Soluciones de Colaboración 2011

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Soluciones de Colaboración 2011

Soluciones de Colaboración 2011

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  • Video collaboration technology is a critical element of telepresence, taking it to a whole new level Tandberg brings important technology and sales capabilities to Cisco With the Tandberg acquisition, we offer customers greater choice and a richer solution set, as well as broader channels of distribution. This combination gives Cisco a distinct advantage in the Collaboration market FROM THE EBC DECK NOTES: I’d like to discuss briefly Cisco’s broad collaboration portfolio. What you probably know Cisco well for is the communications area of our portfolio. We pioneered IP communications and today are the market leader with a broad range of end points and applications. We’ve extended our portfolio into mobile applications , bringing control and management for IT and a better experience for end users to the most popular business smart phones on the market from RIM, Nokia, Apple, and Windows Mobile. Extending from that, we’ve grown into contact center solutions – Customer Care – where we are innovating by bringing social networking capabilities into customer service. TelePresence is the latest addition to our real time communications portfolio. Here we are driving the same innovation as we did with voice, atscale and with the same reliability, into the most lifelike video conferencing on the market. What you may not be familiar with is the breadth and depth of our collaborative applications. Beginning with conferencing , you may be familiar with the solutions available through our Unified Communications portfolio, providing on premise solutions for voice and video conferencing. Adding to these capabilities, Cisco acquired Webex – the online web conferencing market leader several years ago. Today, Cisco Webex remains the market leader with over 20 million meetings hosted a month on the Cisco Webex Collaboration cloud. Next in our collaborative application portfolio is messaging . Just under a year ago, Cisco acquired Jabber and Postpath. Through our IP communications portfolio, we’ve supported messaging for many years around voicemail and presence. Jabber, the originator and leader in the open XMPP protocol, extends much richer presence capabilities into any application. We’re integrating Jabber into both our on premise and SaaS offerings. Cisco’s latest entry in messaging is hosted email. Through our acquisition of Postpath, Cisco will offer plug compatible hosted email, providing the same experience as Microsoft but with the cost efficiencies of the cloud. And now this November, Cisco adds three new offers in enterprise social software . We’ve heard from many of you that employees are using tools like Facebook and YouTube not just to connect with friends and family, but increasingly to collaborate in the work world. And many in IT have had no choice but to block these applications to prevent security and compliance breaches. But now the business is asking how these types of capabilities can be brought back. New applications from Cisco bring similar capabilities of YouTube and Facebook to your users, but with the integration, security and management needed by IT. Transition: I hope you now have a good sense of the breadth and range of Cisco’s collaboration portfolio, and that we are well positioned to meet both what is considered the traditional collaborative applications as well as the communications applications. What makes Cisco unique as a collaboration partner is our ability to bring these solutions together and deliver new collaboration experiences.
  • 18 months for major feature releases 6-9 months post .0 minor releases. 8.5 is simply a minor release like 6.1 and 7.1
  • Cisco has a broad portfolio of conferencing solutions that are integrated within the Cisco Unified Communications system. Cisco Unified MeetingPlace Express VT is a deployment option that is designed to extend the capabilities of Cisco Unified Communications Manager video telephony environments by enabling users to simply extend point-to-point voice and video communications to impromptu, multiparty voice, video and Web conferences. Cisco Unified MeetingPlace Express is an integrated voice and Web conferencing solution that helps medium-sized organizations realize the cost savings and productivity benefits of deploying conferencing over internal networks. The Cisco Unified MeetingPlace® conferencing solution integrates voice, video, and Web conferencing. Intuitive interfaces make setting up, attending, and managing meetings easy. The solution can be customer-managed or outsourced. Cisco Unified Videoconferencing provides multiparty video conferencing for traditional room-based and desktop video conferencing. The Cisco TelePresence Meeting solution, creates a live, face-to-face meeting experience, empowering users to interact and collaborate like never before.
  • Cisco has a broad portfolio of conferencing solutions that are integrated within the Cisco Unified Communications system. Cisco Unified MeetingPlace Express VT is a deployment option that is designed to extend the capabilities of Cisco Unified Communications Manager video telephony environments by enabling users to simply extend point-to-point voice and video communications to impromptu, multiparty voice, video and Web conferences. Cisco Unified MeetingPlace Express is an integrated voice and Web conferencing solution that helps medium-sized organizations realize the cost savings and productivity benefits of deploying conferencing over internal networks. The Cisco Unified MeetingPlace® conferencing solution integrates voice, video, and Web conferencing. Intuitive interfaces make setting up, attending, and managing meetings easy. The solution can be customer-managed or outsourced. Cisco Unified Videoconferencing provides multiparty video conferencing for traditional room-based and desktop video conferencing. The Cisco TelePresence Meeting solution, creates a live, face-to-face meeting experience, empowering users to interact and collaborate like never before.
