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How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
How Hosted Desktop is Revolutionising the Professional Office
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How Hosted Desktop is Revolutionising the Professional Office

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This presentation provides an overview of virtual hosted desktops and their application within the accountancy sector. We look at how the technology has been developed, highlight the benefits, and …

This presentation provides an overview of virtual hosted desktops and their application within the accountancy sector. We look at how the technology has been developed, highlight the benefits, and address common concerns.

It is put into context with real life case studies from clients that have implemented hosted desktop solutions and provide a valuable insight into the practicalities of choosing the hosted route.

The aim of the seminar is to help you understand what a hosted desktop is, appreciate the benefits and issues associated with this solution, and enable you to evaluate its suitability for your business.

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  • THANK YOU FOR ATTENDINGMY NAME IS JONATHAN OLDKNOW – 22 YEARS ACCOUNTANCY IT SECTOROUR COMPANY HDUK WAS FORMED IN 2010 FOLLOWING A YEAR OF R&DOVER 200 ACCOUNTANCY PRACTICES AS CLIENTS OF ALL SIZES INCLUDING A TOP 20 FIRMPRESENTATION TAKE APPROX 25 MINS AND THEN TIME FOR Q & A
  • SO WHAT WILL I BE TALKING ABOUT TODAY ?EXPLANATION OF THE CLOUDWHAT IS A HOSTED DESKTOP AND BENEFITSADDRESS COMMON CONCERNS & DISPELL ANY MISCONCEPTIONSIN FINAL PART BRING THIS ALL TO LIFE, LOOK AT PRACTICALITIES AND CASE STUDIES
  • BUZZWORD ADOPTED OVER TIME TO DESCRIBE REMOTE ACCESS TO SERVICES AND DATA OVER THE INTERNETCLOUD IS NOT REALLLY NEW TECHNOLOGY, BEEN AROUND FOR BEST PART 20 YEARSCLOUD SYMBOL USED IN FLOW CHARTS AND DIAGRAMS TO REPRESENT THE INTERNET
  • DEVICES INCLUDE DESKTOP PC, LAPTOP, TABLET SMART PHONE ETC ….
  • VERY LIKELY THAT ALL OF YOU HERE USE CLOUD SERVICES IN SOME FORMCLOUD BASED SERVICES COULD BE:EMAIL - GOOGLEMAIL, YAHOO, HOTMAIL OR EQUIVALENTCOMPANY WEBSITE LIKELY TO BE WITH A CLOUD PROVIDER RATHER THAN ON YOUR LOCAL SERVERARCHIVING AND BACKUP SUCH AS DROPBOX OR i-CLOUDS A A S – MANY BOOKKEEPING SUCH AS XERO, FREEAGENT ETC
