Defining The Real Time Enterprise, 2012

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This presentation covers the top ten lessons learned from research into successful real-time manufacturing enterprises. The study included interviews with 25 aerospace and defense manufacturers, focusing on their demand management and lean manufacturing strategies.

Your Customers’ Expectations Are Running At Warp Speed And Will Only Accelerate In 2012

Make The Leap From Passive To Passionate Customer Experiences – Now

Complacency, Not Other Companies, Is Your Greatest Competitor

Own The Moment And The Market Will Follow

So Many Metrics and So Little Time – Measure and ACT Only On What Matters

Seek Out Opportunities To Overwhelm Customers With Responsiveness

Harness Your Company’s Intelligence Immediately and Use It Aggressively

Grow Champions Daily

Make A Decision, Save A Customer

TRUST is the Most Powerful Accelerator and Largest Amplifier You Own

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  • Your Customers’ Expectations Are Running At Warp Speed Make the Leap from Passive to Passionate Customer Experiences – Now Complacency, Not Other Companies, Is Your Greatest Competitor Own The Moment and the Market Will Follow So Many Metrics and So Little Time – Measure and ACT Only On What Matters Seek Out Opportunities To Overwhelm Customers With Responsiveness Why You Need To Use Intelligence Immediately and Aggressively Grow Champions Daily Make A Decision, Save A Customer TRUST is the Most Powerful Accelerator and Largest Amplifier You Own
  • Your Customers’ Expectations Are Running At Warp Speed Make the Leap from Passive to Passionate Customer Experiences – Now Complacency, Not Other Companies, Is Your Greatest Competitor Own The Moment and the Market Will Follow So Many Metrics and So Little Time – Measure and ACT Only On What Matters Seek Out Opportunities To Overwhelm Customers With Responsiveness Why You Need To Use Intelligence Immediately and Aggressively Grow Champions Daily Make A Decision, Save A Customer TRUST is the Most Powerful Accelerator and Largest Amplifier You Own
  • Defining The Real Time Enterprise, 2012

    1. Defining the Real-Time Enterprise Louis Columbus Cincom Systems
    2. Real-TimeEnterprises Have APassion For DeliveringExceptional CustomerExperiences
    3. Make Every Minute inManufacturing CountTranslating long project schedulesinto achievable short- and long-range goalsUsing analytics to measurecollaboration with customerdesign, engineering, operationsand program managersObsessed with transforming trustinto an accelerator
    4. Stay up to speed on what’s driving customer decisions, priorities and expectations
    5. Realize their customers’ perception of time & urgency is often different than their own
    6. Obsessed with QualityEnergized with the vision of seeingtheir products last decades longerthan anyone predicted
    7. Launch Sequence For Real-Time Enterprises
    8. Launch Sequence For Real-Time EnterprisesYour Customers’ Expectations Are Running At Warp Speed And Will Only Accelerate In 2012Make The Leap From Passive To Passionate Customer Experiences – NowComplacency, Not Other Companies, Is Your Greatest CompetitorOwn The Moment And The Market Will FollowSo Many Metrics and So Little Time – Measure and ACT Only On What MattersSeek Out Opportunities To Overwhelm Customers With ResponsivenessHarness Your Company’s Intelligence Immediately and Use It AggressivelyGrow Champions DailyMake A Decision, Save A CustomerTRUST is the Most Powerful Accelerator and Largest Amplifier You Own
    9. Thank You

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