  • So, the unified communications manager SME extends Cisco's mobility solutions to the third-party PBXs. So you want to be able to have this rich setup mobile features extended out to your mobile users and extend those rich features regardless of the PBX. And you want to be able to create a continuous and a consistent experience whether the devices are accessing services, whether cellular or Wi-Fi. So that's really a critical part of the mobility story is to be able to use the Session Manager to position that as a means of extending mobility to customers that are still using third-party PBX. Author’s Original Notes: SME can extend Cisco Mobility to 3rd party PBXs without having to invest in the PBX. By doing this, Rich Mobility features can be extended to TDM phones hanging off the PBX Single number reach and Session Handoff Dial-via-office Enterprise Mid-call Features like Hold, Resume, Transfer, Conference, etc. Support for Dual-mode phones. Including session handoff. Consider the following use case. TDM Phone user uses mobile phone to pull call from TDM phone. Call now on 802.11 Wireless. As user walks off campus, the session is handed off to GSM. Least cost routing SME also can extend UC to Smart Phones to provide the following features on those phones. Visual voice mail Presence/IM Directory Access Conferencing Access Video telephony Continuous, Consistent Experience across mobile devices (iPhone, BB, Nokia, Android, etc)
  • The Cisco Unified Computing system (or UCS) is our next generation integrated data center system designed to streamline your data center operations. Cisco Unified Communications has been optimized to run on UCS and is composed of UC applications running in a virtualized environment, consisting of VMWare software, Cisco UCS servers, and fiber channel SAN storage. Improved total cost of ownership is made possible by fewer required infrastructure components, such as servers (50%-75% reduction) and network access switches. And, server consolidation of course means less capital expenditures but also lower operating costs due to fewer elements to manage. Scalability in the UCS environment means you can add more software and services without a commensurate increase in cooling, power, space, or cabling. Note that individual application scalability does not change but this ability to expand deployment without a proportionate increase in capital expenditures or operating expenses is key. Increased agility means you’re able to more easily adapt the UC environment to your business, enabling efficient productivity and resource utilization. With Cisco UCS, portability and mobility deliver this flexibility through server consolidation, application co-residency, and rapid deployment. And, Investment protection is delivered through the repurposing of resources for other functions and applications, such as leveraging existing SAN network and storage as well as leveraging existing, familiar management infrastructure in the data center (such as VMware vCenter). Open systems. Our initial Release of UC on UCS will consist of a select set of our UC applications in the areas of IP Communications, Messaging, Presence, and Customer Care, running on our B-series half-width blade servers as well as on our Series-C rack servers. UC on UCS can also be sold as part of the Vblock0 infrastructure package. Vblock infrastructure packages are integrated IT offerings from the Virtual Computing Environment (VCE) coalition, which consists of Cisco, and EMC with VMware. They combine best-in-class networking, compute, storage, security, and management solutions. The idea here is that, rather than assembling individual components, customers can now purchase them as pre-integrated and tested infrastructure packages. There are currently 3 Vblock configurations with the Vblock0 package, the first one supported by UC. For more info, al ink to the VCE site can be found on the UC on UCS VTG page.
  • All in one communications and collaboration tool Brings together the most commonly used features and services and bringing them to one single desktop client. One-touch to place calls, media escalate from IM, to voice, video, Ad-hoc web conferencing, Ad-hoc multi-party audio or desktop HD video conference. Key services: integrated directory lookup, visual voicemail. Reaching the right person the first time with integrated Presence: knowing who’s available and how best to reach them. Access communications and status availability information from Microsoft applications, such as Microsoft Outlook and SharePoint
  • Point-to-point Chat Group Chat Persistent Chat Chat History eDiscovery Compliance Logging – SERVER SIDE CAPABILITY Tabbed chat window management Offline instant messaging Secure Conversations (encrypted) Escalate to audio, video, web Presence and IM Federation – XMPP and SIP / SIMPLE DON’T FORGET the on-ramp IM-only Bundle at $20/user aggressively priced CUP/CUPC bundle!
