Welcome to the  Lindon Shared Stakes   FAMILY HISTORY CONSULTANT  ORIENTATION
Shared-Stakes Family History Center Serving the Orem Northridge, Orem Heatheridge, Orem Windsor, Lindon, Lindon Central an...
<ul><li>Your calling </li></ul><ul><li>is two-fold: </li></ul>
<ul><li>Learn all you can.  </li></ul><ul><li>This can occur both at the FHC and on your own </li></ul>
2. Use your training to help others.   You can help at the FHC, in classes, or in member's homes.
People will look to you for guidance and support in identifying their ancestors and providing temple ordinances for them.
1. Learn all you can whenever you are at the Family History Center
You will be given a  Personal Training Checklist.  Work on it whenever there are no patrons who need your help.
Attend all the training classes you can (check the LFHC calendar at  www.lindonfhc.org   for dates).
Research your own family history.  When you are excited about searching for your ancestors, you will inspire others to do ...
Our  Family History Center  Staff Organization:
 
.  Director of the Lindon Family History Center. George Ryskamp Director
.  Director of the Lindon Family History Center. Sherry Stevens Assistant Director
<ul><li>POLICIES </li></ul>
<ul><li>POLICIES </li></ul>Sign in on the computer desktop each time you visit the FHC.  Have all patrons do the same.
<ul><li>DESK TOP </li></ul>Sign out here when you leave.
<ul><li>POLICIES </li></ul>You will be given a name tag.  Always wear it when serving on your shift.
<ul><li>POLICIES </li></ul>Store your name tag in the drawer.  Do not take it home with you.  Have someone show you the lo...
<ul><li>POLICIES </li></ul>If you need to be absent from your shift, always notify your supervisor, in advance if possible.
<ul><li>POLICIES </li></ul>Dress code: -Maintain LDS standards  -Dress and grooming    should be modest, clean and neat
<ul><li>POLICIES </li></ul>If a male and female are the only consultants present, they must be a married couple. There mus...
<ul><li>POLICIES </li></ul>Never change the computer hardware or software.  However, it is permissible to download informa...
<ul><li>POLICIES </li></ul>Stop and have someone show you the location and use of the keys.
<ul><li>POLICIES </li></ul>If you are given your own set of keys, never loan them to anyone.
<ul><li>POLICIES </li></ul>All CD’s, books, microfilms microfiche, and other materials must stay in the Family History Cen...
<ul><li>POLICIES </li></ul>Food and drink are not allowed in the computer rooms.  However, they are allowed in the adjacen...
<ul><li>POLICIES </li></ul>For building security, do not allow the FHC to be used as a pass-through to the main building f...
<ul><li>PROCEDURES </li></ul>Opening the Family History Center: <ul><li>Unlock doors </li></ul><ul><li>Turn on lights </li...
<ul><li>PROCEDURES </li></ul>Closing the Family History Center: <ul><li>Make sure projector is turned off </li></ul><ul><l...
<ul><li>PROCEDURES </li></ul>The wireless internet login is “adam1234”.  This login is also posted on the shelf. Laptops
<ul><li>PROCEDURES </li></ul>Microfilm Ordering   Patrons order their own  microfilms online at   http://film.familysearch...
<ul><li>PROCEDURES </li></ul>Microfilm Ordering   <ul><li>In order to maintain the FHC’s status as a nonprofit organizatio...
<ul><li>PROCEDURES </li></ul>Receiving Patron Money The FHC charges a fee of 5 cents for copies.  Note: Only a small amoun...
<ul><li>PROCEDURES </li></ul>Put payments into the cash box.   Receiving Patron Money
Record it by clicking on Cashbox on the desktop.
Then fill in the patron name and amount
<ul><li>PROCEDURES </li></ul>At the beginning of each shift, count the cash in the cashbox and reconcile it to the compute...
<ul><li>PROCEDURES </li></ul>Receiving Patron Money Stop and have someone show you the location of the cashbox and how to ...
