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Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
Lew Short emergency response & recovery conference
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Lew Short emergency response & recovery conference

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Presentation by Lew Short to the Emergency Response and Recovery Conference 27 - 28 July 2011

Presentation by Lew Short to the Emergency Response and Recovery Conference 27 - 28 July 2011

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  • reflection on what Gov 2.0 means and sets a challenge to move beyond the rhetoric associated with Gov 2.0 to understand and act on the basic principle and premise that Gov 2.0 is about people being passionate and making changes for the collective good. Huge amount of truly amazing work being undertaken to increase communities resilience and enhance community safety. However, I feel that this work is being done within silos and is not being shared readily between agencies and other communities. I don’t think it is being done with any malice but the approach is still very much within a command and control structure – we haven’t shifted across to a commons approach and released control.
  • reflection on what Gov 2.0 means and sets a challenge to move beyond the rhetoric associated with Gov 2.0 to understand and act on the basic principle and premise that Gov 2.0 is about people being passionate and making changes for the collective good. Huge amount of truly amazing work being undertaken to increase communities resilience and enhance community safety. However, I feel that this work is being done within silos and is not being shared readily between agencies and other communities. I don’t think it is being done with any malice but the approach is still very much within a command and control structure – we haven’t shifted across to a commons approach and released control.
  • Transcript

