Versatile Operations Manager with over 15 years of successful experience in manufacturing. Strong focus on Lean Manufacturing and top quality production. Identified problems and developed solutions utilizing participative management style. Major strengths in:
• Cost Containment • Process Improvement
• Maintenance and Engineering • Fleet Operations
• Quality Assurance (TQM) • Distributions and Logistics
• Warehouse Operations • Safety Programs
• Increased line efficiency 12% through comprehensive analysis and reconfiguration of production operations.
• Reduced production breakage/waste 30% through Pareto analysis and other problem solving tools.
• Organized and executed cost reduction initiatives resulting in 6% decrease in overall manufacturing and distribution expenses.
• Managed $16 million operating budget and instituted cost controls that saved $850,000.
• Directed maintenance and engineering department in capital projects ($10 million annually), including installation and start up of $3 million state-of-the-art computer controlled production line.
• Developed and implemented lowest cost operating strategy to distribute over 65 million units, saving $350,000 annually.
COOL COLA , Dallas, Texas 1994-2002
World’s third largest soft drink manufacturer/bottler
Plant Manager. Directed Company’s sixth highest volume producing beverage manufacturing plant, with $900 million annual production and 500 employees. Managed manufacturing, maintenance and engineering, fleet, distribution, logistics, quality control and warehouse. (2000-2002)
Manufacturing/Logistics Manager. Provided technical support and strategic direction for six manufacturing plants, ten fleet shops and 23 warehouse operations in three states.
Introduced numerous process improvement tools. (1998-2000)
Chronological Resume 2
2105 Douglas Boulevard
Louisville, Kentucky 40201
OBJECTIVE: Teacher Elementary Education (K-8)
EDUCATION: University of Louisville
Degree: BA Communications and Elementary Education 1990
Honors: Dean’s List, Outstanding Senior in Communications
CREDENTAL: Elementary Education, State of Kentucky
Implement and conduct curriculum for all subject areas. Use multi-sensory techniques for reading, spelling, writing and arithmetic. Taught core and advanced reading lists. Utilized personal computers to enhance student learning and challenge students to proceed at their own pace.
Williams Elementary, Louisville ISD, Louisville, Kentucky 1995-1997
5th Grade Teacher
Applied current teaching methods to an integrated curriculum for reading, math, science and social studies that incorporated field studies in biology & natural history. Developed & taught units on Kentucky and America History and the related literature of the periods covered.
Jones Elementary, Lexington ISD, Lexington, Kentucky 1993-1994
1st Grade Teacher
Planned and implemented an integrated curriculum in reading, writing, spelling, basic arithmetic and social studies. Emphasized daily writing across all subject areas.
ACTIVITIES - Coordinated school-wide Speech & Writing Festival at Williams Elementary
Initiated after school program to provide individualized instruction to students at Belknap Elementary to strengthen their reading and math skills
Initiated, wrote and directed seasonal drama productions at both Williams elementary and Belknap Elementary
INTERESTS Girl Scouts, Hiking & Cycling, Public Speaking, Toastmasters
2105 Douglas Boulevard 502-555-1212
Louisville, KY 40201 [email_address]
Customer Relations, Communications or Public Relations position
COMMUNICATIONS: Communications, Public Relations, Advertising, Training
BA degree in Communications (Journalism & Public Relations): at included training in journalism, mass communications, advertising, media and newswriting & editing
Writing Skills: Strong written & verbal communications skills for proposals, publicity, public speaking, and customer communications & correspondence
Training: conducted student-centered classroom training that emphasized development and use of basic skills in reading, writing and math
Training: initiated after school program to provide individualized instruction to students that included parental participation to strengthen students reading, writing and math skills
Successfully completed Toastmasters Training and help to administer the program for teachers in the Louisville ISD
ADMINISTRATION: Program Management and Supervision
Program Management: Developed successful programs ( volunteerism and community outreach) from concept, design and implementation (after school program was adopted district wide by Louisville ISD and expanded to Saturdays mornings that included community participation to provide breakfast)
Management & Supervision: Accountable for planning, staffing, facilities and coordinating the after school programs with 200 participants and 12 instructors
Planning: Served on task force that conducted curriculum development for future years
Planning: Served as faculty advisor to local Parent Teacher Association with an annual budget of $100,000 and covering 550 students
SALES: Customer Relations, Presentations, Negotiations and Fund-Raising
Strong Communicator: Formal presentations to decision makers and board to sell new programs and secure funding approval to take a local program district wide. Also involved securing community participation funding and support.
