Lori Reed
Employee Learning & Development Coordinator
Public Library of Charlotte & Mecklenburg County
librarytrainer.com

http://www.ramsa.com/project.aspx?id=104

http://www.flickr.com/photos/auntie/164028451/

http://www.flickr.com/photos/exlibris/3052682687

http://www.flickr.com/photos/exlibris/3053522924/

http://www.flickr.com/photos/exlibris/3052696455/

http://www.flickr.com/photos/bookgrl/1290565748/

http://www.flickr.com/photos/libraryloft/1591566650/

Quick Facts about PLCMC
• Founded 1903
2
• 24 3
Locations
• Open 24/7 on the Web
• Over 550 Employees
• 79,000 DVDs, CDs, Audiobooks
• 575,000 attended programs
• 1.4 million items
• 5 million questions answered
• 7 million items checked out
• 13 million uses of our computers
• 70 million hits on our site plcmc.org

http://www.flickr.com/photos/yukali/2764611639/

http://www.flickr.com/photos/54511827@N00/3388374369/

The way we were… Help! I plugged the thingie
into the thing but it still
doesn’t work!

“Thanks. It was nice
to learn all the
terminology.
Now I feel like I could
even take my PC at
home apart with no
problem.”

New Vocabulary
Bulletin
Board Phishing
Spam
Blue Tooth
Blackberry

http://www.flickr.com/photos/maggiesworld/812273556

Real learning is not what most
of us grew up thinking it was.
~ Charles Handy

Idea/image courtesy of Kevin James http://engagedlearning.net

“Only 10-20% of training
transfers to the job.”
~ Jay Cross Informal Learning

“Informal learning accounts for over
75% of learning taking place in
organizations today.”
~ Marcia Conner

From this:
to this:
Idea/image courtesy of Kevin James http://engagedlearning.net

Discovery
Optional Challenge

I looked at the whole process as
a dare - if the rest of the staff
could do this, so could I as a
representative of the over-60
crowd!

The most eye-opening part of
Learning 2.0 for me has been the
variety of ways that people can
engage with each other socially
online.

L2 Statistics:
540 PLCMC Staff
372 Participants
69%
226 MP3 Players
42%

It helps to have nice
little incentives of course, but I
think the true reward (whether or
not we want to admit it) is that
we're improving our minds

http://www.flickr.com/photos/supercraig/329468088/

1. Get a news reader
http://www.flickr.com/photos/lumaxart/2308008470/

2. Subscribe to a few (digital) feeds
http://www.flickr.com/photos/brightmeadow/196120731/

3. Find more feeds

4. Create a blog Web page

5. Get connected

1. Just like veggies, try it more than once
2. Be part of the conversation
It’s ok to try, give up, try again
3.
If you’re lost, ask for directions
4.
5. Limited time? Set a timer for discovery.
The rest of your time should be used
strategically.

http://www.flickr.com/photos/wanderingone/280093301/