Lost and Found Place any lost items in the lost and found   PROCEDURES
Stop and have someone show you the location of the Lost and Found. PROCEDURES Lost and Found
<ul><li>PROCEDURES </li></ul>Doorbell If you hear a doorbell, a patron is waiting at the north door in the hallway.
Do not clean the screens. EQUIPMENT Computers
Do not turn them off unless a reboot is necessary to correct a problem. They automatically turn off each night. EQUIPMENT ...
<ul><li>DESK TOP </li></ul>To report a computer problem,  click on “Report a Problem” on the desktop.
If a problem needs immediate attention,  the phone numbers  of the technical staff  are posted by the phone. EQUIPMENT Com...
Stop and have someone show you how how to add paper. EQUIPMENT Printer
Stop and have someone show you how to add and feed paper. EQUIPMENT Copier
EQUIPMENT Projector There is a ceiling-mounted projector for teaching and training.
Stop and have someone show you the remote control location and use  EQUIPMENT Projector
Use this PC to connect laptops and flash drives to the projector EQUIPMENT Projector
Stop and have someone show you how to attach a laptop. EQUIPMENT Projector
Stop and have someone show you how to load a roll of film. Microfilm Reader EQUIPMENT
To copy an image from a film or fiche, follow the directions in the binder next to the film reader. Microfilm Copier EQUIP...
<ul><li>EQUIPMENT </li></ul>These are used when viewing training videos with sound, so that others are not disturbed. Head...
<ul><li>EQUIPMENT </li></ul>They are located in the same cupboard as the books.  Stop and have someone show you how to use...
<ul><li>EQUIPMENT </li></ul>This is used to copy, preserve,  and share photographs and documents on the computer. Camera
<ul><li>EQUIPMENT </li></ul>Ask your supervisor to schedule a time for your camera training. Camera
COMPUTER DESKTOP Spend time exploring the programs and materials accessible through the LFHC Desktop.  This will be an ong...
<ul><li>DESK TOP </li></ul>Things you will find under the RESEARCH tab:
<ul><li>DESK TOP </li></ul>Here you will find the FamilySearch programs and helps.
<ul><li>DESK TOP </li></ul>“ Portal programs” are websites which normally charge a fee to access their information,  but a...
<ul><li>DESK TOP </li></ul>Links to the most popular research websites.
<ul><li>DESK TOP </li></ul>This is where you can access personal database programs.   These are  sometimes called “FamilyS...
<ul><li>DESK TOP </li></ul>Things you will find under the FAVORITES tab:
<ul><li>DESK TOP </li></ul>Type in a place or subject, and see more great research links
<ul><li>DESK TOP </li></ul>This Training tab will soon be phased out.  Please use the training materials on the website at...
<ul><li>THE LFHC  </li></ul><ul><li>WEB PAGE </li></ul>
<ul><li>DESK TOP </li></ul>To access our website from the desktop, click here
 
Our web  page is:  www.lindonfhc.org.
 
THE LFHC  WEB PAGE
 
See classes, scheduled groups, and closure dates here.
To schedule a  group from your ward, click here.
Under the Consultant tab are all the training materials to help you feel confident as a consultant.
Each time you come to the FHC, spend time viewing these training materials.
Under the Contact Us tab, you will not only find our contact information, but also a staff schedule.
  SCHEDULE & STAFF ASSIGNMENTS
<ul><li>You Are The Key To Other’s Success! </li></ul>
Even a new consultant can  help ward members
<ul><li>Assist your ward members right now by: </li></ul>Sending a sign-up sheet around for those who would like family hi...
<ul><li>Assist your ward members right now by: </li></ul>Bringing groups or individuals to the FHC where other consultants...
<ul><li>Assist your ward members right now by: </li></ul>Assisting another consultant to  teach a family history class or ...
