Program final

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Still not sure about a trip to Colorado next week? Take a look at what you're missing!! See our freshly-published Program for the 2013 Medical Transportation Summit Conference!

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Program final

  1. 1.                2013  Black  Hawk,  Colorado  
  2. 2.      
  3. 3.  Table  of  Contents  Sponsors...........................................................................................................................2  Agenda ........................................................................................................................4  -­‐  5  Larry  Zogby:  Reception  Magic  Show ...............................................................................6  Dan  Seidman:  Sales .........................................................................................................7  Ultimate  Objection  Handling  Tool........................................................................10  -­‐  24  Bruce  Ross:  Branding.....................................................................................................26  Agility  Recovery:  Disaster  Prevention  &  Mitigation.....................................................28  Sample  Planning  Tool...........................................................................................30  -­‐  31  Bruce  Davisson:  Driver  Safety .......................................................................................32  Dominick  Simone:  IC  Classification ...............................................................................34  Beth  Arnold:  Health  Incentives .....................................................................................36  Pam  Kotynski:  Diagnostic  &  Reference  Labs.................................................................38  Alex  Halsey:  Pathology  Labs..........................................................................................40  Keith  Cunningham:  HIPAA.............................................................................................42  Richard  Iyrie:  Pharmaceutical  Specialty  Infusion .........................................................44  Carl  Bennett:  Nuclear  Medicine ....................................................................................46  Ken  Arnold:  Specimen  Integrity  &  Exposure  Control....................................................48  Conference  Menu ..........................................................................................................50          
  4. 4.  AGENDA for Wednesday, June 26, 20134-6pm Vendor Set-Up, Registration check-in6-8pm Reception: Southwest Dinner Buffet & Open Cash BarFeaturing Illusionist, Larry ZogbyAGENDA for Thursday, June 27, 20138:00am Ameristar Breakfast Buffet9:00 – Noon Keynote SpeakerDan Seidman,12:00pm Cold Deli Lunch Buffet1:00 - 1:50pm Branding Your CompanyBruce Ross1:55 – 2:45pm Disaster MitigationScott Smith & Michael Schreiner, Agility Recovery2:50 – 3:35pm Driver SafetyBruce Davisson, Center for Transportation Safety3:35 – 3:50pm Mid-Afternoon Break (coffee, tea, soda, cookies)3:55 – 4:40pm Employee v. IC ClassificationDominick Simone, Subcontracting Concept, LLC4:45 – 5:30pm Health Incentives for Employees and IC’sBeth Arnold5:30 – 6:00pm Break before Dinner6:00 – 6:30pm Open Cash Bar, Networking Opportunity6:30 – 7:30pm “Campfire” Dinner Buffet7:30 – 8:30pm Sales & Marketing Social Hour (Hosted Bar)Ken Arnold with Dan Seidman & Bruce Ross
  5. 5. AGENDA for Friday, June 28, 20138:00am Ameristar Breakfast Buffet8:50 – 9:35am Diagnostic Lab SpeakerPam Kotynski9:40 – 10:25am Pathology Lab & Logistics Manager SpeakerAlex Halsey, Strata Pathology10:30 – 12:00am HIPAA/HiTechKeith Carrington, CHPSE CRC Compliance12:00pm Lunch Buffet1:00 - 1:50pm Pharmaceutical & Home HealthRichard Iryie, Amerita Specialty Infusion1:55 - 2:45pm Nuclear MedicineCarl Bennett, Transportation Resource Partners, LLC2:55 - 3:45pm Specimen Integrity & Exposure ControlKen Arnold, Integrity Medical Courier Training3:45 – 4:00pm Lunch Buffet Mid-Afternoon Break (coffee, tea, soda, cookies)4:00 – 5:00pm Roundtable (all speakers from Friday session)5:15pm – Free Shuttle to Denver International Airport & Days Inn at DIA5:00 – 6:30pm Vendor take down
