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Yute profesionalism at work Yute profesionalism at work Presentation Transcript

  • Professionalism at Work YUTE June 2011 1 www.LTSemaj.com June 24, 2011
  • "The Workplace Today" Expectations - Employers and Employees First 90 days on the Job Labour laws Grounds for Dismissal Workplace benefits  Basic Entitlements Professionalism at the Workplace  Sexual Harassment  Grooming/Deportment 2 www.LTSemaj.com June 24, 2011
  • Professionalism A professional is someone who can do his best work Even when he doesnt feel like it  Alistair Cooke3 www.LTSemaj.com 6/24/2011
  • We Have Entered The New Work Order• Constant Restructuring• Rightsizing• Increased Output• Rise of Knowledge Workers• Shift to The Learning Organization 4 www.LTSemaj.com June 24, 2011
  • Man vs. MachineOne machine can do the work of 50 ordinary menBut no machine can do the work of one extraordinary man  Elbert Hubbard 5 www.LTSemaj.com June 24, 2011
  • The Work of the Future The world is no longer divided into Specialists who know everything about something And generalists who know something about everything  Fast company 4/1996 6 www.LTSemaj.com June 24, 2011
  • The Work of the Future It‟s about smart people who combine  Education  Interests  skills to become a virtual one-person cross-functional team 7 www.LTSemaj.com June 24, 2011
  • The Impact on Society More big jobs  Little people who just want to for big people who want to  Turn off their brains  Go to work  Solve problems  Do what they are told  Create new processes  will have less to do  Michael hammer, 1996  Think 8 www.LTSemaj.com June 24, 2011
  • MORE OUTSOURCING To Consultants and Contractors The more creative and productive people will not be seeking employment Project Work growsCSM is a reality  Fast Company: December/January 1998 9 www.LTSemaj.com June 24, 2011
  • Would You Hire You?Knowing what You know about you?13 www.LTSemaj.com June 24, 2011
  • Thoughts on ExcellenceThe nearest way to glory - a shortcut, as it were - is to strive to be what you wish to be thought to be  Socrates, quoted in Cicero, 44 BC 14 www.LTSemaj.com June 24, 2011
  • Thoughts on ExcellenceIts better to be a lion for a day than a sheep all your life  Elizabeth Kenny 15 www.LTSemaj.com June 24, 2011
  • Thoughts on ExcellenceAhappy person is not aperson in a certain set ofcircumstances,  but rather a person with a certain set of attitudes • Hugh Downs 16 www.LTSemaj.com June 24, 2011
  • Thoughts on ExcellenceNoone would ever havecrossed the ocean if hecould have gotten offthe ship in the storm  Charles Kettering 17 www.LTSemaj.com June 24, 2011
  • Thoughts on Excellence People are always blaming their circumstances for what they are I dont believe in circumstances The people who get on in this world are the people who get up and look for the circumstances they want, and, if they cant find them, make them  George Bernard Shaw 18 www.LTSemaj.com June 24, 2011
  • Thoughts on ExcellenceAs long as you’re going to be thinking anyway, THINK BIG  Donald Trump 19 www.LTSemaj.com June 24, 2011
  • Thoughts on Excellence There are no mistakes, no coincidences All events are blessings given to us to learn from  Elizabeth Kubler-Ross 20 www.LTSemaj.com June 24, 2011
  • Thoughts on Excellence If you have made mistakes...  there is always another chance for you...  you may have a fresh start any moment you choose This thing we call "failure" is not the falling down  but the staying down • Mary Pickford 21 www.LTSemaj.com June 24, 2011
  • Thoughts on ExcellenceTheworld stepsaside to let any manpass if he knowswhere he is going  David S. Jordan 22 www.LTSemaj.com June 24, 2011
  • Thoughts on Excellence Sitting still and wishing makes no man great The good Lord sends the fish but You have to dig the bait • Unknown God doesn’t make orange juice  God makes oranges - Jesse Jackson 23 www.LTSemaj.com June 24, 2011
  • Thoughts on Excellence Itdoesnt matter how often you get knocked down; what matters is how often you get back up  Vince Lombardi 24 www.LTSemaj.com June 24, 2011
  • Thoughts on ExcellenceIfyou dont make mistakes, youre not working on hard enough problemsAnd thats a big mistake  F. Wilezek 25 www.LTSemaj.com June 24, 2011
  • Thoughts on Excellence Creativity is Gods gift to you  What you do with it is your gift to God • Bob Moawad 26 www.LTSemaj.com June 24, 2011
  • Anything less than a conscious commitment to Excellence is an unconscious commitment to mediocrity27 www.LTSemaj.com June 24, 2011
  • Professionalism at WorkHow Are YourCommunication Skills? 29 www.LTSemaj.com June 24, 2011
  • Communication isa huge umbrella that covers and affects all than goes on between human beings30 www.LTSemaj.com June 24, 2011
  • Communication is  the single most significant factor that determines the kind of relationships we have and what happens to us31 www.LTSemaj.com June 24, 2011
  • This talk/listen cycle helps to keep BP evenly regulated When we speak our blood pressure goes up When we are listening attentively in a relaxed manner, blood pressure usually falls Heart rate slows - below resting level 32 www.LTSemaj.com June 24, 2011
  • In periods of greatstress communicating with others that pull us through renewing inner strength lifting our vision reaffirming the meaning of life33 www.LTSemaj.com June 24, 2011
  • For the message to get throughpeople must believe that youare  trustworthy  likeable  represent warmth  represent comfort  represent safety34 www.LTSemaj.com June 24, 2011
  • This happens without words We plug into thousands of preconsciou s cues35 www.LTSemaj.com June 24, 2011
  • The First Brain: The Non-reasoning Non-rational Part Seat of human emotion The brain stem  Provide immediate instinctual response Limbic system  - The emotional centre 36 www.LTSemaj.com June 24, 2011
  • The New Brain:The cerebral cortex Seat of conscious thought Memory Language Creativity Decision making 37 www.LTSemaj.com June 24, 2011
  • To Get To The New Brain The message must first pass through the first brain38 www.LTSemaj.com June 24, 2011
  • EFFECTIVE COMMUNICATION… is based on emotional impact we must be believed to have impact ALL FIRST BRAIN LIKABILITY IS THE SHORTEST PATH  TO BELIEVABILITY AND TRUST 39 www.LTSemaj.com June 24, 2011
  • Good communications meansexpressing yourself clearly through verbal and non-verbal language;listening so that you understand what others are saying 40 www.LTSemaj.com June 24, 2011
  • HOW MUCH TIME DO YOUSPEND COMMUNICATING? We spend between 50 and 80% of our waking hours communicatin 41 g www.LTSemaj.com June 24, 2011
  • EyeCommunicationYour #1 skill BELIEVABILITY  verbal - 7%  vocal - 38%  visual - 55% connects42 mind www.LTSemaj.com June 24, 2011
  • The benefits of Good EyeCommunication...  Connects First Brain to First Brain  Use involvement in business/social 5 to 7 seconds of eye contact 43 www.LTSemaj.com June 24, 2011
  • THE RESULTS you feel less nervous you appear confident you focus your thoughts you can motivate other movements you “read” your audience 44 www.LTSemaj.com June 24, 2011
  • Dress and Appearance  you never get a second chance to make a good first impression  the first 2 seconds programmes the impression  makes emotional contact  clothes as costume 45 www.LTSemaj.com June 24, 2011
  • Appearance  be conscious of choices made  be appropriate  what message from head and face  how do you you smell?  get good feedback46 www.LTSemaj.com June 24, 2011