<ul><li>Assist your ward members right now by: </li></ul>Helping set ward goals for  Indexing.  Indexing is easy and almos...
<ul><li>Always work with your ward High Priest’s Group Leader to plan how you will involve your ward. </li></ul>
<ul><li>Be prayerful, and the Lord will teach you how to interest  your ward members as well as how to help them. </li></ul>
WITH PROPER TRAINING: Your service as a family history consultant can be a wonderful blessing in your life and in the live...
My brothers and sisters, do not be weary in well doing. If you feel your contribution is small or insignificant, remember ...
Thank you for your willingness to serve at the Lindon Family History Center.  We look forward to working with you!
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Orientation

  1. 1. Welcome to the Lindon Shared Stakes FAMILY HISTORY CONSULTANT ORIENTATION
  2. 2. Shared-Stakes Family History Center Serving the Orem Northridge, Orem Heatheridge, Orem Windsor, Lindon, Lindon Central and Lindon West Stakes We serve the six stakes listed above
  3. 3. <ul><li>Your calling </li></ul><ul><li>is two-fold: </li></ul>
  4. 4. <ul><li>Learn all you can. </li></ul><ul><li>This can occur both at the FHC and on your own </li></ul>
  5. 5. 2. Use your training to help others. You can help at the FHC, in classes, or in member's homes.
  6. 6. People will look to you for guidance and support in identifying their ancestors and providing temple ordinances for them.
  7. 7. 1. Learn all you can whenever you are at the Family History Center
  8. 8. You will be given a Personal Training Checklist. Work on it whenever there are no patrons who need your help.
  9. 9. Attend all the training classes you can (check the LFHC calendar at www.lindonfhc.org for dates).
  10. 10. Research your own family history. When you are excited about searching for your ancestors, you will inspire others to do the same.
  11. 11. Our Family History Center Staff Organization:
  12. 13. . Director of the Lindon Family History Center. George Ryskamp Director
  13. 14. . Director of the Lindon Family History Center. Sherry Stevens Assistant Director
  14. 15. <ul><li>POLICIES </li></ul>
  15. 16. <ul><li>POLICIES </li></ul>Sign in on the computer desktop each time you visit the FHC. Have all patrons do the same.
  16. 17. <ul><li>DESK TOP </li></ul>Sign out here when you leave.
  17. 18. <ul><li>POLICIES </li></ul>You will be given a name tag. Always wear it when serving on your shift.
  18. 19. <ul><li>POLICIES </li></ul>Store your name tag in the drawer. Do not take it home with you. Have someone show you the location of the name tag drawer.
  19. 20. <ul><li>POLICIES </li></ul>If you need to be absent from your shift, always notify your supervisor, in advance if possible.
  20. 21. <ul><li>POLICIES </li></ul>Dress code: -Maintain LDS standards -Dress and grooming should be modest, clean and neat
  21. 22. <ul><li>POLICIES </li></ul>If a male and female are the only consultants present, they must be a married couple. There must be at least two consultants present. Never staff the FHC alone.
  22. 23. <ul><li>POLICIES </li></ul>Never change the computer hardware or software. However, it is permissible to download information to the computer if needed. Everything is automatically erased each night.
  23. 24. <ul><li>POLICIES </li></ul>Stop and have someone show you the location and use of the keys.
  24. 25. <ul><li>POLICIES </li></ul>If you are given your own set of keys, never loan them to anyone.
  25. 26. <ul><li>POLICIES </li></ul>All CD’s, books, microfilms microfiche, and other materials must stay in the Family History Center.
  26. 27. <ul><li>POLICIES </li></ul>Food and drink are not allowed in the computer rooms. However, they are allowed in the adjacent classrooms.
  27. 28. <ul><li>POLICIES </li></ul>For building security, do not allow the FHC to be used as a pass-through to the main building for non-patrons.
