Scrum gathering 2012 shanghai 精益与持续改进分会场演讲话题:可视化管理拉动持续改进(袁店明)

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Visualization Management Pulls Continuous Improvement
可视化管理拉动持续改进
袁店明Dynesy YUAN
June 2012


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COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
.袁店明(Dynesy):敏捷布道者
.致力于探索团队发展和组织转型,目前对团队引导、可视化管理、组织转
型、持续集成、欣赏式探询、演讲和培训比较感兴趣。
.
Mail: 80yuandm@sina.com
.微博: @袁店明Dynesy
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COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
AGENDA
1.团队管理现状
2.可视化管理的目的
3.可视化管理的原则
4.可视化管理的主要内容
5.可视化管理牵引团队改进


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COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
漂亮的Excel团队计划表
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COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
完美的Microsoft Project项目计划表


非常齐全的各类统计数据、团队和个人的考核数据
每个人忙忙碌碌、埋头苦干


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COPYRIGHT . 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
是时候需要可视化管理了!
那可视化管理的目的是什么呢?
可视化管理的目的:辅助团队的工作


可视化管理的目的:提高团队凝聚力
可视化管理的目的:持续改进


可视化管理的原则:无侵入式信息收集
可视化管理的原则:第一手、非加工过的数据


可视化管理的原则:直观展现问题
过程性数据
结果性数据
可视化管理的原则:过程性数据
over 结果性数据


可视化管理的原则:可视化一切
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可视化管理的主要内容
.团队计划
-Product roadmap, Product backlog, Sprint backlog, daily commitment
.团队状态
-Release burn-up, Sprint Burn-down
.工作过程
-CI可视化:当前构建状态、整个团队的构建统计、构建中的问题
.产品质量
.项目风险和异常管理:问题列表,Blocked Items


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Level 1 – Product Vision
Level 2 – Product Roadmap
Level 3 – Product Backlog
Level 4 – Sprint Backlog
Level 5 – Daily Commitment
Individual daily work plan
团队计划
Vision
Roadmap
1
2
3
4
5
6
7
8
n
UserStories
Product Backlog
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团队状态
Release Burn-up
Sprint Burn-down


工作过程(1/3)
当前构建状态
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团队提交状态
工作过程(2/3)
构建中的问题


工作过程(3/3)
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Scrum gathering 2012 shanghai 精益与持续改进分会场演讲话题:可视化管理拉动持续改进(袁店明)

  1. 1. 1 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.Visualization Management Pulls Continuous Improvement可视化管理拉动持续改进袁店明Dynesy YUANJune 2012 2 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  2. 2. • 袁店明(Dynesy):敏捷布道者• 致力于探索团队发展和组织转型,目前对团队引导、可视化管理、组织转 型、持续集成、欣赏式探询、演讲和培训比较感兴趣。• Mail: 80yuandm@sina.com• 微博: @袁店明Dynesy 3 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.AGENDA1. 团队管理现状2. 可视化管理的目的3. 可视化管理的原则4. 可视化管理的主要内容5. 可视化管理牵引团队改进 4 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  3. 3. 漂亮的Excel团队计划表 5 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.完美的Microsoft Project项目计划表 6 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  4. 4. 非常齐全的各类统计数据、团队和个人的考核数据 7 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.每个人忙忙碌碌、埋头苦干 8 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  5. 5. 是时候需要可视化管理了! 那可视化管理的目的是什么呢? 9 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.可视化管理的目的:辅助团队的工作 10 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  6. 6. 可视化管理的目的:提高团队凝聚力 11 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.可视化管理的目的:持续改进 12 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  7. 7. 可视化管理的原则:无侵入式信息收集 13 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.可视化管理的原则:第一手、非加工过的数据 14 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  8. 8. 可视化管理的原则:直观展现问题 15 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.可视化管理的原则:过程性数据 over 结果性数据 结果性数据 过程性数据 16 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  9. 9. 可视化管理的原则:可视化一切 17 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.可视化管理的主要内容• 团队计划- Product roadmap, Product backlog, Sprint backlog, daily commitment• 团队状态- Release burn-up, Sprint Burn-down• 工作过程 -CI可视化:当前构建状态、整个团队的构建统计、构建中的问题• 产品质量• 项目风险和异常管理:问题列表,Blocked Items 18 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  10. 10. 团队计划 Level 1 – Product Vision Vision Level 2 – Product Roadmap Level 3 – Product Backlog Level 4 – Sprint Backlog Roadmap 1 2 es Level 5 – Daily Commitment 3 to ri 4 S r 5 Use 6 7 8 n Product Backlog Individual daily work plan 19 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.团队状态 Release Burn-up Release Burn-up Sprint Burn-down Sprint Burn-down 20 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  11. 11. 工作过程(1/3) 当前构建状态 当前构建状态 团队提交状态 团队提交状态 21 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.工作过程(2/3) 构建中的问题 构建中的问题 22 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  12. 12. 工作过程(3/3) 23 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.产品质量• 代码行覆盖率• 路径覆盖率• 圈复杂度• 每个函数/方法有效代码行统计• 重复代码统计• 传入耦合和传出耦合• …… 24 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  13. 13. 圈复杂度 25 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.异常管理 Impediments•Hareware issue: we need two more PCs. AP: xxx•Xxxxxxxxx. AP: xxx.•Xxxxxxxxx. AP: xxx. 26 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  14. 14. 项目风险 发生概率 测试设备短缺 春节放假 High Low CI可视化显示器 XX离职 Low High 影响程度 27 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.关键是要做到可视化公开 28 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  15. 15. 出成果靠的是“改善”,不是“现场“ -摘自”丰田可视化管理方式“ 29 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.团队持续改进方向一• 团队响应速度- 统计用户故事从开始到最后交付的leading time- 统计团队缺陷响应时间,即从收到缺陷到最后修复缺陷的leading time 全功能团队 个人多技能 发展 30 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  16. 16. 团队持续改进方向二• 在团队交付产品后的缺陷数量 产品质量 31 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.团队持续改进方向三• 团队的Velocity 开发效率 32 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  17. 17. 团队持续改进方向四 Value Added time ______________ Lead time• Value Stream Mapping 减少浪费 提升整个组织 工作效率 33 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.团队持续改进方向五• 代码质量提升 五步走:讲道理->定标准->辅导->稳定标准->提升标准 降低开发成本 34 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  18. 18. 团队持续改进方向六• 工作习惯的改进- 单兵作战->团队合作- 每天至少完成一个具体的任务- 每天至少提交一次代码 35 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.持续改进的过程和结果可视化同样重要! 36 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  19. 19. 从可视化开始,走向我们团队的持续改进之路…… 37 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED. 38 COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.
  20. 20. 39COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED. 40COPYRIGHT © 2011 ALCATEL-LUCENT SHANGHAI BELL. ALL RIGHTS RESERVED.

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