Google Nexus 7 Phone

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Nexus 7 Kaufen von Google, bevor er wieder ausverkauft ist. www.nexus7kaufen.de || Das Google Nexus Phone ist zurzeit das beliebteste Handy auf dem Markt. Greifen Sie zu solange der Vorrat reicht.

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Google Nexus 7 Phone

  1. 1. A guide to social engineering by Dorkslayz/HackerMcAdams Page 1 of 10© Dorkslayz 2012
  2. 2. Disclaimer I am not responsible for any acts performed with knowledge gained from this eBook, this eBook is simply educating you on the practice of Social Engineering. If you purchased this eBook from anywhere else than from me (Dorkslayz/HackerMcAdams) on either HackForums or SethHack Forums. Please contact me. Do not redistribute. Page 2 of 10© Dorkslayz 2012
  3. 3. Table of ContentsGetting Started.......................................................................................4 Introduction to Social Engineering.......................................4 The basics of Social Engineering............................................4Possible targets to Socially Engineer..............................................5Scenarios you may encounter...........................................................6Company Specific Methods...............................................................7 Intel...................................................................................................7 Razer.................................................................................................7 Microsoft..........................................................................................8How to get Product IDs/Serials......................................................10Tools/Resources...................................................................................10 Page 3 of 10© Dorkslayz 2012
  4. 4. Getting started Introduction to Social EngineeringBy definition, social engineering is "the art of manipulatingpeople into performing actions or divulging confidentialinformation." In this scenario, we will be using it to get freestuff from companies by telling them that we have one oftheir products and it has malfunctioned, causing them tosend us a replacement. The basics of social engineeringSocial engineering isnt a straightforward process that canbe applied to any and every company. It differs fromcompany to company, company specific procedures will becovered later in the eBook.The basic technique behind Social Engineering is to makethe representative believe you are telling the truth, or tomake the representative feel sorry for you. Its up to youwhich path you decide to take, I prefer the "Telling the truthone" but its a matter of opinion and you must remember tobe persistent, if they deny your request for a replacementthen go onto their twitter/facebook account and tweet/poston their wall something along the lines of "x is rubbish, theystraight out refused to replace my broken y. :(" replace "x"with the company name and "y" with the product and thatshould be enough to get them to accept your replacementrequest. Page 4 of 10© Dorkslayz 2012
  5. 5. Possible targets to Socially Engineer Ive ranked various companies based on difficulty, the difficulty rating may increase over time as companies become more resilient to socially engineering. Easy • Logitech • Pringles • McDonalds/Burger King/Any fast food restaurant • Intel • Microsoft • Coca Cola, Pepsi, etc Medium • AMD • Otterbox • Phillips Hard • Razer • SteelSeries • Amazon • Western Digital • Apple • Sony • Rolex • Iomega Page 5 of 10© Dorkslayz 2012
  6. 6. Scenarios you may encounter• The support agent requests that you send the item back.• A) You can say you lost the item but noted down the serial, etc before it was lost.• B) You can say that you threw the item away because it did not work and you didnt think you would have to return it.• C) You got angry because the item didnt work and threw it at a wall, causing it to break even more.• The support agent requests you take a picture of the item (with or without a code on a piece of paper)• A) You can google pictures of that item and if necessary photoshop a piece of paper in.• B) Claim you do not have a camera Page 6 of 10© Dorkslayz 2012
  7. 7. Company specific methods Intel Step 1 - Start a live chat session with Intel or Call them up Step 2 - Tell them your Processor or SSD has stopped working Step 3 - They will most likely ask you a few questions and ask for your email/offer to send you an emailStep 4 - They may or may not ask you to answer some more questions, answer these. Step 5 - For the serial number, Look in AstroPID or On a youtube video Step 6 - For proof of purchase, use the amazon receipt generator or similar. Step 7 - You should receive email confirmation orinstructions, if they ask you to send it back then please refer to "Scenarios you may encounter". RazerStep 1 - Razer do not have a phone line or live chat system,so you must email them saying your mouse (or whatever) is not working and provide a genuine problem like the buttons are not working. Step 2 - You should get a reply in which they may suggest ways to fix the issue, you must say that none worked. Step 3 - If they ask you any other questions, answer them. Step 4 - They should email you a form to fill out, fill it out. Page 7 of 10© Dorkslayz 2012
  8. 8. Step 5 - For the proof of purchase, you can either use the amazon receipt generator or claim you do not have one(You can use an excuse such as it was a gift and the personwho gave it to you has passed away or has gone go another country) Step 6 - For the serial, use AstroPID or Find one from a youtube video.Step 7 - They will either accept your RMA or Deny it, if they deny it then refer to the bottom of "The basics of social engineering". Step 8 - You should receive an email confirming your replacement. Microsoft Step 1 - Its best to call them, however you can Email if you want to do that.Step 2 - When you get through to a live person, they should ask for your name and phone number. You can make up your phone number if youre using Skype. Step 3 -They should ask you some questions about theproduct, you can say you received it as a gift or you bought it, its up to you.Step 4 - They will help you fix the product, but say that none of it works.Step 5 - You should receive a case number, write it down forfuture reference. and you should get transferred to another person. Page 8 of 10© Dorkslayz 2012
  9. 9. Step 7 - When you get connected, tell them your name and Case Number and they make ask you some questions. Step 8 - They should ask you for an email and say they are willing to replace it, if they dont then continue to Step 9.Step 9 - They may ask you to ship it back in, if they do then go with it and after a week or two, call up, present yourname and Case number and say you shipped your product in and have they received it yet. Step 10 - They will say no and have to replace it. Step 11 - You then should get confirmation that they will replace it. Page 9 of 10© Dorkslayz 2012
  10. 10. How to get Product IDs/Serials Product IDs (Abbreviated as PIDs) are not that difficult to get a hold of. There are a wide range of PIDs available on AstroPID for you to generate however if the PID you are looking for is not there, you can try any of these methods. • Find your item on Ebay, contact the seller and ask for the PID for "Verification Purposes".• Watch a youtube video on the item, you may be able to find a PID on the Item there. • Ask your friends if they have the item and if so, ask them if you can have the PID. • If you have the item, try and find the PID on it. Tools/Resources Amazon Receipt Generator - http://j.gs/18Fy AstroPID - http://j.gs/18G2 BestBuy receipt template - http://j.gs/18G8 Thanks for buying, if you would like to resale this eBook, contact me. If you think I have forgotten something, contact me. Page 10 of 10© Dorkslayz 2012

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