  6. 6.  917.418.7105Visit  Larry  online  at  www.LarryZogby.com  or  email    Larry Zogby’s innovative, world classsleight of hand illusions wereunforgettable, and so was his brilliant,energetic wit.He created fast-paced magical momentsthat left us captivated – the whole eveningwas highly entertaining!”He’ll ElEctrify you ~ with ~closE up MagicLarry ZogbyLarrys  passion  for  dazzling  an  audience  has  grown  over  the  past  30  years,  and  in  his  quest  for  perfection  he  has  mastered  the  art  of  Close  Up  Magic.    A   gifted   and   charismatic   storyteller,   Larry   excels   at   keeping   his  audiences  attention   while  he  flawlessly  presents  his  baffling  magic  tricks  right  under  their  noses.  Larry  weaves  hilarious  candor  with  his  performance   and   energizes   and   engages   all   in   attendance,  connecting   the   audience   through   laughter   and   amazement.   In   his  journey   to   entertain,   Larry   draws   inspiration   from   gifted   illusionists  David  Copperfield,  Lance  Burton,  Joseph  Gabriel,  Siegfried  &  Roy,  and  Johnny  Thompson  as  well  as  gifted  performers  like  Frank  Sinatra  and  Michael  Jackson.    Born   and   raised   in   the   Bay   Ridge   neighborhood   of   Brooklyn,   NY,  Larry  Zogby  caught  the  magic  bug  at  age  12.  By  the  age  of  16  he  was  performing   at   private   par   ties,   churches,   and   hospitals.   While  working  his  way  through  college  as  a  waiter,  he  used  these  close  up  opportunities  to  hone  his  craft  at  his  tables  and  developed  his  very  own   brand   of   Close   Up   Magic,   blending   masterful   sleight   of   hand  illusions  along  with  lightning  fast  presentation  and  a  delightful  twist  of  humor.    Larry  was  able  to  use  his  passion  and  determination  for  magic  along  with  his  quick  wit  that  he  practiced  in  these  early  performances  to  bring  him  a  lot  of  success  in  his   professional   life   as   President   and  CEO   of   RDS   Delivery   Service,   a   thriving   NYC   uniformed   courier  company.    Larry   has   delighted   thousands   of   audiences   with   his   Close   Up  Magic,   including   such   celebrities   as   Cher,   The   NY   Mets,   Chaz  Palminteri,   Darryl   Strawberry,   Regis   Philbin,   Andy  Warhol   and     F.  Murray  Abram.      
  7. 7.    
  8. 8. THE ULTIMATE OBJECTION-HANDLING TOOL      2013 Medical TransportationSummit        Dan Seidman~Dan@GotInfluenceInc.com.com
  9. 9.  Keepers!  
  10. 10.  © 2013 Dan Seidman of GOT INFLUENCE? Dan@GotInfluenceInc.comWhat is important toyou about this salestraining?Professionally:              Personally:                    
  11. 11.        THE ULTIMATEOBJECTION-HANDLING TOOL  Let’s list our toughest objections:
  12. 12. Top 4Objections #1    (list 3 different ways)      
  13. 13. Top 4Objections #2    (list 3 different ways)      
  14. 14. Top 4Objections #3    (list 3 different ways)      
  15. 15. Top 4Objections #4    (list 3 different ways)      
  16. 16.    OBJECTION-HANDLINGObjections #1  BRAINSTORM!
  17. 17.          OBJECTION-HANDLINGTechnique #2  BREAK DOWNAMBIGUOUS WORDS
  18. 18.     © 2013 Dan Seidman of GOT INFLUENCE? Dan@GotInfluenceInc.comTechnique #3RESPONDUSING GAINor PAIN1. A friend describes a new business idea, you immediately:  A. Point out some concerns he should address.  B. Say “Great! Go for it!”  2. You ask your spouse about buying a new car, he/she responds:  A. Well, there are a lot of 0% finance options, let’s check them out.  B. I’m not sure, we’re talking about $30,000.  3. You get the decision-maker on the phone and say, “We can re- duceyour print costs by 22% within 60 days.” He/she replies:  A. That’s sounds impressive, how do you do that?  B. We’re not spending money on anything new right now.    Which answer is TO and which is AWAY?How did you answer each?So what is your tendency, TO or AWAY?
