Striving for Excellence with Electronic Library Statistics Indicators for Performance Evaluation Introduction – Current Practice Institut für Informationswissenschaft, University of Applied Sciences, Cologne (FH-Köln IIW) Seminar on Library Evaluation (S. FÜHLES-UBACH) Peter Ahrens Guest Lecture V 1.00a – 2009-05-18 Cologne, 7th May 2009

LibMeter Seminar This LibMeter Introduction Seminar is a continuation from the following Slideshare Presentation: Current Practice – Basics It also relates to: LibMeter Case Study #1 (University of Düsseldorf)

This LibMeter Introduction Seminar

is a continuation from the following

Slideshare Presentation:

Current Practice – Basics

It also relates to:

LibMeter Case Study #1

(University of Düsseldorf)

Roadmap of this Presentation Introduction - Current Practice I. Introduction - Basics A Quick Futuristic Web Tour Usage Stats for the Rest of Us (No Maths please!) Library Role, Services & Usage II. Introduction – Current Practise Where to get Usage Figures from ? How to interpret usage Figures ? LibMeter Case Studies III. Perspectives

I. Introduction - Basics

A Quick Futuristic Web Tour

Usage Stats for the Rest of Us (No Maths please!)

Library Role, Services & Usage

II. Introduction – Current Practise

Where to get Usage Figures from ?

How to interpret usage Figures ?

LibMeter Case Studies

III. Perspectives

Where to get Usage Figures for Electronic Services?

German Library Statistics DBS 2007+

Which Parties are involved in Generating Service and Stats ? Sorry, we need to become technical again – Stats Source One Party-Scenario (Examples: OPAC hits, Homepage) Service Provider = Library += Raw Statistics Provider = Webserver/ IT Department (+/- allied special statistics service provider) Two Party-Scenario (Example: COUNTER stats) Lib. + Content Provider = Online Publisher / Service Host Three Party Scenario (Examples EZB; OpenURL) Lib. + Content + Web Service provider - Library Computing Service usually Server with powerful integrated specific statistic tools Multi Party-Scenario: (Example BIX Virtual Library Use) Lib. + Content + Web Service + Stats Provider

Sorry, we need to become technical again – Stats Source

One Party-Scenario (Examples: OPAC hits, Homepage)

Service Provider = Library

+= Raw Statistics Provider = Webserver/ IT Department

(+/- allied special statistics service provider)

Two Party-Scenario (Example: COUNTER stats)

Lib. + Content Provider = Online Publisher / Service Host

Three Party Scenario (Examples EZB; OpenURL)

Lib. + Content + Web Service provider - Library Computing Service

usually Server with powerful integrated specific statistic tools

Multi Party-Scenario: (Example BIX Virtual Library Use)

Lib. + Content + Web Service + Stats Provider

DBS Starts reporting on Electronic Usage in 2007 DBS Variable Analysis (VA) is available since 2004 DBS-VA contains annual data back to 1999 DBS reports on 6 electronic „OUTPUT“-parameters (=use or usage) since 2007

DBS Variable Analysis (VA) is available since 2004

DBS-VA contains annual data back to 1999

DBS reports on 6 electronic „OUTPUT“-parameters (=use or usage) since 2007

Use of Electronic Resources & Online Services in DBS (2007) General Services (1 Party or 1 Party+) Visits of Library-Homepage (Zählpixel) Visits of OPAC (Zählpixel) *1.) Content Delivery (2 Parties) *2.) Full Text Downloads of locally licensed articles (COUNTER) Database Search Sessions (+/-COUNTER) Fulltext Views of locally managed Electronic Documents Context –Pointing –Linking Services (3 Parties) *2.) Links to licensed eJournals (Homepages) (EZB=A-Z List)

General Services (1 Party or 1 Party+)

Visits of Library-Homepage (Zählpixel)

Visits of OPAC (Zählpixel) *1.)

Content Delivery (2 Parties) *2.)

Full Text Downloads of locally licensed articles (COUNTER)

Database Search Sessions (+/-COUNTER)

Fulltext Views of locally managed Electronic Documents

Context –Pointing –Linking Services (3 Parties) *2.)

