PRESENCE & PARTICIPATION
IN THE TRANSFORMATION OF INDUSTRIAL INFRASTRUCTURES

Lorenzo Davoli
DESIGNERS ATTENTION IS SHIFTING

from:
New product and services

To:
Infrastructures and
their foundations

Societal needs...
1 - PROLOGUE:
Example of IoT infrastructure development

2 - TRANSFORMING INFRASTRUCTURE
Enabling user led innovation and ...
1 - PROLOGUE:
SATIN PROJECT

www.satinportal.se
PROCESS

User Centered approach

Different interaction styles prototyped and
tested and evaluated with users

Low Fi - Hi ...
RADICAL INNOVATIONS REQUIRE
NEW FOUNDATIONS:

Satin example of traditional top down infrastructure:
Technological driven, ...
TRANSFORMING
INFRASTRUCTURES
INFRASTRUCTURES:

Infrastructures are socio-technical fabric of societies, they
co-evolve together: from modern states to ...
ALTERNATIVE FORM OF PRODUCTION AND
CONSUMPTION ARE EMERGING:

Sustainable & Collaborative Services
Small scale & distribut...
FROM:
DESIGN ALTERNATIVE PRODUCT AND SERVICES

TO:
HOW TO OVERCOME SCALABILITY AND DIFFUSION
CONSTRAINTS EXERTED BY THE IN...
STRATEGY: MAKING INDUSTRIAL SYSTEMS RECEPTIVE
RECEPTIVE/SUPPORTIVE TO BOTTOM UP INNOVATION

Engineering Qualities:
Closed;...
TRAJECTORY:
IDENTIFYING A TRAJECTORY:
FROM LITERATURE

Naturalization/ Exclusion:
G.Bowker & S.L. Star
Commoditization/Mean-end divide...
IDENTIFYING A TRAJECTORY :
DESIGN DISCIPLINE - FIELD

Co.Design

Pictures:
Green Button Etnography Source: http://blogs.pa...
IDENTIFYING A TRAJECTORY :
DESIGN DISCIPLINE - FIELD

System Design For Sustainability - PSS

Picture Left : Cape Town Sus...
IDENTIFYING A TRAJECTORY :
DESIGN DISCIPLINE - FIELD

New infrastructure

Formal infrastructure

Participatory Sensing / T...
IDENTIFYING A TRAJECTORY :
DESIGN DISCIPLINE - FIELD

Surface
Re-Configurations

Niche Solutions

Formalization

Reveal bot...
METHODOLOGICAL GAP:
INFRASTRUCTURES AS CO.DESIGN MATERIAL

Current method act only on their surface
or fringes of existing...
METHODOLOGICAL FRAMEWORK:

3.

4.

CONFIGURATION

RE-CONFIGURATION

2.

FIGURATION

1.

- LOCAL PSS
PARTICIPATION
OPEN INN...
HACKING DELIVERY SERVICES
DELIVERY SYSTEMS
& POSTAL SERVICES

Freight Delivery is a wicked problem:
heterogeneity of actors/ needs lack of data
Post...
METHODOLOGICAL FRAMEWORK:
LOGISTIC AS AN EXAMPLE

1. REVEALING

Devices

Visualizations at
different scales

FIELD EXPLORA...
4 MAILS
4 MAILS

HIGHWAY NODE

AIRPORT MAIN NODE
FROM A TO B

by Ruben Van Der Vleuten
http://www.rubenvandervleuten.com/
A metasearch engine to share paths and the
latent capacity of commercial vehicles?
REFLECTIONS ON THE TWO HACKS
Engaging explorations
Representation/Visualization are description and not
sufficient to presc...
INTERVIEWS AND FIELD WITH
LOCAL DELIVERY SERVICES

Interviews manager drivers employees
of local branches of large deliver...
EXAMPLE: EXPLORING P2P DELIVERIES
LOGISTIC FOR
FLODA31
LOGISTIC
FOR FLODA31

Small architecture firm
Small scale production
A lot of building activities on site
Current systems u...
SMS GATEWAY

GPS
+ GSM

Send data
Via GSM
Network

Backup

Real Time
Location

GPS tracker
DELIVERY
BOX

2200 mAh
6000 mAh...
User probes delivered / Infrastructure probe Shipped
RESULTS SO FAR....
INDUSTRIAL RATIONALITY?
INFRASTRUCTURES NATURALLY TEND TO EXLUDE ...