  19. 19. © 2013 Dan Seidman of GOT INFLUENCE? Dan@GotInfluenceInc.com    PHRASES  TO  USE  WITH  GAIN  BUYERS  Corporate  • Increased revenue, market share, or marketplace status• Excitement, hope about the company’s future (perhapsreflected in stock price increase)• Happy shareholders• Delighted customers• Sending a confident, upbeat message to customers and/or employees• Complete trust in a company’s offerings and products  Individual  • Great advancement opportunity with outstanding career path potential• Increase in income potential• Personal prestige and respect• Corporate confidence in person’s abilities• Efficient and effective work processes that reduce workload and offermore time with the family (i.e., better, more frequent vacations)• Ability to quickly close business and earn more money• Individual and family is happy with job and career  PHRASES  TO  USE  WITH  PAIN  BUYERS  Corporate  • Irrecoverable or squandered revenue, market share, or marketplace status• Fear about the company’s future• Angry shareholders• Embarrassment to customers• Sending a bad or wrong message to customers and/or employees• Mistrust of a company’s offerings and products  Individual  • Ruined advancement opportunity or obstruction of career path• Reduced or lost income potential• Loss of personal prestige• Corporate doubt about abilities• Inefficient work processes that increase workload and steal time fromfamily• Wasted efforts to close business or build business• Family frustration over work issues
  20. 20. © 2013 Dan Seidman of GOT INFLUENCE? Dan@GotInfluenceInc.com    GAIN VS. PAINPeople (Buyers!) are motivated to make decisions based on whetherthey can attain goals, benefits, good things (GAIN) or to avoidproblems, trouble, negative consequences (PAIN).WHAT’S IMPORTANT TO YOU ABOUT X?  X  means        (the buyer’s criteria or need – your product or service)    Examples  of  question  to  identify  GAIN  or  PAIN:What’s important to you about a car?What’s important to you about this software decision?What’s important to you about a recruiter?
  21. 21. © 2013 Dan Seidman of GOT INFLUENCE? Dan@GotInfluenceInc.com      Write  your  question  here:                        Fill in these boxes to list both GAIN andPAIN comments you can make toacknowledge and support your buyers“dialect.”  
  22. 22. © 2013 Dan Seidman of GOT INFLUENCE? Dan@GotInfluenceInc.com    THE ULTIMATEOBJECTION-HANDLING TOOLWrap-up with some rulesfor responding to resistance  1. Do not get defensive andtry to sell harder    2. Don’t overdo enthusiasm      3. Do respond by agreeing withtheir thinking    4. Do stay positive, upbeat and serious      5. Be prepared with 3 or 5 or 6responses to each objection
  23. 23.     © 2013 Dan Seidman of GOT INFLUENCE? Dan@GotInfluenceInc.comTop 10 Pieces of the Sales Puzzle1. Rapport    2. Prospecting    3. Opening the First Meeting    4. Qualifying & Disqualifying Prospects    5. Questioning    6. Listening    7. Objections    8. Pain vs. Gain Selling    9. Closing    10. Debriefing the Call
  24. 24.    © 2013 Dan Seidman of GOTAccountabilityMy Commitment to Putting this TrainingExperience into Practice    When – EXACTLY – will I begin to apply thisto my sales life?      Who will hold me accountable to using thesepotent practices?      When will I teach each of these 3 key ideas toanother sales professional?        Who is that sales pro?
  25. 25.    Things that set us apart…Submitted by Kathy McNamara, VP of Marketing/Corporate Training,Reliable Delivery, Romulus, MIAt 11:10 p.m. on Thursday, September 6, Dispatch contacted our Grand Rapids office about a jobrequiring a driver to go from the blood bank to St. Joseph, which was 87 miles away. The bloodneeded to get to the hospital as soon as possible for a patient involved in a major trauma. At 11:29 p.m.the package was passed off to our driver, 1079 Terry.Terry exemplifies all of our core values: Customer First, Excellence, Empowering, Walk the Talk,Integrity, and Innovation. When he got the package, he contacted 911 to let them know he was makingan emergency blood run and asked that they relay the message down the line. Because of his quickthinking, Terry never got pulled over. In fact, Troopers flashed their lights as Terry passed them inacknowledgement.When he was 20 minutes away, Terry calledhis contact at the hospital, followed herinstructions and handed off the package in theparking lot in less than 90-minutes from thetime of the initial request! She told him thatthey didn’t expect the delivery for another hourand thanked him for his quick action that daythat helped save lives.Terry cares and he is a great representative ofwhat we stand for at Reliable. Thank you,Terry, for your quick, innovative thinking, andfor always doing whatever it takes includingsafety first!
