Memory Connected

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Extending Memory on the Web via Human-Centric Knowledge Exchange Network. Presented at W3C Workshop on Social Standards: The Future of Business, 7-8 August 2013, San Francisco, USA

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Memory Connected

  1. 1. Memory Connected Extending Memory on the Web via Human-Centric Knowledge Exchange Network Jie Bao and Li Ding 1 Memect Memory Connected Presented at W3C Workshop on Social Standards: The Future of Business, 7-8 August 2013, San Francisco, USA
  2. 2. Memect Memory Connected Where is my data? • I’m locked in a garden • Ownership? • Needs for open exchange • I don’t use a garden • Prefer not: security, cost • Needed, but no service 2 person A Person B Silo Y Silo X http://www.w3.org/2005/Incubator/socialweb/XGR-socialweb-20101206/
  3. 3. Memect Memory Connected Human-Centric Design – Three principles Human readable knowledge Tangible rewards and cost reduction Bottom-up growth scales 3
  4. 4. Memect Memory Connected Human Centric Design – Principle 1 4 Human readable knowledge • To extend human’s memory, not only store, but also recall • To facilitate human communication Communicate
  5. 5. Memect Memory Connected Human readable knowledge: Design Issues • For developers • Readable code and data (e.g. JSON, python) • Reusable code and data (e.g. snippet, modules) • For users • Readable data (e.g. visual vs. raw text) • Explorable data (e.g. faceted browsing) 5 “programs must be written for people to read, and only incidentally for machines to execute” (Abelson and Sussman , 1984) http://mitpress.mit.edu/sicp/front/node3.html
  6. 6. Memect Memory Connected Human Centric Design – Principle 2 6 Tangible rewards and cost reduction • To obtain instant rewards and feedbacks • To enable cheap start Books take months -------------------- 130M/ so far (est. by Google) http://googleblog.blogspot.com/2010/08/you-can-count-number-of-books-in-world.html (2010) http://en.wordpress.com/stats/ (2013) https://blog.twitter.com/2011/numbers (2012) Blog Posts take days -------------------- 47M/month @wordpress Tweets take minutes -------------------- 140M/day @twitter
  7. 7. Memect Memory Connected Tangible rewards and cost reduction: Design Issues • For developers • Ownership of code and data, e.g. fork vs. branch • Keep it simple, e.g. RESTful vs. SOAP • For users • Social/cognitive rewards often work better than money. e.g. stackoverflow vs. google answer • Expect immediate response from system, e.g. wikipedia, electronic spreadsheet 7
  8. 8. Memect Memory Connected Human Centric Design – Principle 3 8 Bottom-up growth scales • Top-down: consensus may take years, by experts • Bottom-up: shared and evolving, by users
  9. 9. Memect Memory Connected Bottom-up growth: Design Issues • For developers • Leverage well-adopted technologies, e.g. json, csv, • Data can have mixed representations • Live schema from live data • Coding in evolving, agile, mashup fashion • For users • Publish data now, refine it on demand • My data first 9
  10. 10. Memect Memory Connected Use-case Study • Support mailing list users • Daily routine: improve signal/noise ratio • Conversation: need timely response • Topic: find relevant discussions for a topic • Contact: trust in unfamiliar contact, activity stream • Support team common knowledge • Shared understanding: reduce unnecessary cost in consensus making • Is consensus just the project manager’s view? • Group memory and knowledge transfer: versatile search/navigation tools to recall team knowledge 10
  11. 11. Memect Memory Connected Vision: Knowledge Exchange Network • Extended Memory: capture and organize • Connected Memory: exchange 11 person A Person B person C Broker X Broker Z Broker Y Questions and Comments?

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