  • The Benefits of GoodDress and Appearance  you feel confident in how you look  your positive impression adds to your effectiveness  the easiest area to change 47 www.LTSemaj.com June 24, 2011
  • POSTURE AND MOVEMENT  stand tall, shoulders back  watch lower body message  ready position / weight forward  you don‟t move people by standing still48 www.LTSemaj.com June 24, 2011
  • The Benefits of Good Posture and Movement in first impressions posture tells more than clothes you feel taller and more powerful you look more confident eye communication is easier your movement gives visual variety to the eye of the audience 49 www.LTSemaj.com June 24, 2011
  • Women Be aware of female-male differences Dress, behave and communicate accordingly State thoughts and feelings clearly and forcefully Remember the raging hormones and cultural messages 50 www.LTSemaj.com June 24, 2011
  • Dress Appropriately A woman is responsible for the signal she sends  Why advertise what you dont plan to deliver  At school?  Bigdifference between being feminine and flaunting sexuality51 www.LTSemaj.com June 24, 2011
  • Careful of Wrong Signals  Short skirts/see through blouse  Open neck shirts and tight pants  School should not be a sexually provocative playground52 www.LTSemaj.com June 24, 2011
  • POSTURE AND MOVEMENT  stand tall, shoulders back  watch lower body message  ready position / weight forward53 www.LTSemaj.com June 24, 2011
  • The Benefits of Good Posture and Movement in first impressions posture tells more than clothes you feel taller and more powerful you look more confident eye communication is easier your movement gives visual variety to the eye of the audience 54 www.LTSemaj.com June 24, 2011
  • Gestures and Smiles reveal our inner state propel our message with energy and emotional force find your nervous gesture and stop it practice your gestures55 www.LTSemaj.com June 24, 2011
  • THE BENEFITS OF GOOD GESTURES & SMILEpeople view smiling faces as open and friendlysmile relaxes and resets the brainphoney smiles don‟t work 56 www.LTSemaj.com June 24, 2011
  • GOOD GESTURES & SMILE you can express your thoughts fully smile and the world smiles with you you release your natural energy important points are easily expressed A smile is an inexpensive way to improve your looks (Charles Gordy) 57 www.LTSemaj.com June 24, 2011
  • Voice and Vocal Variety your voice is the vehicle of your message should be naturally authoritative put a smile in your voice the use of a tape recorder 58 www.LTSemaj.com June 24, 2011
  • THE MIND WORKS BY SOUND powerful oral tradition the preacher, politician, DJ you talk to more people than you write to 59 www.LTSemaj.com June 24, 2011
  • WHEN PEOPLE CAN‟T SEE YOU  (as on the phone)  the intonation and resonance  auditory delivery  count for 84% of your emotional impact and 60 www.LTSemaj.com June 24, 2011 believability
  • THE BENEFITS OF GOODVOICE AND VOCAL VARIETY you are more effective on the phone you can transmit more energy and information you are attractive to the ear you are first brain friendly61 www.LTSemaj.com June 24, 2011
  • How to Make a Good FirstImpression on the Phone  Caller on the telephone form an opinion about us within 4 to 6 seconds  Nancy Friedman  The Telephone “Doctor”62 www.LTSemaj.com June 24, 2011
  • 1. Don‟t Be Too Busy to Be Nice Being busy give you no excuse to be rude The caller doesn‟t know your schedule If time is bad tell caller  suggest a callback time When asking caller to hold  Tellthem why  Get permission 63 www.LTSemaj.com June 24, 2011
  • 2. Answer the Phone With Your Name People like to know who they are talking to True for internal as well as external customers Use a friendly greeting before you say your name “Good Morning, this is Barry Brown” This encourages caller to share name Starts the conversation on the right foot 64 www.LTSemaj.com June 24, 2011
  • 3. Avoid “Emotional Leakage”  Don‟t transfer negative emotions from one situation to another  If you are in a bad mood  takea deep breath and regain your professional composure before you pick up the phone 65 www.LTSemaj.com June 24, 2011
  • 4. Don‟t Miss Messages  If you ask “Can I take a message”, it is too easy for the caller to say “No”  A better response would be  “Mr. Jones is busy with a customer right now, let me have your name and number and I‟ll see that he get‟s your message” 66 www.LTSemaj.com June 24, 2011
  • 5. Smile A smile can be heard  Be friendly before you even know who is on the other end of the line67 www.LTSemaj.com June 24, 2011
  • EffectiveWritten Communication  writewith the reader in mind  decide what your purpose is  use small simple words  use short sentences 75 www.LTSemaj.com June 24, 2011
  • Written Communication keep it as brief as possible make your point in the first paragraph use headings to guide your reader practice: build your writing skills 76 www.LTSemaj.com June 24, 2011
  • Your E-Mail Says More Than You Realize: The Dominant Mode of Communication 77 www.LTSemaj.com June 24, 2011
  • Why Do You Need Email Etiquette? Every company needs to implement etiquette rules for at least two (2) reasons: Professionalism Protection from liability 78 www.LTSemaj.com June 24, 2011
  • Professionalism: Use proper language in your email. This will convey a professional image of your company79 www.LTSemaj.com June 24, 2011
  • Protection from Liability: Employee awareness of email risks will protect your company from costly law suits Companies in the US and UK have suffered as a result of acts committed from work station computers We should learn from their experiences. www.LTSemaj.com June 24, 2011 80
  • How Do You Enforce Email Etiquette? The first step is to create a written email policy This email policy should include all the Dos and Donts concerning the use of the companys email system and should be distributed to all employees 81 www.LTSemaj.com June 24, 2011
  • Secondly, Employees must be trained to fully understand the importance of email etiquette Finally  implementation of the rules can be monitored by using email management software and email response tools 82 www.LTSemaj.com June 24, 2011
  • If You Send It From the Office… It Comes From The Office Personal e-mail sent from the office  using your work-assigned email address are regarded as official company communications regardless of contents and/or addressee  could possibly expose you, and your company to unnecessary risk including lawsuits Be careful what you do! 83 www.LTSemaj.com June 24, 2011
  • Do Not Copy A Message Or Attachment Without Permission If you did not get permission  Do Not copy a message or an attachment belonging to another user you might be infringing on copyright laws. 84 www.LTSemaj.com June 24, 2011
  • Do Not Use Email To Discuss Confidential Information Sending an email is like sending a postcard, strangers have access If you dont want your email to be displayed on a bulletin board, dont send it We all know someone who is a “techo- peasant” who will accidentally forward a message to the „wrong‟ person Moreover, making libelous, sexist or racially discriminating comments in email,  even if they are meant to be a joke, can have serious legal implications 85 www.LTSemaj.com June 24, 2011
  • Dont Forward Virus Hoaxes And Chain Letters If you receive an email message warning you of a new unstoppable virus that will immediately delete everything from your computer  this is most probably a hoax By forwarding hoaxes  you use valuable bandwidth and sometimes virus hoaxes contain the viruses themselves by attaching a so-called file that will stop the dangerous virus. www.LTSemaj.com June 24, 2011 86
