Your SlideShare is downloading. ×
  • Like
How to Bridge the Workplace Generation Gap Through Better Communication
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Now you can save presentations on your phone or tablet

Available for both IPhone and Android

Text the download link to your phone

Standard text messaging rates apply

How to Bridge the Workplace Generation Gap Through Better Communication

  • 99 views
Published

With Baby Boomers, Gen Xers and Gen Yers all working side-by-side in today’s workplace, each generation has different expectations for conflict resolution, performance feedback and work-life balance. …

With Baby Boomers, Gen Xers and Gen Yers all working side-by-side in today’s workplace, each generation has different expectations for conflict resolution, performance feedback and work-life balance. These generational differences in the workplace impact communication, which in turn affects job performance.

Published in Career
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
99
On SlideShare
0
From Embeds
0
Number of Embeds
2

Actions

Shares
Downloads
0
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. EXECUTIVE INSIGHTS - BLOG www.careeradvice.lucasgroup.com How to Bridge the Workplace Generation Gap Through Better Communication by Lonnie Taylor Executive Search Consultant – Military Transition Division With Baby Boomers, Gen Xers and Gen Yers all working side-by-side in today’s workplace, each generation has different expectations for conflict resolution, performance feedback and work-life balance. These generational differences in the workplace impact communication, which in turn affects job performance. As an Executive Search Consultant, I work closely with many former military members who use technical jargon to describe their skills. Since most non-service members are not familiar with this vernacular, we end up with a communication disconnect. Two people are talking about precisely the same thing, but neither person understands the other. This is the exact same communication disconnect that happens because of generational differences in the workplace. When working with managers and employees of all ages, I recommend the following to improve communication and boost performance: Recognize different reactions to conflict. Gen Yers prefer to solve problems immediately and directly, according to a PayScale, Inc. study. Baby Boomers and Gen Xers, in contrast, are more likely to respect the chain of command and organizational hierarchy and are consequently less likely to speak up over perceived minor conflicts. As a manager, don’t assume that Gen Yers are simply prone to complaining. Take the time to listen and engage with Gen Yers; they perform best when they believe their voice is being heard. Identify successful feedback techniques. Baby Boomers and Gen Xers expect corporate success to be recognized through a traditional hierarchy of promotions, pay raises and job title changes. Gen Yers, however, crave immediate and continual feedback to ensure they are “on target” with organizational goals, according to a Lightspeed Research survey. Rather than relying on a yearly performance review, institute a mentoring program for improved engagement and performance. Understand work-life balance expectations. While quality of life is certainly important to Baby Boomers and Gen Xers, these generations are also more likely to put professional demands above personal needs. The Lightspeed Research survey also found that Gen Yers, in contrast, expect to use technology to achieve a better balance between their personal and professional lives. When appropriate, offer telecommuting to incentivize performance and address work-life balance expectations. What are the biggest generational differences in the workplace that you face? How is your team addressing these differences? I welcome your comments below. www.lucasgroup.com