Closest node 40Km
PRESENCE & PARTICIPATION
IN THE TRANSFORMATION OF INDUSTRIAL INFRASTRUCTURES

Lorenzo Davoli
Presence and participation in the transformation of industrial infrastrucutres
Presence and participation in the transformation of industrial infrastrucutres
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Presence and participation in the transformation of industrial infrastrucutres

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Lecture at Aalto Media Factory http://mediafactory.aalto.fi/internet-of-things/
November 26th 2013

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Presence and participation in the transformation of industrial infrastrucutres

  1. 1. PRESENCE & PARTICIPATION IN THE TRANSFORMATION OF INDUSTRIAL INFRASTRUCTURES Lorenzo Davoli
  2. 2. DESIGNERS ATTENTION IS SHIFTING from: New product and services To: Infrastructures and their foundations Societal needs are changing Infrastructures need to serve new functions New Design competencies, tools and processes
  3. 3. 1 - PROLOGUE: Example of IoT infrastructure development 2 - TRANSFORMING INFRASTRUCTURE Enabling user led innovation and participation 3 - TRAJECTORY Sketch of a possible methodology and process 4 - HACKING DELIVERY SERVICES Ongoing work on logistic infrastructure
  4. 4. 1 - PROLOGUE:
  5. 5. SATIN PROJECT www.satinportal.se
  6. 6. PROCESS User Centered approach Different interaction styles prototyped and tested and evaluated with users Low Fi - Hi fi prototypes testing to what extent people could create functionalities with these interfaces. Agent “based” interface test - physical mockup Results: people able to use the interface but unable to make sense of and with it
  7. 7. RADICAL INNOVATIONS REQUIRE NEW FOUNDATIONS: Satin example of traditional top down infrastructure: Technological driven, efficiency and usability Influence on the Design Space: The underlying infrastructures that generate it Context provide meaningfulness: Existing diverse, local,specific practices and needs New work practices from concrete to abstract to inform design of inf.
  8. 8. TRANSFORMING INFRASTRUCTURES
  9. 9. INFRASTRUCTURES: Infrastructures are socio-technical fabric of societies, they co-evolve together: from modern states to global markets Post industrial society developing new contextual sensitivity and local flexibility needs. New interactivity, change in location/activity relations, increased awareness and consumers power. Prevalent top down design approaches and standardization criteria unable to meet these needs Industrial systems Inherently slow to change
  10. 10. ALTERNATIVE FORM OF PRODUCTION AND CONSUMPTION ARE EMERGING: Sustainable & Collaborative Services Small scale & distributed Flexible manufacturing techniques / information technology as enablers Fulfill needs industrial system are not able to satisfy Foundations for a more responsive and resilient infrastructure Pictures: Hiriko Car, source: www.hiriko.com / Very Good & Proper, source: Domus Web “Generazione D2C” / Azienda Agricola Lago Scuro source: www.cascinalagoscuro.it / Smart Citizens Barcelona, source: www.smartcitizen.me / Distributed systems
  11. 11. FROM: DESIGN ALTERNATIVE PRODUCT AND SERVICES TO: HOW TO OVERCOME SCALABILITY AND DIFFUSION CONSTRAINTS EXERTED BY THE INDUSTRIAL REGIME THEY OPERATE WITHIN
  12. 12. STRATEGY: MAKING INDUSTRIAL SYSTEMS RECEPTIVE RECEPTIVE/SUPPORTIVE TO BOTTOM UP INNOVATION Engineering Qualities: Closed; Reliable; Generalized Designed for Stability and Control; Slow to Change Top Down New Feedback loops What is a design practice that is not top down or bottom up ? Diverse; Distributed Socially Driven; Local; Flexible; Small Scale; Redundant.. Bottom Up
  13. 13. TRAJECTORY:
  14. 14. IDENTIFYING A TRAJECTORY: FROM LITERATURE Naturalization/ Exclusion: G.Bowker & S.L. Star Commoditization/Mean-end divide: A.Borgmann Figuration/Configuration: L.Suchman Transparency / Open Service Innovation: H.Chesborough Public/Habits: J.Dewey Black boxing/Unbundling T.Hughes - B.Latour - D.Haraway S.Graham & S.Marvin & more... } INVISIBILITY OF INFRASTRUCTURES
  15. 15. IDENTIFYING A TRAJECTORY : DESIGN DISCIPLINE - FIELD Co.Design Pictures: Green Button Etnography Source: http://blogs.parc.com/ Debtoscope project Source http://slightchanges.com