    • 1. Information Sharing for Emergency Response & RecoveryIncreasing operational capacity & data interoperability to enable intelligent decision-making <br />Lew Short<br />Group Manager Community Resilience<br />NSW Rural Fire Service<br />
    • 2. Public policy is getting more complex<br />People expect information as it arrives<br />Our previous good responses may have created a culture of immediacy in the community<br />
    • 3. The world has entered the era of ‘mega crisis’ or catastrophic emergencies’ whose force and magnitude defy even the best laid plans and the most robust response systems<br />
    • 4. Resilience refers to a person or communities ability to withstand a disaster and its consequences, to bounce back and return to its pre-disaster state quickly. <br />Community resilience refers to individual and collective capacity to respond to adversity and to function at a level far greater than expected given the individuals previous experiences. <br />Building and establishing community resilience involves engaging communities<br />4<br />
    • 5. Community<br />Interact, share information, share ideas & ask questions<br />Frame the conversation<br />launch resources<br />Community of interest<br />remove feelings of isolation<br />
    • 6. Engagement<br /><ul><li> Stakeholders who own the problem and solution;
    • 7. New ideas and options;
    • 8. Informed and enduring decisions;
    • 9. Changes in understanding and behaviour;</li></ul>Empowerment<br /><ul><li> To report
    • 10. To Identify</li></ul>Connectedness<br /><ul><li> To share
    • 11. To be part of a community
    • 12. We let participants know how their contribution has made a difference </li></li></ul><li>7<br />In the Event of a Bushfire<br />Roughly one half of respondents indicated they would leave. <br />For many the trigger to leave their home was being advised by the RFS, SES, Police or other authority.<br />80% of people will wait and see<br />Dependency on information<br />Greg Goebel “learned helplessness”<br />
    • 13. The Purple Cow<br />Seth Godin<br />
    • 14. Interoperability<br />SeamlessInteroperability should be the word we use<br />Crisis Coordination Centre<br />The community don’t really care who turns up as long as someone does<br />
    • 15.
    • 16. Gov 2.0 & Web 2.0<br />Gov 2.0, is the use of technology—especially the collaborative technologies at the heart of Web 2.0—to better solve collective problems at a city, state, national, and international level.<br />web 2.0 applications that facilitate participatory information sharing, interoperability, user-centered design, and collaboration on the World Wide Web.<br />
    • 17.
    • 18. On an average day:<br /><ul><li>47 billion (non spam) emails
    • 19. 95 million tweets on Twitter
    • 20. 30 billion pieces of content shared on Facebook</li></ul>Source. The Emergence of a New Asset Class. World Economic Forum (2011)<br />
    • 21. Stuart Ellis slide<br />
    • 22.
    • 23. System capability<br />QLD Police slide on growth of their Facebook page during floods from 8k to 160k likes almost overnight. <br />94 million views over 24hrs<br />Craig Lapsley – cloud based<br />
    • 24. Surge capability<br />How do we capitalise on this<br />Crisis commons and mapping by volunteers<br />Are our people able to operate seamlessly?<br />
    • 25.
    • 26.
    • 27. The term open source describes practices in production and development that promote access to the end product's source materials.<br />
    • 28. Current RFS Social Media activity<br />Several organisational Twitter accounts<br />A number of RFS individuals using their Twitter accounts to shore RFS information<br />An RSS feed for warnings and alerts<br />Common Operating Picture: a Google Maps mash-up showing current incidents<br />Several official and regional Facebookpages <br />Photo and video sharing through RFS specific channels on sites such as Flickr and YouTube<br />
    • 29. The RFS Social Media Landscape<br />.<br />
    • 30. Technology<br />Line scanning - IR and heat source<br />Helicopters, eye in the sky – cameras<br />Lightning strike data<br />Modis – hotspots<br />Mobile devices – iPhone App<br />Google maps mashups<br />RSS feeds and resulting mashups<br />
    • 31.
    • 32.
    • 33. Weather included:<br />temperatures up to 45o<br />winds in excess of 90km/h <br />relative humidity as low as 6% <br />Fire Danger Ratings of up to 100<br />2001/2002:<br />Potential:<br /><ul><li> Loss of radio & telco towers
    • 34. Loss of situational awareness</li></ul>Limit to safe operation of helicopters (~50km/h)<br />Indirect attack<br />Defensive<br />Parallel attack<br />Limit to direct attack<br />
    • 35.
    • 36. ACT, NSW, TAS<br />Others have difficulty providing unified feed<br />Offer of RFS assistance<br />
    • 37.
    • 38.
    • 39. RFS is providing RSS feeds of our incidents which a number of applications and web pages are using. <br />Issues with incidents not being mapped or assigned an alert level which is flowing through to our COP on the RFS web page and to external users<br />Remember…<br />
    • 40. How common is a Common Operating Picture<br />Would we ever consider a system of systems<br />What is happening anyway<br />
    • 41.
    • 42. The Crowd Delivers: DARPA’s XC2V Military Vehicle Arrives On Time<br />“Now, while a new kick-ass military vehicle is cool, the true goal of DARPA’s competition was to see how much faster a crowd-sourced project could go from concept to prototype than traditional means.<br />Turns out the answer was “much faster” <br />Defence Advanced Research Projects Agency (DARPA)<br />
    • 43. Engagement<br /><ul><li> Stakeholders who own the problem and solution;
    • 44. New ideas and options;
    • 45. Informed and enduring decisions;
    • 46. Changes in understanding and behaviour;</li></ul>Empowerment<br /><ul><li> To report
    • 47. To Identify</li></ul>= Resilience<br />Connectedness<br /><ul><li> To share
    • 48. To be part of a community
    • 49. We let participants know how their contribution has made a difference </li></li></ul><li>The Way Forward<br />Socially-enabled <br />Mobile-friendly <br />On Demand <br />Track Twitter, social networks, blogs, discussion boards, content sites <br />Make content and data available for use by others <br />
    • 50. The Social Media landscape can be monitored and influenced, but not controlled. <br />ESO need to become part of the conversation.<br />Social Media is an important tool to assist in getting the ‘Safety Message’ out to the community.<br />
    • 51. Go where the people are<br />Give up the illusion of control<br />Tap into the crowd… and<br />Be mindful of the big events<br />
    • 52. How do we use your Purple Cow?<br />“We can no longer afford to work at the speed of government… We have responsibilities to the public to move information as quickly as possible… so that they can make key decisions”<br />Los Angeles Fire Department<br />
    • 53. Ta much<br />Lew.short@rfs.nsw.gov.au<br />Lew Short <br />lewshort14<br />

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