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The Age of Awareness

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Inclusive design. It might sound like a rebranding exercise from the Web Accessibility Marketing Team, but it isn’t. For years inclusive design and research practices have been applied to a wide …

Inclusive design. It might sound like a rebranding exercise from the Web Accessibility Marketing Team, but it isn’t. For years inclusive design and research practices have been applied to a wide variety of disciplines from industrial design to the arts, the built environment and more.

What can we learn from this? And how can we apply it to the digital environment in which we work?

Social innovation, service design and even augmented reality are now presenting real and interesting opportunities for us as traditional web practitioners. Combined with inclusive design practices, this opens up a fantastic world of change for both us and the people for whom we design.

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  • It's 2010. Web accessibility guidelines have been around for just over 11 years - not that long really. The guidelines have been and continue to be our primary method of evaluating how usable online experiences are for people with diverse access needs.
     
    However, as a tool for evaluating the user experience, they can be a little one dimensional. Not only that, while they may be aspirational, they're far from inspirational. And when we consider the practice of Inclusive Design, compliance with guidelines is just one important element of that process.
     
    Many industries older than ours, that were once governed by design conventions, guidelines and even laws that failed to address a human focused approach of Inclusive Design, have now embraced it with sincerity. The fields of Industrial Design, Architecture and the Arts provide us with many examples of this.
     
    Meanwhile, much younger digital environments are pacing slowly but surely towards inclusion.
     
    But at times we feel tired. We feel isolated. It's sometimes difficult to know what to try next.
    What will work?
    How will I recognise success?
    How do I, as an individual, make a difference?
     
    As a relatively new industry we sometimes struggle to maintain momentum and energy. None of this is new or unique. Many other industries have faced this in the beginning and continue to do so. But we can use this. We can be inspired and reinvigorated by the inclusive design practices and outcomes of other fields.




  • We have adaptable skills and knowledge.
    We have direct access to huge networks of people.
    Most importantly, we care. We care, and we're still trying to do well and get it right.
     
    Awareness is an interesting concept in this context. It relates to our personal awareness, awareness of how we as individuals can continue to evolve, innovate and inspire others. But it also relates to increasing the wider community's awareness of inclusion for digital diversity.
     
    If we consider accessibility as a fundamental, functional human right, perhaps inclusion is a more pervasive, holistic experience motivated by emotion and the personalised needs of a diverse community.
     
    As we mature as an industry, we must continue to evolve and innovate our approach to Inclusive Design practices.
     
    Let's look outward to other industries, both past and present, and apply the knowledge we have in new and innovative ways. Ways that will inspire and reinvigorate both ourselves and others.

    So let's take a step back and look at the bigger picture.


  • Be the change you want to see in the world....
    @alflow
  • Tired

    Constant battle

    Repetitive
  • Isolated

    1 person can make a difference

    We should not Segregate OR Discriminate

    Vindaloo against Violence
  • Believe in the power of one

    More than 10,000 people have signed up
    February 24
    she set up a website, a Facebook page and a Twitter account

    Dinners will be held in Amsterdam, Thailand, Malaysia and all Australian capital cities. One rural Victorian family will cook an Indian meal at home because they're three hours' drive from a restaurant.

    ''It's a small gesture, but when it's made by thousands of people simultaneously, I think it sends a really powerful message.''
  • How do we use our skills and knowledge in new ways?

    Plod along with wcag

    How do we evolve and take this to the next step.

    How do we branch out and adapt our knowledge?
  • Be Sneaky!
  • Michelle Williams
    Kate Carruthers
  • Refugee Buddy Community organisations and service providers can match newly arrived refugees with volunteer local individuals and families of similar ages or interests. The locals can become a source of "local information", advice and support about day to day issues.

    2 Bobs worth 2 Bob’s Worth will be a website where people and community organisations/NGOs can register small needs they have (or big projects that can be broken down into small tasks) and volunteers can then subscribe/search for small tasks near them that they can devote a small amount of time/money to, and still make a real difference.


    Good news TV Our aim’s to nurture goodness by encouraging the media to report on good news. How? We will recruit an army of volunteers that will troll the web for good/fun news, unsung heroes and positive stories then embed it on the good news site.
  • The universal Design Living Laboratory
  • Added benefit that the person was not subjected to the “unpleasant and injurious practice” of bad breath from the speaker.

    Curtis claimed there were recorded examples of “very baneful and injurious effects” resulting from the practice of speaking into the ear, especially where the breath of the speaker was “tainted.”

    Pullin: Design meets Disability

  • RNID and IDEO Pullin: Design meets Disability

  • The avatar plays his saxaphone when the user shakes his wiimote

    http://www.w3.org/2010/06/w3car/are_accessible_to_disabled_users.pdf
  • Our therapeutic treatment based on Microsoft Touchless. Users learn on how to control their limbs, when
    moving the care bears around their classroom.

    http://www.w3.org/2010/06/w3car/are_accessible_to_disabled_users.pdf
  • Penny Byrne : George and Laura were all set to shock and awe 2007

    An emerging approach in design research based on Critical Theory.
     
    Provokes debate and discussion on social, political and ethical issues rather than providing design solutions. This has been popularized by designers like Dunne and Raby.
     
