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Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
Core Competencies: Training for Results
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Core Competencies: Training for Results

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Webinar for NEFLIN October 7, 2009

Webinar for NEFLIN October 7, 2009

Published in: Education, Technology, Business
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  • Sources:Competenthttp://en.wiktionary.org/wiki/competentCompetencieshttp://hrcouncil.ca/hr-toolkit/HRToolkitGlossary.cfm
  • Source: http://www.ddiworld.com/pdf/ddi_usingcompetenciestobuild_mg.pdfUSING COMPETENCIES TO BUILD A SUCCESSFUL ORGANIZATION by DDI
  • Source: http://www.ddiworld.com/pdf/ddi_usingcompetenciestobuild_mg.pdfUSING COMPETENCIES TO BUILD A SUCCESSFUL ORGANIZATION by DDI
  • Source: http://www.acend.com/Portals/0/Kirkpatrick.gif
  • DiscussionPhoto Credit: http://www.flickr.com/photos/swaheel/2384565111/sizes/o/
  • Transcript

    • 1. Core Competencies: Training for Results<br />Lori Reed<br />librarytrainer.com<br />October 7, 2009<br />
    • 2. Agenda<br />Look at PLCMC’s Core Competencies for Technology<br />Discuss how to identify competencies<br />Discuss how to create a training plan based on competencies<br />How to demonstrate results<br />
    • 3. Core Competencies<br />Competent<br />Having sufficient skill, knowledge, ability, or qualifications<br />Competencies<br />A set of knowledge, skills and abilities obtained through formal or non-formal education, work experience, or other means required to perform a job.<br />
    • 4. Why Competencies?<br />
    • 5. How PLCMC got started<br /><ul><li> Explosion of technology options
    • 6. Greater demand for services
    • 7. Higher & Higher user expectations
    • 8. Everyone is a creator </li></ul>2000 2001 2003 2004 2005 2006 2007<br />
    • 9. Where we were…2005<br />
    • 10. <ul><li>Four components to the PLCMC Core Competencies model.
    • 11. Each “Core” is a building block for additional competencies.
    • 12. Core I is the foundation on which all other competencies are built.</li></ul>http://tinyurl.com/yo2zmh<br />PLCMC’s Competencies Model<br />
    • 13.
    • 14. Core I Pre-Assessment<br />
    • 15. Training We Did<br /><ul><li> Classroom led workshops
    • 16. Online tutorials
    • 17. Small branch sessions
    • 18. Self-paced learning guides</li></li></ul><li>
    • 19.
    • 20.
    • 21. 5-Month Learning Blitz<br />
    • 22. Results<br />
    • 23. Our next step<br />The following areas have been identified as key to employee success at PLCMC:<br /> <br /><ul><li>Communication
    • 24. Customer Service
    • 25. Ethics & Values
    • 26. Knowledge of the Library
    • 27. Learning & Personal Growth
    • 28. Safety & Security
    • 29. Technology</li></li></ul><li>Identifying Competencies<br />Job descriptions<br />Leadership<br />Managers & supervisors<br />Employees<br />
    • 30. PLCMC Employee Competencies<br />The following areas have been identified as key to employee success at PLCMC:<br /> <br /><ul><li>Communication
    • 31. Customer Service
    • 32. Ethics & Values
    • 33. Knowledge of the Library
    • 34. Learning & Personal Growth
    • 35. Safety & Security
    • 36. Technology</li></li></ul><li>Writing Competencies<br />“Competency Index for the Library Field.” WebJunction. &lt;http://www.webjunction.org/competencies&gt;.<br />
    • 37.
    • 38. Creating a Training Plan<br />
    • 39. Results<br />
    • 40. Tips for Successful Implementation<br /><ul><li>Management buy in
    • 41. Involve staff from the beginning
    • 42. Address fears up front
    • 43. Communicate
    • 44. Identify your champions
    • 45. Accountability
    • 46. Written goals/development plan
    • 47. Reward success and failures
    • 48. Be prepared for change!</li></li></ul><li>
    • 49. Additional Resources<br />“Competency-Based or a Traditional Approach to Training?” T+D 58:4 Apr 2004<br /> p46-57.<br />“Competency Index for the Library Field.” WebJunction. <br /> &lt;http://www.webjunction.org/competencies&gt;.<br />Houghton-Jan, Sarah. “Technology Competencies and Training for Libraries.” Library Technology Reports 43:2 Mar/Apr 2007 <br />“LE@D Lifelong Education at Desktop.” University of North Texas. <br /> &lt;http://www.leadonline.info&gt;.<br />“PLCMC’s Information Technology Core Competencies List.” PLCMC.<br /> &lt;http://www.plcmc.org/public/learning/plcmccorecomp.pdf&gt;.<br />“Technology Training and Competencies for Libraries Webinar.” OPAL. 15 May 2008 &lt;http://www.opal-online.org/houghtonjantech20080515&gt;.<br />“Technology Competencies for Library Staff Webinar.” WebJunction. July 2007 &lt; http://www.webjunction.org/470/articles/content/449895&gt;.<br />
    • 50. Questions?<br />Lori Reed<br />email: lori@lorireed.com<br />web: librarytrainer.com<br />You can view a copy of this presentation at:<br />http://www.slideshare.net/lorireed<br />List of bookmarked sites relating to competencies:<br />http://delicious.com/lorireed/competencies<br />

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