  28. 29. <ul><li>PROCEDURES </li></ul>Opening the Family History Center: <ul><li>Unlock doors </li></ul><ul><li>Turn on lights </li></ul><ul><li>Post OPEN sign </li></ul><ul><li>Count cash </li></ul>
  29. 30. <ul><li>PROCEDURES </li></ul>Closing the Family History Center: <ul><li>Make sure projector is turned off </li></ul><ul><li>Lock file cabinet </li></ul><ul><li>Post CLOSED sign </li></ul><ul><li>Turn off lights </li></ul><ul><li>Lock doors </li></ul>
  30. 31. <ul><li>PROCEDURES </li></ul>The wireless internet login is “adam1234”. This login is also posted on the shelf. Laptops
  31. 32. <ul><li>PROCEDURES </li></ul>Microfilm Ordering Patrons order their own microfilms online at http://film.familysearch.org from any computer, whether at home or at the FHC. They pay by credit or debit card on that website.
  32. 33. <ul><li>PROCEDURES </li></ul>Microfilm Ordering <ul><li>In order to maintain the FHC’s status as a nonprofit organization: </li></ul><ul><li>Explain to patrons that they are also welcome to order films from their home computer. </li></ul><ul><li>Never accept money for a film, even if the patron reimburses you. </li></ul><ul><li>Teach patrons how to use the website if needed, but never assist them with their actual transaction. </li></ul>
  33. 34. <ul><li>PROCEDURES </li></ul>Receiving Patron Money The FHC charges a fee of 5 cents for copies. Note: Only a small amount of cash is kept at the FHC.
  34. 35. <ul><li>PROCEDURES </li></ul>Put payments into the cash box. Receiving Patron Money
  35. 36. Record it by clicking on Cashbox on the desktop.
  36. 37. Then fill in the patron name and amount
  37. 38. <ul><li>PROCEDURES </li></ul>At the beginning of each shift, count the cash in the cashbox and reconcile it to the computer record. Receiving Patron Money
  38. 39. <ul><li>PROCEDURES </li></ul>Receiving Patron Money Stop and have someone show you the location of the cashbox and how to reconcile the cash.
  39. 40. Lost and Found Place any lost items in the lost and found PROCEDURES
  40. 41. Stop and have someone show you the location of the Lost and Found. PROCEDURES Lost and Found
  41. 42. <ul><li>PROCEDURES </li></ul>Doorbell If you hear a doorbell, a patron is waiting at the north door in the hallway.
  42. 43. Do not clean the screens. EQUIPMENT Computers
  43. 44. Do not turn them off unless a reboot is necessary to correct a problem. They automatically turn off each night. EQUIPMENT Computers
  44. 45. <ul><li>DESK TOP </li></ul>To report a computer problem, click on “Report a Problem” on the desktop.
  45. 46. If a problem needs immediate attention, the phone numbers of the technical staff are posted by the phone. EQUIPMENT Computers
  46. 47. Stop and have someone show you how how to add paper. EQUIPMENT Printer
  47. 48. Stop and have someone show you how to add and feed paper. EQUIPMENT Copier
  48. 49. EQUIPMENT Projector There is a ceiling-mounted projector for teaching and training.
  49. 50. Stop and have someone show you the remote control location and use EQUIPMENT Projector
  50. 51. Use this PC to connect laptops and flash drives to the projector EQUIPMENT Projector
  51. 52. Stop and have someone show you how to attach a laptop. EQUIPMENT Projector
  52. 53. Stop and have someone show you how to load a roll of film. Microfilm Reader EQUIPMENT
  53. 54. To copy an image from a film or fiche, follow the directions in the binder next to the film reader. Microfilm Copier EQUIPMENT
  54. 55. <ul><li>EQUIPMENT </li></ul>These are used when viewing training videos with sound, so that others are not disturbed. Headphones
  55. 56. <ul><li>EQUIPMENT </li></ul>They are located in the same cupboard as the books. Stop and have someone show you how to use them. Headphones
  56. 57. <ul><li>EQUIPMENT </li></ul>This is used to copy, preserve, and share photographs and documents on the computer. Camera
  57. 58. <ul><li>EQUIPMENT </li></ul>Ask your supervisor to schedule a time for your camera training. Camera
  58. 59. COMPUTER DESKTOP Spend time exploring the programs and materials accessible through the LFHC Desktop. This will be an ongoing training and should continue throughout your service at the FHC.
