Leadership @llnl v3.
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Leadership @llnl v3.

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Session Description: Most organizations have a competency model that includes the critical behaviors necessary for success in that culture. At Lawrence Livermore National Laboratory (LLNL), they are ...

Session Description: Most organizations have a competency model that includes the critical behaviors necessary for success in that culture. At Lawrence Livermore National Laboratory (LLNL), they are no different. With a diverse and multidisciplinary population whose priorities encompass national security, technology and engineering innovation, and scientific computing, how do you implement leadership competencies that need to be consistent across the institution, yet flexible enough to meet the needs of the individual organizations? LLNL did this by engaging with Skillsoft’s Professional Services Group to map Skillsoft content to organization competencies.

Session Objectives:
During this session LLNL will share:
• That it takes minimal technical skills to use the KnowledgeCenter Editor to brand the SLA tracks to make them relevant to their organization.
• By following a template system, they will show how portals can be replicated to meet the needs of individual organizations. They will also provide actionable steps to embedding the SLA into their own portals.
• Tips for successful implementation of a competency knowledge center in their own organization or business unit.

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    Leadership @llnl v3. Leadership @llnl v3. Presentation Transcript

    • LLNL-PRES-652024 This work was performed under the auspices of the U.S. Department of Energy by Lawrence Livermore National Laboratory under Contract DE-AC52-07NA27344. Lawrence Livermore National Security, LLC Leadership @LLNL “The Leadership Replicator” Skillsoft Perspectives Leslie Positeri Sr. Training & Development Specialist April 10, 2014
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 2 Agenda • Introductions • Overview of LLNL’s leadership program • Competency Knowledge Centers • Customization vs configuration • Template system – key elements • Skillsoft Leadership Advantage Tracks: A configurable approach • Tips for successful implementation of competency knowledge centers
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 3 Who is Lawrence Livermore National Laboratory?  LLNL is a premier applied science laboratory that is part of the National Nuclear Security Administration within the Department of Energy National Ignition Facility
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 4 Not only does it make us real life Big Bang Theory superheroes…
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 5 …but, we get to work in one of the coolest places on the planet!
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 6 What business challenges did we face? Succession Planning Roadmap to the Future Focus on our strategic mission
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 7 Our learning & development needs Common set of leadership competencies Flexible to meet the needs of the organizations Easily replicated Cost efficient by leveraging technology
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 8  Embedded in our organizations and are highly regarded and trusted by senior leadership team  Work side by side with leadership helping them with strategy, change, problem-solving, training & development, etc.  Worked with organizations to identify institutional leadership competencies Internal Organizational Development (OD) Consultants play a big role
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 9 Core institutional leadership competencies
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 10 Map competencies/skills to SLA tracks or individual resources
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 11 Skillsoft Professional Services Group can map up to 60 competencies a year Some unique skills may not have any content to map. Consider all your sources of information!
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 12 Embed competencies into institutional programs and ELPs
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 13 Blended Learning Approach Assessments Workshops Mentors Coaches Group projects Social learning Competency Knowledge Centers (CKCs) A blended learning approach - Cost efficient by leveraging technology
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 14 True customization typically applies to software packages and having to pay a vendor to make code changes to the package to meet your specific needs. Configuration implies no code changes and changes can be performed by you. For our purposes, Customization refers to building a competency knowledge center (CKC) to meet the individual needs of an organization. LLNL builds these custom CKC’s. Configuration refers to changing the behavior of a feature in a SLA Track. LLNL configures Skillsoft SLA tracks and embeds them in their CKC’s. Big “C” vs little “c” — Customization vs configuration Let’s take a look at some customized competency knowledge centers and their features.
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 15 Competency Knowledge Centers
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 16 • Used an open source content management framework that has free (or inexpensive) templates and reusable components. • Share aspects of a web application framework and a content management system. Subject matter experts can maintain content! • We created ours using Competency Knowledge Centers
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 17 You can link to Skillsoft resources using OLSA deep linking command or using the Share link from Skillport 8!
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 18 Customized portal provides flexibility for organizations while sharing common resources
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 19 Key elements to our template system Quick overview of topic – pulled from SLA track Video from subject-matter expert – pulled from SLA track Self assessment – pulled from SLA track RSS Feed from Books24x7 on topic. (This feature not currently available in Skillport 8). Launch SLA or SPA tracks directly from portal Benefit: Allows user to make an informed decision on if this topic is right for them!
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 20 Configured SLA tracks are easy to replicate If you have purchased the KC Editor, your Learning Consultant will give you instructions on where to download, install, and get “formal” training.
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 21  Identify your content and document  Naming convention  Configurations – Easy as 1-2-3! SLA Tracks: Making repetition easy Let’s learn from my mistakes… 1,2,3-trimethoxybenzene (sorry…it’s how we roll at LLNL)
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 22 Identify your content and document
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 23 Think about your naming convention This will matter in the course catalog and….
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 24 …locating your tracks when you start doing a lot of configurations! Think about your naming convention
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 25 Minor configurations are really easy!
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 26 Custom Banner Background image is 960 x 300 pixels Your own photo Keep file size no larger than 100 MB and save as a JPG or JPEG
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 27 Select the track you want to configure Configuring the SLA Tracks – The Basics
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 28 Enter your 5 character KnowledgeCenter ID Configuring the SLA Tracks – The Basics
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 29 Important Tip: Note the “Save Location” Configuring the SLA Tracks – The Basics
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 30 Configuration in 3 easy steps – Step 1 naming your track
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 31 Those two configurations make this happen… How it shows up in the catalog
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 32 Configuration in 3 easy steps – Step 2 changing your logo
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 33 That change makes this happen…
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 34 Configuration in 3 easy steps – Optional Step 3 adding a custom banner
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 35 That change makes this happen… Custom banner
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 36 You’re ready to publish!
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 37 Some advice about managing your catalog…
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 38 Some advice about managing your catalog…
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 39  Measuring success  Benefits  Challenges  Advice Tips for Successful Implementation of Competency Knowledge Centers
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 40 LLNL’s learning program is measured by institutional value and ROI to determine overall program success. Metrics are designed into each institutional or organizational program and can include: Measuring success • cost effectiveness • usage statistics • demographics • learner feedback • senior leadership participation and feedback • impact to business outcomes • alignment with mission and values
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 41 Benefits  Seamless to the end user – embedded in framework  Consistent information & resources  Cost effective by providing content in web portals and reusing content  Competencies embedded beginning with Emerging Leader Programs and are reinforced in institutional leadership programs.  Tracking metrics is easier
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 42 Challenges  Our organization is “different/unique…”  We need to do it ourselves…  We want to use our own vendor(s)…  Instructor-led training is the only way our people learn…
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 43  Take time to create a template system  Use deep linking to pull Skillsoft assets out of Skillport  Brand SLAs  Use Skillsoft resources (learning consultants and competency mapping) to help Advice
    • Lawrence Livermore National Laboratory LLNL-PRES-652024 44 Leslie Positeri Lawrence Livermore National Laboratory Ph: 925-423-3008 Email: positeri1@llnl.gov Let’s connect on LinkedIn!