Links to licensed eJournals (Homepages) (EZB=A-Z List)

Availability of Electronic Usage Data is Still Limited (DBS 2007) Compiled from Data downloaded from: http://www.bibliotheksstatistik.de/eingabe/dynrep/index.php [2009-04-15]

Sample University Library Profile (DBS) Basics on Library-“Size“, -Input & Output Actions Raw Numbers Often very high values Go beyond imagination Work Basis: User Numbers Different Types Can be combined to Primary User Number Standardization Key Step: Calculation of „ Value per User per Year “ = Normalization Benefits Numbers become imaginable Numbers can be memorized Numbers become comparable Data downloaded from www.bibliotheksstatistik.de into PC-Spreadsheet Program, [2009-05-03]

Actions

Raw Numbers

Often very high values

Go beyond imagination

Work Basis: User Numbers

Different Types

Can be combined to Primary User Number

Standardization

Key Step: Calculation of „ Value per User per Year “ = Normalization

Benefits

Numbers become imaginable

Numbers can be memorized

Numbers become comparable

Looking at one Parameter (EZB) reported by 2 statistics hosts EZB Admin versus DBS 2007

Linking to „Electronic Journals“ What it means ? What is counted ? Different reporting definitions – CAVE, Don‘t compare apple and pears ! Standard EZB reports for a member institution (library) A+B+C+D = EZB_Standard ( include all EZB-Requests issued from one Institution) Special EZB reporting for DBS/Par. #181 (automatic upload 2007 onwards) B+C = EZB_for_DBS ( exclude A+D = Open Access, NatLis, free Grey Lit + PPV) What does this mean in actual numbers (e.g. for ULB Düsseldorf for 2007) EZB_for_DBS = 124.421 ; Total Counts: EZB_Standard = 185.361 => +/- 60.940 A = free access B = locally licensed C = As B but only certain years D = paid full text, not licensed Access Category of Publication

Different reporting definitions – CAVE, Don‘t compare apple and pears !

Standard EZB reports for a member institution (library)

A+B+C+D = EZB_Standard ( include all EZB-Requests issued from one Institution)

Special EZB reporting for DBS/Par. #181 (automatic upload 2007 onwards)

B+C = EZB_for_DBS ( exclude A+D = Open Access, NatLis, free Grey Lit + PPV)

What does this mean in actual numbers (e.g. for ULB Düsseldorf for 2007)

EZB_for_DBS = 124.421 ; Total Counts: EZB_Standard = 185.361 => +/- 60.940

Pros and Cons of counting EZB „free“ eJournal-Linking activity ? NO (B&C only) - Controlling & accounting approach (DBS 2007) „ Free“ eSources do not comply with usage indicator DBS#181 definition - to have clearly locally attributable cost & effort Direct Cost is a pre-requisit for DBS#181 = No direct cost, no count ! „ Maßgeblich ist immer die Prämisse, dass diese Angebote der Bibliothek Aufwand (Geld und Arbeit) verursachen und damit eine mit den vorhandenen Ressourcen erbrachte Leistung darstellen“ (*) Content 1-to-1 correlated with (paid!) COUNTER articles DBS#183 YES (+A&D): Service monitoring approach (EZB basic Report) Library participates in community effort of coop. cataloguing to keep EZB alive Service is clearly attributable to local users of a given institution Many additional Service events for similar service (+50%) Reporting would allow analysis of trends in usage of electronic scholarly information and significant related library services (abd community efforts) What is the bulk use of all NatLis, all Open Access journals ? Are there differences between Institution(s) (Types) Are there Proportion Shifts between A, B, C & D over time (Berlin-Declaration, DFG)

NO (B&C only) - Controlling & accounting approach (DBS 2007)

„ Free“ eSources do not comply with usage indicator DBS#181 definition - to have clearly locally attributable cost & effort

Direct Cost is a pre-requisit for DBS#181 = No direct cost, no count !

