Creating People Innovation
What is innovation? <ul><li>“ Innovation is trying to figure out a way to do something better than it’s ever been done bef...
Innovation - Just a Fad? <ul><li>“ Like short skirts, innovation has traditionally swung into and out of fashion: popular ...
Innovation - Just a Fad? <ul><li>“ A company’s ability to innovate - to tap into the fresh value-creating ideas of its emp...
From the Survey… <ul><li>More than 70% of senior executives consider innovation will be at least one of the top 3 drivers ...
Link Between Leadership & Innovation <ul><li>As with any top-down initiative, the way leaders behave send strong signals t...
Barriers to innovation <ul><li>Senior Execs cite an  unsupportive climate  as a critical roadblock to achieving innovation...
Building an innovative environment <ul><li>Stage 1: “Set the stage” </li></ul><ul><ul><li>Define the kind of innovation th...
Building an innovative environment <ul><li>Stage 1: “Set the stage” </li></ul><ul><ul><li>Define the kind of innovation th...
Building an innovative environment <ul><li>Stage 2: “Connect the dots” </li></ul><ul><ul><li>Find people with the right mi...
Building an innovative environment <ul><li>Stage 3: “Engage” </li></ul><ul><ul><li>Establish goals and objectives includin...
Building an innovative environment <ul><li>“ We identify areas that are most important to us through strategic planning. T...
Building an innovative environment <ul><li>Stage 4: “Support and govern” </li></ul><ul><ul><li>Define sponsorship and lead...
Building an innovative environment <ul><li>Stage 5: “Measure and motivate” </li></ul><ul><ul><li>Establish performance man...
Building an innovative environment <ul><li>“Innovation is a big idea with a big potential but it is wise to approach it in...
Innovation within the workplace <ul><li>Top Tier Law Firm – HR practices </li></ul><ul><ul><li>Innovation is relative to t...
Innovation within the workplace <ul><li>BUPA Australia </li></ul><ul><ul><li>Established Innovation Panel </li></ul></ul><...
Innovation within the workplace <ul><li>Google </li></ul><ul><ul><li>Reputed to have directed employees to spend 60% of th...
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As a Leader you need to.... <ul><li>Assess your own leadership attributes </li></ul><ul><li>Connect with the ‘possibilitie...
As an Executive you need to.... <ul><li>Secure champions at the top </li></ul><ul><li>Align behaviours and practices </li>...
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Creating People Innovation - Chandler Macleod

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A presentation at the Life In Colour Innovation Mind the Gap seminar.

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Creating People Innovation - Chandler Macleod

