Generation Now: Surviving and Thriving With Multiple Generations in the Workplace

Generation NOW:Surviving and Thriving with Multiple Generations in the Workplace Lori Reed Lori Reed Learning Solutions lori@lorireed.com

Why might it be important to learn about different generations?

To: Help DeskSubject: My computerRemember that problem you ﬁxed theother day. It’s happening again. Can youcome ﬁx it right away.WTF

WTF? Why is he such a PITA? Yeah we’ll ﬁx your problem …next year.

I sure like those Help Desk guys.I want to be friendly so I’ll sign my name with my initials W.T.F. Professor Walter T. Franklin

Image Source: http://therubicon.org/2009/04/generational-differences/ 5

Learning Objectives:• What do we mean by generations• Deﬁne each generation• Strengths and challenges of each generation• How generations approach change• Tips to improve communication 6

Why we are the way we are? education ????????? personal experiences at ion ge ner 8

What do we mean bygenerations?

Generationsare deﬁned by their shared experiences

Trends that affectgenerational change

Parenting Styles

Technology

Life SpanLife Expectancy

Celebrities, Icons, Heroes 18

Conditions 19

Population in the Workforce Matures 4.7% Boomers 38.6% Gen X 32.1% Gen Y 24.7%

Matures or Veterans orTraditionalists• Born 1928-1945• Age 66 and older** As of 2011

Events•WWI•WWII•Korean War•Great Depression•Invention of atomicbomb Matures or Veterans or Traditionalists

Matures or Veterans orTraditionalists

Heroes Matures or Veterans or Traditionalists

Values•Hard work•Loyalty•Work toward acommon goal•Faith in governmentand institutions•Saving money Matures or LOYAL Veterans or Traditionalists

Boomers • Born 1946 – 1964 • Ages 47 - 65** As of 2011

BabyBoomers

Events•Civil Rights Act•Alaska and Hawaiibecome states•Vietnam War•MLK assassinated•Nixon becomespresident•Neil Armstrong walkson the moon•Watergate•TV Baby Boomers

TV Sets inHomes•1952 4 million•1960 50 million Baby Boomers

Values andTraits•Women’s and CivilRights•Competitive•Questioned theirupbringing•Saw some ﬂaws in theworld and tried to ﬁxthem Baby OPTIMISTIC Boomers

Gen X• Born 1965 – 1980• Age 46 – 31* As of 2011 Gen X

Events• 1st home computers TRS-80 and Commodore• Iran hostage crisis• John Lennon assassinated• Challenger explosion Gen X

Events• Divorce rate TRIPLED while Xers were growing up• Latch key kids• AIDS• Crack cocaine• Child abductions• Perceived threat of nuclear war Gen X

Values and Traits • Independent • Resourceful • Cautious • Self-command (no one will do it for me) • Faith in self, less faith in institutions • No common hero SKEPTICAL

Gen Y / Millenials• Born 1981 - 1999• Ages 12-30*• The next baby boom generation* As of 2011

Events• Berlin Wall falls• AOL• 1st consumer level digital camera• IPod• MySpace• Technology explosion• School shootings• Lockdowns REALISTIC Millennial

Millennial

Characteristics• Appreciation for diversity• Exposed to a lot – travel, day care, technology, media• Expect workplace to reﬂect diversity• Been involved in every family decision Millennial

Matures Boomer Gen X Gen YBirth 1928-1945 1946-1964 1965-1980 1981-1999Family Traditional Disintegrating Latch key kids BlendedEducation A dream A birthright A way to get there A huge expenseValues •“We” ﬁrst •Loyal to “me” •“Prove it to me” •“Work hard=reward” •Military •Team oriented •Work/Life Balance •Instant gratiﬁcation •Respect •Competitive •Why? •Hive mind •Conformity •Workaholics •Responsible for own •Job not a way of life but success means to provide for •Timeliness •Face time outside activities •Must believe in leader •“Army of 1” •Adult-o-lescenceHeroes Army, Navy MLK No common hero Family or someone they know or met (individual) (not individuals) JKF

Matures Boomer Gen X Gen YBirth 1928-1945 1946-1964 1965-1980 1981-1999In a word Loyal Optimistic Skeptical RealisticLeadership in a Chain of Change of command Self command Don’t command –few words command collaborate!Career Goals Build a legacy Build a stellar career Build a portable career Build parallel careersPreferred Rewards Satisfaction of a Money, title, recognition. Freedom. Time off. Relaxed Work that has meaning. job well done. Shifting to value of time. dress code. Portable Fun environment. Work in Alternative Time to care for children beneﬁts. teams. Resume building. scheduling. AND aging parents. Recognition.Balance Shifting the Help me balance myself Balance now not when I’m Work is not everything balance and everyone else 65Retirement Reward Retool Renew RecycleJob Changing Stigma Puts you behind Necessary Part of daily routine

Matures Boomer Gen X Gen YBirth 1928-1945 1946-1964 1965-1980 1981-1999Feedback No news is good Once a year How am I doing? At the push of a button! newsTraining I learned the Train too much and they The more they learn, the Lifelong learning is a way hard way so can will leave. more they stay. of life. you.

In chat: What one thing will you do differently as a result of today’s session? Image Source http://virtualschooling.ﬁles.wordpress.com 46

Thank you! Lori Reedlori@lorireed.com

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Generation Now: Surviving and Thriving With Multiple Generations in the Workplace

by Lori Reed on Jan 31, 2012

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Generation Now: Surviving and Thriving With Multiple Generations in the Workplace — Presentation Transcript