  • REMOVES NEED FOR TRADITIONAL IN HOUSE IT INFRASTRUCTUREINSTEAD ALL APPLICATION SOFTWARE, DATA, FILES AND EMAIL PROVIDED OVER INTERNET FROM A SECURE DATA CENTREALLOWS REMOTE WORKING FROM ANY LOCATION WITH AN INTERNET CONECTIONVIA - desktop, laptop, thin client, tablet, smart phoneLOOKS & FEELS LIKE ANY OTHER NORMAL PC WITH FAMILIAR WINDOWS INTERFACECOMPLETELY MANAGED SERVICE
  • LOOKS FEELS THE SAME – NORMAL ICONS, START BUTTON ETC …RUNS IN FULL SIZE BUT CAN BE IN A WINDOW OR EVEN MINIMISED TO GO BACK TO LOCAL DESKTOP OR TABLET
  • TRADICITONAL CONNECTION VIA REMOTE DESKTOP CONNECTIONCAN SAVE CREDENTIALS AS AN ICON SO ONLY NEED TO TYPE PASSWORDPASSWORDS CAN BE CHANGED BY THE USER IF DESIRED (MAY ALSO BE RESTRICTED)
  • EXCLUSIVE TO HDUKTHIS TECHNOLOGY BEEN DEVELOPED IN HOUSE BY OUR TECHNICAL TEAM GIVES FREEDOM TO WORK FROM ANY WEB BROWSER SUCH AS INTERNET EXPLORER, GOOGLE CHROME, FIREFOX OR EVEN APPLE SAFARI
  • ALLOWS HOSTED DESKTOP ON ONE TAB AND THEN ANY OTHER HOSTED SOFTWARE (XERO etc) IN ANOTHER TABAGAIN, SIMPLY MINIMISE BACK TO LOCAL PCON TABLET OR SMART PHONE YOU CAN RUN IN PRE-INSTALLED BROWSER RATHER THAN DONWLOADING AN APP.
  • FREEDOM TO WORK FROM ANYWHERE – HOME, CLIENTS OFFICE, BAD WEATHER OR EVEN ON HOLIDAY.FLEXIBLE & SCALABLE – BUSY TIMES ADD & REMOVE USERS, REDUCED FEE FOR SHARED PART TIME USERS, ONLY PAY FOR SERVICES YOU NEEDSUPPORT – FULLY MANAGED = NO UPDATES TO APPLICATIONS OR WINDOWS PATCHESRELIABLE – ENTERPRISE LEVEL EQUIPMENT, MULTIPLE SERVERS IN 2 LOCATIONS WITH FAIL OVER SYSTEM AND SECURITYBACKUP & REPLICATION – IN HOUSE BACKUPS NOT ALWAYS RELIABLE AND CAN TAKE HOURS OR DAYS TO RESTORE . HDUK PROVIDES FULL REPLICATION ENSURING CONTINUITY.COST SAVING – NO LARGE UPFRONt INVESTMENT IN SERVER EVERY 3 TO 5 YEARS. IT BECOMES OPERATING EXPENDITURE PAID MONTHLY. LOW CARBON & ELEC SAVINGS – THIN CLIENT PCs SAVE ON AVERAGE £400. ELECTICITY SAVE AROUND £60 PER MACHINE
  • Security – EX MILITARY WAR BUNKERS WITH 24 HOUR GUARDS, FIRE SUPPRESSION SYSTEMS, SSL ENCRYPTION SAME AS BANKS AND SECURE PAYMENTS.Speed & Connection – NOT AN ISSUE WITH HOSTING AS PROCESSING DONE ON SERVER, ONLY KEY STROKES AND SCREEN SHOTS VIA INTERNET. CONNECTION ALMOST THROUGHOUT UK. IF CONNECTION LOST GO TO ANOTHER LOCATION (HOME etc )Location of Data – CHECK YOUR SUPPLIER FIRST. HDUK DATA IN 2 LOCATIIONS IN UK. DATA PROECTION ACT 1999 STATES DATA REMAINS RESPONSIBILTY OF CONTROLLER i.e YOU THE ACCOUNTANT.Hosting Provider – DO YOUR HOMEWORK. OWN THEIR EQUIPMENT OR RESELLER ? DATA IN UK ? DISASTER RECOVERY PROCEDURE ? TRUE REPLICATION ? REFERENCE SITES ? LOCK IN PERIOD ?Fear of Change – NO RE-TRAINING NEEDED, FAMILIAR WINDOWS INTERFACE, MOVING OFFICE = NO PROBLEM. IT STAFF CAN FOCUS ON STRATEGY ALTHOUGH COST SAVINGS COULD BE MADE HERE.
