Your SlideShare is downloading. ×
Novell GroupWise integration for Microsoft CRM
Upcoming SlideShare
Loading in...5

Thanks for flagging this SlideShare!

Oops! An error has occurred.


Saving this for later?

Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime - even offline.

Text the download link to your phone

Standard text messaging rates apply

Novell GroupWise integration for Microsoft CRM


Published on

Enterprise Novell GroupWise Email Integration for Microsoft CRM …

Enterprise Novell GroupWise Email Integration for Microsoft CRM

* Record Inbound and Outbound Emails to your CRM.
* Synchronize Calendars, Contacts and Tasks between to your CRM.
* Synchronize either Manually or Automatically on a schedule.

Published in: Technology, Business

  • Be the first to comment

  • Be the first to like this

No Downloads
Total Views
On Slideshare
From Embeds
Number of Embeds
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

No notes for slide


  • 1. LinkPoint for Microsoft CRM Novell GroupWise Edition Novell® GroupWise®
  • 2. With LinkPoint you can… • Access your Microsoft CRM Contacts as an address book in Novell GroupWise. • Record Inbound and Outbound e-mails from Novell GroupWise into Microsoft CRM. • Store e-mail attachments in Microsoft CRM. • Attach e-mails to Accounts, Contacts, Opportunities, or Cases.
  • 3. Sample LinkPoint Client Base The Hartford ABN-AMRO Gulfstream Aerospace TransUnion Discovery Communications Panasonic Deutsche Bank Securities American Express The New York Times Company Deluxe Corporation Armstrong World Industries
  • 4. LinkPoint Overview • You can utilize your Microsoft CRM contacts for addressing by selecting the “CRM Address” menu. • You can send your e-mail via Novell GroupWise and record it to Microsoft CRM by selecting “CRM Send” menu.
  • 5. LinkPoint Addressing • In the LinkPoint Address form you can search Microsoft CRM for Contacts and use them as recipients in your e- mails.
  • 6. LinkPoint Record e-mail • Once your e-mail is complete, you can send it via Novell GroupWise and store it in Microsoft CRM. • You can search and choose to record your e-mail on a business entity in Microsoft CRM. (Account, Contact, Opportunity, or Case) • If there are attachments, you can select whether to store them in Microsoft CRM.
  • 7. Email Recorded in Microsoft CRM • Once the email has been sent and recorded to Microsoft CRM, the e-mail can be viewed in the “Activity” list.
  • 8. Questions & Answers Why use LinkPoint? •LinkPoint is integrated into your Novell GroupWise software. •LinkPoint supports Office, Cached and Remote Modes in Novell GroupWise. Is LinkPoint installed on the GroupWise Server or user Workstation? •LinkPoint is installed only on the user's workstation. What are the LinkPoint Requirements? •Novell GroupWise 5, 6 or 7. •Microsoft CRM Release 3.0 or greater. What business entities in Microsoft CRM can I record to? •Account, Contact, Opportunity, or Case.
  • 9. Contact Information LinkPoint360 64A White Street Red Bank, New Jersey 07701 Sales: 732-212-8402 Support: 732-212-8403 E-mail: URL: