PCI DSS Compliance and Security: Harmony or Discord?


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An organization can be compliant and still experience a security breach – look no further than Heartland Payment Systems and RBS WorldPay. Both had achieved PCI DSS compliance, only to suffer massive data breaches that cost tens of millions of dollars. What is the difference between compliance and security? And how can organizations effectively move beyond PCI DSS compliance to ensure the security of personally identifiable information (PII)?

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  • © Copyright 2008 - Lumension Security
  • Six control-objective categories that form 12 requirement areas for compliance. Build and maintain a secure network Protect and encrypt cardholder data Manage and monitor threats and vulnerabilities to the environment Integrate strong access-control measures, so only authorized users can access card holder data Test and monitor the state of security Implement a comprehensive and effective information security policy PCI DSS compliance is just one of many regulations organizations face to ensure the protection of information. The end goal is to effectively manage IT risk — to see to it that there are proper security controls in place to reduce risk to an acceptable level. To achieve economies in PCI DSS compliance, to maintain security and prevent data breaches, organizations must implement an infrastructure for managing and monitoring compliance on a continuous basis. Heartland Payment Systems Malicious keylogger software planted on the company's payment processing network recorded payment card data as it was being sent for processing to Heartland by thousands of the company's retail clients. 1 130 million credit cards impacted 2 652 reported institutions affected 2 RBS WorldPay Hacker got into the computer systems 1.5 million cardholders affected Linked to gang that used debit cards to steal millions of dollars from ATMs
  • Open Compliance & Ethics Group (www.oceg.org) 08/27/10 (c) 2007, OCEG
  • Though PCI DSS is more prescriptive than other compliance requirements, an organization can use several approaches to demonstrate adherence. One approach is a manual, ad hoc and ultimately labor-intensive process that produces mountains of paper and electronic documents. This leads to a compliance posture that is often full of holes or outright “smoke and mirrors,” with little security value. A more economical approach focuses on automation and efficiency in PCI DSS compliance, which achieves greater control and security.
  • Organizations need a sustainable process and infrastructure to demonstrate PCI DSS compliance that is agile enough to respond to a changing business and IT environment.
  • Organizations need a consistent approach to demonstrate PCI DSS compliance and ensure that requirements are consistently applied across governed systems and information.
  • PCI DSS compliance approached the wrong way can be burdensome.
  • The organization, and any of its extended business relationships that interact with cardholder data, must demand transparency in reporting across systems.
  • At its core, compliance is about accountability. The organization is ultimately accountable for PCI DSS compliance even across extended business relationships that use its cardholder data.
  • Ultimately, security of cardholder data is what PCI DSS is about — and the peace of mind that the organization is not exposing cardholder and financial information to unwanted risk.
  • PCI DSS Compliance and Security: Harmony or Discord?

    1. 1. PCI DSS Compliance and Security: Harmony or Discord?
    2. 2. Today’s Agenda <ul><li>The evolving threat and compliance landscape </li></ul><ul><li>How to use compliance as a catalyst for developing and implementing an effective security program </li></ul><ul><li>The six critical elements to PCI DSS compliance </li></ul><ul><li>How to go beyond PCI DSS and secure critical information </li></ul>
    3. 3. Today’s Speakers Chris Merritt Director of Solution Marketing Lumension Michael Rasmussen Risk & Compliance Advisor Corporate Integrity, LLC William Bell Director of Information Systems EC Suite
    4. 4. The Evolving Threat and Compliance Landscape
    5. 5. The Evolving Threat Landscape <ul><li>85% of attacks were not considered highly difficult </li></ul><ul><li>Web application vulnerabilities continue to be the attack vector of choice </li></ul><ul><li>Cybercriminals used stolen account logons in 38% of successful data breaches, accounting for 86% of the records compromised </li></ul>Source: Verizon, 2010 Data Breach Investigations Report
    6. 6. Are you focused only on what you see? “ Never in all history have we harnessed such formidable technology. Every scientific advancement known to man has been incorporated into its design. The operational controls are sound and foolproof!” E.J. Smith, Captain of the Titanic Risk Awareness Risk Ignorance
