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Forrester Case Study: Giffgaff uses co-creation to build a differentiated mobile service business

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In an empowered report by Forrester analyst, Doug Williams, giffgaff is highlighted for their vibrant community, run entirely by giffgaff customers using the Lithium community platform

In an empowered report by Forrester analyst, Doug Williams, giffgaff is highlighted for their vibrant community, run entirely by giffgaff customers using the Lithium community platform

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    Forrester Case Study: Giffgaff uses co-creation to build a differentiated mobile service business Forrester Case Study: Giffgaff uses co-creation to build a differentiated mobile service business Document Transcript