  • Dont Forward Virus Hoaxes And Chain Letters The same goes for chain letters that promise incredible riches or ask your help for a charitable cause Even if the content seems to be bona fide, the senders usually are not Since it is sometimes impossible to find out whether a chain letter or virus notice is real or not, the best place for it is the Recycle Bin What to check if it is a hoax or not? Log on to http://urbanlegends.about.com they can often help. 87 www.LTSemaj.com June 24, 2011
  • To, Cc and Bcc or Not We have three choices for addressing an e-mail, To, Cc and Bcc fields This should be fairly straightforward but many people end up in trouble 88 www.LTSemaj.com June 24, 2011
  • First, there are the users who have no idea that the Cc exists Every address is listed in the To even if the email is only directed to one person In cases such as this, the receivers are often not clear as to who should take action so either they all do something or they all do nothing 89 www.LTSemaj.com June 24, 2011
  • Secondly, thereare users who feel that every e-mail should be copied to their entire address book  whether it is relevant to everyone or not 90 www.LTSemaj.com June 24, 2011
  • Lastly, there are users who never read the names of the people who receive a copy of an e-mail They are the Did you see this? crowd For example,  person X sends an e-mail to persons A, B and C  C immediately forwards it to A and B with the question Did you see this?  not bothering to notice that X already sent A and B copies 91 www.LTSemaj.com June 24, 2011
  • Here is a rough guide on how to use the address fields: For the people you are addressing directly, put their addresses in the To field For the people you are addressing indirectly, the FYI-ers, put their addresses in the Cc field Please, copy only those who need to be copied;  not your entire universe of contacts 92 www.LTSemaj.com June 24, 2011
  • Here is a rough guide on how to use the address fields: The addressees in the Bcc are like Cc„  except that those in the To and Cc fields do not know that the addresses in the Bcc are included in the conversation They are blind to the Bcc addresses As you can imagine, use of the Bcc is somewhat unethical and therefore its use is discouraged 93 www.LTSemaj.com June 24, 2011
  • Reply To All The Reply to All button is one that can generate tons of unnecessary e-mail For example, if you send 12 people e-mail asking if they are available at a certain time for a meeting you should get 12 replies However, if each person hits the "Reply to All button not only will you get 12 replies, but so does everyone else for a total of 144 messages! The Reply to All button should be used with thought and careful consideration. 94 www.LTSemaj.com June 24, 2011
  • Salutations How personal is too personal? Business correspondence is formal, so keep your business email formal Use "Dear Mr. Smith“ If you know the party well, and normally call, them by their first name  then you can use "Dear Joe" 95 www.LTSemaj.com June 24, 2011
  • Too Much Punctuation!!! Dont use excessive punctuation Exclamation points (called "bangs" in computer circles) are just another form of ending a sentence A dozen exclamation points at the end of a sentence for added emphasis is not professional If something is important it should be reflected in your text,  not in your punctuation 96 www.LTSemaj.com June 24, 2011
  • Dont Be A Novelist Messages should be concise and to the point Think of it as a telephone conversation, except you are typing instead of speaking It is important to remember that some people receive hundreds of e-mail messages a day  they do not have time to read your novella Pulitzer Prizes are not given for telephone conversations;  they are not likely to be given for e-mail messages either 97 www.LTSemaj.com June 24, 2011
  • Do Not Write In CAPITALS CAPITALS IN EMAIL MEANS THAT YOU ARE SHOUTING This is rude and might trigger an unwanted response98 www.LTSemaj.com June 24, 2011
  • Read The Email Before You Hit „Send‟ Many people dont read an email before they send it out The many spelling and grammar mistakes we see daily confirm this Reading your email through the eyes of the recipient  will help you send a more effective message  and avoid misunderstandings and inappropriate comments 99 www.LTSemaj.com June 24, 2011
  • Privacy does NOT exist Read carefully  There is no such thing as a private e-mail With some e-mail systems, the administrator has the ability to read any and all e-mail messages Some companies monitor employee e-mail Occasionally things will go wrong and you may end up receiving e-mail meant for another person or your e- mail may get sent to the wrong person Either way, what you thought was private is not private anymore Hackers may also be able to read your e-mail if s/he tries hard enough 100 www.LTSemaj.com June 24, 2011
  • The Rule of Thumb Dont send anything by e-mail that you would not want posted on the company‟s notice board If you are hem-ing and haw-ing about whether or not to send something personal by e-mail  play it safe – don‟t 101 www.LTSemaj.com June 24, 2011
  • Designed for Convenience E-mail is a conversation that does not require an immediate response If someone calls you on the telephone  you pick it up and the conversation begins With e-mail you send a message and wait for a response The response may come in five minutes  or in five days If a hundred people send you e-mail in one day, you didnt have to talk with all one hundred 102 www.LTSemaj.com June 24, 2011
  • Designed for Convenience With e-mail, you only deal with their messages and you can deal with them on your own time. However, many users assume that the minute someone receives an e-mail it, the person will read it Bad assumption Remember, e-mail was not designed for immediacy  it was designed for convenience 103 www.LTSemaj.com June 24, 2011
  • Answer Swiftly People send an e-mail because they want to receive a quick response Aim to respond to each business related e-mail within 24 hours  and preferably within the same working day If the email is complicated  just send an email back saying that you have received it and that you will get back to them This will put the senders mind at rest  and they will usually wait patiently to hear from you. 104 www.LTSemaj.com June 24, 2011
  • Requesting Delivery and Read Receipts Some people block that function, or the software might not support it If you want to know whether or not an email was received  ask the recipient105 www.LTSemaj.com June 24, 2011
  • Save A Tree Your e-mail system probably has "folders" that can be used to permanently store messages for recall at any time in the future Please use it. One of the benefits of e-mail usage is to eliminate (or greatly reduce) the use of paper Still, a significant number of people print every message they receive Remember that not all messages should be printed 106 www.LTSemaj.com June 24, 2011
  • 13 Spanish Hotels Planned Maybe You Should be Bi-Lingual107 www.LTSemaj.com June 24, 2011
  • Professionalism at WorkHow Do You Cope With Stress? 108 www.LTSemaj.com June 24, 2011
  • The Trials And Tribulations Of Life In Jamaica Today WORK TRAFFICCRIME DOMESTIC POLITICS DISPUTES 109 www.LTSemaj.com June 24, 2011
  • Professionals Work longer hours Travel more Take more work home110 www.LTSemaj.com June 24, 2011