    7. 7. Silos Lead to Greater IT Risk <ul><li>A reactive and siloed approach to IT GRC is a recipe for disaster and leads to . . .  </li></ul><ul><ul><li>Lack of visibility. A reactive approach to risk and compliance leads to siloed initiatives that never see the big picture. </li></ul></ul><ul><ul><li>Wasted and/or inefficient use of resources. Silos of risk and compliance lead to wasted resources. </li></ul></ul><ul><ul><li>Unnecessary complexity. Varying risk and compliance approaches introduce greater complexity to the business environment. </li></ul></ul><ul><ul><li>Lack of flexibility. Complexity drives inflexibility - the organization is not agile to the dynamic business environment it operates in. </li></ul></ul><ul><ul><li>Vulnerability and exposure. A reactive approach leads to greater exposure and vulnerability. </li></ul></ul>
    8. 8. Compliance & Security: Harmony or Discord? <ul><li>PCI DSS provides payment card data protection requirements </li></ul><ul><li>However, compliance and security are not the same </li></ul><ul><ul><li>An organization can be compliant and still experience a security breach, and can also be non-compliant and maintain a secure infrastructure. </li></ul></ul><ul><li>What is the value of compliance? </li></ul><ul><ul><li>Use as a catalyst for implementing effective security measures </li></ul></ul><ul><ul><li>Requires an understanding of the principles behind the requirements, not just adherence to minimum requirements. </li></ul></ul><ul><ul><li>Security is more than a list of checkboxes — it involves a holistic approach and processes to protect the organization. </li></ul></ul><ul><ul><li>Compliance standards such as PCI DSS provide a foundation for achieving security, but by itself it does not adequately protect the organization. </li></ul></ul>
    9. 9. A grim view of the current state… Source: Open Compliance & Ethics Group
    10. 10. Big Picture of Compliance OBJECTIVES strategic, operational, customer, process, compliance objectives BUSINESS MODEL strategy, people, process, technology and infrastructure in place to drive toward objectives MANDATED BOUNDARY boundary established by external forces including laws, government regulation and other mandates. VOLUNTARY BOUNDARY boundary defined by management including public commitments, organizational values, contractual obligations, and other voluntary policies. OPPORTUNITIES OPPORTUNITIES OPPORTUNITIES Source: Open Compliance & Ethics Group OBSTACLES
    11. 11. Components of Compliance & Data Protection Source: Open Compliance & Ethics Group INFORM & INTEGRATE DETECT & DISCERN ORGANIZE & OVERSEE ASSESS & ALIGN MONITOR & MEASURE PREVENT & PROMOTE RESPOND & RESOLVE
    12. 12. Sample IT Risk Assessment Process
    13. 13. 6 Critical Elements to Achieve Economies in PCI DSS Compliance & Beyond
    14. 14. 6 Economies of PCI DSS Compliance & Beyond
    15. 15. 1 - Agility <ul><li>Ensure continuous compliance: </li></ul><ul><ul><li>Full ongoing discovery of the IT environment, its information and technology assets. </li></ul></ul><ul><ul><li>Understand where cardholder data is stored and who has access. </li></ul></ul><ul><ul><li>Automatically assess the network and devices that connect to it. </li></ul></ul><ul><ul><li>Automate IT risk-assessment to provide structure around the collecting evidence for compliance controls. </li></ul></ul><ul><ul><li>Enforce policy for software updates, security patches and standardized configurations. </li></ul></ul><ul><ul><li>Flexibility to handle unique needs and requirements. </li></ul></ul>
    16. 16. 2 - Consistency <ul><li>Streamline compliance workflows and processes: </li></ul><ul><ul><li>Comprehensive inventory and management of IT systems that store, communicate, transmit and interact with cardholder data. </li></ul></ul><ul><ul><ul><li>Consolidated console for visibility of physical and virtual environments. </li></ul></ul></ul><ul><ul><ul><li>IT asset management - applications, databases, servers, networks, data centers, people and processes. </li></ul></ul></ul><ul><ul><li>Continuously monitor compliance and IT risk postures and enforce mandatory baseline for systems interacting with cardholder data. </li></ul></ul><ul><ul><li>Add, create, define, edit and import/export security configurations and checklists. </li></ul></ul><ul><ul><li>Normalize common controls across standard and regulatory requirements into a single control. </li></ul></ul>
    17. 17. 3 - Efficiency <ul><li>Automate compliance and security processes: </li></ul><ul><ul><li>Address multiple management needs through a single compliance architecture. </li></ul></ul><ul><ul><li>Maximum organizational and IT flexibility with automated enforcement, saving both time and effort by IT staff. </li></ul></ul><ul><ul><li>Implement standard configuration checklists with a repository of software vulnerabilities, which provides context to properly maintain security and control of cardholder data. </li></ul></ul><ul><ul><li>Automate risk-profile analysis to save time over manual risk-analysis practices. </li></ul></ul>
