)

Integrated peripherals solutions

Consulting services

Consulting Services WAN Network design & recommendations IP Telephony network assessment, design & testing Multi-site project management Corporate communications technology consulting Voice, video, data, cellular integration analysis Structured cabling assessment and fulfillment Equipment trade-in

WAN Network design & recommendations

IP Telephony network assessment, design & testing

Multi-site project management

Corporate communications technology consulting

Voice, video, data, cellular integration analysis

Structured cabling assessment and fulfillment

Equipment trade-in

Converged Applications Managed Hosting Virtual or dedicated (all OS’s) Hosted IP Telephony (Akoustos) Application Software Development Web applications Packaged software Customized software Network Design/maintenance Troubleshooting Auditing Monitoring Security – VPN solutions, managed firewalls Outsourcing Hosting virtual or dedicated (all OS’s) Email with Anti-Spam and Anti-Virus

Managed Hosting

Virtual or dedicated (all OS’s)

Hosted IP Telephony (Akoustos)

Application Software Development

Web applications

Packaged software

Customized software

Network

Design/maintenance

Troubleshooting

Auditing

Monitoring

Security – VPN solutions, managed firewalls

Outsourcing

Hosting virtual or dedicated (all OS’s)

Email with Anti-Spam and Anti-Virus

Industry Innovators IP Telephone Systems Traditional Telephone Systems Unified Messaging Traditional Voice Mail Systems Threat Management Call Centers Wireless Networks Speech Recognition UPS Recording Applications Network Solutions

IP Telephone Systems

Traditional Telephone Systems

Unified Messaging

Traditional Voice Mail Systems

Threat Management

Call Centers

Wireless Networks

Speech Recognition

UPS

Recording Applications

Network Solutions

Thrilled Customers

Growth & Stability Growing 100% annually Key employees are share holders Your technical resource is certified and trained on your applications Customer support center is 24 x 7 x 365 Over 230 years of successful IT business experience Trusted “outsourcing” to control overhead # 9 rated vendor in IBJ 2007 book of lists

Growing 100% annually

Key employees are share holders

Your technical resource is certified and trained on your applications

Customer support center is 24 x 7 x 365

Over 230 years of successful IT business experience

Trusted “outsourcing” to control overhead

# 9 rated vendor in IBJ 2007 book of lists

Unsurpassed Customer Support Implementation Plans include; Major operating system upgrades Hardware, software failure 24 x 7 customer support center 3 hours of free on-site labor each month 2 hour on-site emergency response within 30 miles 4 hour on-site emergency response within 200 miles 8 hour non-emergency response Price Protection guarantee Unlimited end user training 30 day money back guarantee

Implementation Plans include;

Major operating system upgrades

Hardware, software failure

24 x 7 customer support center

3 hours of free on-site labor each month

2 hour on-site emergency response within 30 miles

4 hour on-site emergency response within 200 miles

8 hour non-emergency response

Price Protection guarantee

Unlimited end user training

30 day money back guarantee

Visit us on the Web www.GoLumiNET.com

www.GoLumiNET.com

Specialization Converged Technologies and LumiNET’s Mission Work Together! Reduce Telecommunications Operating Expenses Increase Employee Productivity Revolutionize Customer Service

Converged Technologies and LumiNET’s Mission Work Together!

Reduce Telecommunications Operating Expenses

Increase Employee Productivity

Revolutionize Customer Service

Setting The Stage Truly Revolutionary IP is now Mainstream and Proven All VoIP is NOT equal ShoreTel VoIP Unmatched simplicity, reliability, flexibility Fastest growing Most tenured Highest Customer Sat in the industry – 4 years in a row! Secrets to successful VoIP selection Understand total cost Complete analysis Get user community involved in assessment Companies of all sizes – Going VoIP. Going

Truly Revolutionary

IP is now Mainstream and Proven

All VoIP is NOT equal

ShoreTel VoIP

Unmatched simplicity, reliability, flexibility

Fastest growing

Most tenured

Highest Customer Sat in the industry – 4 years in a row!

Secrets to successful VoIP selection

Understand total cost

Complete analysis

Get user community involved in assessment

Companies of all sizes – Going VoIP. Going