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Generation Now: Surviving and Thriving With Multiple Generations in the Workplace
 

Generation Now: Surviving and Thriving With Multiple Generations in the Workplace

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Presentation given to libraries on generations in the workplace by Lori Reed, http://lorireed.com.

Presentation given to libraries on generations in the workplace by Lori Reed, http://lorireed.com.

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  • To have a better understanding of the values, beliefs, work styles of different individuals.\n
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  • Photo Credit: http://www.flickr.com/photos/kalebdf/881453725/\n
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  • For the first time in history there are four generations of employees in our libraries. A fifth generation is already in our libraries and those are our future employees who may work side by side with some of us working in libraries today.\n\nEach generation has different learning and communication styles as well as vastly different motivations. \nLearn how to communicate, understand, and appreciate these differences. \n\nGenerational differences can affect everything in the workplace, including recruiting, building teams, dealing with change, motivating, managing, and maintaining and increasing productivity.\n\nResearch indicates that people communicate based on their generational backgrounds. \nEach generation has distinct attitudes, behaviors, expectations, habits and motivations.\n
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  • Disclaimer: You might not agree with everything said here.\n\nWe’ve all done our share of stereotyping. But the only way to get to know each other is to stop stereotyping and get to know who people really are and why they are the way they are. Think of what we’re talking about today not as stereotyping but as learning something about someone else you might not have known before.\n
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  • Cultural generations are cohorts of people who were born in the same date range and share similar cultural experience.\n
  • Photo Credit: http://www.coloradolendingsource.org/images/crowd_2.jpg\n\nList some events that have happened in your life that have defined your generation.\n
  • WWII\nPhoto credit: http://www.ptsdsurvivalmanual.net/pix/soldier-weeps-comfort.jpg\n\nSegration\nPhoto credit: http://graphics8.nytimes.com/images/2007/07/01/weekinreview/01rosen_CA1.600.jpg\n
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  • From latch key kids to helicopter parents.\n
  • Photo Credit: http://www.thetechland.com/wp-content/uploads/2009/Inventions/Microwave-oven.jpg\n\nTechnology has changed! List a new technology that was a life changer for you/\n
  • Data Source: http://www.infoplease.com/ipa/A0005140.html\nImage Source: http://daveeriqat.files.wordpress.com/2009/02/us_life_expectancy.png\n
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  • Been in workplace 40+ years\nUsed computers ½ of that time\nThings were scarce\nPlaces seemed far away\nLarge families with lots of children\nEducation \n
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  • Heroes and Influencers\n\nJoe DiMaggio\nAlfred Hitchcock\nFranklin Delano Roosevelt\nJohn Wayne\nElla Fitzgerald\nDuke Ellington\n
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  • Been in workplace 40+ years\nUsed computers ½ of that time\nMore than 50% of men are veterans\n
  • In the 1960s Boomers entered the workforce. \nBoomers are the largest generation ever.\nNamed for the huge increase in births after the end of WWII.\n\n1945 Atomic bomb\n1947 Microwave invented\n1947 Regular TV programs invented\n1950 Korean War\n1954 Brown vs. Board of Education\n1957 Civil Rights Act\n1959 Alaska and Hawaii become states\n1961 Vietnam War Begins\n1968 MLK Assassinated\n1969 Nixon becomes President\n1969 Neil Armstrong walks on moon\n1972 Watergate\n
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  • Heroes and Influences\n\nMartin Luther King\nRichard Nixon\nJohn F. Kennedy\nBeaver Cleaver\nRosa Parks\nBarbara Streisand\nCaptain Kirk\nBeatles\n