  26. 26.    Bruce Ross is the President of ExpressAir andhas been in the expedited package delivery industry forover twenty-five years. He has experience in grounddelivery, warehousing, 3PL, medical and hasintegrated those into his niche market of air cargodistinguishing ExpressAir as a unique and innovativecompany.He holds an advanced degree in Global Logistics from CSULB and has been onthe Advisory Board for Courier Magazine for over twelve years. He has writtennumerous articles on marketing, branding and employee relations as well asappearing as a guest speaker on these subjects at many national transportationconventions.Bruce received accolades at a previous convention and was rated as the bestsession during that conference for his presentation on “Marketing Your Brand.”His knowledge on the basics of differentiating your company from yourcompetition through brand identification coupled with the latest, mostsuccessful growth plan being used by Fortune 500 companies called “CauseMarketing,” is sure to breathe new life into your business.
  27. 27.    Speaker: Bruce Ross ~ The Importance of BrandingNOTES
  28. 28.    Scott Smith &Michael SchreinerAt Agility, we believe every business – regardless of size – should have access todisaster recovery and business continuity services that are simple, affordable andeasy to use.Our  History  Agility was founded in 1989 as GE Capital IT Solutions Disaster Recovery Services. While under theGE umbrella, the disaster recovery company followed the standard disaster recovery and businesscontinuity model: providing highly-technical, data-driven, complex and expensive recovery solutionsto Fortune 5000 companies.In  2001,  Agility  made  a  change  Inspired by new leadership, Agility took a hard look at the disaster recovery and business continuityindustries. Management realized the company could reverse the traditional business continuity modeland provide onsite, mobile recovery solutions for all businesses, regardless of size – and for a fractionof the cost.A  revolution  in  the  making  To handle the traditional issues of scale, cost and complexity, we developed an innovative membershipmodel called ReadySuite. Through this model, Agility is able to provide access to its recovery networkfor a minimum monthly fee. This recovery solution works for all businesses and includes everythingneeded to get back up and running and reconnected to employees, clients, partners and more.Agility Recovery Solutions is dedicated to creating and delivering innovative businesscontinuity solutions that challenge the traditional industry barriers of scale, cost andcomplexity. As such, we provide comprehensive, packaged recovery solutions andtesting options to businesses across the United States and Canada.Our mission is to keep you connected to your customers, vendors, employees andcommunity - no matter what.Headquartered in Charlotte, N.C. with distribution centers in Atlanta, GA, Phoenix, AZ and Toronto,Ont., Agility maintains $35 million of technology assets. In addition, Agility has direct access to over$100 million of additional equipment across North America through priority relationships with someof the world’s most-respected organizations.Our success rate is 100 percent and we will do whatever it takes to keep it there.
  29. 29.    Speaker: Agility Recovery – Disaster PreparednessNOTES
  30. 30.    Be Informed. Make a Plan. Get a Kit.  1. Be informed about the different types of emergencies that can happen in your area and theirappropriate responses.Learn about the hazards that may strike your community, the risks you face from these hazards andyour community’s plans for warning and evacuation. You can obtain this information by visitinghttp://www.ready.gov/be-informed.2. Create a family emergency planYour family may not be together when an emergency happens, so it is important to plan in advance.Think about how you will contact one another, how you will get back together, and what you will do indifferent situations. You can download a family emergency plan template from by visitinghttp://www.ready.gov/make-a-plan.3. Put together an emergency supply kitYou may need to survive on your own after an emergency. This means having your own food, waterand other supplies in sufficient quantity to last for at least three days. Local officials and relief workerswill be on the scene after a disaster, but they cannot reach everyone immediately. You could get helpin hours, or it might take days. In addition, basic services such as electricity, gas, water, sewagetreatment, and telephones may be cut off for days, or even a week or longer. To find a completechecklist of the supplies your household may need in the event of an emergency, visithttp://www.ready.gov/build-a-kit.4. Get involved in emergency preparednessVisit www.CitizenCorps.gov to find local Citizen Corps Councils, USAonWatch (NeighborhoodWatch) groups, Community Emergency Response Teams (CERT), Fire Corps programs, Volunteers inPolice Service (VIPS) programs, and Medical Reserve Corps (MRC) units. Ask them what you can doto prepare yourself and your community for disasters and how to get involved locally. Contact localchapters of the American Red Cross and National Voluntary Organizations Active in Disaster for localdisaster preparedness and response service opportunities.  
  31. 31.    Business  Continuity  Plan  Policy and Organizational StatementsIdentify the goals and objectives for the emergency response plan. Define what your emergency response teamis expected to do during an emergency (e.g., evacuate employees and visitors, provide first aid, etc.) Identify anyregulations covered by your plan (e.g., OSHA, fire code, etc.)Business Continuity OrganizationDefine the roles and responsibilities for team members.Identify the lines of authority, succession of management, and delegation of authority.Address interaction with external organizations including contractors and vendors.Business Impact Analysis•Insert results of Business Impact Analysis•Identify Recovery Time Objectives for business processes and information technology•Identify Recovery Point Objective for data restorationBusiness Continuity Strategies & Requirements•Insert detailed procedures, resource requirements, and logistics for execution of all recovery strategies•Insert detailed procedures, resource requirements, and logistics for relocation to alternate worksites•Insert detailed procedures, resource requirements, and data restoration plan for the recovery ofinformation technology (networks and required connectivity, servers, desktop/laptops, wireless devices,applications, and data)  Manual Workarounds• Document all forms and resource requirements for all manual workaroundsIncident ManagementDefine procedures:• Incident detection and reporting• Alerting and notifications• Business continuity plan activation• Emergency operations center activation• Damage assessment (coordination with emergency response plan) and situation analysis• Development and approval of an incident action planTraining, Testing & Exercising• Training curriculum for business continuity team members• Testing schedule, procedures, and forms for business recovery strategies and information technologyrecovery strategies• Orientation, tabletop, and full-scale exercisesProgram Maintenance and Improvement• Schedule, triggers, and assignments for the periodic review of the business continuity and IT disasterrecovery plan• Details of corrective action program to address deficienciesReferences to Related Policies & Procedures• Emergency Response Plan• Information Technology Disaster Recovery Plan (if not included in the business continuity plan)• Crisis Communications Plan• Employee Assistance Plan
  32. 32.    Bruce Davisson is a former Colonel with the Colorado State Patrol and one of 20 instructorswith the Center for Transportation Safety (CTS).As we all know, vehicles are a "necessary evil" in the delivery business and the largest manageablerisk that most businesses face. Whether your company delivers packages, mail, beverages, or potatochips, your drivers face dangerous driving situations every day, including narrow alleys, interstates atrush hour, crowded shopping centers, neighborhoods, and more. The situations become even worsewhen the computers, cell phones, and radios your drivers need to interface with the clients andschedule their routes and deliveries become serious distractions to their safety.The Center for Transportation Safety works with your drivers to help them balance theirresponsibilities and focus on safety. Let us help you build a good foundation of safe driving habits inyour drivers.Too often in the delivery business, you need drivers and you need them now. But how do you reallyknow if the person you just hired is any good? CTS can evaluate your drivers quickly, helping youweed out the bad drivers, strengthen the marginal drivers, and confirm the good drivers.We also provide periodic safety topics and/or simulations to help invigorate your safety meetings andbring an outside perspective to your operations.CTS is a nationwide leader in training drivers of all types of vehicles to drive safely and competentlybehind the wheel. Our services help your organization reduce risk and enhance safety in the workplace.• Customized approach. CTS experts help you determine the right combination of trainingcourses and methods for your drivers, including classroom, simulator, behind-the-wheel andmobile training.• Expert instructors. CTS’ professional instructors are certified in National Safety CouncilDefensive Driving.• Online reporting. In addition to personalized driver safety training, CTS provides Web-enabledprogress reporting that allows you to see how your drivers are doing.CTS offers highly customizable programs that include training for drivers of cars and light trucks,police and rescue vehicles, delivery vehicles, straight trucks, tractor trailers, specialty tractor-trailersand forklifts. Its program offerings, delivered by professional instructors certified in National SafetyCouncil Defensive Driving, include classroom, simulator, behind-the-wheel and mobile training.We make it easy to provide this training to your drivers – we can bring our course on site to yourlocation(s).  