     
  • Mission accomplished
  • Penny Byrne: Guantanamo Bay Souvenirs

  • IDEO’s Social Mobile

    SoMo1 is the electric shock mobile. delivers a variable level of electric shock depending on how loudly the person on the other end is speaking. As a result the two parties are induced to speak more quietly. These phones would be given to repeat offenders who persistently disturb others with their intrusive conversations.

    SoMo2 is the speaking mobile. This phone allows a user to converse silently: a person receiving a call in a quiet space can respond without speaking, using simple but expressive vowel sounds that they produce and intone manually. This is the antithesis of text messaging in that it conveys rich emotional nuance at the expense of textual information.

    SoMo3 is the musical mobile. This phone requires the user to play the tune of the phone number they wish to call. The public performance that dialing demands acts as a litmus test of when it is appropriate to make a call. Children would take phone lessons in order to learn to play their phone.

    SoMo4 is the knocking mobile. The user knocks on this phone to communicate the urgency of their call. The recipient hears this knock through their phone and can be discerning about which calls they answer. Given time people would learn to recognise each other's knocking mannerisms.

    SoMo5 is the catapult mobile. This phone can be used to launch sounds into other people's phone conversations. Firing the catapult transmits a sound into the offender's phone. This provides a direct yet discreet way of invading their space. Businesses will supply users with a choice of interrupts to launch from their phones.
  • adorn, equip is an exhibition that explores issues around the design of equipment and accessories used by disabled people. Consultation between disabled people and artists, makers and designers has inspired the production of beautiful, functional objects and thought provoking work.

    Equipment for disabled people has traditionally been designed with cost and function as the main considerations. This leaves little room for aesthetic, social or cultural concerns. adorn, equip is part of a movement to change this. The exhibition profiles equipment and accessories that meet both the needs and the desires of the disabled people that use them.

    Many of the exhibits in adorn, equip result from a groundbreaking process of collaboration between disabled people and artists, makers and designers. Personalised items tailored to the specific needs and tastes of individual disabled people have been produced. This has resulted in unique objects that reflect individual needs, desires and uses, and challenges existing approaches to design.

    The City Gallery, Leicester 2001

    Catherine Long : At one
    Catherine has one arm, she does not only have one arm. The "only" implies some kind of loss or deficiency which is far from the truth. We used the word ONE on both her sweater and glove. Her glove has the word ONE embroidered across the knuckles, where you might otherwise have "love" or "hate" tattooed. When she holds her clenched fist up and flicks out her thumb it has the word UP embroidered on it. She is ONE-UP. The tattoo theme was taken through into her sweater. She has a butterfly and a bunch of daisies, symbols which have significant personal meaning for Catherine,   embroidered onto her shoulder. There is a banner running through the daisies which reads AT ONE. She is at one with her one arm, why aren't you?

    Mat Fraser : Short armed and dangerous
    With Mat, who has short arms, we also wanted to challenge the commonly held assumption that disabled people are passive and somehow harmless. I originally had the wording ARMLESS AND DANGEROUS in mind, a play on "Armed and Dangerous". Mat is far from harmless but, as he corrected me, he is not armless either. He is in fact SHORT ARMED AND DANGEROUS. This exactness of language is very important. It is not about political correctness, it is about thinking, caring and acceptance.


    Pullin: Design meets Disability


    http://www.adornequip.co.uk/intro.htm
    http://www.freddierobins.com

    Pullin: Design meets Disability


  • “My studio practice questions conformity and notions of normality, and intersects the categorisation of art and craft. I use knitting to explore pertinent contemporary issues of the domestic, gender and the human condition....My ideas are expressed through an exploration of the human form... These series question physical normality incorporating both humour and fear. The titles are important.”
    Catherine Long
  • AART.BOXX 2008
    http://www.aarts.net.au/projects/aart-boxx/
  • http://www.artsaccessaustralia.org/

    http://aarts.net.au/
  • Transcript

    • 1. The age of awareness Lisa Herrod
    • 2. we are adaptable
    • 3. be the change you seek
    • 4. Reasons web practitioners don’t take an inclusive approach to design & development
    • 5. @VagainstV
    • 6. Resolve feelings of isolation
    • 7. Be Sneaky
    • 8. “the vision for running the Social Innovation BarCamp is to provide a place for people to engage. There are many intelligent and effective people from various fields, across the private and public sector. If we can connect those in an open and collaborative environment, we can empower us all in becoming effective change makers”.
    • 9. Next #sibsyd 6 November 2010 socialinnovationbarcamp.org
    • 10. Refugee Buddy 2 Bob’s worth Good News TV Australian Social Innovation eXchange
    • 11. Look outward to other industries
    • 12. Access & Inclusion in the Built Environment
    • 13. Built Environment Online Access & Inclusion Web Accessibility Architecture UX Design Service Design Inclusive Design
    • 14. Apply skills in a broader context...
    • 15. RESONANT DESIGN
    • 16. The Acoustic Chair 1841 The Acoustic Throne 1891
    • 17. Hearwear TableTalk concept by IDEO
    • 18. Augmented Accessibility
    • 19. CRITICAL DESIGN
    • 20. Blood / Meat Energy Future Dunne & Raby
    • 21. IDEO’s Social Mobile
    • 22. Peggy Michael, Edwin David
    • 23. AART.BOXX 2008
    • 24. be the change you seek
    • 25. Recent projects Lisa Herrod @scenariogirl lisa@scenarioseven.com.au Recent projects