Work Social Business Strategy & practice leader at IBM
Industry Technology / Software / Internet
About Offering structure on exploration of possibilities for individuals and organizations who which to embrace "social & collaborative capabilities " as means to deliver engaged digitized online processes towards endusers.
Creation of Exceptional Customer & Employee Experiences:
and how they contribute to the bottom line.
Offerings range from : Customer communities- Ideation Jams- Social Network Analyses- Creating resilient teams-Empowering employees- Engaged customer journeys and much more.
Cultural transformation & new Leadership:
How to create change through larger participation of people.
Specialties: -Culture transformation through web 2.0.- Social Innovation-Co-creation, Social med...