Coping with change 2012


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PowerPoint from a 2012 training session for library assistants. Session was 2 hours long. (Fonts used have created a few layout issues on slideshare. Even though they were embedded)

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  • Hello and intro – been through a lot of change, moved to dubai – moved back lots of change at work, especially as on contracts subject to funding.
  • Show objectives. Is everyone ok with that. Explain about questions.
  • But large changes are the ones that affect us… Having to learn new things can leave us feeling worried and scaredWill we be able to do itWhat if we look stupidWhat if the new guy picks it up faster than me…
  • Handouts on table.Change your seat. Share your experiences with your new groupDiscuss:How did it feel to be asked to change seats?Did you see changing seats as a chance to sit with someone new or as something you were uncomfortable with doing? What are some things that make people resistant to change? Write your thoughts on your flipchart paper and choose 1 thing to share with rest of the group.
  • During change we can go through all of these different stages and like the people in the photo, everyone will be at different places at different times and people can go back and forth between stages. No one person’s experience will be the same
  • So how can we deal with it. It’s a good starting point to have a think how you feel about change
  • Change line… Imagine there’s a line on the floor going from one end of the room to the other. At the back of the room that’s loving change and here at the front is hating change. And in the middle in neither loving it or hating it. I want you to have a think about yourself and how you feel about change – where do you think you should stand. Anyone who has a new job regularly or even has lived in different countries probably likes change. People who have stayed in the same job and same job role all their life, probably aren’t keen. If you are aware of how you feel about change then you can start to prepare yourself for it.
  • So now we’ve had a think about how we feel about change – how else can we prepare ourselves? You’ve also got colleagues that are in the same boat. If you can learn to adapt and be flexible then you can make the best of the situation
  • You could even feel hopeful or relieved… you could move between all of these emotions
  • Look for anchors in your life, they’ll be comforting – it could be your home life – that might be something that’s staying the same. You could even talk to your manager about what aspects of a new role are the same as your old one.
  • It’s also important to remember that you’ve been through change before and sometimes it could be something personal that was even more challenging than a change at work. What did you do? Remember if you’ve got through something before you will do again.
  • This can be quite hard in the face of big changes at work but it’s something to aim for. Remember to keep an eye open for any training opportunities (should the budget allow) that you might be able to take advantage of. Even if there isn’t a large training budget you could think about what might be free or low cost. Is there an opportunity to job shadow a colleague… or visit another library nearby.
  • I realise this will only be ok if and when they have information that they share, but it’s a good idea to talk to them and let them know how you’re feeling…
  • Give them 2 mins read through recognising stress themselves and then go through coping with stress handout. Some people like yoga, some people like to watch films or have a bath and read a book. (is that just me?) Don’t decide that now’s a good time to take over the local brownie pack…
  • It’s a good idea to have people to talk too – starting thinking about who you talk to and who has helped sort problems out before.
  • Give them the handout as a summary – read it out. Please fill out your evaluation forms.
  • Coping with change 2012

    1. 1. Lisa Jeskins Training Coping with Change 19th July 2012
    2. 2. Today we’re going to look at: Understanding change Dealing with change Keeping positive Working with your manager Reducing stress Finding support
    3. 3. How do you feel when… …someone sits in your chair? …your route to work is different because of roadworks? …you change your hairstyle?
    4. 4. ‚Change is a major source of stress. Change challenges you to let go of the past, and the comfortable old way of doing things and to accept new methods of working and face new challenges‛ Adapted from Learnthat: Flickr CC:
    5. 5. Exercise Change places and go and sit with someone you don’t know. In your new group, look at the questions on your handout and discuss. Feedback to the group
    6. 6. Stages of change Shock and denial Anger and resistance Resignation and acceptance Commitment Flickr CC:
    7. 7. Exercise Stand up and wait for instructions
    8. 8. Remember you’re not alone Flickr CC: Change at work seems to becoming a fact of life, particularly in the current economic climate. Your organisation is not the only organisation having to make changes.
    9. 9. Expect a reaction You will react to change and you could feel all kinds of emotions as the change is happening. It’s normal to feel confused, angry or scared, or all three. Flickr CC: /
    10. 10. What is staying the same? Although work might be changing, there will be some aspects of your role that remain the same, look for those things and remember your strengths. Home can be another constant, remember to keep your work-life balance and enjoy the things that you normally do with family and friends. Flickr CC:
    11. 11. Remember that you’ve faced challenges before It might be something in your personal life or another workplace change. What did you do last time? What worked well and helped you to cope? Remembering how you dealt successfully with other changes in your life can help you to feel more in control. Flickr CC:
    12. 12. Ways to keep positive Try and avoid listening to the rumour mill, it’ll only make you more anxious and might not be true. If you do hear something and it worries you, ask your manager about it. Although it can help to share frustrations with the rest of your team, try and avoid having continually negative conversations. Make sure you take advantage of any training opportunities available to you. Learning new skills will help to keep you receptive to new ideas and keep your CV up-to-date. Flickr CC:
    13. 13. Flickr CC: When in doubt, ask… When we don’t know how something is going to affect us, we become apprehensive. Ask your manager how your job will be affected by the change. Ask if you feel you need more training to cope with new tasks. If you’re feeling stressed or overwhelmed, talk to your manager about how you feel and if there are ways you can reduce these feelings.
    14. 14. Exercise Look at the different stress indicators on the bingo card in front of you. Talk in your group and if you have come across or experienced any of the stress indicators on the card, cross them off the list. The first team to shout ‘HOUSE’ gets a prize. Flickr CC:
    15. 15. Recognising and coping with stress Take care of yourself, eat well, do some exercise and try to get enough sleep. Try and stick to your normal routines at home and at work. Try and find a way of relaxing that works for you. Try not to overload yourself with other responsibilities.
    16. 16. Flickr CC:
    17. 17. Any questions? Email: Website: Flickr CC: Charles Haynes -