  • In the 1960s Boomers entered the workforce. \nBoomers are the largest generation ever.\nNamed for the huge increase in births after the end of WWII.\n\n1945 Atomic bomb\n1947 Microwave invented\n1947 Regular TV programs invented\n1950 Korean War\n1954 Brown vs. Board of Education\n1957 Civil Rights Act\n1959 Alaska and Hawaii become states\n1961 Vietnam War Begins\n1968 MLK Assassinated\n1969 Nixon becomes President\n1969 Neil Armstrong walks on moon\n1972 Watergate\n\nIn 1952 there were 4 million TV sets\nBy 1960 50 million\n
  • \nIn 1952 there were 4 million TV sets\nBy 1960 50 million\n
  • In the 1960s Boomers entered the workforce. \nBoomers are the largest generation ever.\nNamed for the huge increase in births after the end of WWII.\n\n1945 Atomic bomb\n1947 Microwave invented\n1947 Regular TV programs invented\n1950 Korean War\n1954 Brown vs. Board of Education\n1957 Civil Rights Act\n1959 Alaska and Hawaii become states\n1961 Vietnam War Begins\n1968 MLK Assassinated\n1969 Nixon becomes President\n1969 Neil Armstrong walks on moon\n1972 Watergate\n\nIn 1952 there were 4 million TV sets\nBy 1960 50 million\n
  • 1976-7 1st home computers TRS-80 and Commodore\n1979 Iran hostage crisis\n1980 John Lennon assassinated\n1981 MSDOS and IBM PC\n1986 Challenger accident\n1989 Berlin Wall falls\n
  • 1976-7 1st home computers TRS-80 and Commodore\n1979 Iran hostage crisis\n1980 John Lennon assassinated\n1981 MSDOS and IBM PC\n1986 Challenger accident\n1989 Berlin Wall falls\n
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  • Influencers and Heroes but what happened to each hero\n\nBill Clinton\nOJ Simpson\nMadonna\nMichael Jordan\nBeavis and Butthead\nDilbert\n
  • 1989 Berlin Wall falls\n1991 AOL for DOS\n1994 1st consumer level digital camera\n2001 ipod hits consumer market\n2006 MySpace invented\n
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  • 1989 Berlin Wall falls\n1991 AOL for DOS\n1994 1st consumer level digital camera\n2001 ipod hits consumer market\n2006 MySpace invented\n
  • Chelsea Clinton\nPrince William\nLeonardo DiCaprio\nBuffy\nFelicity\nCartman\nSerena and Venus Williams\nSammy Sosa\nMarilyn Manson\n
  • 1989 Berlin Wall falls\n1991 AOL for DOS\n1994 1st consumer level digital camera\n2001 ipod hits consumer market\n2006 MySpace invented\n
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  • Careers\n\nTraditionalists expected to spend a lifetime with one employer\nView traditionalists as moving along a path that involves service loyalty and desire to give back\nMany orgs are recruiting them to help with management and training\n31% say their company does not care about their career development\n\n\nBoomers have wanted to excel and feel the career clock ticking\nThey love to be challenged\nDon’t pile on more work design a path that gives them opportunity visibility and challenges\nOver time boomers may focus less on what they’ve always done and more on personal satisfaction\n\nIf you are a boomer seek out a mentor in a traditionalist, do informational interviews, find out what you can do to increase your value to future employers\n\nGen X\n\nKeep moving or die – like a shark\nCant stand the thought of being stuck in a dead end\nEverything is temporary\nDistrust of career permanence\nHave seen things become obsolete cant help but wonder if we will become obsolete\nBoomers and traditionalists may see xers as disloyal or unreliable – xers need to feel coached and trained and that they are building a career portfolio. They don’t really want to move they want satability and security.\n\nAccept that they look at the world through a skeptical lens\nJob hopping – see as a survival strategy\n\nIf you manage and xer give them lots of projects that are resume builders\n\nIf you are an xer respect that it took time for your leaders to get where they are\n\nFor millennials the career is like a rubiks cube moving up down side to side all in the blink of an eye\nAs a manager accept that career paths don’t always have to go up \nCreate paths in numerous directions\nOffer lots of feedback and support\nMultitaskers\nCan learn several jobs at once\nAs a manager it’s a good strategy to embrace this\nWill probably change jobs 10 times not jobs careers\n
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Generation Now: Surviving and Thriving With Multiple Generations in the Workplace Generation Now: Surviving and Thriving With Multiple Generations in the Workplace Presentation Transcript