  33. 33.    Speaker: Bruce Davisson ~ Center for Transportation SafetyNOTES
  34. 34.                                                        Dominick                                                  Simone    Experienced Transportation/Logistics Executive with expertise in Scheduled Routed Courieroperations, Distribution Operations, Risk Management, and Fleet Administration.Prior to joining SCI in a Business Development and Consulting role, Dominick has held the followingpositions in the Transportation industry:Vice President-Region Manager at CD&L responsible for overall operations with revenues of 50million dollars annually in the Central Atlantic Region. Successfully led team in restructuringoperations model with over 400 company vehicles and employee couriers to the independentcontractor courier model.While at Dynamex as Vice President-Engineering Group was responsible for the centralized IndustrialEngineering team which provided optimized routing solutions to the National Operations teams and tothe Business Development group for new business opportunities.As Vice President at AEX Group involved in a number of Operations, Recruiting, BusinessDevelopment and Risk Management roles including representing the company at Lloyds of Londonfor their Cargo Insurance program renewal.A diverse early career in the Transportation Industry includes positions as Courier, Dispatcher, FleetAdministrator, Insurance Manager and Director of Operations.SCI is the leading third party administrator for owner operators in the transportation and logistics inindustry. Since 1995, SCI has ensured owner operators payments are processed accurately andefficiently and provided access to the most cost-effective products available in the industry.Email: DSimone@scicourier.comPhone: 201-481-0423
  35. 35.    Speaker: Dominick Simone ~ Subcontracting Concepts, LLCNOTES
  36. 36.    Beth Arnold holds a B.S. in Health Science and specializesin writing Health Incentive plans for small businesses.    Maximize productivity and morale among your workforce by implementingHealth Incentives, even if you don’t need to pay for an employee healthplan. Why?  For every $1 spent on health and wellness, companies save $3-$15 lost tolow morale and productivity. (source: heart.org)      NOTES
  37. 37.    This?Or  this?  You Choose
  38. 38.    Pam          Kotynski  Pam graduated from Eastern Kentucky University with a bachelor degreein Microbiology and a bachelor degree in Medical Technology. Shecompleted her Master’s degree at the University of Phoenix inHealthcare Administration.Pam has a working background in reference, ambulatory, and hospital laboratories. She has held anumber of roles in the laboratory field. She started as a generalist, became a lead, then a supervisor,and is now currently a manager at TriHealth Laboratories in Cincinnati, Ohio. Her expertise in theMedical Technology field includes support services, Point-of-Care testing, compliance, QA, safety,leadership, project management, capital and financial budgets. She serves on advisorycommittees to improve safety and quality of patient services as well as student advisory committees towelcome the next generation of lab professionals. She has acted as a consultant for laboratorycollection equipment and point of care testing devices.She implemented and expanded the Point of Care testing program at Bethesda North Hospital. Pam hasdesigned several major laboratory areas including automation lines and decentralized drawsites. Shecontinues to work with students to ensure a younger generation of interested and engaged laboratoryemployees.
  39. 39.    Speaker: Pam Kotynski ~ Diagnostic/Reference LabsNOTES
  40. 40.                                                         Alex                                                       Halsey    Alex is the Logistics Manager for Strata Pathology in Boston. Strata Pathology Services - StrataDx™provides specialized testing in Gastrointestinal, Urological, and Dermatologic diseases.Alex’s experience as Logistics Manager has provided him with a great deal of experience on the lifecycle of a pathology specimen, tracking and accountability, protocols for lost specimens, qualitymanagement and communication between the lab and the outsourced courier.