  • Streamline Communications Cisco Unified Personal Communicator provides powerful communications features integrated with your desktop computer, including directories, click-to-call, voicemail playback, inbound call notification, and media escalation. By being able to control your communications from a single window, you can communicate more effectively and instantly be more productive: Find contact information quickly by using Cisco Unified Personal Communicator to search your existing corporate (LDAP) directories. Click-to-call from the contact list and save time by not having to dial telephone numbers. Make calls using the integrated SoftPhone or use Cisco Unified Personal Communicator to control your Cisco Unified IP phone on Cisco Unified CallManager. Add communication media on demand. When on a call, you can quickly and easily add video or document sharing to enhance collaboration and meeting effectiveness. See a list of all participants on a conference call, eliminating the need for roll calls. Receive pop-up notifications of incoming calls. See who is calling and the call type—voice only or video call—before you answer. You can accept the call if you are available or divert the call to voicemail immediately with a simple mouse click.
  • While video has proven to be a very good tool in enhancing collaboration, previous video conferencing implementations have had limitations. Inconvenience: Users must reserve video conference rooms and must physically access the video conference rooms. Difficulty and fear of use: Inexperienced users frequently require assistance from audio visual staff because of the non-intuitive ways in which video conferencing solutions generally operate. Expense: Video conference rooms must be equipped in all locations. Non-spontaneous: Inconvenience combined with limited availability more or less negate spontaneous use. With the enhanced processing capabilities of personal computers today, you can enrich communications beyond the realm of voice calls using video calling and conferencing. By using a SIP-based unified client, multimedia communications are easily extended to a user’s desktop. Audio is supported through use of a headset connected to the PC. Video is supported through the addition of a web cam. This provides a consistent user experience for voice and video. You simply click to call, making video as easy as a phone call. We support both person-to-person video calling and multi-party conferencing with this product. Also, if you have existing room based systems, you can integrate with those using Cisco’s IPVC video conferencing solutions. Interactive face-to-face communications enhances productivity and the quality of communications, streamlines business decision making, and improves teamwork. By reducing the need for in-person meetings, videoconferencing also enables companies to save money on travel expenses and time associated with traveling to meetings. Media Escalation to Multi-party Video* *NOTE: Infrastructure Prerequisites Sold Separately
  • Solution Summary: Cisco Unified Presence helps connect the right people and right information through integration of rich presence and marketing leading Enterprise Instant Messaging (IM) capabilities. It is the server that delivers these capabilities to Cisco Unified Personal Communicator and other solutions. Release Highlights: CUP 8.5 New Applications supported in Cisco Unified Presence 8.5 Cisco Unified Personal Communicator 8.5, Cisco Quad core presence and IM functions Additional Capacity Per Unified Presence Server Support for up to 30,000 user in Cisco Unified Communications mode, or up to 45,000 users in IM-only User mode High Availability clustering in the same data center as well as clustering over the WAN Integration with Microsoft Exchange Server 2010 for calendar busy/idle status New administrative IM and presence privacy controls: blocking and History New Presence and IM federations Federation with AOL communities, AOL hosted domains, and AOL clearinghouse customers
  • 1st offer: set of virtualization clients that will be available on Cius platform. First enterprise tablet offer for business. You can see the Citrix brand, running Citrix receiver client for Android. In the March 2011 timeframe there will be 2 versions of android clients, Citrix, supporting ICA, and another verison Wyse running, PocketCloud. We’re also talking to VMware to provide support for Cius as well, from VMware. Offer as a native offer, a customer might deploy 1 vs the other, or not deploy any. VDI is an inclusive strategy---all eco partners. Real differentiator: with Cius, b/c of way docking station/keyboard, monitor can be attached with Cius, with VD, to get the full experience, content creation, ppt, xls….this is part of “enterprise class tablet”. Unlike iPad
  • Various Drivers & Challenges: User experience: Streaming video/audio/rich media; real time video/audio Highly fragmented solution set, need for ease of adoption value prop from Cisco is reference arch, single # for support Network services; -Empower / extend traditional desktop best practices to a virtual environment using traditional and new technologies and approaches, multiple modalities, invent new services and repurpose existing svcs…Cisco right to play with various network services -Power mgmt -Branch survivability -Security/Authentication -Policy Desktop mgmt in the DC
  • Desktop virtualization refers to a portfolio of solutions using client and server based virtualization to deliver data applications efficiently to a variety of end-user devices. Virtual Desktop Infrastructure, or VDI, is an industry term for server based hosted virtualization that supports full desktop experience with variety of thin client endpoints.VDI is also the fastest growing element of the desktop virtualization market.   Virtualization Experience Infrastructure, or VXI, is Cisco’s initiative for end-end system architecture, spanning data center/compute, network and endpoint and leveraging Cisco desktop virtualization services to deliver data applications or full desktop experience to any end point over any media   Cisco’s vision for VXI is to offer Enterprise customers the ability to have superior experience while enabling them to connect securely from anywhere, anytime with access to desktop, business and collaboration applications through an internally developed open ecosystem of end-points.