  • 12% = NOT ROBUST, DON’T BELIEVE THAT INTERNET IS GOOD ENOUGH OR WRONGLY THAT SPEED NOT GOOD ENOUGH – IMPROVING ALL THE TIME.
  • INTEGRATION MEANT BOTH OFFICES SHARE SAME DATAFLEXIBLE WORKINGSAVING ON REPETETIVE CAPITAL COSTS AND ALSO SAVING TIME WITH THIN CLIENT AS NO MAJOR OPERATING SYSTEM CONFIGUNIFORMITY OF SOFTWARE = NO ISSUES OPENING AND EDITING FILES WITH DIFFERENT VERSION OF MICROSOFT OFFICEHUGE TIME SAVINIGS ON SOFTWARE UPDATES DONE ON REQUEST AT TIME TO SUIT YOU
  • DROPBOX NOT IDEAL FOR VAST QUANTITIES OF FILES ALSO DROPBOX DATA IS STORED IN US AND NOT UK
  • THIS SLIDE SHOWS MORE EXAMPLES WHERE HOSTING IS IDEALADD USERS WITH 24 HOUR NOTICEMOVE OFFICE OR MERGE FIRMS WITH EASENO REPEATING 5 YEAR OUTLAY ON NEW SERVERS – DELL WARRANTY MAX 5 YEARS
  • BACKUP TO SITE OFFERED BUT NOT NECESSARY AS WE FULLY RELPICATE AS STANDARD
  • WE HAVE A NUMBER OF FIRMS WHO MAKE ORDINARY NON HOSTED SOFTWARE SUCH AS LINE 50 etc AVAILABLE TO THEIR CLIENTS VIA THE INTERNET USING HDUK. YOU THE ACCOUNTANT CAN ALSO ACCESS SAME DATA WITHOUT NEED TO TRANSFER DATA VIA USB STICK OR EMAIL. CLIENT HAS MUCH LESS DOWNTIME AND IN SOME CASES CAN CONTINUE TO USE SYSTEM WHEN ACCOUNTANT IS MAKING ADJUSTMENTSACCESSIBLE FROM A BUTTON ON YOUR WEBSITEIMPORVED CLIENT STICKYNESS – CLIENT FEELS HE IS GETTING SOFTWARE FROM YOU
  • SECURITY – HASSLE FREE, BACKED UP AND FULLY MAINTAINEDCOST SAVING – SAVES TIME ON DAY TO DAY IT HASSLES AND FREE UP YOUR TIME FOR CHARGEABLE WORKALWAYS UP TO DATE – LATEST VERSIONS OF MS OFFICE AND ALL SOFTWARE UPDATES APPLIEDPAPERLESS - EVERYTHING STORED IN A DATA CENTRE AND AVAILABLE FROM ANYWHERE ALLOWS YOU TO GO PAPERLESS – ( OR LESS PAPER ) – NO CLIENT FILES TO CARRY AROUNDYOUR OFFICE ANYWHERE ! - 27% OF EMAILS ARE NOW OPENED ON A MOBILE DEVICE – PEOPLE WANT FLEXIBILITYWe believe that a hosted desktop solution is the perfect package because it brings everything together in one managed environment which is totally accessible from any suitable device with an internet connection, we believe this is the way forward.Thank you for listening, I hope you found it informative and please do take this opportunity to ask us your questions. Our technical director, Adam Chetnik, is also on hand if you have any technical queries.
  • Tell the audience who you are, were you are exhibiting and how many clients we have.Are there any questions from the audience?THANK THE AUDIENCE
  • Transcript