  16. 16. IDENTIFYING A TRAJECTORY : DESIGN DISCIPLINE - FIELD System Design For Sustainability - PSS Picture Left : Cape Town Sustainable Mobility project; source Ceschin 2012 “The introduction and scaling up of sustainable PSS “
  17. 17. IDENTIFYING A TRAJECTORY : DESIGN DISCIPLINE - FIELD New infrastructure Formal infrastructure Participatory Sensing / Tracing Infrastructures Pictures: Le Montre Vert, Green watch-CIty Pulse project source http://www.fing.org/?La-Montre-verte-City-pulse-Green&lang=en/ MIT SenseablecIty Lab “Trash Track” Project source http://senseable.mit.edu/ / MIT Senseablecity Lab, “Forage Tracking” project source http://senseable.mit.edu// Informal Infrastructure
  18. 18. IDENTIFYING A TRAJECTORY : DESIGN DISCIPLINE - FIELD Surface Re-Configurations Niche Solutions Formalization Reveal bottom up services to “formalize them” - SDS/PSS - Co.Design Area of impact regime / infrastructure - SDS-PSS - Co.Design - P.Sensing - SDS/PSS - P.Sensing
  19. 19. METHODOLOGICAL GAP: INFRASTRUCTURES AS CO.DESIGN MATERIAL Current method act only on their surface or fringes of existing regimes, limiting the impact of their final designs. Standards and protocols driving formal institutions are often inaccessible to users and designers and therefore impossible to readjust according to new needs. User led innovation require a transparency To open up infrastructures for re-interpretation and design, certain interventions might be necessary Will people come out with innovative/alternative ways of using infrastructures if given this material?
  20. 20. METHODOLOGICAL FRAMEWORK: 3. 4. CONFIGURATION RE-CONFIGURATION 2. FIGURATION 1. - LOCAL PSS PARTICIPATION OPEN INNOVATION IND. INFR. - OPEN INNOVATION TOOLKIT/PLATFORMS - SHOW ROOM CASES EXPERIMENTS Revealing Provides material to design Tracing / Probing Users tools to expand understanding of context, infrastructure and its interpretations Staging Examples Analysis Co.Design Workshop and prototyping Reflection and evaluation: is people supported using infrastructure differently?
  21. 21. HACKING DELIVERY SERVICES
  22. 22. DELIVERY SYSTEMS & POSTAL SERVICES Freight Delivery is a wicked problem: heterogeneity of actors/ needs lack of data Postal Service as good example of Industrial infrastructure and logistic service Global efficiency local impacts and generalizations Designed and operates in the same way in every city Back end inaccessible from user prospective
  23. 23. METHODOLOGICAL FRAMEWORK: LOGISTIC AS AN EXAMPLE 1. REVEALING Devices Visualizations at different scales FIELD EXPLORATIONS Interviews & fieldwork practice 2. TRACING & PROBING Field + Probes
  24. 24. 4 MAILS
  25. 25. 4 MAILS HIGHWAY NODE AIRPORT MAIN NODE
  26. 26. FROM A TO B by Ruben Van Der Vleuten http://www.rubenvandervleuten.com/
  27. 27. A metasearch engine to share paths and the latent capacity of commercial vehicles?
  28. 28. REFLECTIONS ON THE TWO HACKS Engaging explorations Representation/Visualization are description and not sufficient to prescribe action Single interpretation of these representations not enough > iterative design process + key stakeholders Transparency of the formal infrastructure to be re-purposed and re-interpreted Hacking as co.Design: learning, skill development and empowerment Critical Practice
  29. 29. INTERVIEWS AND FIELD WITH LOCAL DELIVERY SERVICES Interviews manager drivers employees of local branches of large delivery companies Follow delivery trucks and monitor their their loads during the day Observing protocols and technology in use
  30. 30. EXAMPLE: EXPLORING P2P DELIVERIES
  31. 31. LOGISTIC FOR FLODA31
  32. 32. LOGISTIC FOR FLODA31 Small architecture firm Small scale production A lot of building activities on site Current systems unable to serve their supply needs
  33. 33. SMS GATEWAY GPS + GSM Send data Via GSM Network Backup Real Time Location GPS tracker DELIVERY BOX 2200 mAh 6000 mAh Battery SERVER Battery Tilt Triggered Camera UI
  34. 34. User probes delivered / Infrastructure probe Shipped
  35. 35. RESULTS SO FAR....
  36. 36. INDUSTRIAL RATIONALITY?
  37. 37. INFRASTRUCTURES NATURALLY TEND TO EXLUDE ... Closest node 40Km
  38. 38. PRESENCE & PARTICIPATION IN THE TRANSFORMATION OF INDUSTRIAL INFRASTRUCTURES Lorenzo Davoli

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