  • However one of the key challenges with desktop virtualization is that the worlds of desktop virtualization and collaboration have not been brought together until now. Yes there are some workarounds in the desktop virtualization world for rich media.....but architecturally desktop virtualization was not built to support peer to peer voice and video communications or streaming video or telepresence sessions.....and in the long run users need to look at adopting an architecture that will scale these capabilities, so that they run as or more effectively and efficiently in a virtual desktop environment as they do in the regular desktop environment. The challenge with desktop virtualization today is that it only addresses data applications, not rich media. So on the one hand, IT needs to: enable business continuity and agility ensure data security and compliance reduce TCO for PCs. Deliver a consistent experience for IT -> easier to manage and respond to updates, fixes. Deliver a consistent experience for the user as they move from device to device. But on the other hand, business and users are demanding that the collaboration experience on their device is interactive with rich video and voice. Why is this such a problem now? After all, desktop virtualization has been around for a long time, and has very successfully addressed task worker environments – such as call center agents. The catalyst for bringing these two worlds together is many organizations are facing massive Windows 7 migrations. These migrations affect tens of thousands – sometimes hundreds of thousands – of employees at many organizations. And for all the reasons stated above, IT is looking at a less expensive, more manageable way to roll this out. And, it’s not just task workers, but knowledge workers who need rich collaboration IN a VDI environment. Customers are saying they want all the benefits of desktop virtualization without sacrificing their rich applications. And, they don’t want to piecemeal solutions together themselves, which diminishes ROI.
  • A cornerstone element of VXI is it’s technology partner approach As you can see VXI is truly built on an open ecosystem platform Cisco has partnered with industry leaders in their respective domains - These partners recognize the challenges with traditional desktop virtualization, and Cisco’s ability to pull this vision and solution together. They’ve joined forces with Cisco to make VXI a reality for our collective customers seeking to embrace desktop virtualization and the fully collaborative workspace
  • As part of the Collaboration 2010 launch, we are announcing: Cisco’s Unique VXI system: An open, integrated, validated platform to enhance the virtualization experience beyond desktops and beyond traditional data. I’ll start with the first component of the architecture which begins with our data center building block, that includes three components First the Cisco Unified Computing System or UCS. With extended memory and Fabric Interconnect modules, UCS scales the density of virtual desktops by over 60% above traditional solutions. Due to innovations in our memory architecture, service profiles and unified fabric, we have demonstrated this performance benefit with workloads from Citrix and VMWare. not just Cisco. Second the server hypervisor and leading desktop virtualization software from partners like Citrix and VMware, enables customers to choose the best environment for their deployment. Finally enterprise-class networked storage systems as provided through our partners NetApp and EMC provide enterprise-class optimized storage for desktop virtualization. Next comes Borderless Networks where we utilize several key network-based capabilities. For power management, we deliver Power over Ethernet to the phone and desktop virtualization client all managed by Energywise. So you gain the benefits of lower power through the use of thin clients, intelligently managed for improved green benefits.    2. Cisco WAAS optimizes many protocols necessary for VDI including ICA (Citrix) and RDP (Microsoft) as well as enabling Multimedia Redirection (MMR) over the WAN while ensuring sufficient bandwidth is made available for display protocols such as PCoIP (VMWare).   