„ Maßgeblich ist immer die Prämisse, dass diese Angebote der Bibliothek Aufwand (Geld und Arbeit) verursachen und damit eine mit den vorhandenen Ressourcen erbrachte Leistung darstellen“ (*)

Content 1-to-1 correlated with (paid!) COUNTER articles DBS#183

YES (+A&D): Service monitoring approach (EZB basic Report)

Library participates in community effort of coop. cataloguing to keep EZB alive

Service is clearly attributable to local users of a given institution

Many additional Service events for similar service (+50%)

Reporting would allow analysis of trends in usage of electronic scholarly information and significant related library services (abd community efforts)

What is the bulk use of all NatLis, all Open Access journals ?

Are there differences between Institution(s) (Types)

Are there Proportion Shifts between A, B, C & D over time (Berlin-Declaration, DFG)

Looking annually at 1 Parameter (EZB) at 1 time (DBS 2007) for many libraries

Comparing EZB Use (B+C) among University Libraries in 2007 Compiled from DBS VA: http://www.bibliotheksstatistik.de/eingabe/dynrep/index.php [2009-04-15] EZB (B+C only) call as per DBS 2007 Standardized per Primary User per Year

Comparing Usage at different Types of Institutions

2007 EZB Usage per Primary User at Universities versus Polytechs EZB Statistics Universities (n=57) Median = 6,2 Mean / Average = 6.9 Standard Deviation = 5.6 Variation Coefficient = 0.8 Polytechs (n=34) Median = 0,42 (sic!) Mean / Average = 2.0 Standard Deviation = 6.1 Variation Coefficient =3.0 Düsseldorf: Mean / Average 7.0 = 0.13 Std. Dev. above Mean While you may calculate Mean and St. Dev. for a population, make sure it is normally distributed before drawing further conclusions (check Median) !

EZB Statistics

Universities (n=57)

Median = 6,2

Mean / Average = 6.9

Standard Deviation = 5.6

Variation Coefficient = 0.8

Polytechs (n=34)

Median = 0,42 (sic!)

Mean / Average = 2.0

Standard Deviation = 6.1

Variation Coefficient =3.0

Düsseldorf:

Mean / Average 7.0

= 0.13 Std. Dev. above Mean

Looking at Distribution among University Libraries & Polytechs ? A: Number of EZB calls correlated with conventional Loans* ? NO, there is no correlation B: Number of EZB calls correlated with the Staff/Student ratio* ? YES, there seems to be a weak positive correlation i.e. higher staff proportion goes along with higher the EZB usage In other words (Hypothesis): Staff uses EZB eJournal-Catalogue more than Students This is not astonishing, but for the first time it becomes quantifiable A B

A: Number of EZB calls correlated with conventional Loans* ?

NO, there is no correlation

B: Number of EZB calls correlated with the Staff/Student ratio* ?

YES, there seems to be a weak positive correlation

i.e. higher staff proportion goes along with higher the EZB usage

In other words (Hypothesis): Staff uses EZB eJournal-Catalogue more than Students

This is not astonishing, but for the first time it becomes quantifiable

BIX-2008+ Performance Indicator „Virtual Use“

HDM Usage Counts for Electronic Library „Traffic“ Data: Courtesy of I. SIEBERT & J. KREISCHE, University Library Düsseldorf from private Website at HDM [2009-04-30]

BIX Performance-Indicator „Virtual Library Use“ New (per 2008*) in German Library Performance Index „BIX“ Normalized Combined Parameter: „Virtual Annual Use“ Definition: (OPAC & Homepage) / Number of Primary Users Simple Interpretation

New (per 2008*) in German Library Performance Index „BIX“

Normalized Combined Parameter: „Virtual Annual Use“

Definition: (OPAC & Homepage) / Number of Primary Users

Simple Interpretation

Electronic Usage enters the „Main Stage“ in 2008 (with BIX) „ Simple“ Standardized Parameters (meaningful !) Annual Library „Use“ per Primary User: Physical visits: 110,8 Virtual Use: 204,7 Simple Statements Average User comes every second workday Average virtual user comes daily CAVE: Only „front door“

„ Simple“ Standardized Parameters (meaningful !)