  • Stress For Success Work life today is more demanding and stressful than ever before111 www.LTSemaj.com June 24, 2011
  • The Demands Parenting Dual-career marriages School Compound this stress112 www.LTSemaj.com June 24, 2011
  • The Secret Lies in Handling stress Not avoiding it114 www.LTSemaj.com June 24, 2011
  • Popular Wisdom Would Have You Believe Stress is bad It undermines your health Interferes with your productivity Erodes your happiness 115 www.LTSemaj.com June 24, 2011
  • That‟s Not the Whole Truth  Stress helps you to grow  Once you understand this, you‟re on the road to toughness training116 www.LTSemaj.com June 24, 2011
  • Early Warning Signs Restlessness and  Depression anxiety  Lack of appetite or Inability to concentrate overeating Trouble falling asleep  Indigestion  Teeth grinding Nightmares  Tension headaches Persistent fatigue  Heart palpitations Chain smoking  Muscle spasms  Trembling or shaking 117 www.LTSemaj.com June 24, 2011
  • Ask Your Spouse If You Are Showing These Signs RELATED CONCEPT  HOW DO YOU  BURNOUT  THIS AFFECTS FIVE RATE YOURSELF AREAS OF YOUR LIFE: ON A SCALE OF PHYSICAL 1-10 IN ALL FIVE INTELLECTUAL EMOTIONAL AREAS? SOCIAL SPIRITUAL 119 www.LTSemaj.com June 24, 2011
  • How Do You Rank Order These Issues? Where  Family  Personal does happiness WORK fit  Health into this  Peace of mind list? 120 www.LTSemaj.com June 24, 2011
  • Do You Find Your Job Satisfying and Fulfilling? Are you in the  Are you right job? successful but feel unfulfilled? Thisis a function of This too can personality lead to stress 121 www.LTSemaj.com June 24, 2011
  • Myths About Stress Allstress is bad No. The pressures of life can be good or bad, depending on how you perceive it and react to it 122 www.LTSemaj.com June 24, 2011
  • Myths About Stress When bad things happen it‟s normal to get depressed for a while NO How you think about & explain your experience determine your stress load 123 www.LTSemaj.com June 24, 2011
  • Myths About Stress  You need time to relax  Just listen to music or watch TV  NO  Good for change of pace but not deeply relaxing  There are better methods to revitalise your body & mind124 www.LTSemaj.com June 24, 2011
  • What Is Stress? Stress cost billions per year Lost time Lost productivity Mistakes Bad decisions Long term stress kills 126 www.LTSemaj.com June 24, 2011
  • What is Stress  50 to 80% of all diseases have stress related origins  60 to 90% of visits to health care professionals are for stress-related problems127 www.LTSemaj.com June 24, 2011
  • STRESS IS A lot like sex;  you can have sex as stimulant  You can also have sex as a sedative132 www.LTSemaj.com June 24, 2011
  • STRESS CAN  Energize you to heights of excellence  Stress can also kill you133 www.LTSemaj.com June 24, 2011
  • STRESS REFERS TO  The process by which you handle situations that you experience as threatening or challenging135 www.LTSemaj.com June 24, 2011
  • How you perceive the situation  is very important  Most situations can be handled in different ways136 www.LTSemaj.com June 24, 2011
  • Negative Stress Affects The immune system Heart function Hormone levels The nervous system Memory Thinking Physical co-ordination 137 www.LTSemaj.com June 24, 2011
  • Negative Stress Affects CHRONIC STRESS MAY HINDER IMMUNE RESPONSE A study of parents with children being treated for cancer suggests that chronic stress may hamper a naturally occurring anti-inflammatory response in the body 138 www.LTSemaj.com June 24, 2011
  • Negative Stress Affects  Metabolic rate  Raise levels of  Blood cholesterol  Blood pressure  Uric acid  Kills brain cells  Prematurely ages the brain139 www.LTSemaj.com June 24, 2011
  • Stress Contributes To: Coronary heart disease Peptic ulcers Suicide Nervous disorders Insomnia Substance abuse Domestic disturbances Hypertension Migraine Asthma Arthritis The common cold 140 www.LTSemaj.com June 24, 2011
  • ACUTE ENVIRONMENTAL STRESS  Crossing road and a car almost hits you  YOU JUMP OUT THE WAY AND STAND THERE SHAKING  THE FIGHT OR FLIGHT REACTION142 www.LTSemaj.com June 24, 2011
  • ACUTE STRESS ENVIRONMENTAL  AUTONOMIC NERVOUS SYSTEM PREPARE YOU FOR SUPREME PHYSICAL ACTION  epinephrine, heart rate,blood pressure, blood sugar, fatty acids, muscle tension;  dilation of nostrils, bronchi, pupils;  blood coagulation time shortens143 www.LTSemaj.com June 24, 2011
  • DAMAGING EFFECTS FIGHT OR FLIGHT REACTION TRIGGERED MANY TIMES DAILY It is rarely needed - not used Fatty acids may convert into cholesterol RESULTS  high blood pressure  arteriosclerosis 144 www.LTSemaj.com June 24, 2011
  • ACUTE STRESS PSYCHOLOGICAL CONFLICT With person or concept Produces anger or anxiety FIGHT OR FLIGHT SYNDROME Damaging effects 145 www.LTSemaj.com June 24, 2011
  • HOW DO YOU COPE WITHCONFLICTS?146 www.LTSemaj.com June 24, 2011
  • BASED ON PAST EXPERIENCES WE ALL ADOPT A STYLE FOR HANDLING CONFLICT For some it facilitates smooth interpersonal relations for others it borders on destructive behaviour 147 www.LTSemaj.com June 24, 2011
  • WHAT IS YOUR CONFLICT STYLE?1. Win/Lose - Competing2. Yield/Lose - Accommodating3. Compromise4. Lose/Leave - Avoiding5. Win/Win - Collaborating148 www.LTSemaj.com June 24, 2011
  • ACUTE STRESS PSYCHOLOGICAL  CHANGE  Many stressful events in a limited time  NO FIGHT OR FLIGHT INVOLVED  Coping and adaptation system taxed149 www.LTSemaj.com June 24, 2011
  • Dr. Thomas Holmes University of Washington  80% showed severe stress symptoms when they exceed a score of 300 points in a yearNote that the events that produce stress can be both positive and negative www.LTSemaj.com June 24, 2011150
  • The Holmes Stress Scale Death of a spouse ------------------------- 100 Marital separation --------------------------- 65 Death of a close family member ---------- 63 Personal injury or illness ------------------- 53 Marriage -------------------------------------- 50 Loss of job ----------------------------------- 47 Marital reconciliation ---------------------- 45 Retirement ---------------------------------- 45 Change in health of family member----- 44 Wife‟s pregnancy -------------------------- 40 151 www.LTSemaj.com June 24, 2011
  • The Holmes Stress Scale Sex difficult -------------------------------- 39 Gain of a new family member ---------- 39 Change in financial status -------------- 38 Death of a close friend ------------------ 37 Change to a different kind of work --- 36 Argument with spouse ------------------ 35 Taking on large mortgage -------------- 31 Foreclosure of mortgage ---------------- 30 Change in work responsibilities -------- 29 Son or daughter leaves home ---------- 29 152 www.LTSemaj.com June 24, 2011
  • The Holmes Stress Scale Trouble with in-laws ---------------------- 29 Outstanding personal achievement ---- 28 Spouse begins/stops work --------------- 28 Change in personal habits --------------- 24 Trouble with boss ------------------------- 23 Change in work hours -------------------- 20 Change in residence ---------------------- 20 Change in social activities --------------- 18 Change in sleep habits ------------------- 16 Change in eating habits ------------------ 15 Vacation ------------------------------------ 11 153 www.LTSemaj.com June 24, 2011
  • CHRONIC STRESS ENVIRONMENTAL Cramped noisy work settings Need for constant alertness and readiness GENERAL ADAPTATION SYNDROME Permanent high blood pressure & cholesterol Physical and mental exhaustion Resistance breaks down PHYSICAL, MENTAL AND PSYCHOSOMATIC ILLNESS 154 www.LTSemaj.com June 24, 2011