And finally our Collaboration architecture . As announced before, we already run our Unified Communication Manager on UCS as a virtualized application to enable simpler deployment on fewer servers with higher efficiency. Cisco VXI’s Desktop Virtualization Solution also offers an open platform for end-client devices, leveraging the industry’s leading thick, thin and zero-client endpoints. And as part of our integrated solution, w e are also announcing support by thin client providers including Wyse, Devon IT and IGEL. In June, we announced our first mobile VDI client, Cisco Cius which is enabled by this architecture. And in a moment, I’m going to let you know about some exciting new Cisco endpoints that we’re launching today. And with this architecture, Cisco Unified Personal Communicator can now be virtualized in the data center which allows hard phone control at the desk, also simplifying management and upgrades through centralization of this application. And CUCIMOC and Cisco Quad are also available to be virtualized. We are also announcing a reference architecture (CVD), which now includes VMWare View (4.5) in addition to Citrix. This exciting new solution transforms the traditional desktop PC to an efficient, cost-effective service that provides users with a personalized, exceptional, high definition user experience and the best WAN and LAN performance over Cisco’s powerful network, each time they log in. The Cisco VXI CVD seamlessly integrates virtualized data centers, networks, and workplaces with essential desktop virtualization services. These services include rich media, security, performance acceleration, high availability, energy efficiency, location awareness, policy, and mobility. The CVD shows your customers how to use both Cisco and eco-system partner products to implement a tested, proven end-to-end virtualization solution. The Cisco VXI CVD has undergone thorough architectural development and extensive system level testing with generally-available products. The Cisco Validated Design Guide and related Cisco VXI collateral on Design Zone provide the guidance needed to confidently deploy, secure, and manage Cisco VXI in your customers’ organizations.   Should customers need any technical assistance along the way they can leverage a single Cisco Support Line for coordinated assistance. And our professional services organization is ready to help your customers plan, design and implement an end to end solution that’s right for them. And, to further capture on the VDI market transition…
  • Cisco Virtualization Experience Client 2110: “integrated” as part of the 9900 and 8900 IP phones with integrated video. We take the existing footstand, remove it and attach the backpack. You can connect from accessory port, POE…elegant way to deploy. Contains both phone and zero client. Supports Citrix XenDesktop and VMware View Supports Power over Ethernet (POE) Uses single Ethernet port for phone and thin client
  • En el marco de las nuevas aplicaciones, mas sociales, tienen lugar nuevos dispositivos que cumplen mejor las expectativas de los usuarios, por eso nace Cisco Cius, el nuevo modelo, mezcla de virtualización de escritorio y Tablet. Que me permite colaborar en tiempo real este donde este.
  • La mayoría de las herramientas de video están orientadas a lograr un impacto visual que nos permita comunicarnos mejor, aplica esto a todas las verticales? Veamos Finanzas  La apertura mas sucursales y la reducción del tamaño de las mismas es un hecho, como hacemos para que la velocidad de demanda de comunicación en las mismas sea escalable? Ecuación  las facultades e institutos educativos en general se empezaron a diferenciar por servicios, mas allá del nivel educativo en si mismo, como mostramos nuestros valores de manera eficiente en cada área respectiva del campus? Como accedo a profesionales a nivel mundial en tiempo real? Gobierno  La globalización y las constantes interdependencias hacen que la comunicación en tiempo real adquiera un valor estratégico para las alianzas regionales Salud  Como acceder a especialistas remotos en tiempo real y obtener un diagnostico preciso Enterprise  Cada vez hay mas proveedores y productos
  • El portfolio de Telepresencia es grande ya que nuclea las solución de Cisco previas a la adquisición de Tandberg y las de esta ultima empresa. En materia de terminales, que son los dispositivos que usan los usuarios finales, podemos determinar cuatro grupos. Immersive: Son aquellos que por su diseño tecnológico y funcional están preparados para trabajar en un entorno dedicado. Es así que la instalación de estas aplicaciones necesitan de un tamaño de sala determinado y condiciones de pintura, alfombrado, sillas etc. Vamos a ver mas de esto en los siguientes slides Multipurpose: Cuando necesitamos las salas para reuniones presenciales pero a la vez queremos dejarlas preparadas para colabora
  • La telepresencia inmersiva es el mejor escenario de colaboración visual porque integra tecnología y espacio para crear la mejor experiencia para el usuario

Transcript

  • 1. CollaborationPortfolioOctubre 2011Juan Pablo DenkiewiczSolutions Development Manager SCjdenkiewicz@la.logicalis.com
  • 2. Agenda Update Unified Communications Manager Cisco Unified Personal Communicator VXI Telepresencia Q&A2 Title