    • 1. How Hosted Desktop isRevolutionising The ProfessionalOfficePresented by:Jonathan Oldknow - Hosted Desktop UK1
    • 2. How Hosted Desktop is revolutionisingthe Professional Office• Overview – What is the Cloud and HostedDesktop?• Benefits – How a Hosted Desktop couldbenefit your business• Risks – Address the common concerns• How does it work in practice? – Case Study2
    • 3. Working in the Cloud?3
    • 4. What is Cloud Computing?• ‘Buzzword’ for the Internet• Name was inspired by the ‘cloud symbol’ thatwas often used to represent the Internet indiagrams and flowcharts• Cloud symbol used to represent the Internetas early as 19944
    • 5. What is Cloud Computing?Cloud computing refers to services andapplications that are stored in secure datacentres and accessed over the Internet via anyInternet enabled device.5
    • 6. Cloud Computing ServicesDo you use any Cloud Computing Services?• Hosted: Desktop, Applications and Servers• Software-as-a-Service• Data storage / synchronisation• Online backup• Websites• Email6
    • 7. Hosted Desktop – what is it?• Remote working with access to all yourapplications, data & email from any internetconnection• Looks, feels and behaves the same as a normaldesktop PC• A complete hosted desktop solution includes: Windows Operating System Software applications Microsoft Office Standard or Professional Email system e.g. Microsoft Exchange 7
    • 8. Hosted Desktop Screen Shot8
    • 9. Connecting to a Hosted Desktop• Access through Remote Desktop Connection (type‘mstsc’ in the Start menu of a Windows PC)9
    • 10. Connecting to a Hosted Desktop• Exclusive to HDUK – through a Web Browser10
    • 11. Hosted Desktop running in a Web Browser11
    • 12. Benefits of Hosted Desktop• Work from anywhere – home, office, clients• Scalability – easy to add or remove users• Support – IT support and software updates• Reliability – SLA with minimum of 99.9%uptime availability• Backup and replication• Cost savings• Lower carbon footprint & electricity savings12
    • 13. Typical Cost SavingsNO. OF USERS COST SAVINGS £Year 1 Year 2 Year 3 TOTAL5 users in 1 office 4,937 5,197 5,258 15,39110 users in 1 office 3,931 4,513 4,694 13,13820 users in 1 office 1,444 2,607 2,969 7,02025 users in 2 offices 14,940 16,424 16,907 48,27235 users in 2 offices 13,349 15,055 15,780 44,18475 users in 3 offices 8,667 11,378 12,889 32,935Examples of cost savings with a Hosted Desktop solution versus a traditional on-siteset-up:Cost savings on average up to 50%, not taking into account staff / partnertime on IT. Expenditure becomes OPEX rather than CAPEX.13
    • 14. Concerns over Hosted Desktop• Security of Data – physical and virtual security• Internet Speed and Connection• Location of data• Hosted Provider – do your homework• Changes to the way you work14
    • 15. Hosted Desktop UptakePoll of 250 Accountants at IT update webinar bythe ICAEW IT Faculty showed:• 11% using hosted services• 27% using a mixture of both• 50% will consider it next time need to changetheir server(s)• 12% systems not robust enough to host15
    • 16. How does it work in Practice?Case Study 1Scenario:• 30 users over 2 offices• Separate databases in the two offices• Some software only available in one office• Transferred data around on memory sticksMoved to hosted solution in June 2011 ……16
    • 17. How does it work in Practice?• Integrated database of software and all data• Staff can work from home or access system atclients• As well as no capital costs on servers, able topurchase much cheaper PCs – Thin Clients,which take 5 mins to setup compared to 5hours previously• All using latest version of Microsoft Office• Software updates done by hosted provider17
    • 18. How does it work in Practice?Case Study 2Scenario:• 6 users – 2 offices (1 UK and 1 India)• A server in each office plus Dropbox• Problems with reliability and speed• Owner dealt with all IT mattersMoved to hosted solution in November 2010…18
    • 19. How does it work in Practice?• Hosted desktop solution is faster• Cost savings in terms of both IT equipmentand staff time• Removes the need to use Dropbox to sharedata19
    • 20. How does it work in Practice?• Great for start-up practices – grow with yourbusiness, low start-up costs• Multiple offices – integrated systems, costssavings• Merging firms – easy integration of two ormore practices• Replace old IT infrastructure – quickermigration, lower costs20
    • 21. Practicalities of using HostedDesktop• Printing• Scanning• Syncing of data / email to various devices• Software updates• Anti-virus & SPAM filtering• Backup to site21
    • 22. Hosted Application• Host any one application in the Cloud• Makes any software accessible in a webbrowser• Bookkeeping software such as Sage Line 50 orQuickbooks becomes available to view andedit by your client and you22
    • 23. SummaryHow is hosted desktop revolutionising theprofessional office• Security• Cost savings• Always up to date• Paperless office (or Less Paper)• Any business can benefit• Your Office Anywhere !23
    • 24. Any Questions?Jonathan OldknowStand 412020 3239 6181www.hosteddesktopuk.co.uk@HostedDesktopUK24

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