  41. 41.    Speaker: Alex Halsey ~ Pathology LabsNOTES
  42. 42.    KeithCarringtonKeith Carrington developed the Meaningful Use and HIPAA Security Rule Risk Assessment programfor CTC Health Services before starting his own Risk Management and Compliance firm dedicated tothe healthcare industry. In the course of his work, Keith consults with physicians, practiceadministrators, hospital administrators, and business associates to identify vulnerabilities in the entityscurrent security procedures and policies with an emphasis on remediation. Through Keiths work,medical practices, hospitals, and their business associates are better equipped to meet federal and stateaudit requirements, while ensuring a higher level of PHI security.Keith frequently speaks on HIPAA compliance issues at industry conferences and conducts CMEworkshops for physicians on the topics of legal compliance, the HIPAA Security Rule, and MeaningfulUse requirements. Keith has also authored numerous articles for trade publications and law reviews onsubjects relating to healthcare compliance and risk management.Keith is a member of numerous professional associations including the American College ofHealthcare Executives, the Health Care Compliance Association, the Society for CorporateCompliance and Ethics Professionals, the National Rural Health Association, and the MGMA. Keithalso serves as an adjunct professor and holds various appointments at the municipal government level.Keith is currently a candidate for both a JD with a specialization in Health Law and a PhD in HealthServices and Policy Analysis.Rules change in August ~ are you ready?
  43. 43.    Speaker: Keith Carrington ~ CRC ComplianceNOTES
  44. 44.        Richard          Iryie    Richard has over 20 years of home healthcaremanagement experience working with the majornational homecare companies.Most recently, Richard was the Senior Vice President of Operations for Coram. Prior to Coram,Richard held General Management and Regional Operations Management positions with Apria andCaremark.In addition to home infusion management, Richard was responsible for managing Coram’sRespiratory and DME Division as well as participating on the Board of several hospital partnerships.Other duties have included operational implementation of Ambulatory Infusion Centers for AIDS andspecialty pharmacy administration services.Richard graduated from the University of Colorado with a degree in Pharmacy and began his career inhome infusion with Home Health Care of America.
  45. 45.    Speaker: Richard Iryie ~ Amerita Home InfusionNOTES
  46. 46.    CarlBennettCarl is the owner and Principal of Transportation Resource Partners, LLC (TRP), an industryadvisory firm serving the multi-modal transportation community in matters of regulatory complianceand best-business-practice. TRP is aligned with other industry professionals, collectively offeringover 60 years of experience in this realm. He is a past Chairman of the RadiopharmaceuticalShippers and Carriers Conference, representing the manufacturers and transporters of radioactivemedicines, and is one of the founding directors of the Regional Air Cargo Carriers Association. Hehas also served on the National Air Transportation Association’s Cargo Sub-Committee. Arecognized industry expert, he has presented to numerous trade forums and has been published inseveral industry periodicals.Carl most recently served as Senior Regulatory Liaison for AirNet Systems, Inc., Columbus, Ohio andhas 25 years of experience in air cargo transportation. His work focused primarily on the legalanalysis of air cargo operations, specifically, both the air and ground transportation areas of CargoSecurity, U. S. Customs Law, Live Animals & Plants, Federal Motor Carrier Safety Regulations andHazardous Materials/Dangerous Goods.In 2003, he was selected from a pool of industry candidates to serve as a member of the FederalAviation Administration’s Aviation Rulemaking Committee (ARC), and is working in thispublic/private partnership effort to revise the Part 135/125 Operator regulations. He holdsBachelor of Arts degrees in both Political Science/Economics and Spanish.Whether you’re exploring a new market niche, honing your present operational compliance or facinginquiry from a federal agency, Transportation Resource Partners, LLC is uniquely poised to assistyou in the assessment of the operational requirements and the application of those standards to youroperation.Shielded Syringe Carriers reduce exposure while storing or transporting radioactive material. The overlapping liddesign with snap-latch closure prevents streaming. There are two sizes and thicknesses of lead to choose from.The ends of the carriers are double thick to reduce the exposure from the ends of syringes.(supertechxray.com)
  47. 47.    Speaker: Carl Bennett ~ Transportation Resource Partners, LLCNOTES
  48. 48.      Ken  Arnold      Ken has been in the medical delivery business since 1980 where he began as a courier with a local,medium-market diagnostic laboratory. When that laboratory was bought out by SmithKline BeechamClinical Labs (now known as Quest Diagnostics), Ken was promoted to adriver-trainer where he received extensive training in their Philadelphia, PA corporate offices.In 1995 he opened his first medical-specialty courier service and since then has owned two successfulmedical specialty courier services in both the Minneapolis-St Paul and Colorado markets.Because of Kens experience, training and knowledge, he has been honored to be a speak atMCAAs Last Mile Delivery in 2010 and Courier Magazines "Special Delivery" 2006Courier Conference, has been featured in various professional media interviews and has beenpublished several times in industry periodicals.    