  • 3. Arquitectura de Colaboración de Cisco IP Mobile Customer EnterpriseCommunication TelePresence Conferencing Messaging Social Software Applications Care s Title
  • 4. Cisco UnifiedCommunications ManagerVersión 8.5
  • 5. Cisco Unified Communications Manager Nuevas soluciones de Colaboración  Intercompany Media Engine  Unified CM Session Management Edition  Unified IP Phones  Social Miner Mejora la experiencia del usuario  Extension Mobility y RSVP cross-cluster  Service Advertisement Framework  Cisco EnergyWise  Android, iPhone, Blackberry y Nokia Flexibilidad: virtualización  Unified Computing System Title
  • 6. Business Edition 5000 Hasta 500 usuarios Hasta 20 sitios Basado en 7828-I5 (Appliance)  CUCM 8.5  Unity Connection 8.5 (Basic and Advanced licenses) Unified Presence (opcional – MCS server needed) UCCX (opcional – MCS server needed) High Availability via SRST6 Title 6
  • 7. Business Edition 6000 Hasta 1000 usuarios Hasta 50 sitios UC on UCS – C200M2 (ESXi required)  CUCM 8.5  Unity Connection 8.5  Unified Presence (optional)  UCCX (hasta 100 seats - opcional) High Availability (opcional) Licenciamiento UCL o CUWL7 Title 7
  • 8. Collaboration Mid-Market Large but Simple Collaboration Applications + Multi Media Contact Center - IVR/CTI (Closed Environment) Business Video / TP CM BE 6000 Influence Unified500 250 CM BE 5000 Communications Telephony 100 Messaging 25 Business Telephony Messaging Mobility IT – Mobility Contact Center Market Users Collaboration Video Basic Telephony Small of Large Voicemail AA (Branch Office) – – Solution Complexity + 8 Title 8
  • 9. Cisco Unified Communications Manager ReleaseRoadmap 5.0 5.1 7.0 7.1 9.0 2004 2005 2006 2007 2008 2009 2010 20114.0 4.1 4.2 4.3 6.0 6.1 8.0 8.5  Consistent releases at regular intervals helps in business planning  Moved from product releases to Solutions Releases (Release 5.0 +) Title
  • 10. Cisco Cius Mobility Wi-Fi, 3G & 4G Cellular Data HD Video – 720p TelePresence Interop Virtualization Virtual Desktop Integration Collaboration Complete Cisco Portfolio Android OS Open and Extensible User Experience Contacts Driven10 Title
  • 11. Cisco IP Phones 9900 Series Diseño elegante y ergonómico Interactivo, multi-party H.264 business video (camera) Display color de alta resolución (640 x 480) Display Touchscreen Puertos USB (x2) y Bluetooth Unified Video Camera o USB wired headsets Built-in Wi-Fi (IP Phone 9971 only) Conexión Ethernet alternativa Premier audio with HD voice Earth-friendly (deep sleep option, recyclable plastics)11 Title
  • 12. Cisco Unified IP Phone 8941 5” diagonal, VGA, Backlit, Anti-glare Color Display Earth-friendly Video Camera Incoming Plastics Call/Message IEEE PoE Class 1Waiting Indicator Video Endpoint Four Programmable Programmable Soft-Line/Feature Keys label Keys and FourTwo Handset Styles Fixed Keys 10/100 Ethernet High-definition Switch Port voice Settings,Directory andMessages Keys Navigation Keys & Select Button Volume Rounded Ergonomic Mute, Headset, Video Keys Transfer, Conference Up/Down Key Mute, Speakerphone & Hold Keys 12 Title Keys
  • 13. IP Phones 6900 Series Title
  • 14. IP Phones 6900 Series Title
  • 15. Cisco Unified IP Phone 3905  Price HW $100  Essential SW $40  Total: $140  VG224-LA $100  Analog user $40  Phone $20  Total: $160 Title
  • 16. Cisco Mobility Integration Rich Mobility Features:  Single Number Reach  Session Handoff  Visual Voice Mail  Voice Dialing  VoIP support and more Extend UC to Smart Phones of Your Choices  iPhone  BlackBerry – via BlackBerry MVS integration  Nokia  Android - NEW Title
  • 17. UC on UCS New Capabilities  Server consolidation  Power and facilities reduction  Change management  Repurpose and reuse Customer Benefits  Lower capital expenditures  Operational efficiencies Title
  • 18. Server Virtualization  Reduce Total Cost of Ownership (TCO) w/server consolidation  Industry leading hypervisor – Vmware vSphere (ESXi)Unified CM VirtualizationUnity ConnectionUnified Presence Unified CM Unified Contact Center On Cisco UCS Express C210M2 server 18 Title
  • 19. Collaboration ClientUnified PersonalCommunicator
  • 20. Cisco Unified Personal CommunicatorAll-in-One UC and Collaboration Client Experience Presence and IM  Communications history SoftPhone and click-to-call  Visual voicemail Video and desktop sharing  Mobility Multiparty conferencing  Access in Microsoft apps Title
  • 21. CUP 8.5 – New Features Enhanced user experience  Media escalation  Custom extensibility  Meeting escalation via WebEx  New pane and tabs in the hub scheduling & WebEx SaaS  CTI servitude (hidden mode)  Desktop video with 9900 & 8961 phones  Window size & position remembrance  CDP driver for 64-bit Windows  Add contact from 1:1 chat window  Headset API support  Remove participants from group chat  Away upon Windows lock  History and logging  IM record avoidance Presence & IM  Audio call log limit  CUP 8.5 high availability support  Federation with AOL  Microsoft integration  Audio/video mode (no IM or no  Click to Call 8.0 functionality presence) inclusion  IM protocol handler (im: URI)  Click to IM 64-bit MS Office support  Languages Title
