Welcome to the Strategic Sourcing and Procurement Group Members WebinarAccredited Qualification in Supplier Relationship  ...
AgendaIntroductionThe Need for Good Supplier Relationship ManagementOverview of the SRM programQ&A                    Copy...
‘Troubled relationships’ = disappointing               outcomes    Research suggests that                                 ...
What is the scale of loss or potential gain?              Copyright © 2011 IACCM. All rights reserved.                    ...
From Administration to Relationship         Management          Copyright © 2011 IACCM. All rights reserved.              ...
Developing from role to capability                                                                              Organisati...
Why SRM now?• SRM is emerging as an important business activity & professional discipline within  major organizations glob...
What does SRM do?• Manages all aspects of the inter-company relationship• Builds trust through open communications• Seeks ...
Interactive Applied Learning• Focus on best practices• Webinars – facilitated knowledge sharing and learning• Case studies...
SRM curriculum                                                             Introduction                                   ...
28 competencies in SRMMandatory                                                         Business AcumenCommitment to Chang...
IACCM – A global network•   over 8,000 organizations from 128 countries•   29,000 individual & 200+ corporate members•   2...
IACCM professional development todayWorld-class organizations investing in learning for 4710 people                  Copyr...
Q&APlease Post Your Questions In the WebEx Chat Box            Copyright © 2011 IACCM. All rights reserved.               ...
Thank You Copyright © 2011 IACCM. All rights reserved.        Copyright © 2012 IACCM. All rights reserved
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Webinar Slides - Accredited Qualification in Supplier Relationship Management

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Slides from the webinar on Accredited Certification on Supplier Relationship Management by IACCM

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Webinar Slides - Accredited Qualification in Supplier Relationship Management

  1. 1. Welcome to the Strategic Sourcing and Procurement Group Members WebinarAccredited Qualification in Supplier Relationship Management (SRM) Certification ProgramSpeakers: Tim Cummins – CEO, IACCM Martin Chalkley – SRM Consultant, IACCMModerator Sundar Kamakshisundaram19 September, 2012 Copyright © 2011 IACCM. All rights reserved.
  2. 2. AgendaIntroductionThe Need for Good Supplier Relationship ManagementOverview of the SRM programQ&A Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  3. 3. ‘Troubled relationships’ = disappointing outcomes Research suggests that The likelihood of commercial issues significant are the primary cause in ~70% innovation or of ‘troubled relationships’ incremental value reduced by ≥ 60%So achieving improvement is important Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  4. 4. What is the scale of loss or potential gain? Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  5. 5. From Administration to Relationship Management Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  6. 6. Developing from role to capability Organisational learning; continuous Organizational Capability improvement Ongoing collaborative learning Network Baseline common knowledge and internally and methods externally to raise Learn and apply effectiveness best practices in Learn contracting over collaborative lifecycle values – learning Benchmark skills vs. community the market Learn Individual Capability collaborative values – individual Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  7. 7. Why SRM now?• SRM is emerging as an important business activity & professional discipline within major organizations globally• Research evidence suggests that SRM can deliver significant tangible benefits in addition to those achieved through world-class strategic sourcing, negotiation, and contract and performance management• Despite this potential, investment in SRM training remains limited and there has not been an internationally recognized qualification that denotes excellence in this area• Relationship management requires a blend of technical capabilities – for example, in process and organizational design, and structuring of appropriate contracts and future-facing measurement systems – and key behavioral competencies such as communication, influencing and trust building• The IACCM program equips SRM practitioners with the core skills and knowledge they need to develop successful, collaborative customer-supplier relations Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  8. 8. What does SRM do?• Manages all aspects of the inter-company relationship• Builds trust through open communications• Seeks to develop successful, collaborative relationships with key suppliers• Has ready access to, and influence from the top levels of management Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  9. 9. Interactive Applied Learning• Focus on best practices• Webinars – facilitated knowledge sharing and learning• Case studies – apply learning to realistic business situations• Message boards – knowledge sharing and application of learning to real life situations• Attachments library – constantly updated access to articles and cases, best practices Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  10. 10. SRM curriculum Introduction to SRM Defining Summary SRM and its Value Who are Exit your4 months e-learning Strategies suppliers?program Flexible learning Understanding the Base Personal Principles for attributes Delivery of Your SRM Program 1 module SRM Skills per week assessment The Culture and Business Ethics Case for SRM1-3 hours per week Certification Balanced Creating the Scorecard Agreement at Practitioner or Expert Implementing level Measuring your SRM Success program Governance Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  11. 11. 28 competencies in SRMMandatory Business AcumenCommitment to Change and Personal Development AnalyticalCommunications Familiarity With Standards and NormsInterpersonal Relationships Financial Principles and Impact of Issues /Leadership DecisionsNegotiation Risk ManagementTeamwork Ability to Direct Deal Shaping and CommercialTime Management Strategy Awareness of Commercial and Contract TermsKnowledge of Employer / Industry & ConditionsKnowledge of Products and ServicesUnderstanding of Goals and Strategies TechnicalUnderstanding of Organization / Management System Performance Monitoring and Reporting/ Business Processes Vendor Analysis and SelectionRelationships Cultural ConsiderationsStakeholder Management Ability to Motivate / Gain Agreement in Multi-Influencing Others Cultural TeamsUnderstand Market Industry and Norms Knowledge of Local Business and Commercial PracticesBusiness Contribution Sensitivity to and Knowledge of CulturalCommitment to Results / Strategic Thinking Considerations and ImpactsIdentifying / Acting on Opportunities for Change Understanding Geopolitical ConditionsValue Focus Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  12. 12. IACCM – A global network• over 8,000 organizations from 128 countries• 29,000 individual & 200+ corporate members• 25% at director level or above• equal divide of buy-side and sell-side – legal, commercial, procurement Transport, Logistic Aerospace, Defen s ce Automotive IACCM Geographic Profile 3% 8% 1% Banking, Insce,Fi Telecom nance 9% 4% Asia- Software & Info Business Services Serv & Consulting Pacific, 20 15% 14% Retail,Consumer % 2% Americas, Engineering & 41% Europe, Mi Public Sector & Construction Other 6% ddle Government East, Africa 5% 7% Oil & Gas Health Care Equip 15% & Serv , 39% 4% Manufacturing & Legal Capital Goods 4% 3% Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  13. 13. IACCM professional development todayWorld-class organizations investing in learning for 4710 people Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  14. 14. Q&APlease Post Your Questions In the WebEx Chat Box Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved
  15. 15. Thank You Copyright © 2011 IACCM. All rights reserved. Copyright © 2012 IACCM. All rights reserved

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