Your SlideShare is downloading. ×
0
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
B2C presentation: How to sell to german customers
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

B2C presentation: How to sell to german customers

160

Published on

How to start a successful online operation with a sales office like multichannel-germany. …

How to start a successful online operation with a sales office like multichannel-germany.
Expand your B2C, business to consumer, sales to the german online market through a sales office like multichannel-germany.
We operate all necessary registrations, taxes, customer care and order management.
Check: www.multichannel-germany.com

Published in: Business, Travel
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
160
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Presentation B2C Services
  • 2. - who we are - why Germany - challenges - steps to take - how does it work? - what does it cost?
  • 3. We are a sales company. We organise the sales of your products in Germany or Europe. Our mission is to open the doors to Germany for entrepreneurs from around the world. We are a sales office which helps to connect B2C suppliers with their endusers, as well as B2B suppliers with wholesale distributors and other types of business partners in Germany. With us you will obtain a sales representative in Germany which provides market entry into Germany through multichannel integration of your sales. We are located in Wuppertal, Germany. who we are why Germany challenges steps to take how does it work what does it cost
  • 4. Thus, Multichannel-Germany is the best retail and wholesale outsourcing operator in Germany with: - more than 15 years experience in B2C and B2B trading; - more than 10 years e-commerce experience; - more than 8 years Amazon and eBay experience; - the professional team in online shop design and programming (PHP/SQL/Ajax/C++/C#); - high level skills in search engine optimization (SEO technologies and tools); - large portfolio of successful online marketing and advertising campaigns; - sets of time-tested customer care technologies and conflict resolution; - deep knowledge in product management throughout its life cycle; - strong expertise in national and international tax regulations; - high culture and standards of sales consulting services. who we are why Germany challenges steps to take how does it work what does it cost
  • 5. Over the years, Germany has become a popular target in Europe for many companies worldwide, as it holds the strongest and biggest market. It has become: 1. A country with a big and long history of online and mail orders 2. The No.1 Amazon marketplace after the US 3. A population which buys quality products 4. One of the lowest unemployment rates in the world 5. Highly developed infrastructure 6. 80 Million potential customers 7. More than 87% of all German internet users shop online 8. High purchase power who we are why Germany challenges steps to take how does it work what does it cost
  • 6. - How to reach the German consumer best? - Which service level is necessary? - How do I provide German customer care? - How do I get German descriptions? - Which sales plattforms are worth selling there? - How do I get localized marketing? - How do I organise returns handling from abroad? - Which is the best logistics solution? - Do I have to pay taxes? Which ones and how much? - Do I need a German bank account? - etc. Multichannel Germany solves all this! who we are why Germany challenges steps to take how does it work what does it cost
  • 7. We act as a German department of your company - only outsourced Step one: Start Consulting: - we check your product range - we compare your market with the German market - preliminary estimate of costs and margin formula calculation - set up a complete strategy - and most important: Is it worth it? Step two: Set up your sales in Germany: - Amazon and eBay managed accounts - German webshop (integrated in your current or separate) - backoffice software setup for order handling and customer care - tax registration / setup of workflows and business rules - if necessary: automated system, German bank account - everything needed for the sales process who we are why Germany challenges steps to take how does it work what does it cost
  • 8. We act as a German department of your company - only outsourced II Step three: Ongoing sales operation: - all sales channels are live: online shop, Amazon, eBay, Hitmeister, ... - continuously adding new products - SEO (Search engine optimization) - SMM (Social media marketing) - returns handling - local customer care by native speakers - proactive handling of ratings on Amazon and eBay - ongoing marketing and online sales promotional actions - ongoing profit calculation and financial reporting; controlling / statistics - order handling before shipping - web analytics: close monitoring of search funnels and exit pages - tax declarations Everything you need to keep sales going in Germany! who we are why Germany challenges steps to take how does it work what does it cost
  • 9. We do: - register German accounts - list products - register all accounts in your name - SEO / SMM - customer care - returns handling - marketing - controlling / statistics - tax declarations - ratings handling - logistics setup - all the topics from step1 and II You do: - choose products to sell - purchasing - shipping (either directly or to fulfillment stock) who we are why Germany challenges steps to take how does it work what does it cost
  • 10. What does it cost? Multichannel Germany has affordable and fair priced services. We work commission based so we earn money only when you sell into the German market. The commission rate varies by product type and turnover of course but we allways a fair and affordable rate. To give you one example: For one of our IT industry clients we agreed on 1%. For one of our clothing clients (smaller orders, more customer care) we agreed on 5%. Please contact us to get an individual quote for your business. The first Step, the Start Consulting, is completely free. So before you decide to enter the German market, you get all the necessary information at hand. offer who we are why Germany challenges steps to take how does it work what does it cost
  • 11. Contact us today to get more information how you expand your business to Germany: Multichannel Germany Phone: +49 202 2615 9870 eMail: contact@multichannel-germany.com Skype: multichannel-germany LinkedIn: multichannel-germany Online chat: www.multichannel-germany.com Thank you for your attention! Lorenz Schrader CEO

×