  • Generation NOW:Surviving and Thriving with Multiple Generations in the Workplace Lori Reed Lori Reed Learning Solutions lori@lorireed.com
  • Why might it be important to learn about different generations?
  • To: Help DeskSubject: My computerRemember that problem you fixed theother day. It’s happening again. Can youcome fix it right away.WTF
  • WTF? Why is he such a PITA? Yeah we’ll fix your problem …next year.
  • I sure like those Help Desk guys.I want to be friendly so I’ll sign my name with my initials W.T.F. Professor Walter T. Franklin
  • Image Source: http://therubicon.org/2009/04/generational-differences/ 5
  • Learning Objectives:• What do we mean by generations• Define each generation• Strengths and challenges of each generation• How generations approach change• Tips to improve communication 6
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  • Why we are the way we are? education ????????? personal experiences at ion ge ner 8
  • What do we mean bygenerations?
  • Generationsare defined by their shared experiences
  • Trends that affectgenerational change
  • Parenting Styles
  • Technology
  • Life SpanLife Expectancy
  • Celebrities, Icons, Heroes 18
  • Conditions 19
  • Population in the Workforce Matures 4.7% Boomers 38.6% Gen X 32.1% Gen Y 24.7%
  • Matures or Veterans orTraditionalists• Born 1928-1945• Age 66 and older** As of 2011
  • Events•WWI•WWII•Korean War•Great Depression•Invention of atomicbomb Matures or Veterans or Traditionalists
  • Matures or Veterans orTraditionalists
  • Heroes Matures or Veterans or Traditionalists
  • Values•Hard work•Loyalty•Work toward acommon goal•Faith in governmentand institutions•Saving money Matures or LOYAL Veterans or Traditionalists
  • Boomers • Born 1946 – 1964 • Ages 47 - 65** As of 2011
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  • BabyBoomers
  • Events•Civil Rights Act•Alaska and Hawaiibecome states•Vietnam War•MLK assassinated•Nixon becomespresident•Neil Armstrong walkson the moon•Watergate•TV Baby Boomers
  • TV Sets inHomes•1952 4 million•1960 50 million Baby Boomers
  • Values andTraits•Women’s and CivilRights•Competitive•Questioned theirupbringing•Saw some flaws in theworld and tried to fixthem Baby OPTIMISTIC Boomers
  • Gen X• Born 1965 – 1980• Age 46 – 31* As of 2011 Gen X
  • Events• 1st home computers TRS-80 and Commodore• Iran hostage crisis• John Lennon assassinated• Challenger explosion Gen X
  • Events• Divorce rate TRIPLED while Xers were growing up• Latch key kids• AIDS• Crack cocaine• Child abductions• Perceived threat of nuclear war Gen X
  • Values and Traits • Independent • Resourceful • Cautious • Self-command (no one will do it for me) • Faith in self, less faith in institutions • No common hero SKEPTICAL
  • Gen X
  • Gen Y / Millenials• Born 1981 - 1999• Ages 12-30*• The next baby boom generation* As of 2011
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  • Events• Berlin Wall falls• AOL• 1st consumer level digital camera• IPod• MySpace• Technology explosion• School shootings• Lockdowns REALISTIC Millennial
  • Millennial
  • Characteristics• Appreciation for diversity• Exposed to a lot – travel, day care, technology, media• Expect workplace to reflect diversity• Been involved in every family decision Millennial
  • Matures Boomer Gen X Gen YBirth 1928-1945 1946-1964 1965-1980 1981-1999Family Traditional Disintegrating Latch key kids BlendedEducation A dream A birthright A way to get there A huge expenseValues •“We” first •Loyal to “me” •“Prove it to me” •“Work hard=reward” •Military •Team oriented •Work/Life Balance •Instant gratification •Respect •Competitive •Why? •Hive mind •Conformity •Workaholics •Responsible for own •Job not a way of life but success means to provide for •Timeliness •Face time outside activities •Must believe in leader •“Army of 1” •Adult-o-lescenceHeroes Army, Navy MLK No common hero Family or someone they know or met (individual) (not individuals) JKF
  • Matures Boomer Gen X Gen YBirth 1928-1945 1946-1964 1965-1980 1981-1999In a word Loyal Optimistic Skeptical RealisticLeadership in a Chain of Change of command Self command Don’t command –few words command collaborate!Career Goals Build a legacy Build a stellar career Build a portable career Build parallel careersPreferred Rewards Satisfaction of a Money, title, recognition. Freedom. Time off. Relaxed Work that has meaning. job well done. Shifting to value of time. dress code. Portable Fun environment. Work in Alternative Time to care for children benefits. teams. Resume building. scheduling. AND aging parents. Recognition.Balance Shifting the Help me balance myself Balance now not when I’m Work is not everything balance and everyone else 65Retirement Reward Retool Renew RecycleJob Changing Stigma Puts you behind Necessary Part of daily routine
  • Matures Boomer Gen X Gen YBirth 1928-1945 1946-1964 1965-1980 1981-1999Feedback No news is good Once a year How am I doing? At the push of a button! newsTraining I learned the Train too much and they The more they learn, the Lifelong learning is a way hard way so can will leave. more they stay. of life. you.
  • In chat: What one thing will you do differently as a result of today’s session? Image Source http://virtualschooling.files.wordpress.com 46
  • Thank you! Lori Reedlori@lorireed.com