  • CHRONIC STRESS PSYCHOLOGICAL Promoted above your capabilities Constant unpleasant tension Exhaustion Escape Reactions Psychic balance collapses Neuroses and mental illness Attempts at Self Medication155 www.LTSemaj.com June 24, 2011
  • What To Do Evaluate the rituals in your life that need improvement Learn to summon emotions on demand Train to reach your ideal performance state  relaxed and focused 156 www.LTSemaj.com June 24, 2011
  • Begin to Think of YourselfAs a Corporate Athlete  Likeprofessional athletes, you must concentrate, expend energy, set new personal records, and perform on demand158 www.LTSemaj.com June 24, 2011
  • Like a Professional Athlete You must train to get and stay in shape You may find yourself performing at levels you never thought possible 159 www.LTSemaj.com June 24, 2011
  • How Well Do You Do? SELF-KNOWLEDGE Are you aware of your true feelings most of the time? Do you monitor both positive and negative emotions and use them to guide your behaviour? Can you express how you feel at any time? 160 www.LTSemaj.com June 24, 2011
  • Self Management Do you regain your composure quickly after being upset?  Can you control  Your thoughts?  Your feelings?  Your actions? 161 www.LTSemaj.com June 24, 2011
  • Ralph Waldo Emerson Thought is the blossom; Language the bud; Action the fruit behind it162 www.LTSemaj.com June 24, 2011
  • Motivation  Can you motivate yourself during setbacks or when you‟re bored?  Do you thrive on pressure?  Do you become completely absorbed in what you‟re doing?163 www.LTSemaj.com June 24, 2011
  • Recognition Are you sensitive to the emotional needs of others? Can you read people‟s feelings by their facial expressions? Are you a good listener? 164 www.LTSemaj.com June 24, 2011
  • Relationships Can you easily relax with others? Can you improve other people‟s moods? Are you effective in motivating others to achieve their goals? 165 www.LTSemaj.com June 24, 2011
  • 166 www.LTSemaj.com June 24, 2011
  • Mental Toughness Physical and emotional states factor heavily into mental toughness The following questions provide a guideline to assess your current state of being:167 www.LTSemaj.com June 24, 2011
  • How is Your Total Health?170 www.LTSemaj.com June 24, 2011
  • The Seven Areas To be understood and applied for you to achieve Total Health Once you have these youll enjoy:  Communication between the cells of the body  A lack of toxicity  Great health171 www.LTSemaj.com June 24, 2011
  • NUTRITION We need to start thinking of food as our medicine Our food intake goes a long way in deciding how healthy or sick we are The majority of our diet should be raw fruits and vegetables Add some fish, lean meat, raw nuts and seeds for protein Then throw in some whole grains such as brown rice, whole wheat, rye and oats for needed complex carbohydrates  and you have a very balanced diet with many vitamins and minerals 172 www.LTSemaj.com June 24, 2011
  • REST/SLEEP Rest and sleep are two essentials of not only life  but even more so for healing and maintenance of health The amount of sleep needed is determined by the energy used for the day and how healthy the body is More sleep is required for those that are not in a state of health Ideally, between 7 and 9 hours of sleep are needed for most individuals This amount could be less in a totally detoxified and healthy individual 173 www.LTSemaj.com June 24, 2011
  • EXERCISE Regular exercise  improves digestion and elimination  increases energy, burns fat, lowers cholesterol • (while increasing “good” cholesterol)  reduces stress, elevates mood  creates a general feeling of well-being Find something you like to do and DO IT! 174 www.LTSemaj.com June 24, 2011
  • AIR (oxygen) The body takes in air to extract oxygen Practically every metabolic function taking place in the body for the maintenance of life requires oxygen Here are a few guidelines for proper breathing:  Breathe deeply • Most people take shallow breaths  Maintain good posture  Wear loose-fitting, non-restrictive clothing  Spend some time outdoors... every day!  Exercise daily 175 www.LTSemaj.com June 24, 2011
  • SUNSHINE Some of the many benefits of sunshine:  Assimilation of calcium; treatment for anaemia;  improved muscle tone and strength;  healthier skin; sound sleep; improved blood pressure;  improved energy level; better digestion;  improved health of bones, and increased vitamin D levels Of course, it is possible to overdo your exposure to the sun  Gradual exposure is best  Never allow your skin to burn! 176 www.LTSemaj.com June 24, 2011
  • PERSONAL HYGIENE (cleanliness) The skin is the major organ of elimination of normal body waste products Unfortunately the skin can become clogged to the point that it cannot carry out this most important function efficiently As a result the body as a whole, suffers It is best not to use harsh soaps, creams and lotions on your body Let the skin breathe Use a loofa and herb soaps  You can find these things at your local health food store Keep the lotions to a minimum Your skin will thank you! 177 www.LTSemaj.com June 24, 2011
  • POSITIVE MENTAL ATTITUDE A positive mental outlook or attitude is absolutely essential in the overall picture of health What you think is what you become Watch where your thoughts take you Concentrate on giving instead of receiving and you will reap the benefits! 178 www.LTSemaj.com June 24, 2011
  • How Fit Are You? How long can you stand on one legwith eyes closed? Make sure something is close by to grab onto in case youre not balanced Have someone keep time for you and stand on one leg as long as you can  ideally for 30 seconds 179 www.LTSemaj.com June 24, 2011
  • How Fit Are You?THE STANDARD For ages 20 to 49  24 to 28 seconds is average For ages 50 to 59  21 seconds is average For ages 60 and up 7 to 10 seconds is average 180 www.LTSemaj.com June 24, 2011
  • WellnessBy The Numbers181 www.LTSemaj.com June 24, 2011
  • Peoples Heart Risk Could be better shown by their waist-to-tallness ratio (WTR)  than by their body mass index (BMI) 182 www.LTSemaj.com June 24, 2011
  • Research Has ShownAbdominal fat may be more hazardous than fat in other areas such as around the hips183 www.LTSemaj.com June 24, 2011
  • Do The Math Figure Out What Your Waist Should Be For Your HeightTake your height in inches and multiply it by 0.55 for men by 0.53 for women 184 www.LTSemaj.com June 24, 2011
  • Heart-Risk Math:A man who is 5-feet-10-inches tall  should shoot for a waistline thats 38 inches or less For a 5-foot-5-inch tall woman  the waistline guideline is 34 inches or less 185 www.LTSemaj.com June 24, 2011
  • Weight/Tallness Ratio - WTRMen0.55 or lessWomen 0.53 or less186 www.LTSemaj.com June 24, 2011
  • Tuck Een Yu Belly188 www.LTSemaj.com June 24, 2011
  • Where Do You Fit? Do you eat small portions of healthy food at regular intervals? Do you exercise at least three times a week? Do you typically sleep seven to eight hours a night? Can you nap easily? 189 www.LTSemaj.com June 24, 2011
  • Where Do You Fit? Do you avoid smoking and limit alcohol to one drink a day? Do you drink six to eight glasses of water daily? Do you consider your job fulfilling or boring? Are you generally more positive or negative at work? 190 www.LTSemaj.com June 24, 2011
  • Where Do You Fit?  Can you relax easily after a tough day?  Do you leave work problems at the office?  Would your co-workers characterise you as moody or positive and relaxed?191 www.LTSemaj.com June 24, 2011
