This webinar by expert hospitality trainer Doug Kennedy will discuss specific ways you can increase reservations at your property. It will present exclusive information from hospitality studies by UNLV. Specifically, this webinar discusses the following:
- Learn what makes a caller 12.6 times more likely to reserve a room
- What is the biggest mistake reservations staff makes on the phone
- Pros and Cons of mystery shopping calls
- Quick and easy solutions to score and record calls in near real-time
Clipping is a handy way to collect important slides you want to go back to later.