Annual Library „Use“ per Primary User:

Physical visits: 110,8

Virtual Use: 204,7

Simple Statements

Average User comes every second workday

Average virtual user comes daily

CAVE: Only „front door“

From Electronic Library Output to „Virtual Use“ (DBS2007 > BIX2008) Principle Take reliable Usage figures from different relevant Services with high number of Events per User per Year Combine to new parameter Benefits Comprehensive & Easy to understand Easy to compare E.g. with physical use Limits Difficult to standardize Homepage & OPAC counts across institutions (different software, no established counting standard) HDM-Zählpixel-Provider limits

Principle

Take reliable Usage figures from different relevant Services with high number of Events per User per Year

Combine to new parameter

Benefits

Comprehensive & Easy to understand

Easy to compare

E.g. with physical use

Limits

Difficult to standardize Homepage & OPAC counts across institutions (different software, no established counting standard)

HDM-Zählpixel-Provider limits

How SMART is „Virtual Use“ ? S pecific : Quite general M easurable : YES Community Standard with help of HDM Zählpixel A chievable and Attributable : Library is actively producing Service Today every library can produce # R elevant and Realistic : YES Users frequently go there Closely tied to core services How representative for total spectrum of electronic Library Services ? T ime-bound, Timely, Trackable, and Targeted : No log-files publicly available (yet?) Not available for all periods

S pecific :

Quite general

M easurable :

YES Community Standard with help of HDM Zählpixel

A chievable and Attributable :

Library is actively producing Service

Today every library can produce #

R elevant and Realistic :

YES Users frequently go there

Closely tied to core services

How representative for total spectrum of electronic Library Services ?

T ime-bound, Timely, Trackable, and Targeted :

No log-files publicly available (yet?)

Not available for all periods

DBS & BIX Statistics Benefits & Limits Benefits Broad Institutions Base Fairly Comprehensive Creates Awareness Community Public Online Data Warehouse Transparency Allows Meta Studies Limits Few Parameters Limited Scope i.e. more detailled services missing Standardization Problems Incomplete data Only Annual Data Time Lag International Comparability ?

Benefits

Broad Institutions Base

Fairly Comprehensive

Creates Awareness

Community

Public

Online Data Warehouse

Transparency

Allows Meta Studies

Limits

Few Parameters

Limited Scope

i.e. more detailled services missing

Standardization Problems

Incomplete data

Only Annual Data

Time Lag

International Comparability ?

Journal & Database Vendors (COUNTER)

COUNTER provides „standardized“ Usage Stats

Example: Usage of Subscribed Journals Via COUNTER & SUSHI & ScholarlyStats

COUNTER Statistics Benefits & Limits Benefits Working towards Standardization of Online Content Usage Counting Accepted international (commercial Providers) Code of Conduct Available for hundreds of publishers & Database providers Available for most e-Journals Basis for Commercial Discussions with Publishers and Hosts External: With providers Internal: With faculty Limits Commercial Content only OpenAccess, PubMed, Google Scholar missing Expertise & work needed to handle the hundreds and thousands of spreadsheets Needs Tools to handle Data XML-Harvester (SUSHI) Warehouse: ScholarlyStats Standardization Problems No ISO Standard ! Focus on Publishers Content, not Library e-Services Can you trust your Providers ?

Benefits

Working towards Standardization of Online Content Usage Counting

Accepted international (commercial Providers) Code of Conduct

Available for hundreds of publishers & Database providers

Available for most e-Journals

Basis for Commercial Discussions with Publishers and Hosts

External: With providers

Internal: With faculty

Limits

Commercial Content only

OpenAccess, PubMed, Google Scholar missing

Expertise & work needed to handle the hundreds and thousands of spreadsheets

Needs Tools to handle Data

XML-Harvester (SUSHI)

Warehouse: ScholarlyStats

Standardization Problems

No ISO Standard !

Focus on Publishers Content, not Library e-Services

Can you trust your Providers ?