  • Make A List Of The Main Negative Stresses In Your Life Right Now! Inner Conflicts, Relationship Problems, Sex Distress, Illnesses, WorkPressures, Unpaid Bills, National Affairs - Anything 192 www.LTSemaj.com June 24, 2011
  • Divide List Into 3 Categories FIRST LIST  STRESSES THAT NEED TO BE CLARIFIED Many work and relationship problem come from poor communication & false assumptions Clarify these stresses of your list  Plan to resolve them by  listening  observing  questioning 193 www.LTSemaj.com June 24, 2011
  • SECOND LISTSTRESSES THAT REQUIRE ACTION  Make precise times on your schedule to take these action  Knowing that you have set specific times for dealing with stresses clear them from your emotional hard drive194 www.LTSemaj.com June 24, 2011
  • THIRD LISTSTRESSES THAT CAN‟T BE AVOIDED  These are the ones that you are stuck with  NATIONAL PROBLEMS  TRAFFIC JAMS  DEADLINES AT WORK195 www.LTSemaj.com June 24, 2011
  • Things You Can Control Your reaction to others Your to-do list (and the number of items on it) How your day is spent Your goals How much time youre willing to spend on a particular project Your self-esteem and self-worth How you treat others Your exercise and eating habits The communication of your needs to others Telling people when youre stressed out and need time alone or help with projects Whether or how much you smoke or drink alcohol How old you act The way you raise your children 196 www.LTSemaj.com June 24, 2011
  • Things You Cant Control The age or stage of development your children are in The way you were raised Whether the stoplight turns red or green How fast other cars are driving The number of hours in a day Other people The timing of your teenagers mood swings or your toddlers temper tantrums Your age When work or a project takes much longer than expected Waiting for your doctor 30 minutes after your scheduled appointment A death, illness, or accident in the family The calendar (helpful to remember when holidays are approaching) Being laid off from a job Messes made right after you have cleaned the house 197 www.LTSemaj.com June 24, 2011
  • Best Handled Philosophically CHANGE IN MENTAL FOCUS  meditation, imagery, releasing COMPENSATORY SELF IMPROVEMENTS  exercise, relaxation sessions, educational seminars Draw on Universal Spiritual Principles 198 www.LTSemaj.com June 24, 2011
  • The Promise Even before they finish praying to me, I will answer their prayers ISAIAH 65:24 199 www.LTSemaj.com June 24, 2011
  • The Formula  Realise that we have an unlimited account with the universal bank  Our faith is the deposit  Our prayers make the withdrawals.200 www.LTSemaj.com June 24, 2011
  • CHARGE: Fraudulent Praying Attempting to obtain blessing by fraud  Insufficient funds  Unclear effects  Refer to drawer  Post dated  Stale dated 201 www.LTSemaj.com June 24, 2011
  • Many Lose Confidence in PrayerBecause they do not recognize the answer We ask God for Strength  God gives us difficulties which make us Strong We ask God for Wisdom  God gives us problems to solve, making us Wise 202 www.LTSemaj.com June 24, 2011
  • Many Lose Confidence in Prayer We plead for Prosperity  God gives us brain and brawn to Work with We request courage  God gives us Danger to overcome We ask for favours  God gives us Opportunities Yes, all prayers are answered • Rusea‟s High School Office 203 www.LTSemaj.com June 24, 2011
  • God Bring You Into Deep Waters Not To Drown You But To Cleanse You - Aughey 204 www.LTSemaj.com June 24, 2011
  • The Stress Buster Psalm  The Lord is my Shepherd; I shall not want.  He maketh me to lie down in green pastures;  He leadeth me beside the still waters.205 www.LTSemaj.com June 24, 2011
  • The Stress Buster Psalm  He restoreth my soul;  He leadeth me in the paths of righteousness for his name sake.206 www.LTSemaj.com June 24, 2011
  • The Stress Buster Psalm  Yea, though I walk through the valley of the shadow of death, I will fear no evil;  For thou art with me; thy rod and thy staff they comfort me.207 www.LTSemaj.com June 24, 2011
  • The Stress Buster Psalm  Thou preparest a table before me in the presence of mine enemies:  Thou anointest my head with oil;  My cup runneth over.208 www.LTSemaj.com June 24, 2011
  • The Stress Buster Psalm  Surely goodness and mercy shall follow me all the days of my life;  And I will dwell in the house of the Lord for ever.209 www.LTSemaj.com June 24, 2011
  • Who Are You Going To Believe? The Bible tells us  “Be not afraid”  72 passages  Genesis Through to Revelations Hollywood told us to  “Be afraid, be very afraid” • (Addams Family Values) 210 www.LTSemaj.com June 24, 2011
  • Be Not Afraid Genesis 15:1  Afterward the LORD spoke to Abram in a vision and said to him, "Do not be afraid, Abram, for I will protect you, and your reward will be great." Deuteronomy 31:6  Be strong and courageous! Do not be afraid of them! The LORD your God will go ahead of you. He will neither fail you nor forsake you." 211 www.LTSemaj.com June 24, 2011
  • Be Not Afraid Joshua 1:9  I command you--be strong and courageous! Do not be afraid or discouraged. For the LORD your God is with you wherever you go." Psalm 23:4  Even when I walk through the dark valley of death, I will not be afraid, for you are close beside me. Your rod and your staff protect and comfort me. 212 www.LTSemaj.com June 24, 2011
  • Be Not Afraid Isaiah 41:13 Iam holding you by your right hand--I, the LORD your God. And I say to you, `Do not be afraid. I am here to help you Jeremiah 1:17  "Get up and get dressed. Go out, and tell them whatever I tell you to say. Do not be afraid of them, or I will make you look foolish in front of them. 213 www.LTSemaj.com June 24, 2011
  • Be Not Afraid Hebrews 13:6  Thatis why we can say with confidence, "The Lord is my helper, so I will not be afraid. What can mere mortals do to me?" Revelation 12:11  And they have defeated him because of the blood of the Lamb and because of their testimony. And they were not afraid to die. 214 www.LTSemaj.com June 24, 2011
  • WHAT IS YOUR COPING STYLE?  REGRESSIVE COPING  If you are pessimistic about stressful events  avoid interacting with them  Likely to feel alienated, powerless, threaten ed by change  Most likely to become ill when pressure rises215 www.LTSemaj.com June 24, 2011
  • What Is Your Coping Style? TRANSFORMATIONAL COPING If you believe you are in control  expect situation to be challenging Likely to react to stressful events by  exploring  controlling  learning from them 216 www.LTSemaj.com June 24, 2011
  • Stress –Resistant Thinking vs. Stressful Thinking  STRESSFULL STRESS-RESISTANT  “Other people are surpassing “I am doing the best I my best efforts” can. I can‟t do more”  “I need to control the “I would do what I can situation” to influence the situation”  “I must solve the problems of others‟ “I can‟t solve everyone‟s problems”  “I‟m not satisfied. I must do better” “I‟ve accomplished a great deal”  “My work is everything”  The Executive Time & Stress “Other aspects of my Management Programme – p.156 life are important too” 217 www.LTSemaj.com June 24, 2011
  • The Best Way?4. Anger, but swallow feelings5. Anger, lose control of situation - worst 218 www.LTSemaj.com June 24, 2011
  • Defuse The Anger  When you lose your cool  You lose your performance edge  Your health  Maybe even your life219 www.LTSemaj.com June 24, 2011
  • The Best Way? 1. No emotion Im too blessed to be stressed 2. Use tension to energize you to high performance 3. Annoyance, express it outward 220 www.LTSemaj.com June 24, 2011