  • 22. User Self File MenusPhoto, name, availability state ofuser him/herself Alternate access to features Directory Search Find contacts by name or Conversation History phone number Missed Calls IndicatorContacts Tab Click to show ConversationShow and navigate History windowcontacts list Keypad Rooms Tab Ad hoc dialing Show and navigate chat rooms Add ContactExtensibility Add federated contactsTab 3 tabs to showUp toHTML contents Contacts/Groups List Sort contacts by Left Pane status or name Display new tabs PhotosDesk Phone Control (Shown with expanded view of console)Un-check for soft phone 22 Title
  • 23. Instant MessagingEnhance Productivity, Instantly Communicate See who is available and how  Instantly and effectively interact Enterprise class instant messaging  Point-to-point chat  Group chat  Persistent chat  Offline instant messaging Network-based presence  Aggregated real-time presence  Client login on desktop not required  Integrates with Cisco Unified CM  Calendaring from Microsoft Exchange  Customizable availability status texts IM and presence with any 3rd party XMPP clients Title
  • 24. Contact Management Either from corporate directory or as a federated contact Groups list to help grouping and sorting contacts for easier access Federated contacts & information can manually added Add contact directly from chat window Administrative option (in CUP) to control the user’s authorization for presence and IM requests for others Title
  • 25. Directory Integration CUPC directly interfaces with corporate directory Supports Microsoft AD & OpenLDAP Predictive search algorithm using name, user ID, or phone number Resolves name and phone numbers  Application Dial Rules  Directory Lookup Rules Optimizes queries to directory by first searching the contact list and the most recent contacts (up to 100) Title
  • 26. SoftPhone and Call Control Capabilities Click-to-Call  SoftPhone or IP phone control Incoming call notification Ad hoc audio/video conference Media escalation  Add/remove video, document, and desktop sharing Visual voicemail One-click access to mid-call services  Hold, transfer, park, etc.  Mid-call handoff to mobile or alternate number Mid-Call Handoff Title
  • 27. Face-to-Face Video Communications Enhances collaboration and effectiveness  Across campus or across the globe Simple user interface  Click-to-call for voice and/or video  Single number for voice and/or video Standards-based H.264 Video Advanced video call control  Yields tremendous call/video user experience Video resolution choices  QCIF, CIF, VGA, HD ( 720p 30fps) Title
  • 28. CUP 8.5 High Availability (HA) Support High availability clustering in the same data center or over the WAN Cisco Unified Presence 8.5 Additional capacity per cluster Subcluster  Up to 30,000 users in Cisco UC mode  Up to 45,000 users in IM-only user 1A mode Primar y Node Microsoft exchange server 2010 calendar busy/idle status Expanded Cisco integrations XMPP  CUPC 8.5, Quad 1B Backup New administrative IM and presence SOAP Node privacy controls New federations: AOL Title
  • 29. Microsoft Applications IntegrationOffice Integration Architecture Exact same architecture as Microsoft Office Communicator Integration happens on user’s desktop (no backend interface) ‘IMessenger’ Server APIs in CUPC talks to Client in Microsoft applications CUPC delivers presence information to Microsoft applications using COM between IMessenger Server and Client connection Title
  • 30. Microsoft Applications IntegrationOffice & SharePoint 2007 Title
  • 31. Microsoft Applications IntegrationClick to Call 8.0 Functionality Inclusion Same Click to Call experience on Microsoft Office applications with CUPC New “ribbon” button in Office 2007 Word, Excel & PowerPoint Title
  • 32. Microsoft Applications IntegrationClick to Call 8.0 Functionality Inclusion New “ribbon” button in Office Outlook 2010 Title
  • 33. Microsoft Applications IntegrationOffice Outlook 2010 Title
  • 34. Solution Components Title
  • 35. DesktopVirtualization
  • 36. 36 Title 36
  • 37. Necesidades Detectadas37 Title 37
  • 38. Desktop Virtualization Separación física y lógica en el escritorio Gran variedad de dispositivos, aplicaciones en el data center El acceso desde el endpoint al escritorio virtual a través de la red38 Title