Standardzed Library Services (e.g. OpenURL)

Generation: Static Links (1992+) INTERNET Sources Targets Statischer Link: URL

Generation: Static Links (1992+)

2. Generation: Persist. Identifier Links INTERNET BIBLIOTHEK Sources Targets Datenbases of Links CrossRef DOI Too dynamic, Too much work For Library

3. Generation: Context sensitive Links OpenURL Resolver INTERNET Virtual Library Sources Targets OpenURL-Resolver LinkServer Service Menu Link to fulltext Document Delivery Interlibrary Loan OPAC Entry Store in PBS Lookup in WoS … CATALOG INDEX BOOK JOURNAL

Linking with OpenURL Resolver Principle & URL-Syntax http://sfx.aaa.edu/menu? genre=article&issn=1234-5678 &volume=12&issue=3&spage=1&epage=8&date=1998 &aulast=Smith&aufirst=Paul

Commercial Introduction of LinkResolvers (2000-2004)

OpenURL Dynamically Links to the „Appropriate Copies“

OpenURL Statistics available ad hoc with Breakdowns - SFX Admin Center Ermittlung der Link-Nutzung in der Datenbank CAPlus für Feb.-Apr. 06 zusammengefaßt monatlich Eingeschränkt nur auf die Gruppe der (echten) universitären Nutzer Ausgabe differenziert nach Dokumentenzahl zu denen elektronischer Volltext geboten werden konnte (incl. Nationallizenzen) versus kein elektronischer Volltext (nur andere SFX-Dienste der Bibliothek) Anmerkung: Dieser Statistik-Typ erlaubt das einfache Abschätzen und Monitoring von Volltext-Abdeckungsgraden für verschiedene Datenbanken, Fachbereiche oder Anwenderungruppen.

Ermittlung der Link-Nutzung in der Datenbank CAPlus für Feb.-Apr. 06

zusammengefaßt monatlich

Eingeschränkt nur auf die Gruppe der (echten) universitären Nutzer

Ausgabe differenziert nach Dokumentenzahl zu denen elektronischer Volltext geboten werden konnte (incl. Nationallizenzen) versus kein elektronischer Volltext (nur andere SFX-Dienste der Bibliothek)

Anmerkung: Dieser Statistik-Typ erlaubt das einfache Abschätzen und Monitoring von Volltext-Abdeckungsgraden für verschiedene Datenbanken, Fachbereiche oder Anwenderungruppen.

OpenURL Statistics Benefits & Limits Benefits Global ISO Standard Counts fully comparable Very wide scope of service Built-In Report Generators Easy, fast, flexible, reliable distinguishes licensing types (local, consortial, national, free) Multiple Facets breakdown possible Sources, Targets, Services … Variable Periods Sub-Groups of Users (IP-based or other) Service and Context focussed (not just content) Limits Not all libraries have OpenURL resolver yet (about 95 % of University Libraries do) Not official DBS-parameter (yet?) Extra Cost of OpenRUL Resolver Service Not all Links go through OpenURL (same applies for other link types) Some sources do not send source-ID -> remain unidentified

Benefits

Global ISO Standard

Counts fully comparable

Very wide scope of service

Built-In Report Generators

Easy, fast, flexible, reliable

distinguishes licensing types (local, consortial, national, free)

Multiple Facets breakdown possible

Sources, Targets, Services …

Variable Periods

Sub-Groups of Users (IP-based or other)

Service and Context focussed (not just content)

Limits

Not all libraries have OpenURL resolver yet (about 95 % of University Libraries do)

Not official DBS-parameter (yet?)

Extra Cost of OpenRUL Resolver Service

Not all Links go through OpenURL (same applies for other link types)

Some sources do not send source-ID -> remain unidentified

Working more with Usage Figures Case Studies

LibMeter Case _ Study #1 Basics of Electronic Use BIX „Virtual Use“ @ ULBD Uni Düsseldorf Data: Personal Communication May 2009, Courtesy of Dr. Kreische, ULBD Düsseldorf See separate Slide show