  1. 1. Creating People Innovation
  2. 2. What is innovation? <ul><li>“ Innovation is trying to figure out a way to do something better than it’s ever been done before” </li></ul>Matthew E. May, Elegant Solutions: Breakthrough Thinking the Toyota Way
  3. 3. Innovation - Just a Fad? <ul><li>“ Like short skirts, innovation has traditionally swung into and out of fashion: popular in good times and tossed back into the closet in downturns” </li></ul><ul><li>McKinsey survey on Innovation - January 2008 </li></ul>
  4. 4. Innovation - Just a Fad? <ul><li>“ A company’s ability to innovate - to tap into the fresh value-creating ideas of its employees, partners, customers and partners is anything but faddish. Innovation has in fact become a core driver of growth, performance and valuation” </li></ul><ul><li>McKinsey survey on Innovation - January 2008 </li></ul>
  5. 5. From the Survey… <ul><li>More than 70% of senior executives consider innovation will be at least one of the top 3 drivers of growth in their companies in the next 3-5 years </li></ul><ul><li>Others see innovation as the most important way for companies to accelerate the pace of change in today’s global business environment </li></ul><ul><li>Most executives are generally disappointed in their ability to stimulate innovation </li></ul><ul><li>There are no best-practice solutions to seed and cultivate innovation </li></ul><ul><li>The structures and processes that many leaders use to encourage it are important, but NOT adequate </li></ul><ul><li>However, 94% of senior executives consider people and corporate culture are the most important drivers of innovation </li></ul>
  6. 6. Link Between Leadership & Innovation <ul><li>As with any top-down initiative, the way leaders behave send strong signals to employees </li></ul><ul><li>Innovation is inherently associated with change and takes attention and resources away from efforts to achieve short-term performance goals </li></ul><ul><li>Holding leaders accountable for encouraging innovation makes a big difference </li></ul><ul><li>The research implies that most senior executives do not actively encourage and model innovative behaviour and thus do not provide the support employees need to innovate </li></ul>
  7. 7. Barriers to innovation <ul><li>Senior Execs cite an unsupportive climate as a critical roadblock to achieving innovation </li></ul><ul><li>Inability to motivate and support people who have good ideas derail a well-intentioned innovation initiative </li></ul><ul><li>Not enough of the right kinds of talent available </li></ul><ul><li>Leaders protecting innovation </li></ul><ul><li>People not allocated to innovation </li></ul><ul><li>Global CEO Study 2006 & </li></ul><ul><li>McKinsey Survey on Innovation - January 2008 </li></ul>
  8. 8. Building an innovative environment <ul><li>Stage 1: “Set the stage” </li></ul><ul><ul><li>Define the kind of innovation that drives growth and helps meet strategic objectives </li></ul></ul><ul><ul><li>Stamp out fear by creating a culture that embraces risk </li></ul></ul><ul><li>“ I did not fail; I just found 10,000 ways that did not work.” </li></ul><ul><li>Thomas Edison – American inventor </li></ul>
  9. 9. Building an innovative environment <ul><li>Stage 1: “Set the stage” </li></ul><ul><ul><li>Define the kind of innovation that drives growth and helps meet strategic objectives </li></ul></ul><ul><ul><li>Stamp out fear by creating a culture that embraces risk </li></ul></ul><ul><ul><li>Encourage diversity – value and leverage ideas from your diverse group of employees </li></ul></ul><ul><li>How can you help your people understand your strategy and why you need to be more innovative? </li></ul><ul><li>How do you encourage controlled risk-taking? </li></ul><ul><li>What is your plan to leverage diversity in your organisation? </li></ul>
  10. 10. Building an innovative environment <ul><li>Stage 2: “Connect the dots” </li></ul><ul><ul><li>Find people with the right mind-sets for innovation </li></ul></ul><ul><ul><li>Ensure a mix of people – different levels of seniority and skill sets </li></ul></ul><ul><ul><li>Combine people with different approaches to innovation </li></ul></ul><ul><ul><li>Collaborate with external organisations that can compliment you </li></ul></ul><ul><li>How effectively do internal teams collaborate and with which supporting tools and processes? </li></ul><ul><li>How often do you look outside of your organisation for ideas? </li></ul>
  11. 11. Building an innovative environment <ul><li>Stage 3: “Engage” </li></ul><ul><ul><li>Establish goals and objectives including measures of success </li></ul></ul><ul><ul><li>Establish timeframe and commitment required </li></ul></ul><ul><ul><li>Plan how to establish trust amongst members </li></ul></ul><ul><li>To what extent are your employees already engaged in cross-functional teams, learning events and large-scale brainstorming events? </li></ul>
  12. 12. Building an innovative environment <ul><li>“ We identify areas that are most important to us through strategic planning. Then we put up rail guards and let people play in these spaces” </li></ul>Bob Champagne – Dir of Corporate Development, Starbucks
  13. 13. Building an innovative environment <ul><li>Stage 4: “Support and govern” </li></ul><ul><ul><li>Define sponsorship and leadership </li></ul></ul><ul><ul><li>Determine technology support required </li></ul></ul><ul><ul><li>Define additional support as necessary, e.g., facilitators </li></ul></ul><ul><ul><li>Define key knowledge and information inputs </li></ul></ul><ul><li>Which technologies do you leverage to understand your social networks and fuel global collaboration? </li></ul>
  14. 14. Building an innovative environment <ul><li>Stage 5: “Measure and motivate” </li></ul><ul><ul><li>Establish performance management criteria based on individual and group success </li></ul></ul><ul><ul><li>Provide incentives and recognise employees contributions </li></ul></ul><ul><ul><li>Define timing for assessment, review and modification of member group </li></ul></ul><ul><li>How often do you revisit incentive and recognition programs to align them with strategic objectives, as well as to offer rewards that employees value most? </li></ul>
  15. 15. Building an innovative environment <ul><li>“Innovation is a big idea with a big potential but it is wise to approach it in small steps. For most companies, the initial steps on this journey are the most critical of all” </li></ul>McKinsey Survey on Innovation - January 2008
  16. 16. Innovation within the workplace <ul><li>Top Tier Law Firm – HR practices </li></ul><ul><ul><li>Innovation is relative to the industry! </li></ul></ul><ul><ul><li>Linking interpersonal behaviour with reward </li></ul></ul><ul><ul><li>360 degree feedback process linked to performance management </li></ul></ul><ul><ul><li>External agency partnership for ongoing improvements </li></ul></ul>
  17. 17. Innovation within the workplace <ul><li>BUPA Australia </li></ul><ul><ul><li>Established Innovation Panel </li></ul></ul><ul><ul><li>Significant budget made available each year to foster new initiatives in the business environment </li></ul></ul><ul><ul><li>Members of innovation panel come from all functional units </li></ul></ul>
  18. 18. Innovation within the workplace <ul><li>Google </li></ul><ul><ul><li>Reputed to have directed employees to spend 60% of their time on the job; 30% of their time being helpful to others and 10% ‘thinking’ </li></ul></ul>
  19. 43. As a Leader you need to.... <ul><li>Assess your own leadership attributes </li></ul><ul><li>Connect with the ‘possibilities’ and explain why you care </li></ul><ul><li>Capitalise on the attributes of today’s talent </li></ul><ul><li>Be a role model </li></ul><ul><li>Help employees prioritise and not micro-manage </li></ul><ul><li>Collaborate and listen </li></ul><ul><li>Place trust in others </li></ul><ul><li>Recognise and reward success </li></ul><ul><li>Turn failures into lessons learned </li></ul><ul><li>Coach for job satisfaction, not just performance </li></ul>
  20. 44. As an Executive you need to.... <ul><li>Secure champions at the top </li></ul><ul><li>Align behaviours and practices </li></ul><ul><li>Provide structure and tools </li></ul><ul><ul><li>structured info sharing and problem solving </li></ul></ul><ul><ul><li>online suggestion boxes </li></ul></ul><ul><ul><li>creativity training </li></ul></ul><ul><li>Hire and develop authentic leaders </li></ul>

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