  • Before You Can Build The New HabitsYou Must Stop The Old 221 www.LTSemaj.com June 24, 2011
  • Three Options To Neutralize Pathological Stress 1. CHANGE  3. DIFFUSE THE SITUATION YOURSELF  work setting  change your  equipment habits 2. CHANGE THE  change your PEOPLE perception  you leave or get them to leave 222 www.LTSemaj.com June 24, 2011
  • To Change The World Change yourself  Theonly person over which you have authority223 www.LTSemaj.com June 24, 2011
  • Strategies For Coping With Stress Present-moment awareness and relaxation Positive support system ICS: Instant Calming Sequence Optimum sleep/Rest/Exercise Listening and communication skills 30-second rejuvenation-in-motion 224 www.LTSemaj.com June 24, 2011
  • PRESENT MOMENT AWARENESS Yesterday is HISTORY Tomorrow is a MYSTERY Today is a gift  …That‟s why we call it The PRESENT • Watts Wacker • www.fisrtmaters.com 225 www.LTSemaj.com June 24, 2011
  • Present Moment AwarenessToday Is The TomorrowThat Your Were WorriedAbout Yesterday 226 www.LTSemaj.com June 24, 2011
  • If You Won‟t Be BetterTomorrow Than Today, Then What Do You Need Tomorrow For?Rebbe NachmanBorn 1772 227 www.LTSemaj.com June 24, 2011
  • I Am Not Afraid Of Tomorrow,For I Have Seen Yesterday And I Love Today William Allen White 228 www.LTSemaj.com June 24, 2011
  • Present Moment Awareness  LIGHT EVEN BREATHING  BODY TENSION SCAN  MEDITATION  Quiet place, comfortable, bre ath, relax, repeat your silent focus word on each breath  LEARN HOW TO RELAX229 www.LTSemaj.com June 24, 2011
  • If You Can’t Fight And you can’t flee Then flow230 www.LTSemaj.com June 24, 2011
  • Positive Support System  Your thoughts and mental images  Let go of guilt  Let go of the past231 www.LTSemaj.com June 24, 2011
  • Stop Living In The Past Never ask, “Oh, why were things so much better in the old days?” It‟s not an intelligent232 question. Eccles 7:10 www.LTSemaj.com June 24, 2011
  • Stop Living In The Past ...the one thing I do, however, is to forget what is behind me and do my best to reach what is ahead. Philippians 3:13233 www.LTSemaj.com June 24, 2011
  • Positive Support System Work through your fears234 www.LTSemaj.com June 24, 2011
  • Work through your fears  Courage isnt the absence of fear;  Its the dealing with it235 www.LTSemaj.com June 24, 2011
  • The Gift of Fear Real fear is a brief signal intended as a servant of intuition it could prove quite destructive if extended and unanswered some people chose to stay here236 www.LTSemaj.com June 24, 2011
  • True Fear Ismerely a signal that sounds in the presence of danger Unlike the emotion of sadness or happiness  Either of which might last for a long time 237 www.LTSemaj.com June 24, 2011
  • FEAR False Events Appearing Real239 www.LTSemaj.com June 24, 2011
  • Real Fear Occurs in the presence of danger  Or is linked to pain or death Once the fear signal is triggered  The intuition makes the connection Fear is a signal that something might happen 240 www.LTSemaj.com June 24, 2011
  • If It Does Not Happen You should  Stopfearing it  Respond to it  Manage it Or give in and surrender to it 241 www.LTSemaj.com June 24, 2011
  • Why WorryWhen You Can Pray?242 www.LTSemaj.com June 24, 2011
  • Do Not Confuse Worry With Fear Worry is the fear that you manufacture  it is not real You chose to worry about something because it provides you with some form of secondary reward 243 www.LTSemaj.com June 24, 2011
  • For Example: Worry is a way to avoid change;  when you worry, you don‟t do anything about the issue Worry is a way to avoid admitting to your powerlessness because you feel as it you are doing something 244 www.LTSemaj.com June 24, 2011
  • When You Feel Fear Listen 246 www.LTSemaj.com June 24, 2011
  • If You Find Yourself Creating WorryExplore And Discover Why 247 www.LTSemaj.com June 24, 2011
  • Think Of What You Would Do If You Were Not Afraid Then Do It 248 www.LTSemaj.com June 24, 2011
  • Defuse The Anger  When you lose your cool  You lose your performance edge  Your health  Maybe even your life249 www.LTSemaj.com June 24, 2011
  • Make Time for Humour,Laughter and Play  Keep things in perspective with a sense of humour  Humour is the 2nd best method for releasing tension  Spend more time with people that make you laugh250 www.LTSemaj.com June 24, 2011
  • HAVE A SENSE OFHUMOUR  Humor is the shock absorber of life; it helps us take the blows - Peggy Noonan  Angels fly because they take themselves lightly - G.K. Chesterton252 www.LTSemaj.com June 24, 2011
  • HAVE A SENSE OF HUMOUR What soap is to the body, laughter is to the soul  Yiddish proverb He who laughs, last!  Mary Pettibone Pool 253 www.LTSemaj.com June 24, 2011
  • Instant Calming SequenceAsyou feel the stress reaction coming1.Continue breathingsmoothly, deeply, evenly 254 www.LTSemaj.com June 24, 2011
  • NEXT STEP2.Assume a  3. Send a wave of balance and relaxation -  scan body from buoyant head to toe for posture tension and sweep it away 255 www.LTSemaj.com June 24, 2011
  • Step 4 - SMILE Smile inwardly with your mouth and eyes  Say to yourself ”NO PROBLEM”256 www.LTSemaj.com June 24, 2011
  • The Power Of The Smile  This resets the nervous system  Changes the neurochemistry towards favorable emotions  Increase blood flow to the limbic system  The key emotional center of the brain257 www.LTSemaj.com June 24, 2011
  • 5. Take Mental Control Accept the reality "How can I of the present benefit or at Affirm that you least learn will find the solution right now from this situation?" 258 www.LTSemaj.com June 24, 2011
  • PRACTICE DOING THIS FOR ONE MINUTE Try it on your key problem areas Create the problem and then wipe it out with ICS 259 www.LTSemaj.com June 24, 2011
  • Rejuvenation In Motion  1. INSTANT CALMING SEQUENCE  2. MIND MOVES  focus on solutions  choose most positive view  3. BODY MOVES  get up, walk, shift visual focus  4. REPLENISH NUTRIENTS  water, small snacks260 www.LTSemaj.com June 24, 2011
  • Reward Yourself For responding appropriately to stress-provoking situations261 www.LTSemaj.com June 24, 2011
  • Take ChargeOf Your LifeIf You Don‟tSomeone Else Will262 www.LTSemaj.com June 24, 2011
  • Positive Support Of/And From Others  Improve your current relationships  Expanding your support network263 www.LTSemaj.com June 24, 2011
  • On Relationships:  Happiness is not something you get out of a relationship  But something you bring into one264 www.LTSemaj.com June 24, 2011
  • Good Relationships Reduce Stress When a person is in the presence of a spouse, partner or good friends, the body‟s level of anti stress hormone, oxytocin is higher Especially when encountering a stressful situation Strong friendships can prevent 2-30 years of needless aging  RealAge.com  6/30/00 265 www.LTSemaj.com June 24, 2011
  • Express Your Feelings  Must know them  See who cares about you  Allocate your time accordingly266 www.LTSemaj.com June 24, 2011
  • Remember Seek Volunteers  Not hostages into your life267 www.LTSemaj.com June 24, 2011
  • Avoid Toxic People Invalidating Defensive Disrespecting Insecure Negative 268 www.LTSemaj.com June 24, 2011
  • Tell Me Who Your Best Friends AreAnd I Will Tell You Who You Are 269 www.LTSemaj.com June 24, 2011
  • If You Run With Wolves You will learn how to howl But, if you associate with eagles  You will learn how to soar to great heights 270 www.LTSemaj.com June 24, 2011
  • A Mirror Reflects A Mans Face But what he is really like is shown by the kind of friends he chooses The simple but true fact of life is that you become like those with whom you closely associate  For the good and the bad 271 www.LTSemaj.com June 24, 2011
