Employee Stress, Safety, and Health<br />Lakshmi Menon<br />PSYC 473A<br />Professor Morrissey<br />
Employee Stress<br />Sources of stress<br />Intrinsic work factors<br />Role variables<br />Interpersonal relationships<br...
Strains<br />Job-related strains<br />Lack of motivation    low performance and high absences<br />Emotional strains<br />...
Coping Techniques<br />Coping- methods of handling or reducing stress.<br />Problem-focused coping- actions that are aimed...
Sexual Harassment<br />Sexual Harassment- Any form of unwelcome verbal, visual, or physical contact in a sexual nature, an...
Gender Discrimination<br />In some cases, women do not receive the same wage and occupational range as men do.<br />Glass ...
Employee Safety<br />Employers responsibility<br />Safe environment<br />Occupational safety and health administration (OS...
Workplace Accidents<br />July 6, 1988- The Piper Alpha, an American oil rig, exploded and killed 167 men.<br />October 29,...
Sweatshops<br />Workers endure long hours, low wage, and dangerous working conditions.<br />Child labor laws are violated....
Sweatshops<br />Numerous companies have come under attack for using sweatshops such as Nike, Gap, Abercrombie & Fitch, Ike...
Workplace Violence<br />Strong relationship between job stress and workplace violence<br />High chances of being assaulted...
Workplace Violence<br />Patrick Sherrill worked for the U.S Postal Service<br />In 1986, he killed 14 employees and commit...
2009 map of shootings at the workplace in the U.S. www.cbsnews.com<br />
Workplace Violence<br />People who experience high levels of stress at work do not possess proper coping strategies.<br />...
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Lakshmi Menon- Employee Stress, Safety, and Health

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Lakshmi Menon- Employee Stress, Safety, and Health

  1. 1. Employee Stress, Safety, and Health<br />Lakshmi Menon<br />PSYC 473A<br />Professor Morrissey<br />
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  3. 3. Employee Stress<br />Sources of stress<br />Intrinsic work factors<br />Role variables<br />Interpersonal relationships<br />Career Development<br />Lack of control<br />New Stressors:<br /> downsizing, new <br /> technology, new<br /> generation<br />
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  5. 5. Strains<br />Job-related strains<br />Lack of motivation low performance and high absences<br />Emotional strains<br />Burnout: <br /> emotional exhaustion<br /> depersonalization<br /> reduced personal<br /> accomplishment<br />Physiological strains<br />Lead to serious illnesses <br /> such as heart disease<br />Depression<br />
  6. 6. Coping Techniques<br />Coping- methods of handling or reducing stress.<br />Problem-focused coping- actions that are aimed for solving problems.<br />Emotion-focused coping- cognitive strategies that decrease the emotional effects of the problem.<br />Social support is extremely important.<br />Many companies offer employee assistance programs (EAPs). <br />Assessment, short-term counseling, and referral counseling for employees and family members<br />In the article “Effects of Occupational Stress Management Intervention Programs: A Meta-Analysis,” by Richardson & Rothstein (2008), they tested the effectiveness of stress management methods. They looked at cognitive-behavioral, relaxation, organization, etc. methods. Their results showed that cognitive-behavioral programs were the most effective.<br />
  7. 7. Sexual Harassment<br />Sexual Harassment- Any form of unwelcome verbal, visual, or physical contact in a sexual nature, and affects working conditions or creates an adverse work environment.<br />Sexual favors, bribery, seductive behavior, sexual coercion<br />Employers responsible for preventing sexual harassment. <br />To prevent this, employers should have a clear sexual harassment policy in their handbook, monitor the workplace, and take all complaints seriously.<br />Leads to poor performance, low morale, and more importantly—lawsuits!<br />
  8. 8. Gender Discrimination<br />In some cases, women do not receive the same wage and occupational range as men do.<br />Glass ceiling- a barrier in advancing in the workplace for women and minorities. <br />
  9. 9. Employee Safety<br />Employers responsibility<br />Safe environment<br />Occupational safety and health administration (OSHA).<br />Created in 1970<br />Prevent injuries, illnesses, and fatality in the workplace.<br />Sick building syndrome (SBS)- syndrome associated with the individual’s office building.<br />Causes: poor air quality, ventilation and heating systems, contaminants of outgassing, mold<br />Symptoms: skin and eye irritation, neurotoxic problems<br />
  10. 10. Workplace Accidents<br />July 6, 1988- The Piper Alpha, an American oil rig, exploded and killed 167 men.<br />October 29, 1989- There were numerous explosions near the Houston ship channel and killed 23 and injured over 300 people. The blast happened during a maintenance check on the chemical plant’s polyethylene reactor.<br />March 23, 2005- There was a gas explosion at a British Petroleum oil refinery. The causes were poor working conditions and damaged safety devices. 15 people died and over 100 were injured.<br />
  11. 11. Sweatshops<br />Workers endure long hours, low wage, and dangerous working conditions.<br />Child labor laws are violated.<br />Employees subject to employer abuse without protection.<br />Can be found anywhere. However, it is rampant in <br /> developing countries. Developing <br /> countries encourage employment <br /> in factories.<br />
  12. 12. Sweatshops<br />Numerous companies have come under attack for using sweatshops such as Nike, Gap, Abercrombie & Fitch, Ikea, Walmart, Pier 1 Imports, Old Navy, etc.<br />Here’s a link illustrating how Nike exploits its workers: http://www.youtube.com/watch?v=9a_D-azUogg<br />
  13. 13. Workplace Violence<br />Strong relationship between job stress and workplace violence<br />High chances of being assaulted at work are seen in:<br />Being in contact with the public<br />Being involved with exchanging money<br />Delivering products, services<br />Mobile workplace<br />Being near volatile people<br />Working alone or with a few people<br />
  14. 14. Workplace Violence<br />Patrick Sherrill worked for the U.S Postal Service<br />In 1986, he killed 14 employees and committed suicide.<br />Sherrill constantly made errors in his work and the day before the shooting, the supervisors discussed his mistakes.<br />This shooting coined the phrase “going postal.”<br />The article “ABB Shooting: Economy may play a role in workplace violence,” by Mark Guarino (2010), the poor economy might be to blame for the increase in workplace violence.<br />Timothy Hendron worked at ABB Group and was suing the company and its trustee for unreasonable fees associated with their retirement benefits. He killed 4 people, including himself.<br />““There’s more pressure put on people recently because of the economy. More people have faced a dissolving of their whole career. It’s too hard to face for some people. When you have 23 years invested, that’s a lot,” Larry Chavez, specialist in workplace violence.<br />
  15. 15. 2009 map of shootings at the workplace in the U.S. www.cbsnews.com<br />
  16. 16. Workplace Violence<br />People who experience high levels of stress at work do not possess proper coping strategies.<br />Research has shown that employees who display violent behavior have not been reprimanded in the past and have role models who were also violent.<br />Employees who don’t feel responsibility over what happens in their lives often react violently towards negative events.<br />

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