  49. 49.    Speaker: Ken Arnold ~ Integrity Medical Courier TrainingNOTES
  50. 50.    MenuWednesday, June 26, 2013Hosted Cash Bar for two hours (6-8pm)Southwestern Dinner Buffet (6-8pm)• Cold selections: Shrimp Ceviche, Tortilla Chips with Fire Roasted Salsas & Guac and TossedSalad with Cilantro Lime Vinairette• Hot selections: Spanish Rice, Pork Tamales, Fish Tacos with Pickled Cabbage, Beef ANDChicken Fajitas with Sauteed Onions & PeppersThursday, June 27, 2013Ameristar Breakfast Buffet (8-9am)Cold Deli Buffet (12:00-1:00pm)Mid-afternoon Break (3:30pm) Sponsored by Key Software!Campfire Dinner Buffet (6-8pm)• Cold selections: Potato Salad, Sliced Fresh Fruit, Summer Vegetable Salad• Hot selections: Rotisserie Chicken, St Louis Ribs, Grilled Brook Trout• Accompaniments: Barbecue Baked Beans, Baked Potato BarHosted Cash Bar for one hour (7-8pm)Friday, June 28, 2013Ameristar Breakfast BuffetLunch Buffet• Cold selections: Tossed Salad with Dressings, Bay Shrimp Salad with Orzo, Sun DriedTomatoes and Baby Arugula• Hot Selections: Sea Bass with Tomato and Olive Puree, Rib-Eye Steak, Chicken Marsala• Accompaniments: Garlic Whipped Potatoes, Blended Wild RiceMid-afternoon Break
  51. 51.    
  52. 52.    Black Hawk, CO is 8,537’ so here are someHIGH ALTITUDE HEALTH TIPSAvoid Altitude Illness• Increase Fluid Intake• Decrease Salt Intake• Moderate Your Physical Activity• Eat High Carbohydrate, Low Fat Meals• Reduce Alcohol and Caffeine Intake• Feeling Worse?-Seek HelpPrevent Sunburn• Use Sunscreen (SPF 15-30)The twin towns of Central City and Black Hawk in Clear Creek Canyon west of Denver are so close,its hard sometimes to tell where one begins and the other ends. They do have two other things incommon, though. They both have revived the history of the area and are known today for limited-stakes gambling.This current-day clamor for cash echoes long-ago Colorados Gold Rush, which started here in 1859.Because of its newfound riches, Central City nearly became the state capitol. It had more culture thanDenver, and all that gold besides. Several opera houses sprung up by the early 1860s and the mostenduring, the Central City Opera House, still holds performances today, including a summer operafestival. The town also boasted gaming halls, saloons and brothels, as did most of the mining towns.The annual Madame Lou Bunch Day each summer honors the memory of the towns most famousmadame and gives everyone a chance to kick up their heels. (Source: http://www.colorado.com/cities-and-towns/black-hawk)Thank you for joining us!Specials for our guests:Zipline tours - $71Beginner Raft Tours - $35Intermediate Raft tours - $44Beginner raft and zip - $98Intermediate Raft and zip - $108800.808.0357 to book your adventure today!

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