  • The LessYou associate with some people The more your life will improve Any time you tolerate mediocrity in others  It increases your mediocrity 272 www.LTSemaj.com June 24, 2011
  • An Important Attribute In successful people Is their impatience with negative thinking and negative acting people273 www.LTSemaj.com June 24, 2011
  • As You Grow Your associates will change Some of your friends will not want you to go on They will want you to stay where they are274 www.LTSemaj.com June 24, 2011
  • FriendsThat dont help you climb Will want you to crawl Your friends will stretch your vision  Or choke your dream Those that dont increase you  Will eventually decrease you 275 www.LTSemaj.com June 24, 2011
  • Consider This: Never receive counsel from unproductive people Never discuss your problems with someone incapable of contributing to the solution Those who never succeed themselves  Are always first to tell you how 276 www.LTSemaj.com June 24, 2011
  • Not Everyone Has a right to speak into your life You are certain to get the worst of the bargain  When you exchange ideas with the wrong person 277 www.LTSemaj.com June 24, 2011
  • Dont Follow Anyone Whos not going anywhere With some people you spend an evening:  With others you invest it278 www.LTSemaj.com June 24, 2011
  • Be Careful Where you stop to inquire for directions along the road of life Wise is the person who fortifies his life with the right friendships 279 www.LTSemaj.com June 24, 2011
  • Happy Moments?Praise God; Difficult moments?  Seek God; Quiet moments?  Worship God; Painful moments?  Trust God; Every moment?  Thank God! 280 www.LTSemaj.com June 24, 2011
  • If You See People Without A Smile Today Give Them One Of Yours 281 www.LTSemaj.com June 24, 2011
  • Life Is A Theater Inviteyour audience carefully Not everyone is healthy enough to have a front row seat in our lives There are some people in your life that need to be loved from a distance 282 www.LTSemaj.com June 24, 2011
  • Learn to Let Go Its amazing what you can accomplish when you let go 283 www.LTSemaj.com June 24, 2011
  • Minimize Your Time With Draining Negative Incompatible Not-going-anywhere  Relationships/friendships!284 www.LTSemaj.com June 24, 2011
  • Pay Attention Observe the relationships around you Which ones lift? Which ones lean? Which one encourages? Which ones discourage? 285 www.LTSemaj.com June 24, 2011
  • Pay Attention Which ones are on a path of growth uphill Which ones are going downhill? 286 www.LTSemaj.com June 24, 2011
  • When You LeaveCertain People Do you feel better or feel worse? Which ones dont really understand you?  Know you?  Appreciate you?287 www.LTSemaj.com June 24, 2011
  • Choose Carefully The more you seek quality, respect, growth, peace of mind, love and truth around you The easier it will become for you to decide who gets to sit in the FRONT ROW Who should be moved to the balcony of your life Who belong out of your life 288 www.LTSemaj.com June 24, 2011
  • What Can You Do? You cannot change the people around you.... But you can change the people you are around! 289 www.LTSemaj.com June 24, 2011
  • Give Thanks Givethanks even for your bad days290 www.LTSemaj.com June 24, 2011
  • Give Thanks Thiswill give you a clear picture of what not to do tomorrow291 www.LTSemaj.com June 24, 2011
  • GiveGive to others, and God will give to you. Indeed, you will receive a full measure, a generous helping poured into your hands - all that you can hold. The measure you use for others is the one that God will use for you. LUKE 6:38 292 www.LTSemaj.com June 24, 2011
  • FORGIVE … and forgive us our trespasses, as we forgive those who trespass against us... 293 www.LTSemaj.com June 24, 2011
  • Are Past Hurts Weighing You Down? Many individuals are journeying through life with emotional and psychological "stress and strain" from a variety of past hurts 294 www.LTSemaj.com June 24, 2011
  • Some May Have Resentment Anger against a parent A relative A friend who has "wronged" them in the past 295 www.LTSemaj.com June 24, 2011
  • Holding On To negative feelings and attitudes has a direct effect on your health  whether you realize it or not! We can re-direct our feelings about past hurts in a positive and more constructive way A new, refreshed attitude will allow us to live the happier, healthier lives that we deserve 296 www.LTSemaj.com June 24, 2011
  • Consider Forgiveness We are products of our life experiences it is easy to allow past events to effect our current thoughts and feelings Unpleasant and unfair actions by others can remain in our mind for a lifetime 297 www.LTSemaj.com June 24, 2011
  • People (even those that say they love us) can be mean and hurtful at times It is not easy for many of us to forgive others  especially if we feel that we have a good reason to be upset with the other person298 www.LTSemaj.com June 24, 2011
  • You Have A Decision ToMake Either you can let the weight of past hurts keep you down or you can make a determined effort to change the situation299 www.LTSemaj.com June 24, 2011
  • Suggestion Consider forgiveness as a powerful tool that can help The ability, compassion and wisdom to forgive one another for past wrongs, hurts, and misunderstandings  Is one of the greatest attributes any of us can possess and exercise 300 www.LTSemaj.com June 24, 2011
  • What Forgiveness Can Do For You When you and I truly and honestly forgive others for their wrongs toward us  We are set free in our own minds, souls, and spirits  By our creator in heaven 301 www.LTSemaj.com June 24, 2011
  • You Are Really Freeing YourselfFromthe negative andunproductive feelings That hold you back from the blessings in store for you! 302 www.LTSemaj.com June 24, 2011
  • What Forgiveness Can Do For You The moment that one sincerely and freely forgives another something wonderful and good happens to both the forgiver and the forgiven 303 www.LTSemaj.com June 24, 2011
  • The Capacity For Both To love one another  is increased and strengthened New horizons for greater, more treasured and enriched relationships are resurrected  made alive by the divine spirit of love 304 www.LTSemaj.com June 24, 2011
  • Can You Imagine How many marriages and strained family relationships  Would be healed and restored with love and genuine respect  If individuals would truly forgive each other? 305 www.LTSemaj.com June 24, 2011
  • Take A Chance Make the first step if you have to You will be rewarded Even if the person that you are forgiving does not respond  You will feel better when you release any negative feelings you have 306 www.LTSemaj.com June 24, 2011
  • God Freely Forgives Us Of Our TrespassesWe have no more importantresponsibility than to extend toothers the forgiveness Which we can expect, from Him 307 www.LTSemaj.com June 24, 2011
  • If We Refuse To Forgive OthersWhat right do we have toexpect kindness andforgiveness to beextended to us? 308 www.LTSemaj.com June 24, 2011
  • In Greek Forgive Means To Let GoItbenefits me to let go of hurt feelings and resentmentTo hold on to unintentional or intentional hurts will only impede my own progress 309 www.LTSemaj.com June 24, 2011
  • Forgiveness IsntJust In The WordsIts In The Heart310 www.LTSemaj.com June 24, 2011
  • “Pass it on” 2 TIM 2:2311 www.LTSemaj.com June 24, 2011
  • Take ChargeOf Your LifeIf You Don‟tSomeone Else Will312 www.LTSemaj.com June 24, 2011
  • AnotherJobBankPresentation 313 www.LTSemaj.com June 24, 2011