    18. 18. 4 - Transparency <ul><li>Ensure visibility of IT risk across the organization: </li></ul><ul><ul><li>Provide harmonization of compliance controls across a range of mandates. </li></ul></ul><ul><ul><li>Understand the holistic risk of cardholder data that flows among multiple information systems, processes, and departments. </li></ul></ul><ul><ul><ul><li>Collect device, security and configuration information to provide consolidated visibility for system owners. </li></ul></ul></ul><ul><ul><ul><li>Provide a global view of vulnerability status for all organization assets with an at-a-glance understanding of risk and system status. </li></ul></ul></ul><ul><ul><li>Document changes and demonstrate progress toward audit and compliance requirements. Be fully prepared for PCI DSS QSA audits, with relevant information ready for auditors. </li></ul></ul>
    19. 19. 5 - Accountability <ul><li>Ensure no stones are left unturned: </li></ul><ul><ul><li>Complete view of PCI DSS compliance covering specific assets, requirements, and organization systems/processes. </li></ul></ul><ul><ul><li>Constant audit readiness through centralized and automated collection of vulnerability assessments. </li></ul></ul><ul><ul><li>Workflow-based surveys to ensure accountability for procedural and physical controls. </li></ul></ul><ul><ul><li>Stakeholder surveys to determine the business impact of risk scenarios that compromise the CIA of cardholder data. </li></ul></ul><ul><ul><li>Risk-based analysis of IT posture to enable drill down on suspicious behavior for further investigation. </li></ul></ul><ul><ul><li>Information system and role-based reporting and administration. </li></ul></ul><ul><ul><li>Comprehensive reporting to management and authorities at a moment’s notice. </li></ul></ul>
    20. 20. 6 - Security <ul><li>Ensure continuous security policy enforcement: </li></ul><ul><ul><li>Identify controls that enhance security of cardholder data while meeting PCI DSS compliance requirements. </li></ul></ul><ul><ul><li>Assess threats, vulnerabilities, patch status, security configurations, installed software and hardware inventory. </li></ul></ul><ul><ul><li>Remediate software and endpoints that store, transmit, and interact with cardholder data. </li></ul></ul><ul><ul><li>Automate enforcement of malware protection and endpoint security. </li></ul></ul><ul><ul><li>Quickly respond to issues and visibility across the organization’s information systems environment. </li></ul></ul><ul><ul><li>Continuously monitor security policies, particularly when new information, processes, and technology assets are added that interact with cardholder data. </li></ul></ul>
    21. 21. PCI Compliance, Security & Beyond <ul><li>Go beyond securing credit cardholder data and enforce policies to protect all critical information: </li></ul><ul><li>  </li></ul><ul><ul><li>Discover, inventory, and categorize information systems </li></ul></ul><ul><ul><li>Monitor vulnerability exposure and PCI DSS compliance </li></ul></ul><ul><ul><li>Remediate and maintain compliance to PCI DSS </li></ul></ul><ul><ul><li>Manage security configurations across all endpoints </li></ul></ul><ul><ul><li>Control removable device use and enforce data encryption </li></ul></ul><ul><ul><li>Streamline overlapping technical and procedural controls across compliance obligations </li></ul></ul><ul><ul><li>Maintain trusted application use on information systems </li></ul></ul><ul><ul><li>Enforce compliance with evolving requirements </li></ul></ul><ul><ul><li>Enable reporting and monitoring of PCI DSS compliance and your entire IT risk posture </li></ul></ul>
    22. 22. Panel Discussion and Q&A
    23. 23. Conclusion
    24. 24. Resources and Tools <ul><li>Whitepapers </li></ul><ul><ul><li>6 Critical Elements to Achieving Economical PCI DSS Compliance </li></ul></ul><ul><ul><li>Reducing Your Cost to Achieve PCI DSS Compliance with Lumension </li></ul></ul><ul><ul><li>Shift Happens: The Evolution of Application Whitelisting </li></ul></ul><ul><li>Other Resources </li></ul><ul><ul><li>EC Suite ROI Case Study </li></ul></ul><ul><ul><li>Podcasts, Videos, Webcasts, eBooks </li></ul></ul><ul><ul><li>On-Demand Demos </li></ul></ul><ul><ul><li>Scanners </li></ul></ul><ul><li>Product Software Evaluations </li></ul><ul><ul><li>Virtual Environment </li></ul></ul><ul><ul><li>Full Software Download </li></ul></ul>
    25. 25. <ul><li>Global Headquarters </li></ul><ul><li>8660 East Hartford Drive </li></ul><ul><li>Suite 300 </li></ul><ul><li>Scottsdale, AZ 85255 </li></ul><ul><li>1.888.725.7828 </li></ul><ul><li>[email_address] </li></ul><ul><li>blog.lumension.com </li></ul>