Basics of Electronic Use

BIX „Virtual Use“

@ ULBD Uni Düsseldorf

Selected Readings to broaden and to deepen your Understanding BIX - Der Bibliotheksindex 2008. B.I.T.online Sonderheft. 2008 Juni ;1-56. Blecic DD, Fiscella JB, Wiberley Jr SE . Measurement of Use of Electronic Resources: Advances in Use Statistics and Innovations in Resource Functionality. College and Research Libraries. 2007 ;68(1):26-44. Ceynowa VK, Coners A . Balanced Scorecard für wissensch. Bibliotheken. Vittorio Klostermann; 2002. Gallagher J, Bauer K, Dollar DM . Evidence-based librarianship: Utilizing data from all available sources to make judicious print cancellation decisions. Lib. Collections, Acq. & Tech. Serv.. 2005 ;29(2):169-179. George Boston, Whang M . E-Resources Usage Data: Apples to Oranges and Fixing Holes [Internet]. Atlanta: 2008. [zitiert 2009 Apr 22] Available_from:http://209.85.129.132/search?q=cache:mj5wfYDT2BoJ:https://smartech.gatech.edu/bitstream/1853/20874/13/Boston_Whang_ERL_final.ppt+scholarly-stats+sfx&cd=4&hl=de&ct=clnk&gl=de&client=firefox-a Hutzler E . Bibliotheken gestalten Zukunft : Kooperative Wege zur digitalen Bibliothek. Dr. Friedrich Geißelmann zum 65. Geburtstag. Universitätsverlag Göttingen; 2008. Kreische J . Die Messung von Vernetzung. Nutzungsstatistiken mit SFX [Internet]. Münster: 2006. Available from: http://docserv.uni-duesseldorf.de/servlets/DocumentServlet?id=9728 7. Kreische J . Zwischen Ranking und Qualitätsmanagement: BIX WB [Internet]. Mannheim: 2008. Available from: http://www.opus-bayern.de/bib-info/volltexte/2008/583/pdf/BIX%20Mannheim%20(Word%202003).pdf Poll R, te Boekhorst P , Measuring quality, Saur, München, 2007. Lossau N . digital services in academic libraries. In: Digital Convergence - Libraries of the Future: Libraries of the Future‎. Springer; 2008. Shepherd P . The feasibility of developing and implementing journal usage factors: a research project sponsored by UKSG. Serials. 2007;20(2):117-123.

BIX - Der Bibliotheksindex 2008. B.I.T.online Sonderheft. 2008 Juni ;1-56.

Blecic DD, Fiscella JB, Wiberley Jr SE . Measurement of Use of Electronic Resources: Advances in Use Statistics and Innovations in Resource Functionality. College and Research Libraries. 2007 ;68(1):26-44.

Ceynowa VK, Coners A . Balanced Scorecard für wissensch. Bibliotheken. Vittorio Klostermann; 2002.

Gallagher J, Bauer K, Dollar DM . Evidence-based librarianship: Utilizing data from all available sources to make judicious print cancellation decisions. Lib. Collections, Acq. & Tech. Serv.. 2005 ;29(2):169-179.

George Boston, Whang M . E-Resources Usage Data: Apples to Oranges and Fixing Holes [Internet]. Atlanta: 2008. [zitiert 2009 Apr 22]

Available_from:http://209.85.129.132/search?q=cache:mj5wfYDT2BoJ:https://smartech.gatech.edu/bitstream/1853/20874/13/Boston_Whang_ERL_final.ppt+scholarly-stats+sfx&cd=4&hl=de&ct=clnk&gl=de&client=firefox-a

Hutzler E . Bibliotheken gestalten Zukunft : Kooperative Wege zur digitalen Bibliothek. Dr. Friedrich Geißelmann zum 65. Geburtstag. Universitätsverlag Göttingen; 2008.

Kreische J . Die Messung von Vernetzung. Nutzungsstatistiken mit SFX [Internet]. Münster: 2006.

Available from: http://docserv.uni-duesseldorf.de/servlets/DocumentServlet?id=9728 7.

Kreische J . Zwischen Ranking und Qualitätsmanagement: BIX WB [Internet]. Mannheim: 2008.

Available from: http://www.opus-bayern.de/bib-info/volltexte/2008/583/pdf/BIX%20Mannheim%20(Word%202003).pdf

Poll R, te Boekhorst P , Measuring quality, Saur, München, 2007.

Lossau N . digital services in academic libraries. In: Digital Convergence - Libraries of the Future: Libraries of the Future‎. Springer; 2008.

