Team Work
Jc Lohith Shetty
PGDPM, MSW, MBA,
NET
Asst Professor
St Aloysius College
(Autonomous)
Trainer – Junior Chamber
I...
Objectives
Be able to define team structure
Develop a team process
Learn about team culture
Team Structure
What type of team?
What is the purpose of the team?
Who is the leader of the team?
Types of Teams
Work Teams
Task Teams
Management
teams
Team Structure
Team Size
Team
Membership
Team Skills
Stability of
the team
Purpose of the
Team
What is the
purpose of the
team?
Each member
must understand
Team members
interest
Goals
Once the team’s purpose is clarified,
team members must set the goals
the team wishes to accomplish!
Performance
Measures
In order to know how the team is
performing, you have to have
measures to gage progress
How to choose...
Leadership
If external, then old style
command and control
Team needs to have ownership
of their activities
Behaviors of t...
Team Process
Formationevelopment
Renewal
Definition
AdjustmentCohesion
Reinforcement
Learning
Transformation
Formation
First meeting of the team
Define what they need to
accomplish and how the team will
operate
Develop measures for...
Ground Rules
When and where the team
meets
Substitutes allowed at
meetings
Team records, what,who,how
Work expectations
of...
Participation
Conversation Continuum
Closed Open
Debate Discussion Dialogue
Focus is on
defending and
winning
Focus in on
...
Verbal
Behaviors
What behaviors encourage
effective participation
Set context
Ask questions, representing
members
Use supp...
Contributor
Skills
Initiation - draw out information,
clarify ideas
Energize - show enthusiasm, engage
in team process, sh...
Adjustment
Revisions of the initial rules and
goals
A reality check of what can be
accomplished
Tensions usually come up h...
Development
Cohesion
Reinforcement
Cohesion
Comes together
as a team
High energy
High interest
Progress is made
Team is
supportive
Develop
relationships
Reinforcement
Cohesion builds
Homogeneity builds
Team members are comfortable
with each other
Start to be interested in se...
Renewal
Learning
Transformation
Learning
Team learns new skills
Build relationships to accomplish
task
Commitment and mutual
accountability
Now, team may ...
Transformation
Results are produced from team
activities
Innovative
To sustain energy, must stress and
press the team
Need...
Team Culture
Team Values
Team Rituals
Team Learning
Team Values
Commitment to
task and team
members
Accountability
Lead to trust between
team members
Team Rituals
How to add new members
How to provide information
to new members
How a member exits
Work rituals
How the team...
Team Learning
Continuous improvement process
How team resolves conflict
How the team handles diversity
Harness team creati...
Let’s building
strong teams &
keep going!
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Team Work

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Team Work

  1. 1. Team Work Jc Lohith Shetty PGDPM, MSW, MBA, NET Asst Professor St Aloysius College (Autonomous) Trainer – Junior Chamber International President - 2014, JCIPresident - 2014, JCI MangaloreMangalore
  2. 2. Objectives Be able to define team structure Develop a team process Learn about team culture
  3. 3. Team Structure What type of team? What is the purpose of the team? Who is the leader of the team?
  4. 4. Types of Teams Work Teams Task Teams Management teams
  5. 5. Team Structure Team Size Team Membership Team Skills Stability of the team
  6. 6. Purpose of the Team What is the purpose of the team? Each member must understand Team members interest
  7. 7. Goals Once the team’s purpose is clarified, team members must set the goals the team wishes to accomplish!
  8. 8. Performance Measures In order to know how the team is performing, you have to have measures to gage progress How to choose measures Appropriateness of measures Progress towards content goals Progress towards process goals Team member growth and development
  9. 9. Leadership If external, then old style command and control Team needs to have ownership of their activities Behaviors of the leader Liaison Resource provider Counselor • Mentor • Teacher • Challenger
  10. 10. Team Process Formationevelopment Renewal Definition AdjustmentCohesion Reinforcement Learning Transformation
  11. 11. Formation First meeting of the team Define what they need to accomplish and how the team will operate Develop measures for short and long term success Having short term goals, reinvigorates Long term is the ultimate purpose Establish ground rules of operation
  12. 12. Ground Rules When and where the team meets Substitutes allowed at meetings Team records, what,who,how Work expectations of members Confidentiality Participation…...
  13. 13. Participation Conversation Continuum Closed Open Debate Discussion Dialogue Focus is on defending and winning Focus in on persuading, prioritizing, and deciding Focus is on exploring and understanding ideas and people
  14. 14. Verbal Behaviors What behaviors encourage effective participation Set context Ask questions, representing members Use supportive statements Seek out different perspectives Share feelings
  15. 15. Contributor Skills Initiation - draw out information, clarify ideas Energize - show enthusiasm, engage in team process, show commitment Organize Build relationships Be flexible Learn
  16. 16. Adjustment Revisions of the initial rules and goals A reality check of what can be accomplished Tensions usually come up here, must reach consensus, usually about personalities Breakpoint comes when the team gets mired in discussions about what to do and who should do what...
  17. 17. Development Cohesion Reinforcement
  18. 18. Cohesion Comes together as a team High energy High interest Progress is made Team is supportive Develop relationships
  19. 19. Reinforcement Cohesion builds Homogeneity builds Team members are comfortable with each other Start to be interested in self- preservation and self-perpetuation Goals should be on creativity and exploration
  20. 20. Renewal Learning Transformation
  21. 21. Learning Team learns new skills Build relationships to accomplish task Commitment and mutual accountability Now, team may be confrontational over issues
  22. 22. Transformation Results are produced from team activities Innovative To sustain energy, must stress and press the team Needs new challenges, new members, new tasks, new relationships or…...
  23. 23. Team Culture Team Values Team Rituals Team Learning
  24. 24. Team Values Commitment to task and team members Accountability Lead to trust between team members
  25. 25. Team Rituals How to add new members How to provide information to new members How a member exits Work rituals How the team celebrates!
  26. 26. Team Learning Continuous improvement process How team resolves conflict How the team handles diversity Harness team creativity
  27. 27. Let’s building strong teams & keep going!

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