Enable flexible working

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Work is something you do, not a place you go: flexible working means creating a a workplace model that enables communication and collaboration regardless of location or device.Done well, flexible working creates sustainable competitive advantage in the form of top talent retention and a reduction in the fixed-cost for property.

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Enable flexible working

  1. 1. Enabling Productive “Flexi Working” 1
  2. 2. An End-to-end Challenge Functionality Serviceability TECHNOLOGY Reliability Performance Attitudes Community CULTURE Visibility Development Measurement Management PROCESS Occupational Motivation Health Fundamental shift to an outcomes-based culture Work is something you do, not a place you go Flexible working … disassociation of job from location 2
  3. 3. Drivers & Approaches IT Human Resources Property Self-Productivity Workforce Passive workplace Active workplace Retention Optimisation Optimisation Complimentary to full Flexible working Privacy & focus option Mandated, invested office facilities capability in shared workplaces office extension / DR (ie. hot desking) 3
  4. 4. How We Got Here? Remote Access Hot Desking Flexi-working Extended WorkplaceProperty Workplace Optimisation Optimisation Formal, effectiveHuman FlexibleResources Workplaces StrategicInformation Worker ObjectivesTechnology Mobility Alignment 4
  5. 5. Flexible Working Is Not Remote Access Non-Mobile Casual Semi-Mobile Highly Mobile Multi-Location Static Day Extender Office-Office Roadwarrior Teleworker On Site Home or About Various Sites Everywhere On Site or Home Occasional Use Routine Routine > 1 day/wk Remote Access Hot Desks Remote Access Telework Solution Experience Business Homogenous Seamless Objective Simple Flexible Equipped Deterministic Accommodating Enabled Robust Inclusive Empowered 5
  6. 6. The Tools That Flexi-workers Need On-Site Teams Face-to- Meeting White Apps Repository Email Voice Local Face Rooms boards Network Distributed Teams Face-to- Meeting White Apps Repository Email Voice Audio Video Screen Presence IM Expertise Collaboration Local Inter-Site Face Rooms boards Conference Share Tools Network Network Remote Workers Apps Repository Email Voice Audio Video Screen Presence IM Expertise Collaboration Local Secure Mobility Conference Share Tools Network Access EnablementLocal Basic Virtual ConnectivityCollaboration Communication Collaboration 6
  7. 7. Key Technologies Secure Mobility Applications Access Connectivity for Enablement Installation, Configuration & Support Video Presence Sharing Tools Collaboration for Productivity and Effectiveness 7
  8. 8. Collaboration is Critical 8
  9. 9. Broad Solution SetsBroadband Security Device Application Collaboration Wired / less Cloud (None) Private Cloud Soft Client Private VPN Client BYOD Local (Personal) Handset Reimbursed Appliance COPE Local (Corporate) Terminal Corporate Terminal VDI / VXI Independent1 2 3 4 5 Private Corporate ? / BYOD 9
  10. 10. Best Practice Perspective Collaboration Toolset / Strategy Voice Email Presence IM Video Collaboration Expertise Tools UC Apps CustomerLaptop User Virtual Desktop User with VDI Backpack Broadband Appliance Wifi Phone Voice Video Apps Installed Managed Chair 10
  11. 11. Anticipated Experience Same workflow / productivity capability Video Presence Collaboration Video Presence Collaboration Tools Tools Same number & profile Extension Mobility Same wireless network details Seamless Association Home Always-on access to Corporate Network Home No special setups / login / adapters / cables Remote Workspace Touchdown Station 11
  12. 12. Top Flexi-working Tips Clarify your drivers, objectives and outcomes Identify ‘Teleworkable’ functions Determine capability & self-sufficiency of users [= Support] Align required the business experience to solution sets Protect sustained employee engagement Collaboration Everywhere. Teleworkers are team members too Flexible Working > Teleworking > Remote Access 12

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