  59. 60. <ul><li>DESK TOP </li></ul>Things you will find under the RESEARCH tab:
  60. 61. <ul><li>DESK TOP </li></ul>Here you will find the FamilySearch programs and helps.
  61. 62. <ul><li>DESK TOP </li></ul>“ Portal programs” are websites which normally charge a fee to access their information, but are FREE at Family History Centers. Spend time exploring these sites as soon as possible.
  62. 63. <ul><li>DESK TOP </li></ul>Links to the most popular research websites.
  63. 64. <ul><li>DESK TOP </li></ul>This is where you can access personal database programs. These are sometimes called “FamilySearch affiliates” or “3 rd party” programs.
  64. 65. <ul><li>DESK TOP </li></ul>Things you will find under the FAVORITES tab:
  65. 66. <ul><li>DESK TOP </li></ul>Type in a place or subject, and see more great research links
  66. 67. <ul><li>DESK TOP </li></ul>This Training tab will soon be phased out. Please use the training materials on the website at www.lindonfhc.org . Click on the Consultants tab.
  67. 68. <ul><li>THE LFHC </li></ul><ul><li>WEB PAGE </li></ul>
  68. 69. <ul><li>DESK TOP </li></ul>To access our website from the desktop, click here
  69. 71. Our web page is: www.lindonfhc.org.
  70. 73. THE LFHC WEB PAGE
  71. 75. See classes, scheduled groups, and closure dates here.
  72. 76. To schedule a group from your ward, click here.
  73. 77. Under the Consultant tab are all the training materials to help you feel confident as a consultant.
  74. 78. Each time you come to the FHC, spend time viewing these training materials.
  75. 79. Under the Contact Us tab, you will not only find our contact information, but also a staff schedule.
  76. 80. SCHEDULE & STAFF ASSIGNMENTS
  77. 81. <ul><li>You Are The Key To Other’s Success! </li></ul>
  78. 82. Even a new consultant can help ward members
  79. 83. <ul><li>Assist your ward members right now by: </li></ul>Sending a sign-up sheet around for those who would like family history help.
  80. 84. <ul><li>Assist your ward members right now by: </li></ul>Bringing groups or individuals to the FHC where other consultants can help them.
  81. 85. <ul><li>Assist your ward members right now by: </li></ul>Assisting another consultant to teach a family history class or workshop
  82. 86. <ul><li>Assist your ward members right now by: </li></ul>Helping set ward goals for Indexing. Indexing is easy and almost anyone can do it.
  83. 87. <ul><li>Always work with your ward High Priest’s Group Leader to plan how you will involve your ward. </li></ul>
  84. 88. <ul><li>Be prayerful, and the Lord will teach you how to interest your ward members as well as how to help them. </li></ul>
  85. 89. WITH PROPER TRAINING: Your service as a family history consultant can be a wonderful blessing in your life and in the lives of those you help. You will help [others] identify their ancestors, link those ancestors into families, and provide temple ordinances for them. You are their principal source for family history help. George Ryskamp - Director
  86. 90. My brothers and sisters, do not be weary in well doing. If you feel your contribution is small or insignificant, remember that the worth of souls is precious in the sight of God. Our opportunity is to prepare the way, and to accomplish the ordinance work, after faithful research, that these souls may prepare for the glory which is their divine opportunity. (“The Key of Faith”, Ensign , Feb 1994,7)
  87. 91. Thank you for your willingness to serve at the Lindon Family History Center. We look forward to working with you!

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