Shepherd P . The feasibility of developing and implementing journal usage factors: a research project sponsored by UKSG. Serials. 2007;20(2):117-123.

Special Thanks for critical & constructive discussions to: Joachim KREISCHE, ULB Düsseldorf Simone FÜHLES-UBACH, FH Köln Eric MULDER, Den Haag Marion MÜLLER , ULB Düsseldorf Jessica BUSCHMANN, Dortmund Nol VERHAGEN, UvA, Amsterdam Sylvia THIELE , UB Dortmund Britta RIEBSCHLÄGER , ULB Düsseldorf Peter KOSTÄDT, UB Köln

Joachim KREISCHE, ULB Düsseldorf

Simone FÜHLES-UBACH, FH Köln

Eric MULDER, Den Haag

Marion MÜLLER , ULB Düsseldorf

Jessica BUSCHMANN, Dortmund

Nol VERHAGEN, UvA, Amsterdam

Sylvia THIELE , UB Dortmund

Britta RIEBSCHLÄGER , ULB Düsseldorf

Peter KOSTÄDT, UB Köln

About me – Key Fields of Interests Libraries Early 1970s – Founding highschool library Early 1980s - Converting Card Catalog to electronic (Mainframe & punchcards) Late 1980s creating bibliographic database for 5.000+ article reprints (Mac) Since 1990 consulting scholarly libraries on retrieval systems, End user friendyness Hospital Libraries Life Sciences & Statistics Ph.D. thesis on pattern recognition in brain Several peer-reviewed publicatios Presentations Publishing & Software Editing & Managing highschool journal for 5 years Heading Cycling Campaign Newsletter for 3 years Knowledge Finder – Biomedical Search Engine Distribution & Localization for Europe 12 years e- Ressources Elsevier / Kluver / Ex Libris Science Direct,Embase.com, Ovid, SFX, MetaLib Knowledge Management 1990s Scientific Knowledge Management Software Development & Distribution Late 1990s e-library transformation consulting, Projects, trainings Mid 2000s Library e-services Development of Cooperative strategies Market Analysis & Business Planning Information Technology in the Sciences Late 1970s first own programming on handheld computers, then Mainframes, then Apple II, then Mac Late 1980s German Academic Software Price for co-developping a relational bibliographicpProgram - PARiS 1990s Fuzzy logic, natural language & relevance ranked output retrieval Late 1990s – Online e-Journal and integrated search platforms Mid 2000s – OpenURL, Context sensitive linking, Metasearch, ERM, Recommenders, Library 2.0

Publishing & Software

Editing & Managing highschool journal for 5 years

Heading Cycling Campaign Newsletter for 3 years

Knowledge Finder – Biomedical Search Engine

Distribution & Localization for Europe

12 years e- Ressources

Elsevier / Kluver / Ex Libris

Science Direct,Embase.com, Ovid, SFX, MetaLib

Knowledge Management

1990s Scientific Knowledge Management Software

Development & Distribution

Late 1990s e-library transformation

consulting, Projects, trainings

Mid 2000s Library e-services

Development of Cooperative strategies

Market Analysis & Business Planning

LibMeter Seminar This LibMeter Introduction Seminar is a continuation from the following Slideshare Presentation: Current Practice – Basics It also relates to: LibMeter Case Study #1 (University of Düsseldorf) x

This LibMeter Introduction Seminar

is a continuation from the following

Slideshare Presentation:

Current Practice – Basics

It also relates to:

LibMeter Case Study #1

(University of Düsseldorf)

LibMeter Seminar Personal Announcement: It is intended to continue this series slowly with further modules amongst others on: Detecting, following and predicting Usage-Trends Measuring Impact of e-Service Marketing Events International Library Comparisons Comparing Academic & Library Excellence x

Personal Announcement:

It is intended to continue this series slowly

with further modules amongst others on:

Detecting, following and predicting Usage-Trends

Measuring Impact of e-Service Marketing Events

International Library Comparisons

Comparing Academic & Library Excellence

LibMeter Seminar The End ! Thank You Peter Ahrens libmeter-at-gmail.com x

The End !

Thank You

Peter Ahrens

libmeter-at-gmail.com