YOU UNSTUCKA Mini-Slideshow for the Funeral Industry www.LibbyGill.com
Key Steps to Getting You Unstuck• Master “CSE” Model for Unstuck Success• Maximize Your Leadership DNA• Define Your Personal Brand• Live the Kaizen Concept
#1 “CSE” Model for Bold Innovation• CLARIFY the vision• SIMPLIFY the path• EXECUTE the plan
Turn Fear into Fuel……by recognizing the brain’s primitive fear responses.
Creative ideas, offered with compassion, will never seem “outthere,” “over the top,” or “sales-y.”
Overcome theImmediate Negative Response! Which might sound like this…
Immediate Negative Response• I don’t think our customers would like it.• We’ve never done it that way.• We’ve always done it that way.• It would take too much time / $ / effort.• SO WHAT’S YOUR EXCUSE? _________
#2 Maximize Your Leadership DNA Learn to recognize your typical patterns of behavior and interaction so you can be a stronger leader for your colleagues and customers. Which leadership type are you…?
What is Your Leadership Style? Director: Focused & driven Supporter: Collaborative “do-er” Thrill-Seeker: Charismatic & creative Analyst: Info & data-oriented
#3 Define Your Personal Brand• What are your passions?• What are your strengths and skill-set?• How do you make an emotional connection with your customers?
Successful Brands…• Confirm your credibility• Deliver consistent value• Motivate others to act• Create long-term loyalty •
My #1 Brand Builder“Capture the mindshare – that is, heads, hearts and trust - and the market share will follow.” And that’s a Tweetable…@LibbyGill
#4 Live the Kaizen Concept• Challenge the INR• Create incremental change• Make accountability a mission• TAKE ONE BOLD ACTION!
You are the shapers of ourmemories and the sculptors of our life celebrations. Don’t underestimate your power. Make One Bold Move Today.