CHRYSLER GROUP LLCThe Challenges of Developing a   Usable Automotive Interface                                         Ter...
Proposed Agenda:                                                    CHRYSLER GROUP LLC •   What is HMI at Chrysler •   Use...
What is HMI @ Chrysler?                             CHRYSLER GROUP LLC Human Machine Interface (HMI) Ergonomics         • ...
Why focus on HMI?                  CHRYSLER GROUP LLC                    Ensure all Interfaces are:                    • S...
Customer Wants:    CHRYSLER GROUP LLC        What kind of    automotive customer         are you?                         ...
Automotive User:     CHRYSLER GROUP LLC • Personal Owners • Temporary Loan • Business Fleet • Rental Vehicles             ...
Automotive User:                                       CHRYSLER GROUP LLC • Traditional Automotive Demographics:    – Age:...
Automotive User:               CHRYSLER GROUP LLC • Purchasing Personalities    – Comfort    – Safety    – Performance    ...
Automotive Environment:                                      CHRYSLER GROUP LLC • Significant changes in automotive enviro...
Scalable and Aligned Interfaces:                              CHRYSLER GROUP LLC • Developing a scalable interface that ca...
Ensuring that HMI has a Voice in the DecisionMaking Process                                                            CHR...
CHRYSLER GROUP LLCExamples of Systems that have not met user’s desires well                                     12
Examples of Systems that Have not met theChallenge                                   CHRYSLER GROUP LLC                   ...
CHRYSLER GROUP LLCExample of a System that has met user’s    desires well                                     14
Uconnect Touch                            CHRYSLER GROUP LLC 2011 Dodge Charger   2011 Chrysler 300   2011 Dodge Journey  ...
UConnect Touch Feedback   CHRYSLER GROUP LLC
UConnect Touch HMI Development Process                                   CHRYSLER GROUP LLC                               ...
UConnect Touch HMI Development Process                                      CHRYSLER GROUP LLC Design confidence gained fr...
CHRYSLER GROUP LLCThank You
Upcoming SlideShare
Loading in...5
×

2011 World Usability Day - Teresa Hodder - Chrysler Group LLC.

962

Published on

The Challenges in Developing a Usable Automotive Interface

Exploring the challenges of developing a usable automotive interface with a broad / diversified customer, complicated feature configurations, etc. Review the UConnect Touch implementation is an example of successfully addressing these challenges.

Published in: Education, Sports, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
962
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
6
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

2011 World Usability Day - Teresa Hodder - Chrysler Group LLC.

  1. 1. CHRYSLER GROUP LLCThe Challenges of Developing a Usable Automotive Interface Teresa Hodder Advance Vehicle Engineering Organization; HMI November 10, 2011
  2. 2. Proposed Agenda: CHRYSLER GROUP LLC • What is HMI at Chrysler • User • Customer Wants • Ensuring that HMI has a Voice in the Decision Making Process • Uconnect Touch 2
  3. 3. What is HMI @ Chrysler? CHRYSLER GROUP LLC Human Machine Interface (HMI) Ergonomics • Anthropometry • Visibility • Accessibility • Efforts Cognitive Reasoning • Usability • Functional grouping • Workload management including driver distraction • Menu navigation • Information processing Systems Interaction • Evaluate as an environment versus a component • Feature usage understanding 3
  4. 4. Why focus on HMI? CHRYSLER GROUP LLC Ensure all Interfaces are: • Simple, Intuitive, and Easy to Use • Fit wide range of Persons • Anthropometry • Base to Tech User • Children to Wiser Generation
  5. 5. Customer Wants: CHRYSLER GROUP LLC What kind of automotive customer are you? 5
  6. 6. Automotive User: CHRYSLER GROUP LLC • Personal Owners • Temporary Loan • Business Fleet • Rental Vehicles 6
  7. 7. Automotive User: CHRYSLER GROUP LLC • Traditional Automotive Demographics: – Age: 0 – X – Male & Female – Previous Chrysler Owners / Non-Chrysler Owners – Legal Eyesight to Drive – All Shapes and Sizes 7
  8. 8. Automotive User: CHRYSLER GROUP LLC • Purchasing Personalities – Comfort – Safety – Performance – Technophile – Etc. • Interactive Personalities – Technology – Non-Technology – Adventurer – Non-Explorer 8
  9. 9. Automotive Environment: CHRYSLER GROUP LLC • Significant changes in automotive environment can have a significant impact on customer use cases, importance and frequency of use, i.e. … – Climate – Very Hot to Very Cold – Road Conditions – Dirt, Paved, Highway… – Rural, Urban: 9
  10. 10. Scalable and Aligned Interfaces: CHRYSLER GROUP LLC • Developing a scalable interface that can handle the complexity of automotive feature / hardware line-ups can be challenging: – Multiple Displays and Control Interaction Pointes – With & Without Navigation – With & Without Safety Features – With & Without Comfort Features – Etc. 10
  11. 11. Ensuring that HMI has a Voice in the DecisionMaking Process CHRYSLER GROUP LLC HMI Manufacturing Cost Feature / Function Weight Quality Decision Engineering Feasibility Timing .....etc…..Drive strategic decisions corporate wide for consistent, usable interfaces in Chrysler products.
  12. 12. CHRYSLER GROUP LLCExamples of Systems that have not met user’s desires well 12
  13. 13. Examples of Systems that Have not met theChallenge CHRYSLER GROUP LLC 13
  14. 14. CHRYSLER GROUP LLCExample of a System that has met user’s desires well 14
  15. 15. Uconnect Touch CHRYSLER GROUP LLC 2011 Dodge Charger 2011 Chrysler 300 2011 Dodge Journey 15
  16. 16. UConnect Touch Feedback CHRYSLER GROUP LLC
  17. 17. UConnect Touch HMI Development Process CHRYSLER GROUP LLC UConnect Touch has a larger, less complicated touch screen - driver centric, first surface “short cuts” enabling quicker response times in a simple, intuitive, easy to use system… Current Dodge Journey New Dodge Journey “UConnect” (hands free) buttons will be packaged on our new corporate steering wheel – driver not required to “lean or glance” for button actuation… 17 17
  18. 18. UConnect Touch HMI Development Process CHRYSLER GROUP LLC Design confidence gained from over 1000 non-Chrysler employees’ input through 30+ HMI User Tests that started 3 years prior to Launch – implement Voice of Customer, not Voice of Management ~3 year development process Key Inputs1) Ease of use2) Minimize DriverDistraction3) FunctionalGrouping of AlikeControls4) Simple CenterstackInterfaces5) CompetitiveBenchmarking6) Dissatisfaction with UConnect Touch development process isNon-functioningControls the foundation for all HMI interface development (Cluster, EVIC, Rear Seat Entertainment, Active Safety, etc.) 18
  19. 19. CHRYSLER GROUP LLCThank You
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×