Event planning: organized and directed special events in the community drawing on volunteer support to offset a reduction in Louisville ISD funding
Customer Relations: Selected by administration to serve as a liaison to resolve concerns among coworkers, vendors and the community.
Experience as a teacher”: Louisville (1995-Present) & Lexington (1993-1994) KY Independent School Districts
EDUCATION: BA with Honors, Communications & Education, University of Louisville 1990
INTERESTS: Girl Scouts, Hiking & Cycling, Public Speaking, Toastmasters
What’s the big deal about Real estate - generally 2 pages
A résumé is not a comprehensive career history
Type font: Ariel 10-12, Times Roman 11-12; no fancy fonts
Margins – generally 1 inch left right, top bottom
Scan ability – ATS, Job Boards, email
Text boxes and Headers
Bullets, underline, italics, shadows, graphics
Contact info – make it easy for the recruiter to reach you -
phone numbers & email, LinkedIn URL and zip code
Headlines – why are they so important? – laser focus
Summary – experience counts – concrete examples
Skills table & what you’ve done to keep up
Résumé Basics continued
Company name, location dates
Company tag line – 1 line summary
Job title and duties & responsibilities (1-5 lines)
recent relevant experience
Duties/responsibilities vs. Accomplishments
Achievements & accomplishments – where do they fit in?
Bullet, then an active verb - 1 to 2 lines description
Start with an active verb – 1 to 2 lines describing the results
Performance reviews. Linked-In Recommendations; In the last 6 months what activity are you proud of? Readers’ Digest article “The Greatest Accomplishment in My Career”, What would you write about?
Uses $s, and %s where possible, to convey impact.
Use before & after comparisons - with competitors, the industry, your predecessor, others in your work group or the company
What were the results in terms of making or saving money? Of saving time, making work easier, or solving a problem?
How did the activity make the company more competitive or increase business? Or build relationships with internal or external customers?
How did the accomplishment expand the business, attract new customers or retain existing customers?
Ask yourself about the achievement: SO WHAT? WHAT’S the SIGNIFICANCE? WHAT’s the REST of the STORY? WHAT RESULTED FROM the ACTIVITY?
Lack of relevant experience
Gaps in employment history
Handling a number of recent jobs
Dates - How far back?
Accomplishments – demo the value proposition
Myopia – Drop the I, ME, MY
KOD words – Responsible for, resulted oriented, self-taught, seasoned professional, hands-on, proven leader, team player, high powered, proven track record, dynamic, tactical or strategic thinker, mature, innovative, motivated, problem solver
Cover letters & email
Does anyone still use a cover letter?
Do recruiters/hiring managers read them?
Why they are useful? Are they important?
The carrot, the validation and the close
Table letters – T-letter
Email – include the resume in text and/or as a word.doc (version 2003) or .PDF file
Jane Smith [email_address] 972-555-1212
September 12, 2010
Dear Hiring Manager:
In response to you ad in the Sunday, September 11, 2011 edition of the Dallas Morning News (your
posting on Monster) for a Property Manager, I feel my qualifications favorably match your requirements.
YOUR REQUIREMENTS MY QUALIFICATIONS
Must have 3 years of experience with multiple 13 years of Property Management experience
residential sites for multiple commercial & residential sites
Manage service requirements of vendor contracts Project manager for three team moves within
company involving Real Estate, Facilities and
Telecommunications project managers
Identify & supervise savings initiatives Saved $10,000/mo on water meter usage by
meters for individual units
Develop overhead, operating and capital budgets Met target goals of 2.7% variance in 2009 for $5M
budget and saved $15,000 for the first three months
employed by analyzing, researching and following
up on P&Ls
Assure optimal functional of building systems Inspected and evaluated builders on completion of
product installation and modification
Degree BBA in Management
Enclosed is my resume for your review. I will call you to schedule a time when we can discuss my background.
2 Minute Resume
Response to “So tell me about yourself.”
20 seconds – your Name & Background & credentials & degrees
60 seconds – your professional experience
30 seconds - what you are looking for
10 seconds – transition statement/question – “Now that I’ve told you about me & my background, could you describe for me the ideal candidate for this position .”