• Save
Core Competencies: Training for Results
Upcoming SlideShare
Loading in...5
×
 

Core Competencies: Training for Results

on

  • 4,464 views

Webinar for NEFLIN October 7, 2009

Webinar for NEFLIN October 7, 2009

Statistics

Views

Total Views
4,464
Views on SlideShare
4,451
Embed Views
13

Actions

Likes
1
Downloads
0
Comments
0

1 Embed 13

http://www.slideshare.net 13

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Sources:Competenthttp://en.wiktionary.org/wiki/competentCompetencieshttp://hrcouncil.ca/hr-toolkit/HRToolkitGlossary.cfm
  • Source: http://www.ddiworld.com/pdf/ddi_usingcompetenciestobuild_mg.pdfUSING COMPETENCIES TO BUILD A SUCCESSFUL ORGANIZATION by DDI
  • Source: http://www.ddiworld.com/pdf/ddi_usingcompetenciestobuild_mg.pdfUSING COMPETENCIES TO BUILD A SUCCESSFUL ORGANIZATION by DDI
  • Source: http://www.acend.com/Portals/0/Kirkpatrick.gif
  • DiscussionPhoto Credit: http://www.flickr.com/photos/swaheel/2384565111/sizes/o/

Core Competencies: Training for Results Core Competencies: Training for Results Presentation Transcript

  • Core Competencies: Training for Results
    Lori Reed
    librarytrainer.com
    October 7, 2009
  • Agenda
    Look at PLCMC’s Core Competencies for Technology
    Discuss how to identify competencies
    Discuss how to create a training plan based on competencies
    How to demonstrate results
  • Core Competencies
    Competent
    Having sufficient skill, knowledge, ability, or qualifications
    Competencies
    A set of knowledge, skills and abilities obtained through formal or non-formal education, work experience, or other means required to perform a job.
    View slide
  • Why Competencies?
    View slide
  • How PLCMC got started
    • Explosion of technology options
    • Greater demand for services
    • Higher & Higher user expectations
    • Everyone is a creator
    2000 2001 2003 2004 2005 2006 2007
  • Where we were…2005
    • Four components to the PLCMC Core Competencies model.
    • Each “Core” is a building block for additional competencies.
    • Core I is the foundation on which all other competencies are built.
    http://tinyurl.com/yo2zmh
    PLCMC’s Competencies Model
  • Core I Pre-Assessment
  • Training We Did
    • Classroom led workshops
    • Online tutorials
    • Small branch sessions
    • Self-paced learning guides
  • 5-Month Learning Blitz
  • Results
  • Our next step
    The following areas have been identified as key to employee success at PLCMC:
     
    • Communication
    • Customer Service
    • Ethics & Values
    • Knowledge of the Library
    • Learning & Personal Growth
    • Safety & Security
    • Technology
  • Identifying Competencies
    Job descriptions
    Leadership
    Managers & supervisors
    Employees
  • PLCMC Employee Competencies
    The following areas have been identified as key to employee success at PLCMC:
     
    • Communication
    • Customer Service
    • Ethics & Values
    • Knowledge of the Library
    • Learning & Personal Growth
    • Safety & Security
    • Technology
  • Writing Competencies
    “Competency Index for the Library Field.” WebJunction. <http://www.webjunction.org/competencies>.
  • Creating a Training Plan
  • Results
  • Tips for Successful Implementation
    • Management buy in
    • Involve staff from the beginning
    • Address fears up front
    • Communicate
    • Identify your champions
    • Accountability
    • Written goals/development plan
    • Reward success and failures
    • Be prepared for change!
  • Additional Resources
    “Competency-Based or a Traditional Approach to Training?” T+D 58:4 Apr 2004
    p46-57.
    “Competency Index for the Library Field.” WebJunction.
    <http://www.webjunction.org/competencies>.
    Houghton-Jan, Sarah. “Technology Competencies and Training for Libraries.” Library Technology Reports 43:2 Mar/Apr 2007
    “LE@D Lifelong Education at Desktop.” University of North Texas.
    <http://www.leadonline.info>.
    “PLCMC’s Information Technology Core Competencies List.” PLCMC.
    <http://www.plcmc.org/public/learning/plcmccorecomp.pdf>.
    “Technology Training and Competencies for Libraries Webinar.” OPAL. 15 May 2008 <http://www.opal-online.org/houghtonjantech20080515>.
    “Technology Competencies for Library Staff Webinar.” WebJunction. July 2007 < http://www.webjunction.org/470/articles/content/449895>.
  • Questions?
    Lori Reed
    email: lori@lorireed.com
    web: librarytrainer.com
    You can view a copy of this presentation at:
    http://www.slideshare.net/lorireed
    List of bookmarked sites relating to competencies:
    http://delicious.com/lorireed/competencies