  • 39. Desktop Virtualization & Collaboration Data security and compliance  Video and voice Business continuity / agility  Interactivity Reduced TCO  Mobility Standardized IT experience,  Real time, high quality experience customizable user experience  Range of devices39 Title
  • 40. Enable IT to Serve the Business Microsoft Windows 7 Migration Business Process Outsourcing  Reduce costs by managing  Reduce migration costs desktop applications and users  Reduce application incompatibility centrally  Extend life of existing  Centrally control sensitive data desktop software  Streamline desktop and application deployment Remote Office and Branch Office Mobile Users  Reduce costs by managing  Enable desktop access regardless desktops and users centrally of network connection  Centrally control sensitive data  Extend security and control of  Streamline desktop and offline users application deployment  Use local device resources Contractors and Employee-Owned IT Business Continuity and Disaster Recovery  Deploy and manage a desktop  Support end-users working image on employee-owned assets from remote locations  Centrally control desktops and  Ensure desktops are available data 24 x 7  Provide separation between  Quickly provision new desktops corporate and personal desktops40 Title
  • 41. Cisco VXI Advantages41 Title
  • 42. VXI - Data Center Opportunites42 Title
  • 43. Virtualized End-to-End System43 Title
  • 44. Virtual Experience Clients – March 201144 Title
  • 45. Cisco Cius H.264 video standard High-definition 720p video Cisco TelePresence Interoperability Built-in Cameras Dual Independent Displays Supports Vmware and Citrix45 Title
  • 46. VXC 21XX46 Title
  • 47. VXC 22XX47 Title
  • 48. El nuevo espacio de colaboración48 Title
  • 49. Portfolio de TelepresenciaVideo en la operación
  • 50. Visión Estratégica de Video Any to Any Transcoding50 Title
  • 51. Colaboración en mercados verticales Business/Financial Manufacture  Escalabilidad  Cadena de suministros  Asesor remoto  Desarrollo de productos  Time to Market Government Education  Manejo de situaciones  Acceso a Expertos de crisis  Aula Virtual  Seguridad Healthcare  Diagnostico remoto  Interconsultas51 Title
  • 52. Pilares de la Telepresencia High Definition One Botton to Clustering Interoperability Wideband Audio Push Integration Webex Low latency Meet Me Scalability VOD Scheduling Standards Based Customer Care Ad Hoc Intercompany Touch Screen52 Title
  • 53. Portfolio Unificado de Telepresencia Immersive Multipurpose Personal Solution PlatformsFor dedicated rooms, An optimum For Telepresence Core Cisco the best environment Telepresence experiences in Telepresencefor face-to-face virtual experience for the personal office, at components for communications and widest range of home for customized and collaboration existing conference telecommuting vertical applications rooms and applications, and environments while traveling Terminales del Portfolio de Telepresencia53 Title
  • 54. Curva de Inmersión El caso de uso del negocio determina el dispositivoPerformance Web Based Video Voice Based Video Telepresence Price 54 Title
  • 55. Telepresencia Inmersiva55 Title
  • 56. Salas Multipropósito – CTS 1300 Telepresencia como valor agregado  Para salas que se utilizan también para reuniones presenciales Misma calidad, menores restricciones  Máxima calidad sin restricciones y con mejores prácticas sugeridas Aprovechamiento de metros cuadrados  Para edificios de oficinas rentados o limitados en espacio Hasta 6 participantes Sistema Voice Switched Colaboración Dual56 Title
  • 57. Salas Multipropósito – Serie Profile Solución de Telepresencia multipropósito para salas  Disposición de Videoconferencia  Menores requerimientos de espacio  La mejor opción para  Máxima calidad, todo en uno sin cables ni accesorios “Punto de entrada”  1080p y Colaboración en distintos displays  Distintas opciones de Montaje57 Title
  • 58. Salas Multipropósito - Serie Profile  Mejora la curva de adopción de la tecnología con un diseño de avanzada  Homogeniza el uso de touch screen en los dispositivos de comunicación  Una solución única de integración de dispositivos de audio y video que permite reducir el uso de energía58 Title
  • 59. Profile 65’’ Profile 42’’ Profile 52’’ For large meeting Quality experience High quality videoconference rooms and for small rooms for meeting rooms collaboration space Room Size # of participants Performance59 Title
  • 60. Portfolio Personal On the Road Telecommuter / Office Executive Presence Movilidad Escritorio Oficina Movi con Precision HD EX60 EX90 CTS 500 CTS 1100 Broad portfolio options for many user communities Extends Cisco Telepresence to IP Communications 9900 Series Flexible Bandwidth options for scalability E2060 Title
  • 61. Telepresencia de Escritorio61 Title
  • 62. ¿Preguntas?62 Title
  • 63. ¡Gracias!Juan Pablo Denkiewiczjdenkiewicz@la.logicalis.com