LinkPoint for Microsoft CRM

     Novell GroupWise Edition

                   Novell® GroupWise®
With LinkPoint you can…

 •   Access your Microsoft CRM Contacts as an
     address book in Novell GroupWise.

 •   Record...
Sample LinkPoint Client Base
                                                The Hartford
    ABN-AMRO          Gulfstream...
LinkPoint Overview

• You can utilize your
  Microsoft CRM contacts for
  addressing by selecting the
  “CRM Address” menu...
LinkPoint Addressing

• In the LinkPoint
  Address form you
  can search Microsoft
  CRM for Contacts
  and use them as
  ...
LinkPoint Record e-mail

• Once your e-mail is complete,
  you can send it via Novell
  GroupWise and store it in
  Micros...
Email Recorded in Microsoft
                   CRM
• Once the email
  has been sent
  and recorded to
  Microsoft CRM,
  t...
Questions & Answers
Why use LinkPoint?
     •LinkPoint is integrated into your Novell GroupWise software.
     •LinkPoint ...
Contact Information


        LinkPoint360
       64A White Street
  Red Bank, New Jersey 07701
     Sales: 732-212-8402
 ...
Upcoming SlideShare
Loading in...5
×

Novell GroupWise integration for Microsoft CRM

1,381

Published on

Enterprise Novell GroupWise Email Integration for Microsoft CRM

* Record Inbound and Outbound Emails to your CRM.
* Synchronize Calendars, Contacts and Tasks between to your CRM.
* Synchronize either Manually or Automatically on a schedule.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,381
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
9
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Novell GroupWise integration for Microsoft CRM

  1. 1. LinkPoint for Microsoft CRM Novell GroupWise Edition Novell® GroupWise®
  2. 2. With LinkPoint you can… • Access your Microsoft CRM Contacts as an address book in Novell GroupWise. • Record Inbound and Outbound e-mails from Novell GroupWise into Microsoft CRM. • Store e-mail attachments in Microsoft CRM. • Attach e-mails to Accounts, Contacts, Opportunities, or Cases.
  3. 3. Sample LinkPoint Client Base The Hartford ABN-AMRO Gulfstream Aerospace TransUnion Discovery Communications Panasonic Deutsche Bank Securities American Express The New York Times Company Deluxe Corporation Armstrong World Industries
  4. 4. LinkPoint Overview • You can utilize your Microsoft CRM contacts for addressing by selecting the “CRM Address” menu. • You can send your e-mail via Novell GroupWise and record it to Microsoft CRM by selecting “CRM Send” menu.
  5. 5. LinkPoint Addressing • In the LinkPoint Address form you can search Microsoft CRM for Contacts and use them as recipients in your e- mails.
  6. 6. LinkPoint Record e-mail • Once your e-mail is complete, you can send it via Novell GroupWise and store it in Microsoft CRM. • You can search and choose to record your e-mail on a business entity in Microsoft CRM. (Account, Contact, Opportunity, or Case) • If there are attachments, you can select whether to store them in Microsoft CRM.
  7. 7. Email Recorded in Microsoft CRM • Once the email has been sent and recorded to Microsoft CRM, the e-mail can be viewed in the “Activity” list.
  8. 8. Questions & Answers Why use LinkPoint? •LinkPoint is integrated into your Novell GroupWise software. •LinkPoint supports Office, Cached and Remote Modes in Novell GroupWise. Is LinkPoint installed on the GroupWise Server or user Workstation? •LinkPoint is installed only on the user's workstation. What are the LinkPoint Requirements? •Novell GroupWise 5, 6 or 7. •Microsoft CRM Release 3.0 or greater. What business entities in Microsoft CRM can I record to? •Account, Contact, Opportunity, or Case.
  9. 9. Contact Information LinkPoint360 64A White Street Red Bank, New Jersey 07701 Sales: 732-212-8402 Support: 732-212-8403 E-mail: info@LinkPoint360.com URL: http://www.linkpoint360.com/
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×