Brille Books User Pathways

Brill User Pathways Table of Contents p2: The 4 User States p3: Finding p5: Researching Introduction This document will explore the journey taken by users of the proposed Brill eBook p7: Reading platform. p8: Using The purpose of this activity is to establish what the users need the interface to do and identify how to focus interface design activities. It might form the foundation for developing Use Cases on which the eBook plaftorm can be speciﬁed. It does not attempt to specify any requirements directly. The pathways described in this document will be mapped against the potential of the eBook platform within the constraints of the project. There are many ways to satisfy user needs, and the next piece of the Information Architecture will decide how to address these needs most effectively within those constraints. In this regard, the diagrams are necessarily high-level and conceptual. Try to imagine you are a user when following them. Any ideas they create about the interface requirements should be fed back to us, but in order to proceed, we need you to verify that these are the ways that users will wish to use the site. 1 UserPathways.grafﬂe Fri Feb 27 2009

The 4 User States The 4 User States Users who visit the Brill eBook site can be conceived in four different states: Finding Users are looking for a specific attribute (e.g. an author, topic or book). Finding Researching Researching Users are looking to see what information the site can offer on a topic or field of interest. I want to find Reading I want to know Users are focused on a single resource and this about [topic] are trying to consume the information it provides. Using Users are trying to employ a found resource, for example saving, emailing, printing. Reading Using I want to read I want to use this book / the content I entry have found 2 UserPathways.graffle Fri Feb 27 2009

Finding Finding Users are looking for a specific attribute (e.g. an author, topic or book). F1 - The search box should be in a standard format, placed in an easy to find and User requirements consistent location - including the home page. F1 - I can locate a search box F2 - If a user is a regular user, they should be Brill eBooks F2 - I can log in if I want site Home Log able to log in at once. Log in status and I want to find in controls should be shown in a consistent page location on every page. this F3 - The search box should enable the user to search directly for eBooks by Title, ISBN, main author, chapter author, F3 - I can search on ... (see F3 editor, publication date, keyword, type search in side box) collection (Please confirm the available data). F4 - The results list should visually indicate F4 - I can see the results I'm (as most prominent) the results that the Find resource subscribed to user has access to. If the user is not in Search F5 - The exact match for my results page logged in, it will indicate that they are search term is very near the required to log in to view the result. top Log F6 - I can log in if I want in F7 - I can click on a link and go straight to a pdf Use results Read pdf or F8 - I can use the page of page entry results I have found 3 UserPathways.graffle Fri Feb 27 2009

Finding (continued) Finding (continued) F5 - If a result exactly matches the search term (e.g. a title) then that result should be first or very near the top of the search results list. F6 - The user can choose to log in when they User requirements access a result, if they have not already F1 - I can locate a search box done so. Brill eBooks F7 - Links in the search results should, where F2 - I can log in if I want site Home Log I want to find in applicable, direct the user straight to the page host url for the pdf content. Results that link to pdf content should be visually this indicated on the list. See 'Reading' below for description of user F3 - I can search on ... (see F3 requirements in this state. type search in side box) F8 - See 'Using' below user requirements in this state. F4 - I can see the results I'm Find in subscribed to Search F5 - The exact match for my results page search term is very near the top Log F6 - I can log in if I want in F7 - I can click on a link and go straight to a pdf Use results Read pdf or F8 - I can use the page of page entry results I have found 4 UserPathways.graffle Fri Feb 27 2009

Researching Researching R1 - The home page should describe the available content (e.g. x number of eBooks) R2 - If a user is a regular user, they should be able to log in at once. Log in status and User requirements controls should be shown in a consistent Brill eBooks location on every page. R1 - I can see what is available Log site Home in R3 - The home page should show the R2 - I can log in if I want to page methods of browsing the content (e.g. I want to know by date, collection, author, subject) and about [topic] enable the user to see something of the Explore: content available under them. This could R3 - I can see what content is • subject be text description or links to selected available quickly and in • collection content. different ways • author Explore in R4 - Each browse method should have its R4 - I can go to another page • date own page so that users can see full and more detail navigable lists of available content (e.g. and explore content in more A-Z or authors, time line of dates, detail subject groups). R5 - When a user selects a browse method Apply attribute (e.g. Author name or Subject R5 - I can see all the content filters to Search category) then they should be shown a based on my selection results list results page list of all the resources available that R6 - I can narrow my selection Log match that criteria - i.e. they will execute to find fewer results in a search with the criteria. R6 - The results page should present controls to modify the result (filter) by further criteria available in the data. These R7 - I can use the page of should be consistent with other areas of results Use results Read pdf or the site. R8 - I can click on a link and page entry . go straight to a pdf 5 UserPathways.graffle Fri Feb 27 2009

Researching (continued) Researching (continued) R7 - See 'Using' below for user requirements in this state. R8 - Links in the search results should, where applicable, direct the user straight to the host url for the pdf content. Results that link to pdf content should be visually User requirements indicated on the list. See 'Reading' below Brill eBooks I want to know R1 - I can see what is available Log for description of user requirements in site Home in about [topic] R2 - I can log in if I want to this state. page Explore: R3 - I can see what content is • subject available quickly and in • collection different ways • author Explore in more detail R4 - I can go to another page • date (page) and explore content in more detail Apply R5 - I can see all the content filters to Find in based on my selection results list Search results page R6 - I can narrow my selection Log to find fewer results in R7 - I can use the page of results Use results Read pdf or R8 - I can click on a link and page entry go straight to a pdf 6 UserPathways.graffle Fri Feb 27 2009

Reading Reading Re1 - The user needs to quickly understand the context, the main topic, the available sections, the scope, and the purpose of the resource. User requirements Re2 - The content should be displayed to Search result support users scanning (e.g. headings external link visually distinct and closer to their sub I want to read text). this book / Re3 - The text should be displayed in a way entry that supports reading on line and other Re1 - I can see quickly what I page elements should be kept to a am reading minimum. Re2 - I can easily find the Re4 - Interruption to the flow of text should be section I want to read minimised when pagination is necessary Entry page eBook (e.g by placing controls in intuitive Re3 - I can read the words locations, not requiring the user to 'back easily on the screen, without up' and re-navigate). distraction Re5 - Links to related content should be located close to the content to which Re4 - I can easily navigate they refer. through paged content with Re6 - Links to explore more content (e.g. minimal disruption to the flow of search for all books by this author) Explore should be available and intuitive. content similar Re7 - Tools to use the content should be Use pdf or Re5 - I can access any related resources entry group clearly located etc. content links without losing my place Re6 - I can explore similar Research resources based on Re7 - I can use the content I topic have found 7 UserPathways.graffle Fri Feb 27 2009

Using Using Note: There is no personalisation on the Brill eBooks site. U1 - The search results page should not User requirements prevent users from performing browser Search or 3rd party actions. U1 - I can use a search results U2 - The entry or pdf page should not prevent results page users from performing browser or 3rd I want to use party actions. the content I U3 - Users should be able to paste urls into have found U2 - I can use an entry or pdf emails that will allow them to go directly Entry or to the same page later. eBook U4 - Print functions of browsers should be supported by the pages. U5 - The pages should not prevent browsers or other 3rd party tools from U3 - I can email this page bookmarking the page. email U6 - The user's activity within the site should not be interrupted by performing browser or 3rd party actions of this kind. U4 - I can print the content of print this page U5 - I can book mark this page book in my browser mark U6 - I can continue with my task continue with task 8 UserPathways.grafﬂe Fri Feb 27 2009

Brille Books User Pathways

by LouiseHewitt on Jan 18, 2010

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Brille Books User Pathways — Presentation Transcript